The Old Government House Hotel & Spa

An outstanding hotel stay. The staff were incredibly helpful, the service was the best we’ve ever experienced anywhere! Our Queen double room was very comfortable, everything you’d expect at a high quality hotel. The food in the restaurant was outstanding, favourites were the hot and cold seafood platter and fillet steak, which was cooked to perfection. We also had afternoon tea which we thoroughly enjoyed. The wine list is extensive but it is expensive. The hotel is a five minute walk from the centre of St Peter Port, ideal for shopping and exploring the island by bus. A thoroughly enjoyable five night break.

In need of some TLC. Room had some cheap fittings, wasn’t the cleanest and generally felt neglected. Spa area also pretty rundown, felt very dated and not luxury. Careful with booking the ‘Gourmet Escape’ - we weren’t told where it would be, asked, was shown to brasserie and then had to also ask how it worked. No one really knew what the prepaid 3 course dinner was. Proceeded to be handed a tennerfest menu (cheaper) which would have made us out of pocket by pre booking. Manage to rectify on check out at reception and staff generally helpful. Great location in town and good breakfast but ultimately not a 5* hotel.

We had dinner at the curry room. Coming from South Africa we were expecting it to be good.....but oh my word! It was heavenly! Our waitress was lovely and so helpful! Thank you to Shaminee and Krysta wo also helped make an effort to make sure me and mom would love it! I will be back at least once a week for a curry now!

We had the brasserie lunch and it was wonderful- the service was outstanding. It was my daughter’s birthday and she was treated like a princess! The staff - Alexandro in particular, but everyone was lovely- could not have done more for us.

Wow, wow, wow, we had a four night stay at the beginning of May and can only speak highly of this hotel. Nothing was too much trouble for the staff and a couple of tiny issues we had, were rectified immediately. Service in the bar and restaurant was great, staff in the restaurant helpful with local information and the food is so good. We had an afternoon tea, a lunch, breakfast everyday and also a taster of the lunchtime grill - all of the food is excellent, thanks to the chef and his team. Would recommend this hotel to everyone and would definitely like to return for another visit.

A truly classic hotel old fashioned superb service where the staff were amazing 👏

We attended the cocktail-making class at (I believe in George's bar) for a birthday celebration, and it was a fantastic experience! Shaminee, our instructor, was absolutely superb. She not only taught us how to make delicious cocktails but also made the entire experience incredibly enjoyable and fun. Her knowledge and enthusiasm truly made the class special. The cocktails were also absolutely delicious! We tried to replicate Shaminee's cocktail making but she's in a class of her own. We were also served snacks for the class which were also stunning! The salmon and the crab were so fresh and tasty! Shaminee is a real asset to the hotel, providing excellent customer service and personalising the experience for each of us. The hotel itself is beautiful, and although we didn't stay overnight, the ambiance and the exceptional service from the staff made a strong impression. I would love to return and stay in the future based on what I saw. Highly recommended for anyone looking to have a great time while learning something new!

Stay here for 5 nights, and the hotel is located perfectly for amenities and transport. The room was very comfortable and clean. The restaurants served delicious food, and the service was outstanding. We truly enjoyed our stay here.

First things first: don't let the reviews from people who would seemingly prefer a Premier Inn put you off. This place is steeped in history and class, from ceining-to-floor mirrors and overlaid cartography artwork of Guernsey from 1787 on the walls of the corridors, to Murano glass chandeliers on the ceilings of the communal areas. Valet parking on check-in gives you the ability to pull up directly outside the hotel, give your keys to concierge and forget about your car until you need it back. Which is good, as there's zero parking in Guernsey at the best of times. Reception is grand and very well-presented and the receptionist was friendly and accommodating. From there your bags are carried to your room, the facilities in the room briefly explained to you and you are then left alone. We were upgraded to one of the King Size rooms which meant we had a little more space to play with and a balcony with sea view. The balconies are protected by a motorised window, meaning you can choose to embrace the outside elements or ignore them. The sea view isn't bad (the hotel can't choose what's on the horizon, let's not forget) and you can see Herm island, its counterpart whose name alludes me, and to the right is the island of Sark, and to the left in the far distance is the French coastline. The room we stayed in had a TV with a hotel entertainment package on it, so we had streaming worldwide Internet radio as well as the usual live TV packages. The TV cleverly greets you by name when you turn it on. Beds are monstrously large and very, very comfortable. Pillows are oversized and similarly comforting at night, and the room's blackout blinds and fabric coverings on the walls keep noise and light to a minimum. Turn-down service came while we were out for the evening but we left the room and bed in a mess when we went out and came back to find it made and ready to get in to, with a small bag of cookies, the TV remote and the day's newspaper on the bed for us. Breakfast is served in The Brasserie which is a bright and airy room overlooking their gardens. We were seen and seated promptly, offered the use of the buffet, plus served with what can only be described as the best Eggs Royale south of Penrith that I have ever experienced. Coffee, tea, toast and croissants were served aplenty as well as yoghurts, cereal and museli from the buffet. You are offered use of the gym, jacuzzi, sauna and steam rooms and these are found by taking the staircase near the reception area to get to them. You will need your robe, slippers and a towel from the room, and a pound coin for the lockers. The codes to open the changing room doors are available from the gym reception; walk through the gym to get to the changing rooms, and the steam, sauna and jacuzzi await you the other side of the changing rooms. There's also a heated outdoor swimming pool but unfortunately it was covered so we were unable to use it. But it's only 12 degrees outside currently so perhaps that's a blessing in disguise... We stayed at the OGH to mark our last day of three months in Guernsey and it was a lovely experience. It's pricey (for our pockets, at least) but we enjoyed it all and would happily recommend it to others.

One of those allegedly "Upmarket" establishments for which Form seemingly wins over Function every time. The property is "characterful", which translates as awkward shaped rooms and awkward short flights of stairs rather than step free. The Service is "attentive", which translates as obsequious yet intrusive. And the technical facilities ... well, aircon that cannot maintain 20C or less on a Autumnal September day (with 18C maximum ambient) simply does not deserve to be called aircon! I'm actually quiet laid back normally, but I do think that assuming 'stuff works' should be a reasonable expectation for any establishment, yet increasingly it seems there's better chance of that from the less swanky / budget chains (c.f. modern specification Holiday Inn Expresses and Premier Inns) than self-important hotels like this one. As to alternative recommendations, I'm afraid I can't help, since the type of reliable chain properties I alluded to are scarce in these islands ...

I need to start by mentioning I usually hate five star hotels, they make a lot of decisions based on stars and not common sense. And this was a company trip so I don't even know the costs. (r) everything looks expensive. The hotel itself is very nice. It's like a large old house slightly renovated and very luxurious. It can be a bit of a labyrinth. I dislike lifts and this one has staircases everywhere but it can be a bit intimidating, it's not easy finding your room. This led to the first and so far only real annoyance. The paje HAD to come with me to my room and expected a tip. I like doing things by myself. The room in itself had several little things that where very well thought out. Blue light in the bathroom for when you go at night, heated towel rack, a great selection of coffee, tea and even chocolate. Made me very happy. The desk is sort of and afterthought, they must include it for the rating and it is dark and small and hidden. I took and afternoon nap and went out to dinner. When I came back my room was cleaned and made for the night, Windows closed. Very nice touch. That bumped it to five stars. All toiletries are l'occitance. Unnecessary but I will not complain. And the give you bath salts, do we have six stars? Breakfast is English style, hot, very good quality. All in all, a great experience.

Freindly welcome and comfortable room. The hotel layout is higglety pigglety and beware the rooms where even a modicum of neighbourly noise can be disturbing. Free wifi is good and breakfast in bed is a treat! Would be 4 star but for the thin walls!