Carmen Z.
Yelp
Considering the reviews of amazing service this place has, my experience with service was not great at all. My boyfriend and I went for an early dinner, we arrived at 4:45 for our reservation. We didn't realize our reservation was for 5:45 instead and were okay to come back at a later time, however, the host was very kind and were able to fit us in. Once we sat down, our waitress Kaylee was with another table (table of 6) and came over after a bit of time. She did apologize for the wait which was fine. I've been a server before so I get it, sometimes when you're attending to a larger group, it will take up more time.
We ordered our appetizers and entrees. (Oysters, Burger, Portuguese Paella) The food was amazing, I had the paella and it was absolutely delicious. The oysters were also incredible. What was not incredible is trying to get the waitress's attention to get some more cocktail sauce. We waited for a bit of time before seeing our waitress again serving the other table. My boyfriend tried flagging her down but maybe she didn't hear him. At this point, I'm giving her the benefit of the doubt. She went back to the kitchen and came back with some more food for the other table. That is when my boyfriend did end up getting her attention and asked her to come over when she had a second. She seemed annoyed and busy-looking, then went back to going back and forth from the kitchen/bar to the other table. We thought she already forgot so we tried flagging her down multiple times again but she just ignored us.
It was ridiculous the amount of times we saw her going back and forth and didn't think to come over just for a second. It doesn't take long to place food down, come over to see what we needed, then go back to doing whatever. She seemed to favor bigger tables rather than small tables. She had another bigger table after us that she attended to very quickly after they sat down. Sorry we were just a table of 2. I guess when coming in as a smaller table, she won't care and would rather make them wait. She also gave me a Pepsi instead of a Sierra Mist which was fine until she never came back to ask for another drink and it was $4. Her service was just awful. Avoid her if you are coming in as a table of 2.