The Orient Jakarta, a Royal Hideaway Hotel

The room was comfortable, though I must admit—it was a bit of a letdown that the TV wasn’t positioned in front of the bed. I understand the layout choice, but let’s be honest… some things are best enjoyed under the covers. That said, the coffee? A dream. Capsule coffee was provided, making late-night unwinding feel a little more luxurious. Breakfast was a standout—chef’s kiss. The egg royale was divine, the pastries were genuinely excellent, and every bite felt perfectly suited to my taste.

We chose the hotel because of the interior design. We were not wrong. It's full of characters, thoughtful, tasteful, and well executed. The otherworldly concert gives away a serene experience in the middle of business environment of the city. Room amenities are of high standards from the teabags and coffee, toiletries, slippers, to drinking water. Breakfast was delicious with a touch of authenticity in its offering of Indonesian herbal drinks "jamu" and local menu on top of the wide variety of food for you to help yourself. I could see the hotel's effort to minimise the use of plastic, which we really appreciated and hoped to go further.

The room and the pool is magnificent! But I find that the room doesn't really suitable for family. The room doesn't have much table to put things, like they only have tiny side table for us to put things, which I find not practical for two people staying or even family. I suggest to add more tables 🥹 Alacarte breakfast is delicious! I love the smoked salmon with avocado toast!

Great hotel with the most amazing beautiful interiors. Worth every penny in cleanliness and service staff quality. Overall vibes of the place is amazing, you're either a vampire or a pirate with the dark wood interiors and very nuanced styling. Will definitely return.

It's a very impressive interior design. You're diving into another world, really into a hideaway. Everything is thoughtfully put together. Materials, forms, light, composition. There is plenty to see and to discover, a true masterpiece in interior design. It made me wish to stay longer and recommend to friends and family if there wouldn't be the lack of soundproof rooms. I had terrible night's because of the traffic noises that continued until 3am in the morning. Especially scooter with big low frequency exhausts keep you awake. Thus was on the east side of the building. You also hear the neighbours' TV or phone calls. Then there is cleanliness especially in the bathroom and toilet as there were a couple long hairs. Some parts of the room and the hotel lack maintenance. My airconditioning rattled and I switched it off during the night. The towel bar was loose, the leather on the paper towels box gets loose. There was a big leakage in the library that got unnoticed by staff as was the sound system that switched on and off, making me leaving the library. There is also a leak in the elevator. Check-in took quite a while as it seemed that the rooms hadn't been chosen by arrival. The swimming pool is impressive, yet very darkly lit with to few deck chairs to chill on. Breakfast is really above value for money, a lot of variety presented in small amounts as not to waste food. Staff is doing its upmost best, but as a customer you don't understand why there is so much staff doing nothing (ultimately the customer pays for that). I would love to love this place as the interior design is really overwhelmingly impressive, but the noisy rooms really kill the stay as there is no proper sleep.

Please improve the service for the hostess in charge on August 22nd, because I had added breakfast upon check in and when I was having breakfast with my sister, she came over and said that my room only included 1 pax breakfast, even though before entering the restaurant area I had asked one of the waiters there that my room included 2 pax breakfast, and this situation really made me uncomfortable, It is permissible to ask this question when the guest has finished taking their food, not when they are queuing to take their food, that is impolite. Then I went to the hostess and asked about the thing that made me uncomfortable and it was true that my room included 2 breakfasts by showing the data from the system that she printed, please be more detailed when put the comments and notes so that guests are not upset by the service, Thank you

Beautiful hotel with excellent rooms, nice swimming pool, gym can be improved. Room service is quick, do visit the library lounge on the 5th floor and the rooftop sky bar. They are best in the kind. Check in takes time even when you request them for early check in, you can expect to get in by 2:30pm. Receprion area is small but the overall architecture of the hotel is very good.

The Orient Jakarta, a Royal Hideaway Hotel, is a luxury 5-star property in the heart of Central Jakarta. Designed by renowned architect Bill Bensley, it artfully blends traditional Indonesian aesthetics with modern elegance, resulting in a space that’s both visually striking and genuinely inviting. The rooms are comfortable and well-appointed, with a warm, homey feel and thoughtful touches like traditional batik fabrics that reflect the hotel’s distinctive character. Service was consistently warm and attentive, enhancing the overall experience. I’d rate it a solid 4 out of 5 — a uniquely designed property with excellent hospitality in a prime location.