The Murray Premises Hotel

Not enough parking, cars being broken into (even a sign on the desk which warns you ) not even so much as a bottle of water in your hotel room! Front desk has ZERO personality! Good place to dip in and sleep and leave! Who ever gave that place 4 or 5 stars must not get out much ....like at all really!

Couldn’t be more disappointed in this hotel.it was poorly lit there was no lights in the room only lamps. Floors were raised in areas causing tripping hazards. We parked close to the main entrance of the hotel under a camera to attend a Christmas work gathering between the hours of 6 & 11 pm. Our vehicle was vandalized along with 5 others. We made a report to the hotel and the only comment they made was report it to the police. We did so only to find out from the rnc. That the hotel reported that it’s a common occurrence at this hotel and the cameras don’t work and they have no footage. I would not recommend this hotel to anyone.

This was a great find. It was a couples trip, and everyone loved this hotel. Close to the water, restaurants, bars and stores. They also have their own patio bar and restaurant. The desk service was excellent, and the rooms were spacious and well appointed. This old warehouse converted wonderfully into a high-quality hotel.

This hotel needs to train their front staff. They are curt and not very friendly (both on calling to book the room and upon our arrival and departure). Friends left a message for us that they didn't even pass on. You can tell a lot about a place upon check-out when they don't even ask how your stay was. The rooms and decor are in serious need of updating. It feels like they just don't care any more. Stayed a couple of times in the past, won't stay again.

We had a king bed room and it was very large. It had a jacuzzi tub and a tiled walkin shower with three shower heads and a heated towel rack. Also an electric fireplace. Very nice. The lighting the room was dim but we had 3 windows which provided enough additional light. The room was very clean, beds comfortable, and no noise. Location, location…and free parking! Parking can be expensive in this area so having free parking is a big plus. The hotel is within steps of the restaurants, bars, shopping and area attractions. But it does not get noisy. The staff is amazing. Very helpful and they always have a smile. There is a continental breakfast. Do not expect waffles, eggs, or sausage. Expect muffins, croissants, yogurt, tea, coffee, juices and fruit. This was actually all we really needed.

This is a wonderful historic building, right across from the water front, and walking distance to many attractions. Our room was very clean, everything we needed. The bonus was the continental breakfast that we ate in the courtyard. The staff were very helpful with directions and suggestions. While the hotel is not considered accessible, due to the historic nature, there is an elevator for guests with mobility issues. We stayed two nights, and would recommend to friends and family.

My wife and I stayed it this hotel in November with a very negative experience. During the night our vehicle was vandalized. We were parked 3 parking spaces from the front door. As we understand that this is not a direct reflection of the hotel, the response by the hotel employees spoke volumes. There was no support offered from the staff or management but rather an attitude as though we were an inconvenience, and the scenario wanted to be unknown to anyone else. Upon speaking with the manager, it was identified that the vandalism to vehicles is well known not only at this hotel but all through the downtown area. The manager offered no explanation or reasoning why the hotel did not notify guest of the problem and advise them to remove all valuables from the vehicle. The hotel has no night security and indicates no intention to hire night security to help address the issue. Ultimately the area has the problem due to the lack of police response and lack of effort to investigate the crimes (it was 6 days before we received follow up from law enforcement). As a note when we were leaving the hotel, pest control was there, so maybe one issue is becoming controlled.

We stayed at 2 different times during our stay in the city. The first time we stayed on the 4th floor in the older side of the building. It has a slanted ceiling so you need to be short! There is beam in front of the bathroom door so if you go to the bathroom in the middle of the night, you will run right into it. Very dangerous. The room is very dark and has only 2 little windows. The condenser is always on so there is noise all night long. The breakfast consists of muffins, yogurt and juice. The room is very small so you have to take it back to the room. The ice machine has been broken for awhile on the 3rd floor so you have to get ice on the 2nd floor. There is no elevator to the 4th floor in the old building. The second time we stayed in the newer side of the 4th floor. The fan ran constantly all night and we had to change rooms to get sleep. To get ice, you have to go to the older building on the 2nd floor for ice. Elevators do go up to the 4th floor with the newer building. On the positives, there is ample parking. Great location for walking to restaurants. Staff is very nice.

Stayed here years ago and loved it. Charming and cozy, with a large room and great location. Glad to see it's still around!

We stayed here for a couple of nights. Great location right in the centre right in the harbour. We got up graded which was nice. The building is historic that has been remodeled. Really cool to see old pictures of the building around the hotel. We were on the top floor, large room, clean, huge tub, also had harbour views. Bed was very comfortable. Free parking & breakfast. Overall, we enjoyed our stay.

Overall I was very happy with Murray Premises. The room I was in was large and beautiful. The location of the hotel was fantastic. There were a couple downsides that I didn't find to be a big deal but I'll leave it up to you to decide if it is a deal breaker for you or not. Murray Premises is located right in the middle of downtown St. John's. There are a lot of restaurants and shops well within walking distance. If you can't find something good to eat or a nice place to buy something you are probably waaaay too picky. Places like Signal Hill and Quidi Vidi Lake may be too far to walk to (depending on your energy levels) but they are not too far away. However, you are very close to George Street which is great if you love bars. The great thing is that you are not so close that you will have to worry about excess noise at 3:00 in the morning. If location is important to you then Murray Premises will not disappoint. The room I was in was large and beautiful. The room had exposed wooden beams that gave a warm and rustic feel. The room was equipped with all the standard items. The room I was in had a hot tub but I'm not sure if that is standard in all rooms. The bed was large and comfortable, but that is entirely a personal judgement. The previous poster said that he found the bed to be hard, but I did not find this to be the case. Since the hotel is in an older building there were times when I heard other people. However, this happened very infrequently and did not bother me in the least. The room also had an electric fire place and a television that appeared to have full cable tv service. I didn't order any room service so I can't speak to this service. The hotel has two cafe/restaurants in case you didn't want to venture too far. The hotel has a continental breakfast that had the basics but not many options. The strength of the hotel is the staff who I found to be kind and responsive. So here are some of the downsides. The first is the wi-fi. It is good enough to do the basics like checking email and finding information but that's about it. Doing things like streaming video is unreliable at times. Maybe this was due to my partner and I trying to access the wi-fi at the same time but there were times when I could not stream anything or at times when I was booted off the network. Now since I was visiting I didn't spend a lot of time trying to watch videos but there were times when I wanted some down time and I couldn't stream some shows. Definitely not the end of the world from my perspective, but I can see how some people would be bothered by this. The second downside was an isolated incident. The toilet in the room broke where the handle separated from the trip lever. This was not a problem that we could fix on our own but the toilet was still useable. When I reported this to the front desk I was informed that there was no maintenance staff who could fix this as it was the weekend. Again, for me it wasn't the end of the world. However, I can see how this may bother some people who don't want to be bothered by something like this or lack the knowledge to deal with this problem. It was a little disappointing to know that maintenance was not available at certain times. I would definitely stay here again as the location cannot be beat. However, the exposed wood is not for people who would prefer a more "modern" style, but I enjoyed it. The free wi-fi was serviceable but the reliability is questionable depending on your needs (or possibly how many devices are connected). The fact that our isolated incident was not fixed due to the fact that it was the weekend was a minor problem for me, but it could be a big problem for other people or if the problem was bigger. Despite the small issues, I still enjoyed my stay at Murray Premises.

What a horrible experience. Iclve stayed here 4 times, myself and two of my co workers. The first time, me and a co worker went down to get our skip the dishes order, while going back up my other co worker went down to get an extra towel. Within minutes a lady came up and told us at 8:30 in the morning that we had to leave because there was 3 of us?? I was not informed there wasn't aloud to be 3 of us. We were there all night, no problems the man doing night shift was very nice and polite. We just woke up to get food and were kicked out? The second and third time there was also 3 of us, no issues. The man over night was still very nice. The third time I stayed for 2 nights, saturday-monday. We were not loud, we were not problematic what so ever, at 1 o'clock in the morning on night two we were told that there can't be 3 people after 11 and one of us had to leave, I asked her to give me 10 minutes she said no and kept the door open?? Complete intrusion of my privacy!! This is the same lady as the first time, very rude. No where in the paper I signed did it mention this and why wait until the middle of the second night to do this? Horrible service!!

The staff and manager, David, were super friendly and handled our group of 7 with complex lodging and travel plans expertly. I would definitely stay here again.

Our room was rustic with large wooden beams and joists. The room was large enough that the lamps weren't quite bright enough to cover the whole room. Don't bother paying the extra money for a room with a view of the harbour, it's not worth it. Our one window just looked upon buildings (or construction as of Sept 2013). The bathroom is big. Even the doorway is big, but would have to be to fit in that large jacuzzi tub... 6' long and DEEP; which made it a little awkward to get into for a shower, but wife found it great to soak in. The plumbing is really loud here. You almost need hearing protection to flush the toilet. Even the shower is loud. And that means you can hear surrounding room's bathrooms. Bed is rock hard... my ribs physically hurt after the first night. When I asked for a mattress pad, they had no idea what I was talking about. But they did fold a comforter or blanket under the sheets to soften it up. The upside to the Murray Premises is its location. It was great to stay in a hotel downtown; we were in walking distance to restaurants, shops, and sight-seeing. The employees are quite friendly and will do what they can to help you out.