Palazzo Cleveland

My partner and I were in Cleveland for two days and decided to dine at Palazzo, and we are so glad we did. The food and service were both excellent from start to finish. We started with the tartufo sacchetti, which was absolutely amazing. For my entrée, I had the capesante annerite. The scallops were dusted in spices, cooked to perfection, tender and flavorful. My partner had the tortellini di vitello ripieni, which was rich but incredibly delicious. The service was attentive without being intrusive, making the whole experience even better. I highly recommend The Palazzo!

We made our reservation at Palazzo Restaurant a month in advance, so we were surprised to be seated in the covered patio area for winter, especially in a chilly corner. Given how far ahead we booked, we expected better seating. Service was disappointing from the start. A nearby table of six received exceptional attention — without even involving our server — while we were largely ignored. We didn’t receive bread like the other tables and had to flag our server down just to get basic service. He only checked on us twice on his own the entire evening. At one point, my drink sat empty three separate times while our server walked past without acknowledging it. I eventually had to call out to him to get a refill, which was frustrating and embarrassing. As for the food, the risotto was extremely underwhelming — it tasted like plain rice in tap water with no depth of flavor. The lobster tails were okay, but nothing memorable. My wife’s short ribs with ravioli were decent and probably the highlight of the meal. Overall, the experience didn’t match the expectations set by reserving a month in advance, and the lack of attentive service really overshadowed the evening. Unfortunately, we left disappointed.

Food and service were more than excellent. Starting with a warm bread service with flavored oil was a great way to start the evening. First course of 2 different soups could have been a meal in itself. Wedding soup, and a creamy shrimp bisque. Portions could have been smaller without complaint. For our entrees I had the pasta bolognaise which was cooked and flavored perfectly. My guest had an almost unheard of in this area grouper cheeks. Allowed to try just a bit, perfect does not do that dish justice. Great food, great service, great price. Palazzo is a neighborhood gem.

First time Visit was wonderfull, service was great, Food was authentic Italian spot on, without having to get on a plane and fly to Italy.. Chef Rafael and his crew do a great job here.. Definitely check it out. 🤌👌🇦🇱🇮🇹🇺🇲🍕

Made reservations here for a friends birthday and we were super impressed. The food was excellent, our server was great, and the chef came out to say hi and chat with us for a bit, and he couldn't have been a nicer guy. Great wine list too. We'll be back.

Me and my wife came here on an early Valentine’s Day dinner. The food was delicious. The service was awesome. Head chef came out to check to see if we like the food or not (We loved it) just overall a great spot. Definitely will be coming back with my wife !! Thank you, Rafael and crew !!

Celebrated birthday dinner for my wife. Charming restaurant, very personable service and exquisite Italian cuisine! We were treated to Osso bucho and fresh Skate, so delicious

I was taken here for a date for my birthday on 12/02/25, and it did not disappoint. Our waiter, Giuseppe I believe, did a fantastic job making sure we had everything we needed and even made some good conversation. My papardelle bolognese was absolutely delicious and I couldn't get enough. We shared a yummy plate of Cannolis for dessert and were served a couple glasses of complimentary limoncello as we wrapped up. I highly recommend this fine Italian location!

Very welcoming environment. Food was excellent and great portions. Will definitely come back soon.

I wish I could give The Palazzo 10 stars. I have been a customer there on four occasions. Each time my expectations were blown away. Last night I had the wild boar shanks and it easily replaced a meal I had in Italy, as the best meal of my life. Every item is served with perfection. The atmosphere is beautiful, but comfortable. The service is flawless. You can comfortably spend as much time as you want, as there is never a rush to turn a table. I highly recommend both the food and the experience of The Palazzo Restaurant.

Our party of four had a wonderful experience at The Palazzo. It's my 3rd time here and it's always been great. The staff was very friendly and did a wonderful job serving us. APP selection was difficult but a must-try is the Sacchetti. The eggplant was also delicious. For meals we tried the specials although several menu items were very appealing. The four cheese ravioli with lobster and shrimp was fabulous. The ravioli may be some of the best I've had. The short rib was also very good but it's not the best I've had here. I think the ossobucco was better. This place is a hidden gem and I highly recommend it.

We had a lovely patio date night at Palazzo a couple of weeks ago. We sat on the relaxing patio and enjoyed the ambiance. It wasn't super quiet but the sound of people enjoying themselves was blissfully all that we had to listen with no need for loud music. The service was wonderful. They sat us promptly at our reservation time and our server clearly had lots of knowledge of the menu and food. We shared everything including a basket of bread I forgot to photograph. The burrata salad was on special and definitely a great try. We also loved our bolognese and chocolate mousse dessert. Looking forward to going back soon.

The food was excellent, as was the service! They let us bring our own wines and we each brought an excellent bottle (they charge a corking fee). Server was very attentive and ambiance was wonderful!

Fantasico. service and food crazy to go anywhere else. Try the veal. crazy good Secretti. best in town. dip the bread.

My wife and I had our anniversary dinner at the Palazzo tonight. The food was excellent (Salmon special for my wife, and the pork chop for me), and our server, Michelle, was very personable, attentive and accommodating. The owner/chef Rafael, stopped by our table to ask how or meal was and we gave him high marks on his cooking and his restaurant! We''re putting Palazzo in our return visit rotation! On our way out we looked at the partially enclosed patio area in front. It's very well appointed, with heaters for the cooler weather. We'll give that a try on our next visit!

Brought my parents here yesterday when they were in town as they love Italian food and it, again, did not disappoint. Everyone was as impressed by the sachetti as I was the first time I had it so we ordered two appetizers because it was too delicious not to. The mussels were delicious and cooked to perfection and they give you so many I'm not kidding it's probably 4x what I have received when I ordered mussels at any other restaurant. The seafood pescatori had so much seafood I was in awe - I can't believe how generous the portions are. My husband said his porkchop was the best he's ever had and didn't even want to share - I muscled it out of him haha. The server was amazing and thoughtful, suggesting to us what made sense for sharing and as always the restaurant was decorated cleanly and beautifully. Becoming my favorite Italian restaurant in Cleveland quickly!

Best italian food in Cleveland, everything was perfecto, food,family atmosphere, music , service, I enjoyed very much coming here,5 star and plus , I be back again

Food was very good Ambiance - nice, quiet (not child friendly) Service was ok - but not amazing

our larger table enjoyed every course... I especially liked the arugula salad and veal tortellini. The Shrimp cocktail was impressive. Every dish was a winner. Nice old school, well done italian, but not stuffy. Classy place with very good service. I paid twice as much recently for a similar meal, however I enjoyed my experience at Palazzo twice as much. Low noise level. Perfect lighting. Bathrooms are downstairs however if that's an issue.

Stopped in for birthday celebration dinner for our boy's 28th. The Calamari and Tartufo Sacchetti appetizers were delightful. Entrees were also well prepared, however, the waiter advised the fish special was cod and I was served salmon. When I asked, he insisted the fish i received was cod, and when I turned on my camera light and showed him he finally agreed it was salmon. The waiter insisted the chef changed the fish on him and didn't tell him, which I don't believe was the case, as there is a pretty good difference between cod and salmon. He also advised he couldn't take it off the bill, even though I barely touched it, as the owner wasn't onsite with the key to do so. We were provided with shots of Limoncello and a piece of Tiramisu to make up for the mistake. Only reason for 4 stars vs. 5 is the screwup on my meal.

Quality, delicious food with thoughtful & attentive service. Enjoyed the beet / goat cheese salad which they were kind enough to add a few greens to, pasta "pillows" stuffed with cheese served in cream w/balsamic sauce - Fantastic! So kind to gift me with a bit of dessert since my first time there (in from out of town) - which they even boxed for me as too full after all the other awesome delights.

Came here for date night cause we were craving Italian, and we had a great time! The burrata was exactly as it should be - fresh and creamy. I got the pesto gnocchi with pecans which was so delicious. The portion sizes were hearty. We really liked the chocolate martini drink. Service was great too. Telling all my friends to come here.

3 of us had dinner on a Friday evening. Jose was our waiter and was fantastic. Ambience great. Food outstanding. A gem sitting on a little island on Detroit Ave

Nice place. Good service, clean, & the restroom was clean. No Sangria! :(. Yeah, I know it's Spanish. I got the Insalata Di Barbabietolesalad. Beets,pecans,goat cheese & EVO ( no greens). Delicious! My main course was Bucatini Bolgenese. It's great ! I was getting full so I was going to get a box. It was so good I stuffed myself. No doggy bag. I had a bloody mary which was good too. Everyone was quite happy with their food. Basket of bread was good. Ya get the point, IT WAS GOOD!!! Get a reservation & friggin' go. Do it ! Oh,if you do not like Italian food do not go! They have a website. We had to park on the side street. Not much of a parking lot. RTA is right across the street. It really seemed like people parked there to eat.

From the food to the service, everything was fabulous. Unpretentious and in the heart of Cleveland, this restaurant brings you the best of both worlds with high quality food and a hometown feel. We ordered the specials and not disappointed. Price was right and throughly enjoyed ourselves. We will be back

I cannot say enough good things about this hidden gem of a place! We have been there twice now and both times the chef came out to see and thank us,, giving us a complimentary aperitif after delicious meals. The servers are top notch professionals. We felt like VIPs! This time I had the truffle raviol after the server described it as "pillows of heaven" and they absolutely were. Truly a special dining experience. This is the best ravioli I've had in my life! My husband got a pork chop dish that was equally excellent. The ambiance is absolutely gorgeous - at once elegant yet comfortable. We will definitely be back again!

Wow Palazzo! I didn't think I could find Italian that I loved as much as Bruno's, but this place was fantastic! Food was absolutely delicious. In addition to the food in the photos we tried the chicken marsala which comes with perfectly roasted potatoes and delicious green beans. This first visit was just great, will be back for sure.

Don't judge a book by its cover, or is it the outside of a building by its amazing menu! Hands down one of the best meals we have had recently. Scratch made and authentic Italian and seafood dishes. Salad and desserts made to order, great wine selection and the appetizers were heart enough to be a main course. The pizza, the pizza was so fresh and real deal brick oven. The only downside was the decor, just to much of a mishmash of style, but it did not detract from the food. Bravo to the chef.

Probably my favorite Italian restaurant in cleveland. Wonderful atmosphere and a very welcoming space. The white table clothes and dark wood inside make for a cozy and intimate vibe. They also have a patio which is more open. Everyone is friendly and helpful. The food was incredible. The truffle sachetti and favorito pizza are so delicious both with the truffle flavor that comes through without overpowering the dish. I also tried the pesto gnocchi which was super flavorful as well.

Palazzo could've been better. The service was good. Our waiter was very friendly, helpful with the menu, and the kitchen was fast. No complaints there. However, the food lacked that punch of flavor to make it unique and something I would get a taste for. I remained disappointed from the Italian wedding soup, a favorite staple of mine, to the Bucatini Bolognese entree. The portion size on both was good, but the bolognese sauce was lacking. It sounded great on the menu (Handmade Bucatini, Ground Veal, Duck, Wild Boar, Red Wine, House Marinara) but didn't live up to the hype. Also, the decor is a bit...homey. It says remodeled basement to me. Between the food and the decor, the menu is overpriced. I wouldn't refuse to return, but it isn't knocking my favorite Italian restaurants down in ranking.

Amazing! A hidden gem with delicious food with fantastic service. Comparable to any place in Little Italy!

Wow loved this place so much! Perfect for a nicer date night. The staff was extremely attentive and the food and cocktails were delicious. We tried the aperol spritzs and They did not disappoint. They weren't too sweet which I appreciated. We both started with salads, the rucola salad was delicious. Then had the lobster ravioli and seafood pescatori, both pasta dishes were phenomenal. The pescatori included so much seafood.

I cannot say enough about Palazzo!!! Whether it is dine in or ordered to go, we have never had a bad experience here. Wait staff is amazing and the owner is one of the nicest people I've met! Lobster cooked beautifully, steaks cooked to perfection, the pasta was so flavorful and the salads were perfect. It's a quiet little spot but once you find it, you will be back!! Definite must do for our family!

I never would have found this place as it is tucked away on a quiet corner of Detroit Avenue and West Blvd. Luckily we had friends that discovered this cozy restaurant and they invited us to meet them there. We started at the bar, it's the original bar from the previous owners. They have a great selection of cocktails and wines. I had the "smoked Manhattan ". The dining room is small but cozy with a great ambiance. For our first course we had the carpaccio. It was very fresh and flavorful. Our waiter recommended the veal dishes. My wife had the veal piccata special and I had the veal saltimbocca. I could really taste the sage and it literally jumped into my mouth! You can't go wrong with any of their dishes, just make reservations as this place fills up quickly.

This place is a hidden gem. The food is great, I definitely recommend the Tartufo Sacchetti.

My friend couldn't say enough great things about this place, so I was really looking forward to going! She ordered the scallops which is always her go to and I had a taste for chicken marsala. I was able to swap out my side for an off menu pasta dish which was so impressive! Our server was so polite & professional and I think the prices are super reasonable for the amazing food they serve. I highly recommend and I wish I had taken pics...next time!

The location is terrible, located in a hood with no parking spots. Food came out cold with no flavor. The service was terrible. The waiter was rushing to take our plates without finishing the food. Flet like they wanted us out quickly. When asked the waiter why are you rushing to take our plates away, he informed us that he was ordered by the owner to do so. We were in and out in 40 minutes. When you go have dinner in a restaurant you want to enjoy the food and experience and not rushed as if it was McDonalds. I do not recommend this place.

The food is nasty, the service is terrible, and the owner is disrespectful. We went there one day to eat dinner and the waiter was rushing us, by taking our plates away without us being done. We asked the writer what is the rush, he stated that the owner is asking me to remove the plates. When we spoke to the owner, he stated that he wanted us to leave because other people were going to come for a party. We have not even been there an hour and we felt like we were being rushed out. The food was cold and plain, no taste at all. The ambiance is small and dark. The prices are crazy expensive. The restauran is located is a bad neighborhood with very little parking spots. I do not recommend this restaurant. Stay away from it.

I kept passing by this dashing little spot on the corner of Detroit... until the fateful day we came to grab some Italian for a birthday. FINALLY! I was intrigued because I had glanced at the menu in advance and saw that they had sacchetti which is my absolute favorite dish at other Italian spots, and I had to see if it compared! Well boy did it! I actually had the app and shared with the table, then got it with grilled chicken on top as my own meal! I don't play around when it comes to a decadent cheese sauce I adore! I ordered the charcuterie to start and the cheese/meats were divine. We also had some Ripasso (you can't go wrong with anything Valpolicella region) and it paired perfectly with all the foods we tasted! I will be back, Palazzo! Convenient location (not too much parking space so consolidate your vehicles) but unexpected Italian deliciousness for sure. Our server was also a wonderful gentleman who gave us some limoncello to end the meal, and the chef stopped by to ask how our food tasted. You can't argue with that 5 star service!

My husband and I love love love this place . We come here for every special occasion. The food is always amazing and the staff is always so friendly and welcoming. We recommend this restaurant to pretty much any one who will listen.... So far everyone who has gone on our recommendation has LOVED it. The atmosphere is also very nice and everything is spotless. I can't say enough great things about this restaurant .

Our second time eating here. Not as good as we remembered. My wife and I started with a charcuterie board and then shared the saltimbocca and Caesar salad. The servings are large. The charcuterie was not good. Nothing special about the selection and assortment, plus it was cold, as if pulled direct from the refrigerator. The saltimbocca was just okay. Our friends had clams and a pasta which they thought was just okay, not great. We thought it best to pass on getting a dessert.

My husband and I enjoyed a wonderful meal here on a recent Saturday night out. Make sure you call to make a reservation ahead of time! We luckily arrived early right at 5pm and they said the reservations were full for the night but we could sit at the bar. We have heard to many great things about this place so we were excited to check it out. The chef came from Luca and we love that place too. The ambiance is wonderful and it was decorated beautifully for the holidays. Everything we ordered was delicious! For appetizers we ordered the Stuffed artichokes and Pera sacchetti (pasta pillows). The pasta pillows were AMAZING!! Could have enjoyed that as my entree. If you are looking for a romantic night out or somewhere to go with close friends and family you should call now and make a reservation! It is a little on the pricey side but you get what you pay for. :)

Amazing food and service. Hats off to Jose -best service ever!!! Husband loved his 65th birthday dinner today!!!

My wife and I ate here August 2024 based on excellent Yelp Reviews and wanting to have good Italian food. We wer not disappointed! Our meals were excellent. For an appetizer my wife had tartufo Sacchetti, which is essentially a kind of stuffed pasta pillow with a creamy mushroom sauce enhanced with balsamic glaze. This dish was fantastic. I had a house salad which was good. For her main course my wife had appetizer sized portion of mussels in a light sauce with sausage. The portion size was huge. The mussels were very good but the sauce was bland. I had the Bucatini Bolognese. This is a heavy meat sauce with an amazing complex rich flavor. The pasta was a delicious spaghetti. I have tried bolognaise sauces at several restaurants and this was one of the best I have ever had. The service was excellent. We were helped in our selection of food and they gave us great advice! We asked to sit on the patio. This is a covered walled off area right on Detroit Avenue. There was a lot of street traffic. This did not bother us but it wasn't very quiet. All in all, a great dining experience!

Soon to be neighbors of this restaurant, we've been anxious to get out there and give 'em a try. The old space has been updated and has a lovely, lively feel to it. The main level has an adjoining bar space that was amply filled on the weekend night we were there. Downstairs their appears to be a "party room" capable of holding a private event for 30 or so people. The servers were all very knowledgeable and entertaining, making for a fun evening, and the restaurant is a "family affair" with other folks from the chef's family serving on the staff in various capacities. Enough about that...on to the meal! Just after sitting down, a basket of warm, crusty bread arrived along with a dipping sauce made up of olive oil and balsamic vinegar; it was one of the best olive oils I think I've ever tasted! Our table decided to forego appetizers and went with a soup and salad course instead. My wife and I shared a Caesar salad. It had a bright, tangy dressing which was not creamy but delicious; I think they used a traditional dressing recipe that included anchovies because I could taste the distinct brininess. The added (grated) cheese gave it even more of a kick, but the dish was a bit overpowering as it was slightly over-dressed. Our dinner mate ordered the creamed soup with truffle oil and shrimp and she loved it. For our mains, my wife and I each ordered a dish and split them...ravioli all'aragosta (lobster and shrimp stuffed) for her and their breaded, pan fried pork chop for me. The lobster and shrimp ravioli was rich, hearty and filling with its blush sauce served with additional whole shrimp on top. My wife felt that the "extra" shrimp were a bit overcooked. The pan-fried pork chop special was pounded thin but still as big as the entire plate...tender and juicy topped with sliced grape tomatoes, greens and a balsamic drizzle. My dish also came with a side of snow peas and potato wedges, both pretty tasty. I thought the pork chop itself was excellent, but was unclear about the toppings chosen for this dish, it felt like it was missing something to give the dish a kick. Full from the meal, we had left just enough room to share a dessert...the table chose chocolate mousse. It was served in a parfait style glass topped with whipped cream and a fresh strawberry. It was a rich, full-flavored chocolate, but not so overpowering that you could only eat a few bites. It disappeared pretty quickly. ;-) All in all a pretty satisfying experience, and looking forward to another outing there some time in the future.

I went to Palazzo with 10 friends for a birthday celebration and it was a great experience. The food was fresh, hot, and had that homemade feel from the chef. The service was fantastic, it truly made our night. Will be back again!

Service left something to be desired. Food was good but unaccommodating to any deviations to the menu. Ambiance was great, nice quiet place.

Appetizer: calamari - tender. The accompanying tomato sauce delicious. Main: Veal Saltimbocca with vegetables. The veal was tender, the pea pods and potatoes were cooked perfectly with a slight crispness to them. I would recommend this restaurant.

So good! What a great find. We started with the calamari appetizer; be sure you don't eat too much bread because you will want it for the delicious tomato broth. Our table had the Halibut special, the Osso Buco, Cavatelli with blush sauce, and one person had the gnocchi swapped out with cavatelli in arrabiatta sauce. Everyone raves about their meals. Truly very good homemade noodles and carefully created sauces and plates. Two of us split a house salad to end the meal. That salad was one of the best I've had in a very long time. Perfectly balanced vinaigrette. As an added bonus, I was brought cannolis with a birthday candle. Fortunately, there were four on the plate; enough for each of us to have one. Perfectly crunchy and freshly filled with a beautiful ricotta and mascarpone filling. Can't wait to come back next time I'm in town.

recently visited,and was amazed by the chef and staff,food was spectacular and the atmosphere was so calm and relaxed ,not only dose chef Rafael make you feel like family but takes the time to make sure everyone was happy and satisfied,highly recommend to any one with class and taste,will be back again very soon!!

The Palazzo exceeded expectations in food, ambiance, and service! The sacchetti were like little kisses and the dough for the ravioli was delicate. Desserts were divine!

We started with a cocktail at the bar and then moved out on the patio for dinner. The inside is formal and the patio more casual. Everything was clean. The restrooms were down a flight of stairs which could be difficult for some. The woman working behind the bar was laid back and conversationally engaged. The wait staff on the patio worked together as a team and were attentive and helpful with selections. Ambiance could range from upscale casual to formal dining. We made our food selections one at a time and we planned to order much more than we could have eaten. They were all delicious but I have to recommend the pera sacchetti dish. It was the bomb! The flavors danced in your mouth. Incredible. So we will definitely be going back to try more!

Cavatelli is good. Drinks were just okay wouldn't really recommend. Service is alright as well

We had a really nice Valentine's Day dinner at the palazzo restaurant. All the waitstaff and hostess really outdid themselves with the service provided and everyone was super friendly. We never had an empty glass of water and definitely never had to flag down the waitress. She was very patient and we didn't feel rushed at all. We ordered a bottle of the Italian mixed red wine. Was so good!!! It was called the AP Rosso. We both agreed the pesto potato gnocchi was the best we've had. The sauce was really good and the pasta tasted homemade and fresh. Highly recommend for a special occasion.

Wonderful place, the food is stellar and the wait staff excellent, great care is taken

All of the food we had here was excellent and we can't wait to return! The pizza oven that they use here is over 70 years old and all of our food was so fresh! They even make the wedding soup to order which I have never heard of. So good! Both of my stepsons loved the wedding soup. The four of us (2 adults and 2 kids) shared the Favorito (Truffle Cream, Sun Dried Tomato, Artichoke, Spinach, Buffalo Mozzarella), the Sicilian (Salami, House Marinara, Mozzarella) and the Margherita Pizzas (Sliced Tomato, Buffalo Mozzarella, House Marinara, Fresh Basil). All three were fantastic. The boys both are all of their crust too! We can't wait to go back and try their pastas and other menu items. I definitely need dessert next time too! There is definitely a reason why this place has such high ratings. Fantastic staff and food!

This was not dinner out, this was more of an experience. From the time we walked in the door and were greeted with warmth til we left, the entire night was perfect. Was it because of the great food, was it because of the ambience, was it because of our wonderful waiter Giuseppe? The answer is all of the above. There were nine of us dining and nine women can be high maintenance, but Giuseppe dealt with us with humor,grace and expertise. He had great suggestions and was able to make all of us happy. The cod special was some of the best cod I've had, flaky, moist and tasty served with artichokes and just the right amount of seasonings and sauce. Many entrees ordered and all devoured--scallops, pork chop, flatbread. The pera sacchetti appetizer was perfection. Don't miss out trying this. It was a Christmas miracle that nine women left completely satisfied and with no complaints, thank you to all the wonderful people at Palazzo. Our wonderful Executive chef who checked on us, the hostess, Giuseppe. You all made our night special. As Arnold once said, I'll be back.