Emma P.
Google
My experience with the Original Roslin Inn has been extremely disappointing. The day before the children’s Christmas party, I was told that my kids and I were no longer allowed to attend because of a review my partner wrote two years ago — something I had absolutely no involvement in. (He was only expressing his experience and how he felt towards the place as this is what reviews are for.)
I then tried several times to speak with Richard to understand why this decision was made. I called, visited in person, and messaged, but received no reply at all. In my experience, this came across as completely unfair and very unprofessional, especially considering young children were affected.
My daughters were left upset and confused, and the lack of communication made the situation even worse. Based on how this was handled, I cannot recommend this establishment.
So if a family member leaves a bad review they don't let the remaining family who didn't have anything to do with the reviews attend the restaurant or events I think this is absolutely disgraceful. Considering if it wasn't for me knowing people involved in the event they were going to proceed to let me and my daughters turn up to the door and turn myself and daughters away! (More distress for my daughter's)
As for making out this is a welcoming family business I think it's disgusting that they can treat myself and daughters this way!
very unprofessional to avoid contacting me in regards to disgusting this matter to try and resolve this. Witch has left me no option but to leave this review.