The Nimman Hotel

Excellent location. Friendly staff. Good breakfast. The room was the disappointment for us. It was clean, but the bed and pillows were quite uncomfortable. We don’t mind a hard bed, but felt maybe the mattress needing replacement. The entire room could use a small make over with a coat of paint and some fresh caulking in the shower. I’d stay again, but maybe ask for a better room.

The hotel is okay. The room is clean, and the reception staff is nice, but one of the staff members was unpleasant. She worked as a receptionist at the hotel, but I wasn’t sure if she was actually employed there or if she was a scammer. I called the hotel to confirm my booking and inquire about renting a van for traveling in Chiang Mai. She checked my booking, and we discussed renting a van. She recommended booking with a van agency, and we talked about the service fee and schedule. I wanted to rent a van to travel around Chiang Mai city, starting at 7:00 a.m. and finishing by 2:00 p.m. since I needed to check in at 2:00 p.m. A staff member at the hotel told me the rate was 2,400 Baht. This price included airport pick-up and required a deposit of 1,400 Baht. At that time, I thought the price was quite expensive, but I was okay paying 2,400 Baht because I appreciated her help. After the service: When it was time to pay the remaining amount, I prepared 1,000 Baht. However, the van agency told me I owed 1,100 Baht. I didn’t understand why there was an extra 100 Baht, so I asked her again. She said she wasn’t sure and needed to check with the hotel staff. Later, she apologized and said there had been a misunderstanding about the rate. She explained that she hadn’t spoken to me directly when making the booking and had coordinated with the hotel staff instead. According to her, the hotel staff told her that my deposit was just 50%, meaning I needed to pay the remaining 50%, which was 1,400 Baht. This was not the agreement we had discussed! She said if I didn’t believe her, I could talk to the hotel staff. When I spoke to the hotel staff, they insisted that I had misunderstood the deposit terms: 50% upfront and 50% remaining. I was very disappointed with this situation. Two people were against me, and I didn’t have any evidence because the conversation was only over the phone. My advice: Please be careful and avoid using this service. This message is from a Thai person, and I want to share my experience with everyone. I hope that anyone reading this doesn’t go through the same experience as me. Thank you for taking the time to read this message.

This hotel has the best food of any hotel I have been to. Every morning, they have an assortment of Thai dishes foe breakfast. I think they make some and buy some from local markets. It is super good, if you want to go to Thailand to explore Thai food, this is the place for you

The room is pretty clean but a fews old stain spots.  Excellent location there are many shops, restaurants, and coffee shops nearby. Also there are a large spaces for parking.

Our main issue was the quality in the rooms. We had a room on the second floor. CONs: - the room were really outdated. For the price there were other competitive hotels in the area with much better qualities - the restroom had windows opened to the outdoor making it super hot and heats up the room dramatically when room is not being used as they require you to input the key in order to activate the power. - the bathroom was also small and oddly shaped such as the location of the toilet paper holder. It will legit be touching your side as you use the restroom. - the TV in the room was SUPPPER out dated. It as small and only had local channels that are super pixelated. -they do not provide items you would expect such as toothbrushes and toothpaste. They did give us showercaps and had shampoo and soap tho. No hand washing soap, you will have to step in the shower to get soap and come back to the sink to finish washing your hands. Pros: - they do offer free water and coffee and tea. - there is a fridge - there is a safe for you to keep valuables. - the staff is nice Overall, we were very disappointed with our stay and left early to find another hotel as we were that uncomfortable here. The staff was all very nice but our issue was the quality of the hotel itself. PSA: while I’m not sure if the currency exchange is associated with the hotel or not, they advertise no fees, no commission but their rate is quite lower than the others in the area. So I believe it is misleading and actually ends up with a greater loss when using their service at the currency exchange in front of the hotel.

The staff here is very helpful and the room is clean. They provided a cool water to the customer I’d a good idea for the CM weather.

The provide a very cozy room, clean and quite spacious for two persons. Staffs are friendly too. The location is near to supermarket and restaurants. Recommended for your short stay in Chiang Mai.

Super convenient location near the old city. Breakfasts each morning we're fantastic with lots of variety.