Neal S.
Google
Truly one of the greatest hospitality experiences we've ever had. We've done a handful of five star resorts across different geographies, and while the rooms, facilities and grounds here are certainly comparable and hold their own extremely well, the service we received was unlike anything we've ever encountered.
It's difficult to find the words to describe how attentive, caring and kind every member of staff treated us. My wife and I also celebrated a small, yet unconventional, Hindu ceremony here which required special arrangements to be made, but we were taken aback at how picture perfect every aspect was. From the timing/logistics, to the ceremony, to the beach dinner, to the surprise decoration in our room, it was all just so perfect.
Special shoutout to a number of individuals who made our stay extra special. Principally, Pritam who was our go-to contact and felt like a brother at times, always ready and willing to assist. Mevin, one of the waiters at the main restaurant who consistently treated us like royalty and was able to identify and rectify a sticky situation effortlessly. Also to Vishal, Isaac, Natacha, Rubesh, Aum, Shaan, Sunita, and to all the staff we didn't get a chance to meet, but were well aware of their contributions. There are certainly names I'm forgetting, but it's a testament to how truly impressive the client experience is here.
As for the rest of the experience, the rooms were immaculate, the Spa was fantastic (recommend the 'Couples Journey' treatment, probably the best massage I've received), there are tennis courts and equipment on-site if of interest, and the restaurants are all absolutely delicious, if slightly pricey. The selection of daily activities complimentary to guests are also a great touch and kept us well entertained throughout.
This really and truly was one of the greatest stays we've had, and we couldn't help but feel sad when our time came to an end. We wholeheartedly recommend this resort and graciously thank every staff member for their impeccable hospitality towards us. If we ever return to Mauritius there is no doubt where we will be staying.
A truly unforgettable few days here which we will treasure forever. Thank you again to everyone involved.