The Palm at Playa

Hotel · Playa del Carmen

The Palm at Playa

Hotel · Playa del Carmen

1

Calle 8 Nte Manzana 29 Lote 5, Centro, 77710 Playa del Carmen, Q.R., Mexico

Photos

The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null
The Palm at Playa by null

Highlights

Rooftop pool, great location near 5th Ave, friendly staff  

Placeholder
Placeholder
Placeholder

Calle 8 Nte Manzana 29 Lote 5, Centro, 77710 Playa del Carmen, Q.R., Mexico Get directions

hotelthepalm.com
@palmatplaya

Information

Static Map

Calle 8 Nte Manzana 29 Lote 5, Centro, 77710 Playa del Carmen, Q.R., Mexico Get directions

+52 984 128 0191
hotelthepalm.com
@palmatplaya

Features

Last updated

Oct 27, 2025

Powered By

You might also like

Terms of Use • Privacy Policy • Cookie Policy
 © 2025 Postcard Technologies, Inc.
@myboutiquehotel

The Palm at Playa, a Design Boutique Hotel Playa del Carmen, Mexico

"The Palm at Playa features a rooftop terrace with a swimming pool, bar, spa and gym. It is located just 4 blocks from Playa del Carmen town centre and a 2-minute walk from the beach. This hotel offers free Wi-Fi and air-conditioned rooms with modern-style décor, flat-screen cable TV and garden or street views. The room rate includes free American breakfast. Aroma a Cilantro, a modern Mexican cuisine restaurant located on site, serves breakfast, lunch and dinner. Right next to the pool, overlooking the ocean, you can find the freshest seafood and steaks at the The Roof Grill. The front desk at The Palm at Playa is surrounded by a tropical garden designed resembling the Mayan Jungle. The Palm at Playa is just 200 metres from the famous Coco Bongo bar and a 15-minute drive from Xcaret Eco Theme Park. Cancun International Airport is 40 minutes’ drive away." - My Boutique Hotel (en)

https://www.myboutiquehotel.com/en/boutique-hotels-playa-del-carmen/the-palm-at-playa.html
View Postcard for The Palm at Playa

Naela Jimenez

Google
I expected hotel to be nicer. It’s not what the pictures show. Rooms need an upgrade, towels were old and there were no wash cloths, hairdryer or iron in room. The shower has no door for privacy. The toilet was clogged when we got there, it was fixed quick though. The parking garage is horrible, not enough space to move around to park. The only things I liked was the rooftop pool and bartenders..they were nice, housekeeping did a great job cleaning room, and location. The AC was very cold, which was good but only a flat sheet was available to cover yourself. I wouldn’t stay there again.

Emily D

Google
Really solid budget accommodation. Room was huge and bed was comfy. Rooftop pool was a nice hangout area. Proximity to 5th Ave couldn't be beat, but our room was still quiet at night.

Soula Papapetridis

Google
The photos are deceiving. There was no umbrellas at pool. Our air conditioning was leaking on the floor when we first came, but the staff addressed it immediately. But the shower was leaking all over the bathroom after and during shower and I had to use my towels to clean, so we wouldn’t fall… so much water! I never knew it until I had to take a shower. I resisted to take one after that. It was not the vacation I expected! Also music on streets kept us up all night! Worst! Being close to everything was no not worth it.

Mariusz Morawski

Google
Great hotel. Nice pool and bar. Some rooms have only a window for the corridor. Great location. Bartender Giovanni if I remember correctly at the pool bar was so helpful and nice.

Kayla Stiff

Google
This place is non-refundable for a reason because they know once you see it, you are definitely going to want to leave. The hotel is VERY dated and hanging on by a string. The lock on the door was BROKEN, the tv didn’t work even though someone was sent twice to allegedly repair it, and the shower had a mildew like odor, which i discovered was due to black mold on the ceiling. The hotel is obviously ran on a very tight budget and it shows. I will NOT be staying here again and I will tell my friends and family the same.

Matthew Macri

Google
It’s really a strong 3 star hotel. The staff is amazing and attentive. The rooms are spacious with a nice balcony — remember, I said a strong 3 star. The rooftop pool is clean and has great service. Honestly I was impressed, I normally stay at higher end hotels, but really the staff exceeded my expectations.

623jrr

Google
There's hot water to shower. The place is decent and close to everything. Nice pool too. Staff is friendly and attentive. Recommend this place and would stay here again. Pool beds are nice and rooms are clean. Towels are good too and AC works.

Uriel Wilms

Google
I purchased the room and upon arriving, even though check in was at 3 pm the room wasn't ready, they gave me another room and the conditions were horrible. The curtains were placed wrong. The sheets on the bed had stains on them and there were even small cockroaches in the bathroom area. When reaching out to the staff about making changes, they were rude, they lacked the one thing hotels do, "hospitality". And instead of changing the sheets they re-did the bed and there were even more stains.. I don't know what went wrong. The location is amazing. Maybe they should reconsider changing some staff and upgrading the infrastructure... The rooftop is beautiful and the way they treat you there makes it more bearable downstairs. Shout-out! to the staff at the roof top who made my stay more welcoming.