The Murray, Hong Kong, a Niccolo Hotel

I travel almost 3 months a year for leisure and love to try different hotels. I was just in Hong Kong last week too for a party and tried the Island Shangrila in Admiralty renovated room and have to say that I prefer the Murray much better. Aside from being newer built 2019 and less crowded, I love their modern contemporary design. They even have free shuttle to central in HK and to pacific place too!||I did the free historical tour of the hotel with Florence and it was very informative dint realize the history of this building being a former government office and all the hidden nocks and corners of the place. They do a free tour historical tour of the hotel daily at 1030am but you will need to schedule in advance. I highly recommend.

A truly Beautiful restaurant with the stunning view. A spacious outdoor space to enjoy the hong Kong night view with a glass of good wine to start with. |Great service by Nirmala and sunita to serve us the authentic delicious tasting menu |A wonderful dinner to celebrate my mom's birthday|What an amazing place |Will come back for sure

My daughter and I had a great stay at The Murray . In my nth time of going to HK, staying in this luxury hotel is the highlight. The staff are very hospitable and accommodating. Excellent service! Special shout out to Rocky who accommodated us very well during the breakfast buffet and to Florence for assisting us with check-in. She also gave us some tips on where to explore and which school supplies store we should go to. My family would definitely come back to this hotel in December. It made our last night in HK memorable.

Always a fan of GHA hotels. From the moment I arrive, welcome water and greetings were warm and personal. I love the personalized letter and treats they left in my room during turn down. This level of service is rare for most 5-star hotel.

I recently stayed at The Murray Hotel, and I am compelled to write to express my sincere appreciation for the outstanding experience your team provided. From the moment I arrived until my departure, every detail was executed with excellence, making my stay truly memorable. Amazing Staff – Your team’s warmth and professionalism were remarkable. Every interaction, from check-in to check-out, was handled with genuine care and efficiency. Impeccable Housekeeping – My room was flawlessly maintained, with thoughtful touches that made it feel luxurious. Delightful Breakfast Service – The morning dining experience was superb, with a delicious spread and attentive staff who anticipated every need. Helpful Concierge – The concierge team went above and beyond to provide personalized recommendations and assist with arrangements, enhancing my visit. The Murray Hotel has set a new standard for hospitality, and I will absolutely return on my next trip. Please extend my gratitude to your incredible team—they are your greatest asset!

Best hotel stay in Hong Kong. The Murray’s interior and exterior is an architectural gem. The rooms are spacious, spotlessly clean, and beautifully designed. I had some of the best sleep I’ve had in ages here. If you’re a fan of baths, you’re in for a treat- the bathtub was stunning, roomy and perfect for unwinding after all the walking. The lobby staff were consistently attentive, professional and helpful, adding to the overall welcoming atmosphere. An area of improvement- the breakfast buffet. For a 5 star hotel, the food was underwhelming (the congee was cold), and the wait staff seemed disorganized and slow. The a la carte menu was promising, but the dishes didn’t deliver on flavor. Overall, the Murray was an outstanding experience, and I’d absolutely stay again.

Excellent service and food! Big shout out to Donna and Levis, they went extra miles to make our dinner night perfect. (It was my frd’s birthday) The way they deliver the service is just amazing, we will definitely visit here again

Of all Niccolo Hotels by Wharf, I’m Only Truly Impressed by The Murray in Hong Kong​ To be utterly honest, I wasn’t particularly fond of Niccolo at first. I even had some preconceptions. Having stayed at Niccolo Chongqing, which, though an iconic landmark on the city’s skyline, shared almost identical public areas and room designs with its counterparts in Chengdu, Changsha, and Suzhou. It felt as if they were all cut from the same template. Staying at one was like having experienced all the others. I always felt it lacked a sense of surprise. After all, who wouldn’t prefer a refined accommodation with distinct personality, local character, and a touch of originality? What truly made me reconsider the brand was The Murray Hong Kong. True to its name, The Murray strikes a delicate balance between vibrancy and tranquility, making it an ideal urban retreat. Situated in the heart of Central, its enclosed architectural layout and ramp design create a secluded, tranquil oasis that feels subtly detached from the hustle and bustle. Step outside, cross the street, and you’re in Hong Kong Park where you can watch flamingos strolling leisurely, lush tropical plants, and the serene bird-watching sanctuary. Wandering through it in your leisure time allows you to rediscover the city’s quieter, more poetic side, a reminder that beyond the rush, there lies a possibility for mindful dwelling. As the birthplace and global flagship of the Niccolo brand, The Murray is not only where the brand’s philosophy began but also the only Hong Kong member of The Leading Hotels of the World, a testament to its standing in the city’s hospitality scene. Here, in its home territory, The Murray successfully sheds the “cookie-cutter” impression often associated with its mainland siblings. It’s no longer just a standardized space up in the clouds; instead, it finds its most mature and self-assured expression at the intersection of history and modernity, function and art, city and nature. From its thoughtful renovation and respect for the original architecture to the harmonious coexistence of art installations and century-old trees, The Murray is more than a hotel, it’s a continuation and reinterpretation of Central’s memory. It turns out Wharf does put heart into hotel-making. With Niccolo’s return to Hong Kong, it has finally transcended the “skyline hotel” label to reveal its ideal self—rooted, distinctive, and warm. When it comes to Niccolo, The Murray is the only one that truly wins me over.

The hotel daily breakfast offered at the Tai Pan restaurant was exceptional. Continental breakfast paired with main entree choices were great offerings. Selections were so fresh and baked goods were so scrumptious, my kids love them. They offer fresh real juices and healthy veggie fresh squeezed juices. Very cleansing.

Just inquired about booking the Murray hotel once my 7 day mandatory, strict quarantine at the Conrad is over, where, for the record, I am required to pass a PCR test on day 1, 3 and 5, plus a daily self administered antigenic test, plus a twice daily temperature check... short of a colonoscopy, a very comprehensive and safe health check regimen, one would easily contend. The reservation desk manager told me, not without an exaggerated sense of authority not uncommon with those usually bereft of it, that the hotel policy dictates that only guests who have stayed in HK for 14 days, including the 7 day mandatory, plus the 7 day self monitoring recommended by the government, are permitted to grace this establishment with their presence and of course, cash. Now let us examine this for a brief moment: if one is not living in HK but simply visiting, how is one supposed to stay in HK other than in a hotel post the 7 day mandatory, strict quarantine? That explanation was, but of course, not forthcoming. From here, one can only reach two conclusions: either the Murray is doing exceptionally well or the current management could do well to pass a health check too, but perhaps of a different nature this time, such as an IQ test. Good luck to the Murray RP PS: to be sure, this is a review on this hotel's reservation procedure, which by no means reflects the quality - or lack thereof - of its facilities, rooms, service, etc... which I in fact experienced in the past much to my satisfaction... but then again with this latest episode, one cannot be so sure!

Before this trip, I had never been to Asia. I had only heard stores and seen pictures. I was blessed with the opportunity to stay in the Murray Hotel. This hotel has been rated as a 5 star on every site that I have seen it on, and it most certainly did not disappoint. With a complimentary all you can eat breakfast every morning, I was more than satisfied. Some of the freshest fruit that I have ever eaten. They also served an excellent seafood porridge as well. The hotel staff overall treated my group of guests with excellent hospitality. Someone was always around to happily open the door for the guests of the hotel. The rooms had excellent quality as the bedding and sheets were tended to every day by the hotel staff. The views of downtown Hong Kong were impeccable to say the least. The room that I stayed in had a very elegant shower, where the water actually came from the ceiling. Any services or things that I needed were always done within a very timely manner. Overall, I certainly enjoyed my stay here, and wanted to even stay another night here. The surrounding area of the city is very safe and family friendly for all ages. If I ever come back to Hong Kong, I will return to the Murray.

We were in Hong Kong for a week and spent 7 nights at the Murray. The room is comparatively spacious and the house keeping was highly satisfactory. My only concern was the concierge. A Cantonese speaking lady working at the concierge counter was very unprofessional. I was hoping she can make a dinner reservation for us in Guo Fu Lou, the Guangdong restaurant right next to the hotel; but instead she gave me the restaurant phone number and asked me to call them instead. I was a bit stunned. Anyways, that was not the worse part. It was raining one morning and we didn't notice it till we went down to the lobby. I went over to the concierge counter and the same lady was standing there. We asked for an umbrella and she replied us there were none left. She advised us to grab the umbrella from my room. While I took the elevator up to my room to get the umbrella; my friend, who is still standing in the lobby; saw a foreigner asking her for an umbrella and she immediately gave it to him. I guessed I didn't look too foreign to her, that's why I was not granted an umbrella. My overall experience for this hotel is fairly pleasant but it's just that a few hiccups made us not wanting to come back for another stay. I truly think that they should set the bar a bit higher for a 5 stars hotel.

I was in Hong Kong for a few days on business and I chose to stay at The Murray because this is the newest hotel in Hong Kong. Right when I walked in the staff was extremely friendly and helpful. I was situated into my room as soon as they had room and I was even offered water while I waited. The facilities were very nice. I went to the gym and although it was small, they had all the essentials and the staff was attentive to clean everything up. Inside the gym included 3 treadmills, weighs, leg machines, a bike, bosu balls, and foam rollers. Even though it was small, it was just what you needed. The pool on the other hand was pretty nice as well, although I would've liked the hot tub a bit hotter. It was a Luke-warm hot tub and ruined a hot tub experience. The pool however, was great. The only complaint I would have was that it was a bit stuffy since this was an indoor pool. While I was out, the staff had moved my luggage into my room already and very organized. I was very pleased at the environment and the room. I drink a lot of water and they provided so much water to me so that I did not even need to go out to buy. The iconic gold and white arches is an architectural dream. I can tell why there were so many Instagram models there posing and I even got some of my own! Lastly, the environment was in HK Central and was affordable. Once you walk in, it is extremely quiet and you won't even know you were inside the middle of the city. If I were to come to HK again, this is where I would go.

We had an awesome experience at the Murray. It's Hong Kong's newest hotels, with great accommodations (pool, gym, breakfast) that were all top notch. Service is very detailed here- whatever it is that you need, they will try to help with. This location is pretty much 5 minutes to the heart of Hong Kong. It's located right next to the peak tram, so super convenient for tourists that want to visit that spectacular view! Two bars to choose from here, along with a delicious dim sum attached. The other location of that restaurant is in wan chai. I'll be back to this hotel!