The Old Hall Hotel

I have only eaten at the old Hall, I haven’t stayed there, but I have to praise the food! Such good quality, generous portions, a really good choice. A daily special,s board is there every day. Good quality traditional menu. but made with skill. Lovely hot freshly prepared food, I strongly suggest it is the best food in Buxton.

I very rarely do these kind of posts but really felt this needed to be done. What an amazing experience me and my family had in the old hall hotel on 20th September , my daughter has autism and can struggle in situations when it is busy and will textures of food. The staff here went above and beyond one staff member Ruth even spoke in Makaton using gestures to help my daughter. She then also went through the menu with us and highlighted the foods that my daughter would like, Ruth then even sang with my daughter making her feel completely at ease. The other staff member on with Ruth a young man was extremely efficient and well presented and served all our food. Our food was incredible and very reasonably priced 3 courses for £25 and the bar menu is really reasonably priced. We also watched as Ruth then helped a elderly lady up and walked her to the door and waited with this woman for a taxi. The staff here go above and beyond. All our family enjoyed this place and experience and will be coming back to stay and not just have some food. We will be telling everyone about the old hall hotel. Thank you for such a positive and inclusive experience. You and your staff are commendable and deserve this review.

We plumped for a four-poster room that was spacious, decently appointed, but somewhat tired, with the bathroom in particular not seeming to have been cleaned with any real effort or conviction since the long-haired brunette who had clearly stayed before us. On the plus side, the large double bed was remarkably comfortable. The first experience was with a rather curt and disinterested bearded gentleman on reception, but redeemingly his reception colleagues elsewhere during our stay were polite and cheerful. The bar was cosy and welcoming albeit a tad expensive, with the late-night bar girl pleasant and chatty. Breakfast was a self-service affair, although the food was hot, fresh and tasty. The breakfast waiter was remarkably, politely and pleasingly exuberant.

On arrival I have to admit to being disappointed with my room as it wasn’t spotlessly clean with dust in corners, under furniture and around all the skirting boards. However, if you are prepared to overlook this then you are in for a bit of a treat. The bed was very comfortable and clean, the room and bathroom were warm and the shower hot. The staff were amazing - kind, friendly, very accommodating and polite. On both nights I had delicious steak and chips cooked to perfection- the perfect meal for my walking weekend. On Saturday night they kindly agreed to bring a tray to my room so that I could watch Strictly! I would say that this is a perfect base for walking - I did Lud’s Church, The Roaches, Dragons Back. I’m a walker who likes comfort so this hotel was a more expensive option but I feel it was worth it.

Looking back at some of earlier reviews, we very nearly didn’t have dinner here. That would have been a mistake. The food was excellent, the staff were charming and the service was prompt. We both started with the chef’s home-made black pudding served with a fried egg and apple chutney. This was delicious and full of flavour. My wife had duck confit, which she also enjoyed. It’s a dish she eats often and so knows good from bad. I had crab risotto with samphire and a Parmesan crisp. Absolutely delicious. And all for £20 per person. Great food and great value. And, as I have already intimated, lovely friendly staff.

I've just come back from an overnight stay at the hotel. We were lucky enough to be in Mary's room (2) and it did not disappoint. The bed was extremely comfortable. The furnishings good quality and the decor excellent. I was very happy to see that it had kept it's covings and other fixtures. |As most would expect from a hotel this old, it has some different visitors from days gone by, I am very interested in the paranormal and had taken several pieces of equipment. The first piece of evidence I got was a message on ITC which said "I WAS EXECUTED" . Footsteps in the room in the night and other pieces of equipment going off, K2 and Rempod. If you are interested in the paranormal this is a place to stay and ask for room 2.||The reception staff were beyond helpful as were the staff in the bar where we chose to eat (rather than the restaurant which had a coach full of very loud OAP's) Ruth behind the bar was extremely professional, friendly and couldn't do enough. |I spoke with housekeeping in the morning before we left too ||All in all, one of my best stays. This may be a 3 star hotel but it definetly gives 5 star service. Next time we're staying in the Esana as we want the spa but will without a doubt go back to the Old Hall.

Just a quick couple weekend away and we loved it. Nice old hotel. Clean and warm. ||Breakfast was the best buffet style I have had, with all the items fresh and well cooked.

Having stayed here quite a long time ago, I gather the hotel experienced some ups & downs in the interim but now it's perhaps even better than I remembered. Excellent value for money, really good food & service, lots of friendly, professional, helpful staff. Given its situation & history, the prices are remarkably low. I'd definitely return.

The menu is fairly standard pub grub and the portions are copious. I had the salmon which came just slightly undercooked in a lovely cream sauce within smashed potatoes and veg. The service is attentive and it's a nice spot for a meal.

I really, really liked this hotel. It's very conveniently located, has lots of parking, and a friendly staff. Mostly though I liked the room. We stayed in the UK for two weeks and visited about 10 hotels and this was the only one where we had a really good sized room. It was huge. We felt like royalty staying there. Beautiful. The only thing to be aware of is they lock the doors at night and if you lose your entry code and can't figure out how to make an international call on a US cellphone, you will have to wait for other guests who are out partying late to open the door for you. Don't ask how I know all of that. :-) Wonderful hotel. Definitely one of the best of our trip.

Poor value for money. The room we booked was described as a 'classic double' room (i.e better than a standard room), it was disappointing to find two single beds pushed together (so you fall through the gap in the middle of the night), the decor was dated and tatty, carpet pulling up at the edges etc, there were marks on the bathroom wall, no bath (yet bath salts and instructions on how to use the non-existent bath were provided...) and, annoyingly, no simple and expected items such as a 'do not disturb' sign - definitely not what you would expect for £170+ a night. However, the poor room quality was nothing compared with the quality of how staff treat guests.... we were very upset to find that the cleaning staff had rifled through our private items and false accusations were made. The staff tried to impose a fine for smoking in the room, which is fair enough and something we would happily pay for if a deep clean would be required (which it was not - a few puffs of a cigarette when on the toilet). False accusations were made - accusing us of smoking 'substances' and the reason for the charge, was apparently due to complaints from other guests. When discussing this with the manager, and trying to pay the fine, the manager denied that cleaning staff had gone through our items (which they would have had to have done, to find smoking paraphernalia wrapped in a wad of cash left on the side) and was unable to give details of any complaints from other guests. This hotel is proof that nothing is safe even in a supposedly respectable hotel - spend your money wisely, there are plenty of lovely hotels in Buxton - go elsewhere.