The Palm Bar & Grille

TL;DR: 40 dollars for a terrible burger and fries I spent 40 dollars for a cheeseburger and fries. It was a 30 dollar burger plus tax, tip, and an unexplained fee. I get it's an airport but that's ridiculous. Burger bun was dry and had no flavor, fries were cold and soggy, and the burger itself was 'meh' at best. The only reason I'm not giving a one star is because the service and atmosphere was great. Still, I highly recommend you just go to shake shack, there are two in the terminal.

After 14 hours on planes my wife and I wanted a place to relax and eat a good meal. The food and service met our expectations. Then a lady walked in with a dog. As a service dog owner I was appalled at what I saw here. The dog was obviously not a service animal as it led off at the end of the leash and wandered around. Then they were seated the dog wandered around the table and even jumped up on the owners lap and even onto the table top. They should have been escorted out for the health code violations alone. I will not return.

Overpriced and poor quality. The staff was very nice, from the hostess to the waiter; a guy with long hair was very welcoming and kind from the start. On the other hand, the food is bad. I had a salad and a can of beer. My partner had a burger and orange juice. The bill before tip was $97. The salad had nothing special; it felt like a salad mix from Trader Joe’s. The steak was nothing different from what I can do at home (I barely cook). It’s one of those places that feel forgotten and expensive. I’d suggest going to another place, or even McDonald’s or some fast food restaurant.

⭐️⭐️⭐️⭐️⭐️ Five-Star Review for The Palm at JFK Airport – Shoutout to Freddy! I had an amazing experience at The Palm in JFK Airport, and I have to give a huge shoutout to our waiter, Freddy. From start to finish, he was absolutely top-tier! Super friendly, very informative, and he really helped me choose the perfect meal. I told him what I was in the mood for, and he came through with a delicious recommendation. My daughter was happy and satisfied too! My daughter ordered the salmon with garlic mashed potatoes and veggies, and she loved every bite. I went with the grilled chicken (well done) topped with bacon and avocado—so good! The flavors were on point, and everything was cooked perfectly‼️‼️ What I appreciated most was his honesty and helpful attitude. He even pointed us in the right direction for the bathrooms—just a small thing, but it shows he cares about making sure guests are taken care of. 10 out of 10—Freddy is the bomb! If you stop by The Palm at JFK, ask for Freddy. You won’t regret it!

Actually this was really surprisingly good. Had a Steak Salad which came really quickly and was excellent. Steak was prepared perfectly and salad had real crunch.. Server (Stacy) was lovely. Only docking a star for price $70 for a steak salad is steep even NYC.

Worst place to be. Not only to eat, but to be. - The waitress was shouting to her colleagues continously, I had to ask 2 and 3 times for my lunch as they seemed they forgot. She threw at my face the check after I tipped her 10%. Should’ve been 0% and the complaint book. This no service/always tip is getting out of hands. They get used to always receive a very high percentage tip without offering at least a good service. $55 for a small beer and a mediocre burguer. This only happens here. Disgusting.

The Palm Bar & Grill in the Delta Airlines Terminal 4 at JFK is a Great place to grab a bite and a drink before you "Jett Off" on your trip. We had the good fortune of meeting Jason who Greeted us with a Smile and attentive service. The Food was Excellent and the Service was Great! Thank you Jason!

On August 24 at 12:00, the person at the entrance delivered one of the worst customer service experiences I have ever had. With the place nearly empty, I was not allowed to choose my table, water was served to every table except mine, and I had to wait more than 15 minutes before anyone came. In the end, I was simply told they didn’t serve breakfast—delivered with a hostile attitude and zero professionalism. That person is the perfect example of someone who should never be dealing with customers.