Danielle S.
Yelp
Our experience was similar to Tara E's. On paper the menu sounds great. In execution, it leaves a lot to be desired. Inviting patio but no misters on a hot and humid summer evening. Our train arrived -- the Rocky Mountaineer, and the staff seemed to know we were train passengers. We were tired and looking for something refreshing. Instead we left frustrated and our stomachs weren't happy.
The restaurant had a lot of young lady servers milling about but they still seemed understaffed. It took forever to put in our order and even longer to get our food as we sat on the hot patio (sans misters or fans). Here's the food and drink rundown:
--PRETZELS: decent but unsalted. Dipping sauce was gross, a sweet mayo and mustard combo that seemed more appropriate for a salad. I thought we'd be getting some stone ground vinegar-y mustard with these (which is what I was craving) but the sweet salad-type sauce near made me nearly gag.
--CAPRESE SANDWICH: for our vegetarian at the table, this had almost no cheese on it. Just some sliced tomatoes and pest mostly. The bread was tasteless and again, no salt in it so it was bland. He said it was terrible and I tasted it and I agree.
--FREE BIRD, FRIED CHICKEN SANDWICH: I've never had a dark meat fried chicken sandwich, but that's what I got. There was so little sauce it was dry, greasy and again, not much salt (a trend obviously) so it really needed *something* else other than just fried chicken and they were skimpy on the promised sauce described on the menu. I wanted more sauce, something to make it palatable, but our server never came by and my sandwich was getting cold while I waited, so I got up and asked for some inside - hoping they'd just give me some, but I guess nothing was handy. I ended up waiting a lot longer and finally someone brought some out. I later saw they charged me extra for the small side of sauce: $2.25. This really irked me because it was their error not putting enough on the sandwich to begin with. There also wasn't enough cole slaw on the sandwich. The potato bun was good, but once more, not a lot of salt.
THE BEER: We got the pilsner and didn't like it. We've had a lot of microbrew and a lot of beer all over the world (Germany and Denmark most recently) and this tasted like most bottled pilsners you'll drink (Coors or Bud). We were disappointed.
Overall, we paid $100 for the above and were underwhelmed. On the surface, looks like a good place but we're sorry we chose to eat here. It wasn't worth it. The last straw was being nickel and dimed for the tiny vial of sauce they gave me when they failed to put adequate amount on my (dark meat!) chicken sandwich.
*I'm not sure what their anti-salt thing is, but it's definitely affected the food. I'm not even a salt fanatic and I don't salt my food, but it was really obviously lacking in so many of the dishes that I think it must be a conscious choice on their part.