The Olive Exclusive All-Suite Hotel

We started and finished our travels at Olive Exclusive Suites, on our driving tour around Namibia.|Very friendly welcome , the staff work hard to assist any orders. Beds are comfortable with lovely linen. |This hotel is in need of TLC, there has been clearly been an effort 'Shabby Sheik decor with with an endearing African feel style, leaning towards the shabby end of the scales!. The online pictures have clearly been taken quite some years ago, as most areas are tired; a little effort would be a game changer, and become a GEM. |Now for some negatives I'm afraid ! In the lounge/deck & bar area the furniture needs repairing or updating, our room had an AC each end of the suite, only one worked. There are 2 sets of steep steps that lead to the bedrooms, one staircase has minimal lights that work, the ones that do work shine directly up into your eyes! The other staircase none work. |Breakfast was very nicely cooked, lunch very minimal menu, dinner food was fine. The menu itself has pictures of the food , which doesn't make for appealing tempting orders. On our final night we opted to go out for dinner, the hotel booked our taxi to and from the restaurant, returning at 9pm, which we did as we were told the hotel bar remained open till 10pm,, on our return, the hotel was completely locked up, no light, no staff available ! The gate security had to help access us to our room ! I've tried to be fair, but wasn't a great ending.

We were booked into this hotel by Wilderness, a luxury safari company for our last night before leaving Namibia. We were led in our room (room no 2). We were just ready to “jump” in our plunge pool when it knocked at our door. A really unfriendly staff member explained to us that we have to redress, pack our luggage and change to another room (room no 6), not as nice as room no 2, because she was mixing up names. We felt like second class people, no apologies, just the explanation that they made a mistake.

An outstanding short stay in Windhoek. In-house restaurant is superb, staff is fantastic, the room is huge and so thoughtfully designed. Stayed here just one night and we transited from a Safari, but I could have spent an additional day here just to enjoy the hotel. Also, for birders or wildlife lovers, stunning views of lovebirds and other species from the balcony.

We had two nights here, one at each end of our trip and whilst I’m sure it is perhaps luxury by Windhoek standards, it’s not compared to the camps we stayed at in between. All very pleasant and the room was nice, but the food was so-so and it’s a little way out, and I wouldn’t have felt safe walking into the centre from there - that is no doubt because I’m not used to places where every property seems to be gated and have barbed wire around it, which is obviously not the hotel’s fault, but I just think it would have been better being more central.

I forgot to write review because i'm still waiting for them to reply to me to my email i sent one year ago... ||On the positive side||Rooms are nice|Dining room is nice|Food was correct||On the negative side||The swimming pool are in such a bad shape and really are not welcoming. We didn’t even tried to get in the water||The exteriors are not well maintained at all||The worst thing is the stress they caused us. We took a huge time to warn them regarding the fact that we needed to check out very early in the morning in order to take our international plane… this was actually the only reason we decided to sleep in this hotel. We asked them to help us with the luggages because there were so many stairs and they told us that there won’t be any problem and that we can trust them.. At the time we needed to leave no one was there. No one. I climbed the stairs in order to reach some help. No one. I knocked on the doors even shouted desperately, no one. The driver wasn’t even able to enter because your security was sleeping and no one opened the gates for him. I had to climb all the stairs with my luggages, and I could have injured myself. I had to shout and knock at every doors in order to wake up the security… the guys that are supposed to do the security are sleeping, no one is helping and we were stressed to miss our plane. An old person never would have been able to climb the steep and long stairs with their luggage’s and would have miss their plane…||They never even dare to apologize and to answer to my email

We stayed at the Olive Exclusive for 2 nights before venturing on the rest of our journey throughout Namibia. We had a truly wonderful and comfortable stay. The hotel is really centrally located to both Eros and Hosea Kutako airport, which makes further travel really easy. The staff is so incredible friendly and helpful. They even managed to store our hard sided suitcases securely while we were on other parts of our trip - a must if you are traveling to other locations in the country, and will need to bring only a soft sided bag. Thank you for such a wonderful stay!

We stayed a couple of times at this property and enjoyed it a lot. The design is beautiful, with great art pieces throughout the common areas and the guest rooms. The food is excellent (so you don’t have to leave the place), and the staff friendly. The only issue we had is the first night with room number 4 as it is located at the edge of the property, whose neighbor has a noisy dog barking at night. Ask for another room! The second time we were upgraded to one of the rooms that has a private plunge pool and this was totally worth it. We would definitely stay again at the Olive

We stayed 1 night at this exceptional stylish hotel, we were really overwhelmed by the design and interior of the room. However given it is supposingly a 5star hotel and the rates are really upscale the service is clearly lacking behind a lot. People were friendly but if you ask such rates per night you have to deliver outstanding service - this was clearly not the case.