The Old Well Inn

I ate at the Old Well Inn whilst staying in Barnard Castle. I came with my well behaved dog and was made to feel really welcome. The food was great and everyone was so welcoming and friendly. Can highly recommend the atmosphere and the food.

The property is in an ideal location for the centre of town. There is free street parking at the front. It’s a pub so on arrival it was busy and you checked in at the bar. Which was fine.The proprietor was a bit abrupt when we checked in. Was more interested in charging me extra for our dog. Albeit I had already paid online. We were led to the bottom of the stairs and handed a key and told your room is up there.|The room was large and spacious but in much need of refurbishment. The furnishings are old and dated. The bed was one of those that creaked with the slightest movement.The bathroom was let’s say ‘grotty’|The rooms smelled of fried food. It was above the kitchens and I can only presume the kitchen extractor must vent somewhere outside bedroom window . The smell was awful. There was tea and coffee making facilities in the room but no milk. We enquired at the bar for some and was giving a 1/2 pint glass full. ||The food in the bar is very nice. The breakfast was nice but we were given the only option of 08.00 sitting. This suited us as the sooner we could leave the better.||Would I return. Definetly not

It was the only place open for evening meals on a Sunday in Barnard Castle. The proprietor was very welcoming and helpful and the meal was lovely. Nice setting with sheltered outdoor seating. Good range of craft beers and drinks. Family friendly too.

I ate and drank here twice. Great welcome to customers and their dogs. Great range of beers and special offers on Monday and Tuesday. Nice food-especially the curry and great service

stopped for food as only pub open in the area for food on sunday night. was coming alone with a baby so bit nervous but staff were really accommodating and friendly. especially the waitress who was so polite and the lovely bar staff. had a mint chicken thali and my little boy enjoyed his food. would definitely come again if in the area

We've visited this quirky fabulous Inn several times in the last few years and have thoroughly enjoyed it. However, yesterday afternoon having frequented this with my invalid husband we had the misfortune to encounter the local Rotarians, one of which was exceptionally rude to my husband and I, told us to move as they were locals who live here etc. and wanted the other 4 men to join them, basically just RUDE. Not the pubs fault but a shame that the owners had just left, given that the landlady is the deputy mayor. Not a good experience, as the Inn/pubs would not survive with just the Rotary Club.

Food was not very good we stopped for a Sunday roast, it wasn't very nice. Burnt yorkshire pudding weird sauce around beef almost like watery Greece, roast potatoes rock hard, hard under cooked frozen carrots, bit of broccoli that was ok and a few Peas, mash was probably the best part. Really disappointed 😞

Dog friendly. Friendly staff. Lots of different areas to sit. Great beer garden. Great choice of real ales. Only £2.70 a pint on guest ales every Monday and Tuesday 🍺🍺🥳

Nice little pub with a garden that backs out onto the castle wall. We had a a few drinks in a sheltered area from the rain. They have very good covid measures in place - one way system, online ordering to your table and hand sanitiser available. .

Having not seen some friends for sometime we decided to meet in this pub/hotel. We sat in the front lounge, which is kind of small but there is some space. The bar was unmanned but a simple ring of a bell & someone came to serve from the main bar quickly, on occasion during the evening whilst collecting glasses the staff would take our drinks order & bring them to the table which was a nice touch. No food on this occasion. Was a bank holiday wknd & found seat easily for 4 bit wasn't empty.

The old well is a hotel / pub and restaurant We have used the restaurant on a number of occasions but and it has never had more than one or two other parties of diners in. On our last visit I had a dead fly in my salad and when I complained about it I was told that it was not a dead fly and if I was not happy not to pay for it. I believe in constructed criticism but when I get feedback like this I would rather take my business else where what I now do.

Although the pub promised a good line up of offers, most of the meals seemed to have been defrosted and reheated in the microwave. The salmon arrived undercooked and when complained it was taken away and then returned in same state but obviously having been nuked. The vegetables were not fresh, but again out of a packet, which is a same for such a agricultural part of the world. Overall this pub needs to make more of an effort and as many of the signs in the shops said, buy local!