The Nantucket Inn

Super quiet and quaint! Service at the front desk was amazing and I felt right at home from the moment I walked in. The bartender was also great. Rooms were small but clean and comfortable! There is a shuttle that runs every hour before 6 PM and every 30 minutes after 6 PM. Takes you to and from the hotel and very convenient! If you fly into the airport, the hotel is right across the street, so you can walk right over. Indoor and outdoor pool are clean and nice.

I love this place. Nice renovation to the lobby. Nice pools, which are nice in case of a rainy day. So sad that they don’t have the buffet brunch any more. Please bring it back! Please. Nice that they have a shuttle into town hourly (every half hour in the evening). Super friendly staff. Great access to bike paths.

We stayed on Nantucket during our 15year anniversary trip recently and absolutely loved this hotel. It was so clean and cozy, and the entire staff was incredibly kind and helpful. We had a second balcony room overlooking the gardens. The lobby boasts a beautiful seating area near the restaurant and accommodating bar. The hotel even has a cute little snack and gift shop where you can buy the highly desirable Nantucket Crisps in multiple flavors. There are two pools and both have been well maintained. Our room was adorable and perfect for our trip. Truly, this place made our stay on the island comfortable and care free. Highly recommend! We will definitely be staying here on our next trip to the island!

Got two rooms for business on the island, one single and one double. The single had a beautiful stand-up shower and big pillow like bed. The double had smaller beds but the same comfortable beds and a tub, but the tub was only big enough for a child 6 and under to enjoy because the depth was way too low and the tub was too small for an adult. The mirrors were clean, but both refrigerators were completely frozen over, and it took a full 24 hours before being able to use them. At that time, we were already packing to go back home for the next day. Was excited for the morning buffet and the pool, but unfortunately, the pool was being gutted, and the buffet is only for on season. Getting the keys after hours was easy to retrieve and simple but the instructions on the map to find the rooms was unfortunately extremely confusing but after 20 minutes of driving and walking around all the buildings we found our rooms. Place was built right across the street from the air strip of the airport. It was a busy off-season weekend as the planes frequented the first night back and forth. Across the street the other way from a super nice and cheap Mexican restaurant cheapest, most delicious food for groups of people, literally the most and only affordable thing on the island. For the price paid for two days definitely wasn't worth it.

We loved our stay at this lovely hotel. The rooms were nice, the shuttle was handy and the service was top notch. I would especially like to thank Frank and all of the Staff at The Nantucket Inn for being genuinely friendly, helpful and kind. I look forward to visiting again.

My son and his girlfriend were able to utilize a night that my cousin had originally booked to visit me earlier this year, but plans fell through. Management was pleasant in a no cost upgrade to a King Cottage room. The hotel facilities are beautiful and inviting. The room was in a separate cottage with vaulted ceiling and working fireplace. Very nice size and well appointed.. The pool area is spacious and the gym has everything for a good workout!|They had a great stay and I am looking forward to my cousin booking here in the coming year.

I stayed there for two nights recently Staff was friendly when I saw their site in the internet they described themselves as a “inn” not very accurate description I assumed that the rooms were within the main building they were not You have to walk through the back to a set of several buildings to get to your room. The bedding was very skimpy No extra bedding in closets The bathtub was in just fair shape There was no phone in the room had to use my own cell phone to call the hotel to get the front desk Very disappointing only one “restaurant” (walk up) was open No vending machines or ice available won’t be going back

We recently stayed for Christmas Stroll. It was our first time but I've been told that the property was recently renovated over the last few years to bring it up to par with the quality you expect on Nantucket Island. The Inn did not disappoint, and we plan to return for a summer trip. The Inn has ample shuttles to the downtown area which is very convenient. Also, our kids loved the pool.

Absurdly expensive ($1000) one night stay mid-week; no coffee or continental breakfast included, for the convenience to stay 100-yards from the airport's runway threshold hearing jets taking-off starting at 6AM. No restaurant for dinner or in the area; have to take a complimentary van into town for something to eat. Other than that a wonderful experience!

Very convenient location, and very typical of other inns on the island. They do not serve complimentary breakfast, and there were 6 spiders in my room over the course of 2 days. And a few ants. What's up with all the spiders? The bed was comfortable, and there are K cup coffees in the room, which I liked. Clean, but the spiders made it hard for me to sleep and be fully comfortable. For how expensive it is, I would recommend coming after October 1st when the price drops.

We had a fantastic experience here. I was worried after reviews I read online but the complaints were a little ridiculous. Yes the hotel is undergoing major reconstruction, the indoor pool and restaurant is closed but we were happy with the breakfast spread of fruit, cereal, etc (organic milk and high quality cold brew coffee) . The staff is extremely hard working and friendly and the front desk offers free waters and snacks 24 hours (there's also a convenience store across the street and the crosswind's restaurant at the airport). The shuttle runs like clockwork and the drivers, especially Danny are great. The rooms are immaculate and modern, clean and comfortable. The pool area is peaceful and they are literally cleaning the pool and hot tub every time a leaf falls into the water. Bring your own towels for the beach, they don't offer those or chairs but you can rent chairs at surf side beach. Also if you are dropped off mid island at night (highly recommend, it's calmer than town and has the restaurants that the locals go to) there is a huge chance you won't get picked up on the way back. I would stay here again, $1400 for 5 days in august beats dropping $6,000 at a resort in town any day!

My boyfriend and I took our first trip to Nantucket on a cold, windy, rainy weekend and the Nantucket Inn was our saving grace!! We were picked up by the Inn's shuttle service at the visitor center, which was very close to the ferry port, and brought to the Inn. The entire lobby/restaurant/bar area is all so beautiful and welcoming! The check in process was wicked easy and our room was even ready a little early, which was really nice as we needed a little reset after traveling. The room was cozy and fresh and very comfortable. My boyfriend loved that the a/c in the room worked exceptionally well... even if I did not lol. The shuttle took us in and out of town with ease and made not having a vehicle on the island so much easier. Overall, we had a phenomenal experience and I cannot recommend this place enough!!

The Nantucket Inn was my home away from home on a recent extended business trip. They take their COVID restrictions seriously! Masks at all times outside your room except when you're seated at the breakfast table. Speaking of breakfast, like a lot of hotels, COVID has required some substantial changes in how the buffet is operated. The people staffing the buffet couldn't be nicer and the hotel offers a rotating set of hot items as well as a more constrained (due to COVID concerns) set of continental options. The hotel WiFi can get spotty in some rooms, but they are very accommodating of lobby and business center use as long as you're masked up. This hotel is conveniently located directly across from the Nantucket airport, which is ideal for those flying in as well as those who want to partake of the reasonably-priced dinner offerings at Crosswinds, the airport restaurant that inspired the classic sitcom Wings.

I have stayed here many times for work. The staff is always very friendly and the rooms are clean. It's very convenient being next to the airport and they have a shuttle van that drives into town every hour. They are currently renovating some rooms and the breakfast dining area. Nice place

This was my first time staying at The Nantucket Inn. Checking in went smoothly. Our room was ready at time of check in. The room was spacious and clean. We went to the breakfast buffet and it offered a many choices. The staff was friendly. Not sure if I would enjoy it here in the summer because not near the beach.

Waaaaayy overpriced. Internet is horrible ( here for business ) and the rooms are severely dated. I get the whole nostalgic island thing, but just two years it was way overpriced and now its 3x the way overpriced. If you're in a floor level room and have someone staying above you, expect to hear every move they make. For the price hike, I Expected to see updated rooms at least!!

Stayed here for a bachelorette party. The beds are comfortable, and we appreciated that there was a sink in the bathroom and a vanity/sink outside the bathroom, so multiple people could get ready at the same time. Breakfast was tasty, and we loved the shuttle service that would take us to the beach and downtown. This place is located right across the street from the airport, but I didn't notice any noise from the planes. They offered to drive us across the street to the airport, but it was just as easy to walk!

Avoid. I've stayed here before and had a terrible experience. I should have remembered when I explained that I was in a pickle and that the fed ex around the corner was closed. I couldn't bring my suitcase on the plane, and I didn't have time to go across the island back home and make it back in time. I've asked hotels if their bellhops would hold my bag until the next day for fed ex pick up and it has NEVER been a problem. In fact most are very helpful. NOT HERE! Instead she said "that's your problem sir" being someone who comes here a lot and someone who needs short term accommodations for guests, I will never put my guests in a place where they would be treated like this. I hope you don't have to either.

LIKE COMING HOME! Absolutely love the Nantucket Inn. We have been there several times over the past few years. The staff is just awesome, so friendly and caring. They are always there to lend a hand or do something special. Very genuine. We love staying in one of the king cottage rooms. Just lovely and so relaxing. The shuttle convenience is great. And Mom's breakfast is the best! We love spending our anniversary at the Nantucket Inn. Special place for a special time! We'll be back!

I really enjoyed this place . The breakfast was included in an affordable room costs. Most of the seasonal staff was very nice. They are around 4 miles from the center but 2'miles from surfside beach which was a nice bike ride. The only thing I didn't love is everyone was presentable but the bicycle girl who is contracted it seems outside. Maybe they could have her wear a nice hotel shirt so it looks more professional then NyQuil and a blanket servicing bicycles.

Really disappointed in this inn. Said it had restaurant on site but that's only at breakfast. Most Hot items gone from breakfast before it closed . No one to help. We had to walk 10 minutes to get lunch off site. Changed to bigger room but way in back of secluded dimly lit building with no elevator and steep staircase . Cigarette cans outside rooms! The place would go up in about one minute if caught fire Right across from airport. Not scenic at all. Our room overlooked Xfinity trucks being stored. No coffee in room and it's far to go to get to the main building. No ice in our building. Shuttle packed people in on top of each other while a second van had two people! Someone voiced concern so they rebalanced causing us all to be la

Scott ruined my experience. I flew in here from California and was looking forward to my time on the island. unfortunately our ferry did not get out at a reasonable hour and in tern I was not going to wait eight hours hoping to get out on my vacation. Scott was more than disrespectful in regards to my time, my experience, and my trip. We were not only not offered a refund but not even a credit. I had no means to get to the island without spending my day in the parking lot which is not ideal for someone traveling this far. If you are looking for a place to stay please boycott this establishment because they do not deserve your business however cleaely need the cash considering they are willing to ruin their customer relationships

The people that work here aren't too nice.. I feel like I'm constantly being judged and being looked at up and down. They also made me feel like I was asking dumb questions... Giving it 3 star because the rooms are decent and clean. Employees get 1 star--I can go without the attitude.

Unfortunately you have to give a star to write a review. I've been staying at the Nantucket Inn for about 3 weeks, extending my stay twice. They certainly made the last extension one of the most painful and illustrates that if the staff didn't memorize something, i.e. Guaranteed check in is 4 pm, it's not going to happen, no matter what. I wanted to take advantage of a special, not available in the basic room I had and they wouldn't let me stay in my room for the special (can anyone figure this out). So I had to check out at 11. I waited in the lobby for 3 hours. My room still isn't ready. Housekeeping works on their own schedule. I will never stay here again and would recommend against it. I couldn't believe their inability to accommodate a customer who had stayed with them for weeks. Not to mention the monotonous thaw and serve breakfast.

The pros: the grounds are pretty, the lobby and surrounding common areas are lovely, the rooms are decorated nicely, good shampoos and soaps are provided. The breakfast was very good and the "lower level" employees are wonderful, hardworking and always ready to please. The cons: Inn is directly across the street from the airport so there is jet noise and smell of jet fuel in the air. Room had musty smell and chemical-like odor so we opened the windows to air it out, but the smell of jet fuel proved to be even worse. Location is three miles from downtown so lots of time waiting for buses/shuttles. Inn's website says it is right outside downtown. I found no mention on their website of the easy access to the airport so I don't understand why when people give less than stellar reviews on these facts, the General Manager tells them they should have done better research. I suppose I could have used a satellite map to investigate the area, but I figured reading the Inn's website would be sufficient. Upon check-in we realized there was a problem with our reservation. We had inadvertently booked two rooms but only needed one. We spoke with the front desk supervisor who was abrupt and inflexible. We asked to speak with the manager but he was much worse than the woman. He came to the front desk appearing defensive, listening to our story and looking at us perplexed. We explained we made an honest mistake while booking multiple hotels for this trip, and would he be willing to refund our money for the less expensive room if he could fill it. At this point they still had three rooms available so the extra room we booked had not caused them to turn away potential customers. He was adamant, inflexible and would not hear of it. Within a couple hours of our arrival, the entire hotel was fully booked and yet it was still the GM's preference to turn potential customers away rather than sell them our extra, empty room and offer us a refund, or even a partial refund. We understand their cancellation policy, we understand booking the extra room was our error, but we were hopeful they would show some understanding and allow our extra room to go to another customer. After all, we still stayed in their hotel in the larger room we also paid for. Instead, the GM told us he is a businessman first and foremost and would not refund us or the third party site we booked through, even if he was able to get someone else to take our room. To me, that is incredibly poor customer service.

Beautifully appointed hotel. Lovely quiet rooms, despite the fact that the hotel is across the road from the Nantucket Airport. The breakfast buffet is probably one of the best I've seen offered at a hotel. The rooms (double bed) had two sinks, which is a great convenience. Shuttle service was awesome. The drivers were super courteous. There is a very nice Exercise Room. I have a little story about my experience in the exercise room that I found disturbing. I was working out, there was a trainer and her client also working out. They were using several pieces of equipment (including the workout bench) INTERMITTENTLY. Another person came into the work out area and wanted to also use the bench equipment. So instead of finding a way to share the equipment, the trainer kept harassing the other person every time he wanted to use the workout bench. Mind you, again, the trainer and trainee were using it intermittently. Well eventually the trainer bullied the other person into not using the workout bench and he left. I am writing this review to let the hotel know about this situation and to take action to keep this from happening in the future. The two parties could've figured out a way for everyone to get their work out done.

This Inn is so quaint! The rooms were very clean and I was blown away by the service here. The shuttle to town is very efficient and convenient. I would recommend staying here if you are looking for a low key, authentic stay!

I would like to first off start by saying when trying to contact this establishment I was continuously referred to Mr. Logan after multiple corrections to Dr. Logan. I have worked very hard on my PHD from Harvard and I did not appreciate the disrespect of the Mr. pronoun I was continuously referred to my the manager Scott while trying to dispute a charge. I flew in here from Montauk to try and experience the differences of islands to not only be disrespected but then to find out i wouldn't even get to the island from Hyannis. Apparently there was some high winds which I will be taking up with the ferry's and Fox 5 news on the incorrect reporting because according to Scott the manager the weather miraculously cleared and you were able to ferry out at 8pm vs my 8am ferry. Does he really think I have nothing better to do than sit in the parking lot? Does he think I'm paying to stare at payment? Guess again Scott. I don't appreciate the lack of customer service or the understanding from the management staff. Do better.

Great place especially if you have kids. Indoor and outdoor pools. Fast efficient shuttles to town and to beach. The rooms are nice - nothing amazing. The buildings have a nice courtyard outside that you can sit in and relax. The buffet breakfast was extensive and excellent. Lots of places to sit and chill in the inn including a nice bar area. Will definitely be returning here.

Stayed for the weekend at the Nan. Inn with my son. Staff couldn't be nicer. Pretty, clean and functional Inn. Wish it was closer to town but the shuttles to town are so frequent that they make it work. Will return!

We really enjoyed this place, the only thing lacking was the weak wifi but to be fair I've yet to go to a hotel that has good wifi but they really should work on this. Enjoyed the room, the location and the hot tub in particular.

Amazing place. Came here with my mother and we stayed on the second floor "condos". The room itself was gorgeous and it's surrounded by beautiful courtyards. The staff is lovely and are easy to talk to. They seem pretty excited about their jobs. Very attentive. Shuttle drivers ask how your day at the beach was and bartenders offer cookies out. The breakfast was one of the best parts. It's called Moms breakfast and it has every type of good you'd want for breakfast and it's cooked wonderfully. Buffet style. They even have pictures and labels of what everything is in case you're not good with English. Sit outside. I had a great experience here. Indoor and outdoors pools. They can be annoying and loud because of little kids but that is not the inns fault, it's the parents. There are lifeguards at all pools. Wonderful place and ready to come back.

I wish I had read these reviews before I booked. It is not worth the money at all. Rooms need updated, A/C seemed old and very small rooms. The place is kind of country looking and not Nantucket at all. Felt misled about how close to town it was supposed to be and disappointed that this hotel was far from town, the shuttle helps but it's a pain. The staff was not happy and always seemed to be in a bad mood, from front staff to housekeeping to restaurant staff. There is definitely an issue with their attitude that comes from the top, woman manager. Silly things like they shoved a college fridge under bath counter and the hotel bar didn't have olives or olive juice for a martini. Just nothing unique or special and for over $400 a night, just not worth it.

During my stay here 2 years ago, I found a room that was not clean, terribly mean front desk staff, a belittling and bullying manager and inconvenient location. There is a town shuttle which is a plus. The prices are lower than most Nantucket hotels, which was the reason the manager gave as the cause of poor customer service and weird add on charges. My husband was embarrassed at breakfast with no cash to pay as the hotel claims breakfast comes with the room. Little did we know that if you are there for a conference, the "bargain rates" really mean deducted services. No deal here! Go somewhere else!

Easily the worst hotel I've ever experienced. Paid over $550/night and it felt like we were staying in a cheap sleazy motel in a bad part of town. They use language like "courtyards" and "cottages" to make it sound like you're going to have a Nantucket experience but in the end you're far away from Nantucket next to the airport. The room walls are paper-thin so you hear everything that's going on in the room next to you; both nights we we woke up to the lovers in the room next door screaming in ecstasy (mostly expletives of encouragement). We complained to the manager and he said he had no way to control the noise and dismissed our complaint. In the end we found a different hotel forfeiting over $1,000 just to get out of there. Same rates for nice accommodations in town. After our experience I read the one-star reviews and found that others had experienced similar things at the Nantucket Inn. Buyer beware!

Super convenient to the airport (it's right across the street). With the regular shuttles to and from town and the beach you don't feel like you're missing out being a couple of minutes away from Main Street. The complimentary buffet breakfast was delicious and the indoor pool was quiet. Excited to have found this place after the B&B's I've gone to in the past

Very disappointing stay. The hotel staff was awful. Unfriendly does not begin to describe their demeanour. From the moment I checked in the hotel, to the moment I checked out 3 nights later, I felt as though they were doing me favour by being there. One day I came back to my room to find that the cleaning lady had not properly closed my door. After making sure there was no one in my room, I called the front desk only to be told to check if anything is missing. No apology, nothing. At about 3:00 the next day when I left my room and it had to be cleaned, I saw a cleaning lady and she asked if I wanted my room cleaned. I told her if she could that would be great, but not necessary. She quickly snapped back at me that she needed me to utter the words "I don't need my room cleaned". Wow. The room itself was fine, although I was on the first floor close and had to keep all of blinds shut due to anyone and everyone being able to see in (the back of my room was the parking lot where the shuttle picks up). Shower ok, bed fine, no real complaints here. If you need a convenient hotel, close to the airport for a short stay then this place is do-able, otherwise pay a few extra dollars and don't bother with this place.

Full disclosure: I did not stay here - my review is about the quality of customer service regarding booking and cancellation. Note that if you book through a third party, you will still be charged a 10% cancellation fee - after taxes - so be 100% sure before you book. The third party site claimed that cancellations were free if they were made 3 days in advance, simply not true. Calling the hotel to work it out with management proved to be a futile exercise, bordering on rude. I got my money back, but I had to expend a lot of energy to do so. I've been told by Nantucket regulars that this location is not easily accessible, and would be much better off staying close to town at a more reputable inn, where the customer is treated with respect. Would never book there in the future.

DO NOT PATRONIZE THIS BUSINESS. It may be a fine hotel, but the management is terrible. My family had to cancel a trip to Nantucket because of a medical emergency, and hotel management refused to refund any of our deposit, which was the entire amount of the stay since it was booked through a travel site. The travel site (Booking.com) was very helpful and willing to work with us, but the hotel refused to give any consideration to our situation or alter their policy in any way. We even have a letter from our doctor saying we can't travel, and every other entity involved in our travel plans - other hotels, the ferry, etc. - has been willing to work with us on at least partial refunds. I understand they have cancellation policies and all that, but the lack of common decency here is pathetic.

All Haitian or something similar as staff. Did not speak English very well. Hotel was clean. Rooms were on the small side but did have a refrigerator and a tiny desk. Who ever tiled their bathrooms floors did not know what they were doing. They left spacers in the grout and a lot of the grout was out as well as some cracked tiles. 215 for one night. Walking distance from the airport. No elevators.

Please don't stay here. Place does not care about customer service the slightest. The rooms are very old and you can hear literally everything!! It sounded like someone was in my room talking at 4am because the person next door was on the phone. I heard everything and it woke me up. You can also hear footsteps above you if you stay on the first floor. I also felt dirty walking around barefoot. It is also far from town, although they have a shuttle service, it is not worth it.

This place has the worst customer service I've ever experienced. I had a vacation booked and was reserved a room at this hotel. Unfortunately the hurricane caused our plans to be cancelled. Everyone else (hotels, steamship authority, etc) agreed to cancel our reservations and refund our money. This place wouldn't refund us despite the fact the ferry wasnt running and we couldn't even get there. The manager was even crass enough to suggest I charter a private plane to fly to the island during the 35-40 mph winds. I strongly advise you NOT to book with this place if you value being treated reasonably.

I wouldn't recommend you stay at the Nantucket Inn unless you plan on ferrying your vehicle to the island. This is because the hotel simply doesn't take the shuttle service seriously, though they will protest to the contrary. They regularly omit pick-ups utterly and simply apologize later. The pickup place where you catch the shuttle is on Federal Street, but after 5 or so, it's not close to shelter or even a bathroom. So when they "forget" to pick you up, you're exposed to the elements for another hour until you can get them to come out there and get you. When you call them on the phone, they'll be very solicitous and assure you the driver is virtually around the corner, but in reality what is happening is that their drivers are taking tips to deal with special requests. We were left out in the freezing weather by these guys and all they said was, "We apologize."

This Motel (can't really call it a Hotel or a B&B) is certainly convenient to the airport and good for inbound crews but the $375/night rate should come with more than just a room. It is VERY business unfriendly and there are some of us on this island that need to do business! Internet is free but very slow. Many rooms have no working area or desk and there are few electrical outlets. When I tried to print a small 3 page document on a flash drive, I was refused by the staff. Really???? Rooms are generally clean but not large. AC system works OK (typical) but a Marriott it is not. This year you can rent bikes on the property which Is a good thing. No restaurant and the nearby AK Diamonds is closed so if you don't want to take the shuttle, good luck getting something to eat. I recommend spending your money downtown if you can!

Positives:Room was clean,van drivers(Jodi,and Marvin) were friendly and helpful,Moms breakfast was delicious and plentiful. Negatives:Shuttle van was not at the dock upon our arrival on the steamship.we lugged our bags to the shuttle stop on Federal Street, the van was waiting there. Location of the hotel is approx 3 miles from town.For my wife and I (both 59 yrs old) the shutttle was the way to get back and forth from town to hotel. ..We found it very annoying to have to check shuttle times ,then often have to squeeze into a crowded van.Additionally we had a day of rain and one trip into town took an unbearable 50 minutes.During the rainy day i decided to sit at the indoor pool and relax in the hot tub.A clearly marked sign prohibiting children under 14 yrs old is posted.Unfortunately inconsiderate parents were bringing toddlers and all age young children into the hot tub. To the lifeguards credit ,he did attempt several times to have the parents keep the toddlers(some wearing diapers) out of the hot tub,only to be told by the parents that the manager said it was O.K. for them to be in the hot tub.When I asked the clerk at the desk to speak to the manager I was told he was at a meeting.Upon expressing my displeasure to the clerk, the manager suddenly appeared from his meeting to tell me he will deal with it and he went directly back to his office. Would my wife and I stay at Nantucket Inn again: NO

We really enjoyed our stay here! Nice, clean room, and I feel it's the ONLY option on Nantucket if you are traveling with kids. It's the cheapest option by far, and on Nantucket, nothing is cheap! Both pools, indoor and outdoor were a great plus, clean and both had a hot tub as well. Breakfast was great, generous, and we were able to stuff our faces and skip lunch. The staff were all friendly and helpful, and the shuttle was excellent. Yes, you do need the shuttle as the hotel is 2 miles from town. If you wish, bicycles can be rented and delivered to the hotel; ask the staff and they will help you. If the shuttle is full or you need to go somewhere that the shuttle does not go, they WILL help--again, just ask. Shuttle regularly takes guests to town, and to Surfside Beach. You can lug all your beach stuff. The shuttle guys can handle it. Room was small but clean and the air conditioner was in full force. The only glitch was that I thought I lost a shoe and when I called looking for it no one seemed to care. That bugged me. Other than that, a nice stay.

This place is modest but comfortable. It offers a small gym, 2 pools, one indoor, one outdoor, and a locker room. It's a little out of the way but they do offer shuttles every hour to Surfside Beach and downtown. I found the staff to be very friendly and helpful. Also our room was clean. It was a lower rate than most other hotels in Nantucket and I would definitely go back. I would suggest bringing a bike with you to tour the island (the hotel is very accomodating for those with bikes). The buffet-style breakfast is $15/person which is a little steep but considering the hassle of heading into town and trying to find a place without a 2 hour wait, it might be worth it.

Incredibly convenient to the airport with a great pool, clean rooms, and a really solid breakfast. Friendly staff that gets you into town and to the beach. Good value for Nantucket.

What would otherwise be your typical roadside motel gets 4 stars for value, service and extras. The price is half or a fraction of all other hotels on Nantucket. A complete breakfast buffet with hot food is included with the stay. Kids eat and stay free and there is no minimum age for those with small children. A crib is provided on request for free. There is a mini fridge. You get an extra sink outside the main bathroom so someone can brush their teeth while another showers. There's both an indoor and outdoor swimming pool. The downside is the less than glamourous interiors that badly need updating, but if you've ever stayed at a well loved beach house, these weathered accommodations won't bother you too much. Location is not in town, but that is a good thing especially in the middle of summer and for those with cars. My toddler just loved the occasional planes flying overhead. Second floor rooms feel more spacious and get better light. It's worth the effort hauling baby stuff up and down the stairs for these features. Service is excellent, you can tell the people who work here take pride in what they do. Heck, they get to spend summer on Nantucket, what's not to love?

Terrible manager. Charged me double confirmation for one person first night, almost $500 for a roadside airport motel. Manager said I was lucky he didn't charge me also for the second night! Horrible attitude. I will never come back.

Husband I stayed for this past weekend for Cranberry Festival. Super nice staff! Very kind and helpful. Everything was clean and we loved fall decor! Breakfast was great, as was the included 50 gift certificate towards dinner. Rooms were a little dated but we aren't picky about that. Our only complaint would be for a "holiday" or "occasion" weekend, perhaps more than one shuttle to town on the hour, as all trips from the shuttle were beyond packed. One trip had two people sitting on the floor! Wish they were a little closer to town, as we felt a little isolated, but again, that's not something that can be fixed :) pS I suggest staying as far away from airport side as possible. We heard planes coming and going and because we were on lower floor, we literally had people parking against our window so they could see in. We weren't in our room that much so it wasn't a huge deal but we were aware!