H H.
Yelp
Poor value for money. The room we booked was described as a 'classic double' room (i.e better than a standard room), it was disappointing to find two single beds pushed together (so you fall through the gap in the middle of the night), the decor was dated and tatty, carpet pulling up at the edges etc, there were marks on the bathroom wall, no bath (yet bath salts and instructions on how to use the non-existent bath were provided...) and, annoyingly, no simple and expected items such as a 'do not disturb' sign - definitely not what you would expect for £170+ a night.
However, the poor room quality was nothing compared with the quality of how staff treat guests.... we were very upset to find that the cleaning staff had rifled through our private items and false accusations were made. The staff tried to impose a fine for smoking in the room, which is fair enough and something we would happily pay for if a deep clean would be required (which it was not - a few puffs of a cigarette when on the toilet). False accusations were made - accusing us of smoking 'substances' and the reason for the charge, was apparently due to complaints from other guests. When discussing this with the manager, and trying to pay the fine, the manager denied that cleaning staff had gone through our items (which they would have had to have done, to find smoking paraphernalia wrapped in a wad of cash left on the side) and was unable to give details of any complaints from other guests.
This hotel is proof that nothing is safe even in a supposedly respectable hotel - spend your money wisely, there are plenty of lovely hotels in Buxton - go elsewhere.