The Palm - Atlanta

Crystele was our server & she was incredible. The food was delicious, couple of tweaks needed but the service made up for it all. Made our valentine's day.

Our server Brittany went above and beyond for us. She was so kind a personal while providing great service. The food was excellent and the atmosphere was so romantic. Perfect for any date night.

Marcus was absolutely AhMayesIng from the start! This was our first visit and he ensured that we were well informed and satisfied! We could not have asked for a better first experience! We will definitely be back.

Crystele took care of us and in addition to the fantastic food that is always a staple at the farm. She was fantastic! It’s nice when you’re being taken care of by a professional who loves what she does and is fantastic at her graft. Ask for her when you come to this restaurant for the best experience.

Bartender was Asha and she was absolutely fantastic. Beautiful energy and attentive!! 5 stars!!

What a great way to celebrate Valentines Day!! ❤️❤️ The food was great, but the service by Brittany Collier was amazing!! We can’t wait to come back. Thank you so much

Ran a private event here for 16 people. Phenomenal service, food, location, and private dining space. Brittney and Raj were exceptional. We will be back.

Brittney did an amazing job (as always) with dinner. The food, service, and ambience are great. We love coming here and would recommend this restaurant to everyone. The Palm has a new chef that we love and he is making some great changes to the menu. We recommend dining here and make sure to try the lobster!

Yesterday my mother turned 80, and today my father turned 85. So we went to The Palm restaurant inside the Westin Buckhead, and I treated us to a lunch that was absolutely spectacular. I wasn't sure how busy it would be but I made a reservation and then we valet parked in the garage under the hotel. I ate at the Palm restaurant two weeks ago in Mexico City, so I knew this would go over well for them. We were greeted by Brittney at the host stand, and I explained the bday situation and also that later this month was their 56th anniversary. She took a minute to decorate the table, while we took some pics around the outside near the bar and front entrance. Brittney was our server, and just absolutely crushed it today. Kind, attentive, helpful and professional. She let us debate our path forward, giving us choices and other options that were available to us. My father ordered and old fashioned, my mother the Palm house margarita. I stuck with water since I overdid it yesterday for St Paddy's. We aren't usually big eaters, but we tried our best to make room for an appetizer course before entrees. I knew the crab cocktail was special from earlier this month, then we chose the shrimp crostini to complement the crab. Both dishes came out and looked beautifully plated. The shrimp was cooked perfectly. Slight translucence, two pieces of focaccia cut diagonally, butter/basil/chile sauce in the bottom of the bowl. I never see my mother eat rich dishes, and she was dragging the bread all over the bottom, and was amazed at the flavors. My father and I enjoyed the crab, lemon, and horseradish with cocktail sauce. Classic touch and so easy to eat. We kept one menu so that I purposefully could drag our lunch out. I know our family, and if I could wait on ordering entrees we could give a little more time to try and eat more of the meal. Father: 18 oz NY Strip, with brandy peppercorn sauce on the side. Mother: 12 oz center cut filet, with a chimichurri sauce on the side. Me: Lobster bisque poured table side, the wedge salad (asked for them to chop it up for me), and the pork belly appetizer. Sides: creamed spinach and hash browns. Let's just say that when the food came out, we were amazed at how great everything looked, but also how great it tasted. We don't eat large portions these days, but we did our best- still took home a TON of food. Again, Brittney came by (as did the mgr) to check in, and continue refilling my water because I probably could've used an IV from partying. Once we finished- they brought out a beautiful chocolate truffle with raspberry sauce and it was the perfect bite to end the meal since we overate. We ordered one cheesecake to go. Brittney took pics for us, usually I am the photographer but she was so kind and helpful. We couldn't have had a better meal today. The restaurant wasn't super busy, so it was nice for us to enjoy and take our time. She packed our leftovers, all in a couple Palms bags and to-go containers...which should essentially be two more meals for us. They validated our parking, we drove home and I'm 99% sure my parents are having a good food coma right now. I'm battling to stay awake until bedtime, but we all agreed that it was a really great meal, service by Brittney was OUTSTANDING, and to be able to treat my parents was really fulfilling, knowing what a little D-bag I was growing up. My personal thanks to the team here. Helped me look good for this meal, and since it's affiliated with Landry's I got to use a bday discount and a $25 credit. They took the cheesecake off the bill and looking back, I should've ordered the Key Lime Pie but that gives me a reason to bring them back. Support this business, the food was excellent, the service was impeccable, and we were so grateful for the time spent together today. Thanks Brittney! Hope I see you again the next time I come in to eat here.

I'd give this visit 3.5 if I could; overall visits 4.4 or higher. We had reservations Valentines Day 2026. Traffic was horrible throughout the city. We called to let them know we were running late.The good, we were 30+ minutes late for our reservation and they still sat us. It seemed to be a bit of a wait to get a table (which it really wasn't. I think they were training someone new) so we decided to sit at the bar. They had live music and the entertainer, whose name I didn't get, was very good. We said we'd come back and sit at the bar for drinks and listen o him in the future. I believe they said he's there most Saturdays. The bartenders were great I wish I could remember the young woman who waited on us. I remember her saying she was 45 minutes late to work because of the horrible traffic. My drink, their signature margarita, was delicious. The shrimp crostini was also very good. I think we shared a salad that was good also. Now for the bad; we ordered within 10 minutes of being seated as we were late and had tickets for Alvin Ailey at 7:30 (if you've never been, please do so! It's amazing! It was my husband's 1st time seeing it, well half of it as we were late getting there).Our food took 35+ minutes to come out abs was lukewarm; unacceptable after waiting so long and seeing people who came after us get their food. Also, we saw a couple who were seated at the time we would've been had we waited for a table leave shortly after our food came out! This is what I meant by the seating for our table wasn't delayed as I thought. My husband asked for the manager and Anya came out. She was attentive in listening to our concerns, did not make excuses, and provided great customer service! We will definitely be back and give them an opportunity to make it right. This was our 3rd or 4th time at The Palm and was unlike any of our other experiences so I know they can and will do better the next time. I appreciate a business willing to own up to their shortcomings and make it right for their customers. Anya represented great managerial skills and leadership. She can give a class to the manager at The Hive from yesterday. Check out that review next. The restrooms are on the hotel (Westin Buckhead) hallway leading up to the restaurant and were clean. There seating, couches and tables in the area adjacent to the restaurant to dine and listen to music or just socialize or people watch. Parking is valet only.

The service was amazing. Bill was attentive and funny. The meatball was fantastic as was the blue cheeseburger! Must go!

Dining at The Palm inside the Westin Hotel Buckhead is Top Tier experience. Decor is moody, old school glamour with beautiful bar area grown-sexy atmosphere. Bar crafted drinks and appetizers were on point and tasty to share. Good bartenders and shout out to Loved their chef inspired calamari with peppers with hit of spicy goodness! Their prime burger was tender and delicious. Several entrees on the menu I want to try next time I'm back in the ATL. To hit your sweet tooth that Keylime pie is to die for! It's creamy and tangy with a buttery crust, finished with torched meringue. Try this place if you're staying at hotel or want an upscale dining experience with delicious food and well crafted drinks and excellent service.

I frequently visit the Palm as it is good option for some last-minute late night food and drinks with a decent vibe at the bar most time I am there. Ordered the Sea Bass, Chicken Parmigiana, and Espresso Martinis. The Sea Bass was cooked perfectly (I asked for the glaze on the side since I'm not a fan of sweet fish) and the ricotta that came with it wasn't too bad, albeit just a tad too overcooked. The Chicken Parmigiana was tasty, but the Linguini Marinara it was served with was surprisingly bland and just tasted like tomato paste. Overall, decent food and vibes and the Espresso Martinis were on point and will keep bringing me back!

Amy greeted us warmly at the entrance and escorted us to a lovely table. Brittany provided attentive service and was a pleasant conversationalist throughout the evening. Food: The bacon appetizer, osso buco, chicken parmesan, and Brussels sprouts were all executed well. Drinks: The Silver Oak Cabernet and espresso martini did not disappoint. The gentlemen assisting Brittany was attentive, providing thoughtful follow-up wine pours during our bottle service. I am not sure why pay more attention to Open Table as I find overall reviews on Yelp to be fairly accurate.

Lobster bites app is the best thing ever and perfect every time! Half and half also delicious! April was our server and she was perfect so I recommend requesting her on your reservation.

Breanna is absolutely amazing! She took care of us and had amazing recommendations. She was conversational and made the night so much more enjoyable. You have to come to Palm for a great experience.

Service by Zoey was amazing! So nice, very educated on drinks and reconditions! I would for sure come back

Bill was amazing- first of all- First class service! Also- the meatball was delicious!!

Came here with a party of seven friends and always love the palm. Everything we ordered was fantastic but Wood stood out tonight with our server, Bill, as he made the night absolutely special. I'll be coming back soon. In a thing on having Bill work with us!

Although the Palm is a lovely restaurant with a pleasant atmosphere and excellent service. I was quite dissatisfied with my meal because it was much worse than I anticipated. My risotto was gummy. The steak was bland and the side lacked flavor. The pie was the best part of the meal.

Staff was welcoming and friendly from the time we turned the corner, I got compliments all night! The ambiance was beautiful and felt very upscale! It was birthday dinner and all the staff signed a card to me and put it on the table so sweet! The food was good and the portions were very filling too! I guess the only negative was I felt a bit rushed when deciding on food, we were trying to all catch up but had to rush to decide on something to eat even though it was our first time in but overall still great place would come back again

This review is for the bar only. The Palm is attractive in a very nice hotel for a conference. The first night I had dinner with a colleague at a nice restaurant down the street. I had a glass of wine after by myself at the Palm's classic dark wood bar. A live musician was playing in the lobby nearby. Very civilized. On night two we had a conference dinner in one of the ballrooms. A large group of us came to the lobby sofas nearby for Manhattans and other cocktails. One of the bartenders served our large group of nine with graciousness and humor. And he gave us separate checks! Expensive. That's to be expected at any Palm or nice conference hotel. Loved the mural in the restaurant.

I stayed at the Westin hotel and this was the restaurant in the hotel. The hotel was amazing. This restaurant was just okay. Very expensive. But the food was not worth the price tag. I ordered the octopus appetizer, the lobster bisque and a side of asparagus. For 16 bucks for asparagus, they were pretty bland. The octopus was tender but very dry. My husband makes better octopus. And the lobster bisque was all bisque and no lobster. Service was nice but could not get over the food. Only reason I would eat here again would be to get Marriott points.

I have been to a few of their other locations and always thought it was a fun vibe with the caricatures on the wall and friendly service. This location inside the Westin has the same caricatures on the wall but is missing the friendly service and...sorely. I was here with a very large party for two consecutive nights, Tuesday and Wednesday this week and spent some serious $$$$. The bartenders were plain grumpy and rude to some of the folks in the party and ruined what was supposed to be a fun night. We wrote off the first night as an aberration and went back which was our mistake. Won't do that again. Please take your $$ and business somewhere else. This place needs new bartenders!

Always consistent! Been going to The Palm for many years all Over the country. Veal Parm on the bone is a must!

Hosted by the beautiful Westin Buckhead, this place was one of the only options available last minute for Thanksgiving dinner and they did NOT disappoint! We did have to wait an extra 20mins to be seated but that's expected when families are eating and getting carried away by conversation. Our server April was absolutely outstanding! You could definitely tell she had been serving for a good 10+ years. Extremely attentive, knows how to read the table and offer exemplary service. Great sense of humor too, even though she was stuck working the holiday. I ordered the Sea Bass Oscar, and it was to DIE FOR. Very light meal overall but between the Bearnaise and the crab stuffing, it was the perfect amount of food to fill you up with the bread that comes out prior. My husband order the Gnocchi and it was quite spicy but the gnocchi itself was extremely tender and great warmed up as leftovers! The ambience is fine dining, expect to wear something nice. Button-ups and nice pants or a nice pair of jeans. No suit required but I'm sure they appreciate the extra dress-up. If we ever host Thanksgiving again and need a restaurant, we'll be sure to give this place another try!

Second time my wife and I visited and this was by far the best! Ordered the hand made lasagna and wow It was so delicious!!! The tomato basil soup I had on my first visit was outstanding but unfortunately wasn't available. I have to definitely mention the exceptional service at this place. The gentleman who brings the bread is one of the most kindest human beings you'll ever meet!! He's always super friendly with a genuine smile! Also the waiter from Philly is very energetic and friendly. The two times we visited he went above and beyond to make sure everything was okay. Dude was so on point from the initial till the end. Lastly, a very super sweet manager stopped by our table to make sure the overall experience was good. I must say, it was a very nice touch! We will definitely return!

Update on my review- Somebody named Sawyer A. Customer Service sent me a link to further comment on my review of the poor quality steaks and lack of responsiveness- isn't this grand the link it isn't available! The Palm!

Went back to The Palm to try them again. After my previous bad experience there, the GM Shaun got back to me. Tonight was very different, everything seemed freshly prepared and I got a salad, 2 sides, steak, and dessert. The steak (dry aged KC) was one of the specials for the day. The flavor was there and the steak was cooked to my preference. The sides were delicious and we took the leftovers home. The service by April was very good as it was before (I never had bad service there). So I appreciate the meal experience tonight. Also, it is the night before the SEC Championship in ATL so the place was packed. We got great service even when they were busy!

Was looking for a good meal after touching down in Atlanta from Boston. Great meal and great service. Our bartender Cole took amazing care of us.

So this Landry's restaurant is "ok". I find it really depends what you are looking for. If $200-300 for two is no big deal and par for the course then this is a fine place to eat. If you still believe a certain price point is "experience worthy" in terms of expectations, then you might be disappointed. The porter was just good. Nothing to write home about but very good. Now for 130 bucks I would prefer it to be excellent. The service was good - but not like the consistent Ruth's Chris experience and the ambiance was nice

Came here for dinner. Sat at the bar over 30 minutes without anyone acknowledging me. Sure, busy, but no excuse. This is a 180 from the two great lunches I had. But ignoring me for now 32 minutes goes beyond rude service. - No love on Valentines Day

Good location. Easy valet parking. Seat yourself at lunch. One waiter. Excellent service. Food was just ok - great seasoning and edible. Probably would have been delicious if it were not cold/room temperatureWill we be back? No.

Could have been 5 but we had one small inconvenience (this was taken care of and completely made up for). From the moment we arrived- everyone was very friendly and efficient. The food was incredible, bartenders were great as well (we sat in their section at a lively table) Tomahawk steak was excellent, all the sides and the lamb were superb! Drink menu is very interesting, the cocktails come out delicious and very u

Awesome and friendly service from the entire staff, especially Alejandro and Magda. My wife and I ordered the lobster dinner for two- incredible. We will be back soon.

It always pains be to write a disappointing review. We had been to the Fox to see a musical and made reservations here after as it was on the way back home. I had been here for lunch for a work event maybe 10 years ago and remember it being a very nice lunch. Something has definitely happened since I was here last. Simply said, I was at Michelin rated restaurant (based on menu prices) with a Longhorn feel and quality. The service was slow and our server was just rough and direct. Totally something I would have not thought twice about at a chain steakhouse but, it was just way off for a restaurant that has the reputation of being upscale for the last nearly 100 years. Given the more than ample time we had to order, we ordered appetizers, salads and our entrees and sides all at once. I was stunned when my daughter ordered the sautéed shrimp and the server said immediately "no, I wouldn't. Don't get that. It gets sent back a lot". Even that would be shocking at a chain steakhouse and it was really shocking to get that immediate response. So, she changed it. The blue cheese dressing on the wedge salad was very oily. The portion was huge but, included some undesirable parts of the lettuce at the stem. The Caesar salad was solid. The tomato and onion salad was good but, again a very oily consistency in the dressing. We had the meatball and crab cake as an appetizer and those were both solid picks. I had the sea bass and it was average and certainly not the freshest. My wife and daughter had the filet. Both were cooked solidly well done and my wife offered medium well and my daughter ordered medium. There was zero pink in either steak. My daughter thought about sending hers back but, given how long we had already been there and the anticipated time it would take to send back, she decided to just move forward with a very overcooked filet. The lobster Mac and cheese was insanely disappointing, particularly considering the price. It contained VERY little lobster and what was there was very small and hardly recognizable. The taste of the Mac and cheese was just off and the color was overly orange and almost red. It was very bland. The au gratin potatoes were by far the best side dish with zero complaints. The hashbrowns were also on point. My daughter also got the lobster tail. It was a generous size but, was not fresh and was overly tough. Given the slow service and lack of quality, we skipped on dessert. I will say the biggest highlight of the experience was the Palm margarita. That was a very tasty drink. All in all, I would never consider going back for a $540 meal for three people including tip. There are so many other excellent choices in Atlanta that are at that price point or less and far better service. It seems to be this restaurant is well past its prime and has settled on a very mediocre approach to an upscale price point.

Food was amazing!!! Service exceptional- Victoria was our server and I can't say enough great things about her. If you come here definitely ask for her!

The service is outstanding and the food is great! I've only had one issue, and that was with the calamari appetizer. It was too overly breaded and cooked too well done. But the steaks are mouthwatering! Highly recommend the ribeye! The lobster bisque is a must !! And if you like lemon drop martinis, this is the bar you need to visit!!

5 star food...5 star service...5 star ambiance. Can we just say 5 star across the board? I visited during what is probably the lowest attended meal of the week-midday Saturday. Let's just say it was perfect for me. Party of one, great attention, accommodations for my dinner at lunch requests with a smile and approachable, appropriate chit chat. Compared to my less than pleasurable, hurried meal last night at one of Atlanta's 'top tier steakhouses'...this experience today reclaimed my faith in the high end meal experience in the ATL. Thank you Palm staff and leadership for an absolutely top notch experience all around.

Pulled into the hotel / restaurant parking garage. Would you believe that they charge 59 dollars for valet parking? Next I see 3 Yelp stars rating for what should be five star restaurant. Nah. I could have three or four meals somewhere else for the same money. When is the palm franchise going to pull out of this hotel and make it on their own merits?

The service at this location is absolutely horrible. I had a 230 reservation. I did not get my food till after 430. I didn't get my check to almost 530. The only reason I stayed is because the people I was with stayed in this hotel, and needed to have lunch before they went to the airport. my pasta was cooked well but my spinach and shrimp. They went in it what cooked horrible the steak we ordered was over cooked. We could never find our server and we had to continuously pour our own bottled wine and bottled water that they had set up all the table next to us because the server was never around. I will never go back to this location. It was terrible, and the ambience was so dry and the staff was not pleasant at all.

When I go to The Palm, I expect a fantastic meal and experience for the price being paid. The steaks are of excellent quality and well prepared. The service is 8 out of 10, again, for the price being paid. Sides were mediocre. No baked potatoes are offered, which should be a staple of an excellent steakhouse. Mashed potatoes were just ok. Not super flavorful and creamy, as one would expect. Lacked butter and salt. They had to be sent back as they were served warm, not anywhere near hot. My wife and son ordered the truffle fries and they were oily and limp. Not crisped to perfection, as you would expect for a $19 side. $48 lobster bites appetizer was ok but again, nothing that really impressed. Arancini was just white rice balls battered and fried but the Marinara was fresh and great! Chocolate Mezzanotte was dense and flavorful but dusted with cocoa powder that made two out of three of us cough when we ate it. King took good care of us but the overall experience had us leaving feeling quite a bit ripped off.

Food 3.5/5.0 Service 4.0/5.0 Value 3.0/5.0 Decor 4.0/5.0 Overall 3.5/5.0 Okay steakhouse inside the Westin Buckhead. Service was efficient and I appreciated it. Food was just okay.

Steak was absolutely DELICIOUS. I've been here twice and service is always warm and friendly. Genuine good customer service and good food. I have no complaints and will be back!

Only sat at the bar each time I went. Had a great experience each time. Amy the bartender is very hospitable and accommodating. I like that it's a very relaxed and calm ambience. Definitely my go to place for lunch

This is probably one of the more overpriced restaurants that has just so-so food! My friend and I went there for the $10 burger which ended up being a lot more! Service was OK. French fries were oversalted and had to get them re-ordered! Not sure I would go back even for a $10 burger!

I flew into town for work and also met my son and his wife from Ft. Benning. I wanted to splurge on them with a wonderful meal and am a big fan of The Palm in LA, so I decided to go to The Palm Atlanta. We were greeted warmly as soon as we arrived and immediately shown to our table. We were there for a bit before our server arrived, but the manager stopped by to let us know he was on his way. It became very apparent that they were working with a skeleton crew and our server had about half the restaurant. That being said, he busted his butt the whole time to make sure that we had excellent service! Even offering wine samples and a taste of the Bruno sauce. Our server helped us pick some wines and all were a hit. We started with The Meatball and calamari. Both were great, but the meatball was one of the best I've ever had! Sitting in a baby cast iron pan, nestled in a warm bed of mozzarella and marinara, it was heavenly. For dinner we had the dry aged ribeye rare, the bone in filet rare, and the shrimp sauté. Our sides were lobster gnocchi, broccolini, and three cheese au gratin potatoes. The steaks were next level, perfectly cooked and delicious. The sides were great, but the lobster ravioli is the stuff dreams are made of!! We had a great experience, even in this weird post Covid time where everyone is short staffed.

The first time I went to the Palmer was insane but you can tell they do a lot of business. The people were super nice and I enjoyed the whole time. I was there. however I think they need to work on takeout orders because most of the time I'm not gonna stay. Food summer gets cold and that's kind of a turn off. But again, I would recommend them to anybody if you're going to sit down and eat and be an atmosphere that's very electrifying.

Let me start off saying that the customer service here is 5 star!!!! Now, I will never order the Sea Bass again... The tomahawk was delicious... The lobster gnocchi was okay! The cream spinach I could of passed on... The lobster bearnaise sauce is a must!!! For breakfast I tried "the classic" it was only one piece of bread cut in half. The hash browns tasted like dish water!!! I would only order from the sides and stay away from the hash browns please... I would come back for the Italian 75 and the steak!!!

Only taking the time to write this to spare someone a wasted visit to the Palm in Atlanta at the Westin Hotel. We've have gone there frequently and it has deteriorated. We ordered the 4 pound lobster dinner. The lobster bisque was lukewarm. The bread was delivered late and was mildly stale. The lobster was so badly served that if we had less time invested we would have returned it. They brought out the 4 pound lobster spread on a plate and then began to literally tear it apart with a pair of black gloves, pulling and trying to stretch pieces of lobster from the tail in the shell. They then dropped these pieces of lobster on a large plate and handed it to us. The lobster was cold and unflavored. We had asked to have the lobster given whole to us. The side dish of asparagus was overcooked and slightly burnt, and appeared to have been sitting on a shelf for a day or two. The service was slow and disorganized, and the ambience reminded me of being in an old 1950s restaurant withFrank Sinatra on the sound system. We had been going to the Palm over the last 10 to 12 years and there were times when it was perfectly done. In this instance the rating is zero to one on 10 point scale. The final complaint is that two of the waiters attempted to sell us a membership in the Palm Club which would allow us to eat with a discount at a variety of restaurants throughout the country. one star since the salad was good.

The ambiance was terrible , literally swarmed by gnats-fruit flies that were large - so large and aggressive l. I killed two where I sat in the booth . One I killed on the table and the second midair. My party was three, my husband and I were joined by our building contractor who invited us . The restaurant had two parties seated - each of 6 or more upon our arrival. Our server greeted us in passing otw to another table. Perhaps 20 minutes later he stopped at our table to greet us with an armful of dirty dishes. I was uncomfortable to tell him to put the dirty dishes away and then return, but I was okay because I was more disgusted. Note, we are still fighting gnats. Our contractor asked what did I swing at and I replied I think just lint (I didn't want to embarrass him) and he embarrassingly said, no it's the gnats . He apologized for the experience because he boasted at this being a favorite dining experience as he and my husband discussed the Wagu steak (menu item) cattle being raised in Japan or maybe this one was from Reidsville Ga or Texas. The waiter arrived now about 7 minutes later and took water orders (sparkling and distilled) that never - ever - even arrived . We were not provided water only the alcohol beverages we ordered . Oh yea, we gave our water glasses to the server because they were soiled and never received new glasses or water. Note, I'm not pleased giving this long review, but it's a must as we expected a fine dining experience. My two lobster tails were 99$ and each of the 2 Wagu steaks were totaled over $200. Oh yea another thing, they were out of bread but provided six small squares of hard bread that looked like parker rolls. And no the bread was not warm. The salads arrived - green, Caesar and shrimp cocktail - all good. But the gnats and then I look over my shoulder tracking a gnat I a observed grossly dusty baking drop of our booth. Now, you probably can't really believe this - you know fine dining at The Palms - a lot of dust, gnats, soiled water glasses, no water, hard rolls (out of usual rolls), server forgot water the entire time. Now, as we attempt to enjoy our food that did not have any flair of a presentation and talk business, Wagu steaks, the gnats attack and I kill one surprisingly and it's stuck to my palm. I can't believe I caught it. I just swung it away - I thought and opened my hand -and there it was - smashed with blood just in time for the server to stop by and he said let me get you an antibacterial wipe for your hands. I appreciated the gesture but I just could not enjoy the company or meal. I dreadfully asked for a manager. She arrived and I told her of the gnat attacks, killing and dust. She said the gnats come from outdoors - huhhh. I just didn't have the energy but showed her the mounted dishes where I sat and she offere a wet wipe to dust it off. I told her it would spread the dust and she said not with a damp cloth - yes this really is happening . Okay to offer our next round of drinks on her, but we didn't ask for anything but just a comfortable and pleasant dining experience. Our bill was over $600 and we expected it so but with the horrible and unsettling ambiance it should have been $60. Yes, we ordered dessert because it was also my husbands birthday but I asked to moved to a floor table to get away from the dust, because I began to cough but wanted my husband to have cake and ice cream. Now I'm coughing alot, I know it's from dust being in my throat . We are at a new table, I see someone seated at the booth we left that was not dusted (should I have warned the lady?), I didn't she likely would have thought it was absurd. I'm coughing and we are reminded again that we never received water we ordered . Oh well, I settled for tap water and we left. This review is in order because a manager or general manager should care about our terrible and exhausting service, ambiance and opinion. What has happened to The Palms. The staff clearly do not have expectations of the restaurant. The chocolate cake was delicious. I did not have any fond memories being the overall experience annoyed me to the max.

Love this place and the food. I had swordfish and key lime pie. Both were excellent. My guest didn't like the initial swordfish since so she sent it back and the chef and waitress were so accommodating and understanding they tough her new meal quickly. Great customer service m! Highly recommended for lunch.

I went here on a Sunday night. No wait and good service. I actually really liked my "steak" salad. The dinner menu has a salad wedge and no steak on it but they call it steak because of the way it's cut. It had blue cheese, candy walnuts , tomato, blue cheese crumbles and a vinaigrette. I must say that this was a REALLLY good salad and I'd get it again. My cousin also liked her 3lb lobster . It was as big as a persons forearm and really fresh .Also, since it was her Birthday we also got to try the cheese cake . That was really really good. Thick and creamy and great crust! I'd definitely return.

A pleasant ambiance, just sitting at the bar enjoying a yummy drink and fabulous food. The lobster gnocchi is my go to and I was pleasantly surprised by how light and refreshing their classic salad was. The bar staff was very attentive and helpful with assisting me to make menu choices. Another plus, the Palm is inside the Westin hotel Buckhead, walking distance to Lenox Square.

The food was good. Everyone enjoyed their meals. I had the crab cake meal which was so good. Huge pieces of crab in it. The garlic mash was also delicious. As for drinks, I had vodka cranberry. Let's just say the bartender is not shy with the alcohol. The waiter was very friendly. He made sure we were okay and was enjoying our food. The staff was overall very friendly. I did not stay at the Westin Hotel but you do not have to stay there in order to eat here. Make sure to get your parking ticket validated by the restaurant that way your parking is free.

Celebrated a birthday dinner here and it was amazing! Great food and service. We went early afternoon during the week so the service was great and attentive.

Food was good. Everything cook just how we wanted. There were no long waits. Wait staff very attentive. Steak was tender and juicy, side are sold separately but the serving is huge. We definitely had food to go. We spent a pretty penny but this is by far my best restaurant experience since Covid-19