The Old Hall Hotel

Used hotel as a base when visiting a friend nearby. Breakfast was very good. Staff were all lovely and helpful. Was offered a drink when I got back late one night. Definitely not suitable for guests with mobility issues as accommodation is upstairs. I would choose a double room in future as my twin room was fine for me solo but would be a very tight squeeze for two people to share. Clean and comfy. Tea & kettle in room, also a hairdryer which I don't think was mentioned in their listing. This is an old building - do not expect a super stylish room with air con. It's nicely furnished and in style with the building design. Fan was provided in the room. En suite bathroom was ideal and everything worked. Will definitely return.

We stayed at the old Hall Hotel in Buxton and were disappointed in many ways. This is an old building boasting visitors including Mary Queen of Scotts so it is old however that is no excuse for tatty worn out decor and furnishings. Our twin room had 1 bed that squeaked at every movement. The mirror drooped and was useless without an assistant to hold it in place! The rooms shower was also broken. |Cleanliness is a big issue, we had a really dirty towel and used tissues were found by bedside table. The room felt unclean. Security was also an issue with a patio area outside our room having easy access through our windows necessitating having the windows secured in high temperatures with no air conditioning available. |IF BOOKING WITH BOOKING.COM DO NOT SELECT THE EXTRA PAYMENT FOR HIGH SPEED INTERNET. This is free to all guests. The hotel has approximately 50 rooms so if 50% of guests select the Internet option the that is 25 x £17 a night or £155,000 a year extra for nothing! Daylight robbery|I spoke to and wrote to the hotel but just got the fob off ‘thank you for your feedback’ reply|I would avoid the hotel and look elsewhere

My daughter and I spent a wonderful day here at the Buxton Crescent spa for my birthday. It was a great experience. The staff were brilliant and made us feel very welcome. The pools and saunas were lovely and everywhere was spotlessly clean. The lunch we had was delicious. We both had the Indian head massage treatments. Very relaxing and very chilled afterwards. Would definitely do this again.

I have just returned from a 4 night stay. What a delightful hotel. Okay, it may not be perfect but considering the age of the property it ticked all the boxes for me. Room 15 has views over the opposite pavilion garden. It was a lovely size with a 4 poster bed. What did surprised me, considering it's age, how quiet it was - no noise from adjacent rooms or their bathrooms. The housekeeping staff were friendly and excellent in their job, as were the servers at breakfast . I look forward to returning next year

We always love the history especially this hotel's history. this hotel fulls of charm, beauty and massive history. The room is spacious, clean and very comfortable bed. In the past we have stayed at this hotel a couple times but never tried the food at the restaurant. Wow! Everything is homemade or home cooked food. So delicious! At last we would like to give the compliments, " the service at the restaurant. The restaurant staff are so friendly, polite, attentive and helpful. We cannot give compliments enough. Thank you so much for giving us a wonderful stay. We will be back again and would recommend this hotel to anyone who has not stay at this hotel before to have a go.

This is the second time we've stayed at the Old Hall Hotel. The first time we were really impressed and this time even more so. We had a beautiful large room, four poster bed, spotlessly clean. Beautiful towels and linen. Hospitality tray was excellent. Really enjoyed our evening meal and breakfast. So much choice,staff were very attentive. Parking outside and a three minute walk to the theatre. We will definitely be back.

Fantastic experience at a hidden gem. Went there with family for a Sunday roast with all the trimmings. We were given a huge plate of freshly carved roast beef, which was all home made (even the horseradish), followed by a scrumptious Eton Mess, all for an incredibly good price. Restaurant is in a great location as you can see the gardens outside. Beautiful, old world setting. Service was great too. The manager - who wore a Scottish kilt to honour the hotel's history - couldn't have been more helpful.

When we stayed in Buxton, we saw a sign advertising steak night on a Wednesday. We called in and booked for us and our 6 year old grandson.|It’s a lovely place and the food was really good. Even our grandson ate a whole steak! Not only was the food good but service was excellent too.|We had three meals whilst staying in Buxton and this was the best of all. It wasn’t the most expensive either.|Highly recommended and would happily return.

The menu is fairly standard pub grub and the portions are copious. I had the salmon which came just slightly undercooked in a lovely cream sauce within smashed potatoes and veg. The service is attentive and it's a nice spot for a meal.

I really, really liked this hotel. It's very conveniently located, has lots of parking, and a friendly staff. Mostly though I liked the room. We stayed in the UK for two weeks and visited about 10 hotels and this was the only one where we had a really good sized room. It was huge. We felt like royalty staying there. Beautiful. The only thing to be aware of is they lock the doors at night and if you lose your entry code and can't figure out how to make an international call on a US cellphone, you will have to wait for other guests who are out partying late to open the door for you. Don't ask how I know all of that. :-) Wonderful hotel. Definitely one of the best of our trip.

Poor value for money. The room we booked was described as a 'classic double' room (i.e better than a standard room), it was disappointing to find two single beds pushed together (so you fall through the gap in the middle of the night), the decor was dated and tatty, carpet pulling up at the edges etc, there were marks on the bathroom wall, no bath (yet bath salts and instructions on how to use the non-existent bath were provided...) and, annoyingly, no simple and expected items such as a 'do not disturb' sign - definitely not what you would expect for £170+ a night. However, the poor room quality was nothing compared with the quality of how staff treat guests.... we were very upset to find that the cleaning staff had rifled through our private items and false accusations were made. The staff tried to impose a fine for smoking in the room, which is fair enough and something we would happily pay for if a deep clean would be required (which it was not - a few puffs of a cigarette when on the toilet). False accusations were made - accusing us of smoking 'substances' and the reason for the charge, was apparently due to complaints from other guests. When discussing this with the manager, and trying to pay the fine, the manager denied that cleaning staff had gone through our items (which they would have had to have done, to find smoking paraphernalia wrapped in a wad of cash left on the side) and was unable to give details of any complaints from other guests. This hotel is proof that nothing is safe even in a supposedly respectable hotel - spend your money wisely, there are plenty of lovely hotels in Buxton - go elsewhere.