R H.
Google
This was our 3rd time in Bali and I was kicking myself for not having stayed here earlier!
In summary, this resort is ABSOLUTELY HIGHLY RECOMMENDED 💯
All touchpoints were consistent: the arrival, check-in, intro to the room, breakfast, Concierge services, pool assistance, the bar staffs, even the guards, all the way to our departure. All facilities have been well thought out, are clean and in pristine condition. The grounds are well kept, the restaurants well staffed, the little pool touches are superb, the mosquito coils at strategic corners, the quiet yet graceful service of employees, and the traditional dance performance in the amphitheater were great! 👌
If there's one thing I'd nitpick, it would be the variety of foods at breakfast. We stayed for 7 nights and by the 6th brekky, we were getting tired of the options. But again, that's just me nitpicking.
I highly commend the Management of this property. It can't be easy maintaining that standard of service, and you've done it really well. We will be back!