The Palm Springs Hotel

OK, I seriously don’t understand where are all the negative reviews about this place are coming from. In my opinion, you get exactly what you pay for and this is worth easily. The hundred dollars a night that I spent to stay here. ||I love smaller boutique hotels as compared to the large 200+ suites at megaresorts in the area . This place only has 15 rooms on site, and I think that’s perfect and quiet and intimate and you’re not fighting for a chair at the pool and it’s relatively quiet and honestly well maintained. ||My room (102) was adorable and large and quite easy to navigate and elegantly appointed. ||Now, was it like staying at a luxury Marriott? Absolutely not. ||But I found the service welcoming, and I felt clean and safe the entire time I stayed here.||I will say, I was slightly put off by the nearly $300 charge on my card for incidentals and while I didn’t damage anything and I expect to fully get it back, it is slightly higher than most other places in the area and I have to wonder where they justify this unless there were some previous bad guests that warranted as such. ||The parking situation that people will keep complaining about is hardly a dealbreaker, if anything at all. Yes, it’s limited parking but I went at the beginning of October so it’s not like it was busy and nobody was fighting over spots. And it’s literally like a 200 foot walk between the parking lot, and the front door to the establishment where you check in. ||If this is an issue for you, outside of any legitimate physical disability that would impede you from walking such a short distance, then this is really a U problem and not the hotels.||I like that the main lobby was clean and smelled nice, and that I received a fresh towel for the pool the second I checked in. I enjoyed the fact that it’s right off Palm Springs Rd. so it’s not like I had to really hunt to find it coming right off of the freeway.||All in all nothing to complain about, honestly disregard the Karen’s about this place. I’m sure they would be just as unhappy at a five star resort.

Our room 114 had a musty odor off and on. The main sink in the bathroom did not have a faucet filter so the water splashed everywhere. It was repaired the next day but the hot water faucet had no pressure just drizzled out. The towels, bath mats and wash clothes were dingy looking and frayed especially the wash cloths and shower mats. The mini sink in the bathroom wouldn't accommodate a chihuahua. The Plasma TV was failing with a vertical line running down the screen and just continued to get worse by the 3rd night. One good thing, the bed was comfortable. The housekeeping staff were friendly, and did a great job adding their touch to make our room look special with what they had to work with. Thank you Sabrina. You were gracious helpful and very nice to talk to unlike Jeff at the desk who never looked up at his guest in hopes he wouldn't have to make eye contact or speak ,very poor customer service. He was not engaging and should work out of view. We enjoyed the pool. We thought it would be fun to go back in time, but not at the expense of being inconvenienced in many ways.

September is the off-season in Palm Springs. I stayed 10 days at the Palm Springs hotel. The rooms were stylish, comfortable and very clean, nice touch with the towels folded as you would find in a resort beds were always made tightly with daily service beautiful pool and a nice hot tub huge showers in each room, this sounds a little hot bit during my 10 days. I actually got to see four different rooms. I have both a single king and a double bedroom. There was a maintenance issues so we got an extra room and saw one room that was just opened. All rooms were of the same caliber The office has wonderful coffee and a Keurig in each room. | A few of the less flattering things were the hot tub timer needed to be replaced no big deal, when we checked in, we had a 24 hour desk clerk then it became. They didn’t have somebody overnight for two days again. It was no problem for us, but it wasn’t what we were told when we checked in The staff didn’t seem to all work on the same rules never a problem, but some had different rules about pool towels, which was a little odd nobody ever refused to quickly granted a towel.| I will stand by my five star review as none of the other issues were really an issue. Staff was very friendly and accommodating. I can recommend this property. I guess I should say hotel as it sounds like I am a. Chatbot or something using the term property. Having a swim every night and being the only ones in the pool it make it feel rather private though.

The man with glasses checking us in was very nice and gave us a brief tour at check-in and told us all the rules, which was nice; you never get that anywhere. They let us check in an hour early, too. Rooms were very modern, clean, and COLD. Nice AC situation! Loved the unit's own front patio + door that opened right to the pool view. Pool was open 24 hours, very peaceful, quiet, and clean. Even had pool floaties to use, which was great. Relaxing and comfy vibe overall.

When I travel to Palm Springs, I always seek an inclusive and warm atmosphere, where I can truly unwind. My choice of hotel was based on my personal preferences, and upon booking, it seemed to offer everything I desired, including a reasonable price. However, my experience took a sour turn upon arrival. As soon as we stepped into the lobby, I could sense an unwelcoming energy. The manager on duty that afternoon had a demeanor that felt dismissive, making us feel as if we were merely children in his playground. The rolling of eyes from staff members was hard to miss, adding to the unease of the situation. While the hotel itself is stunning, boasting beautiful architecture and inviting decor, the excessive rules and regulations overshadowed its appeal. The atmosphere felt more like a strict institution rather than a getaway, with rigid policies on early check-ins and late check-outs that left little room for flexibility. This rigidity contributed to a frustrating experience, as I found myself navigating a maze of dos and don’ts. However, not all was lost during my stay. When the manager left for the day, two women at the front desk brightened the atmosphere with their kind demeanor. They were notably accommodating and genuinely sweet, which provided a much-needed contrast to my earlier interactions. Ultimately, despite the hotel's beauty and the kindness of a few staff members, I left feeling disheartened. And as a proud LGBTQ+ person, one would think a hotel called The Palm Springs Hotel would embrace the Palm Springs vibe. I will not be returning to this hotel in the future, as the experience did not align with the welcoming energy I had hoped for.

On May 18, I was walking my dogs near Palm Canyon when a homeless man began following me into the Little Tuscany neighborhood. He was shouting at me, threatening me, & brandishing a weapon. I called the PSPD, who advised me to go to the nearest business, The Palm Springs Hotel, & wait inside until officers arrived. I rang the bell & explained the situation to the man who answered the door. I told him (an older man wearing heavy cologne) twice that the police had specifically directed me to wait inside his lobby for my safety. Despite this, he refused to let me in offering no explanation other than "I can't let you in". Instead, he told me I was "welcome" to sit on the public sidewalk & wait there. I was following instructions from the police & still turned away. It is atrocious that a business would refuse help to someone visibly distressed. The Palm Springs Hotel's lack of basic human decency, community responsibility, & compassion is disgusting. This employee was more comfortable with the idea of someone being attacked, or potentially killed, on their doorstep than allowing me to wait safely inside for help. He, & The Palm Springs Hotel, should be ashamed.

Old building, not well constructed, you hear your neighbors talking and hear their TV. Advertising pictures are photoshopped, removed power lines and palms are made bigger. The glas doors through the pool are brocken, dangerous to open. The deposit fee is ridiculously high and they manipulate you with it... force to give good review before they return the deposit. Parking is only a few places outside on the street, not convenient...

The Palm Springs Hotel is a beautiful mid century modern boutique style hotel just north of downtown. Upon check-in, we received a warm welcome from Krista. She's a real gem. She provided us a tour of the hotel along with lots of great tips for our stay. Our room was quite nice, clean and modern with a cool Sinatra 'rat pack' vibe. The hotel offers a gorgeous 24-hour pool and hot tub, including private lounging areas and a fire pit. We look forward to returning to the Palms Springs Hotel on our next visit.

Great place! I would recommend this place for couples. It's a nice relaxing getaway! I plan to return next year.

I have stayed here on a few other occasions but this will certainly be my last. Today I was reprimanded by the GM for unplugging the obnoxiously bright light outside the patio doors. In fact, It was so bright that even the blackout curtains were ineffective. I was informed that it was a safety hazard, but a common complaint. Still, on my second night I unplugged it again after a midnight swim. It was much more pleasant to lay in bed with just the pool and ambient light from the desert skies. I seemed to finally be relaxing into a calm snooze mode when I hear someone outside the patio door. It turned out to be the graveyard shift receptionist on a ladder, plugging the light back in. The room suddenly lit up like ICE just arrived. When he left, I unplugged it one again, this time taking the bulb inside my room with me. An hour later, at 3:00 AM he was knocking on my door. I writing this at 3:15 AM, angry, frustrated, and annoyed. I am ready to jump up, express my anger and just check out. This was absolutely ridiculous and unnecessary. However, I tried to stay calm and ignore him. I then lay awake until 5:00 AM wishing I had left the night before. Thankfully, I did not also unplug the outdoor speakers which are blasting music 24/7. Yes, be prepared to listen to ambient pool music all night long and get woken up at 8:00 AM when the volume is cranked up blasting Frank Sinatra on loop. Clearly an effort to drown out the traffic but there really isn't any at all during the night. I was expecting to write a pleasant review after my stay, but not after 2 nights of sleep deprivation. I did try to explain my frustration with the light annoyance as politely as possible after my first night, but it was not a concern of the staff. I was hoping that my stay at The Palm Springs Hotel would provide some respite from my extensive work travel. It did not, so I will need to find a new spot in the future to truly enjoy the silence of the desert. Hopefully they will also repair the broken shower faucets in the bathroom.

The pictures on the app must be of a entirely different hotel, bcuz this place is JUNK! And way more expensive than going to Hilton ... will never stay here again.

Low key area of Palm Springs with updated rooms with a decent size bathroom, fridge and private patio outside your door. They use traditional keys and charge a $250 deposit which is huge price to replace any key I've ever owned lol. The pool and hot tubs were clean and in good shape. The give you one towel per person at check in. Not much in the immediate vicinity besides some loud bars/clubs across the street. 7-11 about 4 blocks away. There is road noise and parking is tight. We enjoyed and would return for the right price. Matthew took good care of us at checkin and throughout.

I am a nursing student and my classmate and I had planned a short overnight stay at this hotel for clinical in the area. Our experience was far from pleasant and we ended up feeling completely misled and frustrated by the situation. We discovered we were charged with a fraud charge for a hotel stay that wasn't even ours. I cannot stress enough how distressing this was, especially given that we are nursing students already stressed about our upcoming clinical work. We were also asked for a $250 deposit for a single night, which seemed excessive. The deposit itself was a major red flag. The room was small, somewhat outdated, and not very clean. The restroom was so small my head was leaning against the bathroom door. I hope the management takes into consideration the kinds of guests who may stay here. Many of us are students on a tight budget and looking for a safe place to stay. Unfortunately, this hotel did not meet those needs and the experience overall left us disappointed.

UPDATE: Unfortunately I had a recent large fraud charge on my credit card, and this hotel was the last place I used this specific card at. I still have my physical card but I believe that when the card was on file someone must have gotten my card info. The charges were for another (very sketchy) hotel in Palm Springs close by to this one. It so unfortunate because I loved our stay here hut maybe just be very careful with your card and make sure to continually check your bank account after leaving here.

Fantastic oasis north of downtown. It's remarkable the transformation of Palm Canyon Drive north of Vista Chino! This hotel is over the top for the rate. My favorite feature are the rooms size, pool and peace and quiet.

*** I like this lil contempo spot in the desert. *** It is quite chilled. Excellent for a brief reset imo. Pool, jacuzzi, firepits, comfy beds, clean design. Sabrina, property manager, is very considerate. *** Weekdays to chill, or weekends to party. ***

Stayed for Father's Day weekend and had a wonderful time. Loved the boutique layout of the property. Samantha and Luke were friendly and accommodating. The place is well maintained and worth every cent! The pool was clean and perfect to cool down and escape from the 110 degree heat! The lounge furniture was hip and comfy. I loved how the guests were all respectful and friendly as well. Perfect for couples or families with toddlers. The room was super clean and comfortable. The decor was sleek and trendy. The bathroom has dual shower heads. Two is always better than one! There is a Keurig Coffee Maker, fridge and safe. What else can you ask for!? Whether you spend all day and night outside enjoying the town or staying in the room trying to relax or get laid, this is a great place to do it all. I wouldn't hesitate to return for another night or two here at the beautiful property. Trust me and my opinion. This is a top hotel. Price, value and comfort. Nobody comes close.

The hotel itself was meh, rooms were nothing special (showers only had lukewarm water) and the vibe was a bit strange. Located right on a busy road so SUPER loud at night. Also saw other reviewers say they suspected their credit cards were stolen from here, and after I (only one in my party of 5 to give a credit card) gave my card, it was stolen a few days later and charged to a casino in Palm Spring. I don't gamble and never have. Very suspicious.....

On May 18, I was walking my dogs near Palm Canyon when a homeless man began following me into the Little Tuscany neighborhood. He was shouting at me, threatening me, & brandishing a weapon. I called the PSPD, who advised me to go to the nearest business, The Palm Springs Hotel, & wait inside until officers arrived. I rang the bell & explained the situation to the man who answered the door. I told him (an older man wearing heavy cologne) twice that the police had specifically directed me to wait inside his lobby for my safety. Despite this, he refused to let me in offering no explanation other than "I can't let you in". Instead, he told me I was "welcome" to sit on the public sidewalk & wait there. I was following instructions from the police & still turned away. It is atrocious that a business would refuse help to someone visibly distressed. The Palm Springs Hotel's lack of basic human decency, community responsibility, & compassion is disgusting. This employee was more comfortable with the idea of someone being attacked, or potentially killed, on their doorstep than allowing me to wait safely inside for help. He, & The Palm Springs Hotel, should be ashamed.

Nice Boutique Hotel. Not quite premium but better than average. Special amenities available that other hotels don't offer like 24-hour pool and a few other things. The customer service was good. More on the private side of lodging. Has a nice touch outside of the traditional hotels. Limited parking. I was completely happy with the cost. No private guests allowed unless they are in your party when you check in. They sell alcohol, wine and beer. I'll be back when it cools down a little bit.

I traveled to Palm Springs during Memorial Day weekend and spent Friday through Monday down in the area. The first two nights, I stayed at the Hampton Inn & Suites Palm Desert. The last night, I stayed here, at The Palm Springs Hotel. The Hampton definitely beats this hotel in many ways. At the Hampton, there was free daily breakfast, a gym, a massive parking lot, large rooms, really good sound-proofing windows, and cheaper prices. I cannot say the same about this hotel. I stayed in room 102 -- booked through Hotel Tonight, and it was definitely run-down in need of improvements. The headboard was torn, many lights in the room didn't work, light switches were cracked, and the old Apple TV had connectivity issues. There's no area to hang out at the hotel other than around the pool, so that means you're confined to your room on days where the wind outside is unbearable. For $210 a night, I would expect more. I guess people stay here for the convenience of being close to everything in downtown Palm Springs. Nice staff, but rooms could be better.

Women at front desk were terrific--warm, friendly, helpful. The room was a disappointment: weak shower pressure, broken tile on floor, not clean at check in. Location is good, as are pool and hot tub. We stayed here last year and gave it a 5. Seems like it's slipped in quality. Disappointing. If we go back to Palm Springs, we'll likely look elsewhere.

Palm Springs is abundant with cool Mid Century hotels. Once you find your way in, you are greeted with a welcoming host. I love these small one story hotels (no one above pounding on the floor), each unit with a small patio. Our rooms (yes, a break from Mr. Sorealot) were facing the pool. At night, the pool was gleaming with the fire light of the nearby fire pit. The rooms were equipped with a refrigerator and coffee station. The spa like bathrooms were welcomed. No breakfast served, however granola bars were available.

I had a great time. Excellent cute and trendy spot for couple's weekend getaway. Will definitely be back again.

I did not enjoy my stay at this hotel. I could go on but I will keep it short and say that the pool towels were prison orange and so worn and thin felt like sand paper. I was charged an extra 18.00 for this said towel because I left it on the pool chair like you do in normal hotels. Believe me no one wants to even use this towel let alone steal it. The manager was rude.

!!!!!!!!!!!!!!!!!!!!!!DISAPPOINTED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!DISAPPOINTED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Hot water is not working and front desk manager "DIEGO" was checking the water er and it was just little above room tem. He said it might be the heater system and he will check on it. And later I was going to take a shower and hot water still not working So I went to front desk and tried to get a new room But it was booked out so asked for refund since I can't take a shower or anything. I didn't pay over $200 for this shitty hotel service and CUSTOMER SERVICE!!!! Front desk worker HE WAS NOT HELPFUL AT ALL. HE SAID HE WAS THE MANAGER. BUT HE DIDNT GIVE ME ANY SOLUTION AND JUST STAYING AT THE HOTEL& CAN NOT USE HOT WATER FOR SHOWER. $200 JUST FOR SLEEP??!?!?! Ridiculous. When I visit palm springs, i come here every time and this was first time experiencing this kind of service.

Super friendly staff but super janky room. We checked in 3 hours ago, have a 2 night stay, but will be leaving after this review. TripAdvisor HIGHLY recommends this hotel and has every year since 2015... what? You'll see in the photos below that at first glance it's lovely but yikes, the room is not well-kept. Could be because of the times we're in but unacceptable.

I've been coming to the Palm Springs hotel for years with my girlfriend and we always had the best experience; thus why it's the only place we tend to stay. Employees are always accommodating and this is the second time Joe has checked us in and we love him. He even gave us some other great recommendations for the area. We've stayed in just about every room on the property and they're always clean and stocked with the simple necessities. It's on the quieter/ boutique side which we love and a close drive or uber to central downtown. Can't say enough good things about this hotel.

Over priced motel masquerading as a "HOTEL". Has 16 rooms with half the parking spaces. Water pressure very poor At 9 am the gardner's were trimming bushes with power tools. Making a noisy mess. Also one gardner was trimming trees in the front while standing on his cooler holding on to a car and scratching it with clippings. Worst part is I payed $135 for one lousy night.

The absolute worst place to stay. You will be very sorry if you do . The manager Jeffery and assistant manager are rude and the building hasamy incects

The hotel is out of the way, but the rooms were very clean. Staff were snide and unhelpful. The poolside playlist had the same 10 or so songs on repeat so became nauseating. Would recommend finding another property closer where perhaps the staff are more hospitable.

Really nice room and good pool area. Some of the poolside play list can veer into awful club music with the volume at like 6 instead of 3. The pool is super deep which is awesome. I'm really stiff with 5 stars and hotels but this is a solid 4 star establishment, SO much better than the Skylark (not even comparable). Note: they allow weed smoking which I'm cool with actually, and wish I'd been holding tbh. A dude there when I arrived was smoking a nasty smelling blunt but whatever. Just a note for "family" types (ugh)

Nice hotel near downtown Palm Springs. Cool and retro looking property. Service is good - the evening guy is awesome. There were a few issues and when we brought it up, they front desk person was not interested in hearing about it. Our shower head leaked, so was shooting water all over. Our room was pretty loud. We were somewhat close to the street and the road traffic was loud. We had our kids on the pull out couch and they were super uncomfortable - the springs squeaked like crazy and the mattress was uncomfortable. Also, not sure if it says it, but the pool is definitely not heated - very cold. Cute place, but for the money you can probably do better.

Great Hotel, Staff was dope the vibe was incredible.. I will definitely be coming back here. Thank you Kevin and the other amazing staff for making my trip great

I'm baffled by some of the bad reviews. It's almost like they stayed at an entirely different hotel than we did! This hotel is super cute and homey, with a fun Palm Springs kitschy vibe. The front desk person who checked us in, Jeffrey, was so nice and friendly. The pool area is wonderful, and the rooms are clean and comfortable. The staff takes appropriate covid precautions (masks indoors, sanitizer available, temp checks, spacing) also. In all, great experience, and I would return here in the future.

This place could be so great. Unfortunately, the lack of attention to detail and bad customer service ruins the vibe. The lady who checked me in had zero personality and rambled through the list of rules and regulations in robotic fashion. She didn't want to let me on to the property as I was there earlier than 4pm. And forget getting an hour later on the checkout. Couldn't even finish the sentence "any chance we could get a later...." without NO coming from the office. Pool looked as if it hadn't been cleaned in weeks as there was a black film around the edge. Smoking area is right next to the pool. Who is there even a smoking area these days. I had hopes for this place and perhaps it will be good one day, but for now, i'd skip it.

My partner and I stayed here for a couple of nights a few weeks ago, and loved it! This hotel is so clean, quiet, conveniently located near restaurants, coffee shops, LGBTQ friendly bars, and just a short drive away to Downtown PS. The staff at this hotel is extremely friendly, and tended quickly to our needs when we asked for a fresh bar of soap and some more toilet tissue. The grounds are very well kept, the pool is great, the rooms are very clean, and the bathroom in our (Elvis) room was so nice! We loved this hotels so much, that we just booked it again for a visit in a few weeks to celebrate my partner's birthday.

It was hard to make a decision on which hotel to pick but once again thanks to Yelp, we choose this one. Sometimes the pictures can be deceiving but this time it wasn't. The pictures looked exactly how it is. This hotel is modern, very clean, and attractive. If you want to have a quiet getaway, this place is perfect! ::Experience:: The pool area is nice. Orange theme with umbrellas, fire pits, chairs, BBQ grill, tables, music playing, jacuzzi, and beach chairs. Most of the time it was empty, day and night, so it felt like we had the place all to ourselves; which was awesome!! At night, the blue lighting turns on. ::Room:: We stayed in room #115. I was smiling big when we opened the double glass door to our room. The room was so clean and I loved the decor. It has 48-inch flat screen television, comfortable bed, cushioned headboard, Keurig, controllable lighting (dim to bright), very very quiet air conditioner with a remote, and fashionable lighting fixtures. The restroom was a "wow"! The shower has an open entrance with one glass door. It has a marble stool inside with dual/rainfall shower head in the middle of the shower room. The sink in the restroom is small so I used the other sink instead. It also has a safe, fan, and a fridge in the room. Each room has a small patio with a cushion and beach chairs. ::Food:: They offer snacks like bananas, tangerines, granola bar, water, and coffee. ::Customer Service:: Leslie and the staff were friendly! ::Rating:: It would be 5 Stars if they offered food and/or breakfast. ::M's Notes:: -Parking Lot -Check out 11am -Free Wifi -24-hour outdoor pool -Non-smoking rooms -Interconnecting rooms

P.S. (PalmSprings[hotel]), I love you! Let me say that we started our experience out on the wrong foot here; and am VERY GLAD to have left with one of the best experiences I've had at a hotel. In fact, Palm Spring Hotel shouldn't really be called a hotel as it is a kind of a "Melrose Place" where you see you neighbors daily, talk to them at the pool or "lobby," and feel like you know the owners as friends. Rooms - Rooms are enough for a great weekend stay. Large bed and couple chairs/sofa as the common area/living room. Flat screen TVs. Bathroom was prolly a closet that they renovated into the bathroom. There wasn't a shower curtain or any barrier, for that matter, on the showers which initially bothered me because I thought the water was going to get everywhere in the bathroom, which it did not!!!! LOVED THE RAIN SHOWER HEADS, BTW! The BEST thing about the bathroom were the Philosophy shower products -- PHILOSOPHY -- that's the stuff of Sephora! Smells delish and refreshing after a day of adventures in Palm desert. Amenities - Absolutely love the fact that f I want coffee, water, tea, fruits, a little snack, heck, even some wine..I can find it in the "lobby" and it's FREE for the taking. Its something small that means so much if you're just looking for something to hold you over til dinner or if you need some thing to nibble on at the pool. Pool was fantastic. The heart of Palm Springs Hotel, where all the guests converge. Heck, if everyone that was staying here was at the pool, it' would be like a mixer or small college party! Kind of like "Melrose Place" if you'd like. It was very quiet and relaxing. Something unlike those of Vegas pool (parties). Pool is open 24 hours, too! Next to the pool, they also have a fire pit. Great for s'mores and wine party, which we enjoyed during every night there. Happy Hour was, also, a fun event! Tom even made exceptions for us and we had the HAPPIEST of hours a couple hours before we were supposed to. Location - It's close enough to "Downtown Palm Springs" to be able to enjoy its nightlife. But far enough that it's UBER relaxing. Frank and Tom are absolute great hosts. They gave great suggestions on where to eat and drink. They are well known in the restaurant community and at couple restaurants we ate at. While tanning out at the pool, Tom went to each guest and took Polaroids of us, as a souvenir. HOW FRICKEN FUN! I cannot wait to go back to Palm Springs and the Palm Springs Hotel is one of the main reasons why!

Adorable place, very private and secure. Reception was pleasant. The only thing I felt needed was a counter in bathroom for toiletries next to sink. Beds were comfortable, rooms are clean. Pool area had an inviting atmosphere with nice lounge chairs and very cool music. Will return

what ever you see in pictures are totally different with actual hotel, and not clean hotel at all, i ask for refund and they didn't refund my money, i left the hotel and and stay on another hotel. We left 1 star review on Expedia and they told us if we change it to 5 star they will refund our money, then we change to 5 star but still no refund. i think that's their strategy for getting more fake 5 star reviews!?!!

Small and intimate hotel with less than 20 rooms all surrounding the pool area. Pool is open 24/7 hours which is great because with Palm Springs weather, access to a pool at ANY hour is great! The rooms are spacious and VERY clean! The only thing I found odd was how they don't have shower doors, however, it made sense when I turned it on and noticed no water went out. The shower space is very spacious and clean. Toiletry is great, however the toilet room has no air conditioner and can get stuffy. LOVE LOVE LOVE the access to Apple TV! Watched Netflix all night on their big screen tv! Best part of the room if you ask me. Service is sweet and to the point. Whatever you need just ask! Very quiet and peaceful place. Overall great stay!

Excellent customer service! Cute vibes all around, definitely recommend staying here!

This was originally going to be a 3 star review, but it's now 5 stars because of the exceptional customer service! On Thursday, we arrived at The Palm Springs Hotel around 3:20-ish. Check in isn't until 4, but we tried our luck and thankfully we were able to check in early! The guy working the front desk throughout the day (didn't get his name), but he is AWESOME. SO so nice and friendly! Anyway, we got to our room and got ready for the pool. Before going into the pool, I had to wet my hair and I realized that the shower was pouring out BUH-LAZING hot water. The mark for warm+cold was just on EXTRA hot. The only way we could get cold/lukewarm water was when the knob was almost turned off and the water was trickling. I didn't think much of it at the time because I also just wanted to go into the pool and relax, so I'll touch back on that later. Our AC also got kind of messed up and our room became muggy and warm. The lady at the front had no issue coming on down and fixing the issue. The pool was GREAT! Not many people at all, and we got to use their super comfortable floaties as well. It's super easy to find a spot to lounge at, and they all have their own umbrellas that you can open and close to your liking. You really don't have to worry about anyone stealing your stuff because there's never a crowd of people there. The music is also relaxing, but perfect for Palm Springs. The pool is also a salt water pool and at the perfect temperature! Open 24/7 y'all. On Friday, my bf and I were in the pool by ourselves for almost like 5-6 hours lol. NOBODY was there, so it was like our own pool with our own floaties and perfect music playing. It was honestly amazing and THE perfect vacation. You can also bring your own drinks to the pool (no glass), so we just brought our insulated jugs and drank while in the pool. It was so PERFECT!!!! So to touch back on the shower...Thursday night, the shower was still blazing hot. We wanted to just hurry and get ready, so we just hurried through the trickled water, but we knew we had to tell them about it. Friday morning, we told them what was going on..and immediately we had one of the workers checking out the shower. It ended up being a plumbing issue and they had to eventually call a plumber down to fix the problem. Because of this..the same nice guy at the front desk moved us to another room, which ended up being bigger..AND he gave us 10% off our stay. He was so incredibly sorry about the inconvenience and was just apologizing non-stop. To be honest, I wasn't really enjoying our first night because of all the mishaps..but because of how they handled it and treated us..they 100% deserve 5 stars. He even kept one of our chargers at the desk because he saw that we left it, and handed it to us upon check out. Rooms and bed are comfy. They have a good sized mini fridge, good amenities, free snacks at the front, your own key, a pin code to check in, enough parking, great pool (had to mention it again), and just amazing service. Even when we came home at 2-3am, the other guy working the front desk ALWAYS waved to us happily with a smile. It's the little things. Thank you TPSH for your wonderful hospitality!!!! I honestly look forward to staying here again! Oh..also..420 friendly!

What a wonderful, chic, and cozy hotel nestled on the outer edges of downtown Palm Springs. We arrived just after sunset and it was like stepping into a 1960s movie set. The rooms are behind chic glass and centered around the patio pool area. Classy music, glass fire pits, a heated pool, and a bubbling sauna are all featured in the patio. Check- in was a breeze and the room was incredibly clean and comfortable. The staff was also 10/10. Highly recommend, will definitely be coming back!

Wishing I was still at The Palms Springs Hotel , This was the best experience we have had in a long time, This place is so comfortable, relaxing and cozy. Had a great room pool view , so modern so clean .Nice patio area to relax , steps away from the pool . But to be honest being greeted by Danielle the host made our weekend get away even better , she was so kind , friendly, so helpful made sure we were taking care of. She went above and beyond for all of us that checked in that weekend. The person after her shift didn't even acknowledged us walked by us while we were enjoying the fire pits , not even a good evening ! He was not friendly at all so glad we didn't have to deal with him, by the time we woke up Danielle was back on duty. The only thing that would make it better is maybe have some kind of room service maybe breakfast. But we are still planning on going back.

Cool little hotel with very nice and accommodating staff. The room was newly remodeled and very clean. We'll definitely be back!

This place is absolutely amazing, my husband and I had the best time staying here. The property is very tranquil and relaxing, during our stay it seemed like we were the only ones here but we weren't. People were very respectful of noise levels here so if you are looking to unwind, relax an enjoy yourself this is a great place for you - if you are looking to throw loud, drunken pool ragers don't come here. The rooms are very cozy and inviting - our king suit was perfect for two people. Everything is updated and modern - there is a small fridge, kuerig coffee, a pretty large tv and they offer Apple TV (a feature a lot of the retro boutique hotels do not offer). Also the a/c works great, the shower is amazing and the bed is super comfy. The staff was also great. Everyone was very friendly and helpful during our stay. We are already planning our next trip, honestly we were planning while we were still staying here.

Mid-century boutique hotel. The bathrooms have been redone with great open showers with rain and handheld heads. The entire campus is immaculately maintained. Every room is mere steps from the pool. Cool tile floors and great A/C!!

Just tried checking into this hotel and have never experienced such unprofessional staff and nonsensical policies! As most folks do, we asked to check our bags as our room was not yet ready. We were told by the front desk child in charge that we were NOT even allowed to sit by the pool until our 4pm check in time. Not a single person was on a lounge and no other patrons in sight. I asked why this was and she informed me that was their policy and if we didn't like it she would cancel our reservation. No conversation, no attempt at accommodating us just a brash and rude attitude. Needless to stay we just asked her to cancel our reservation as we no longer felt comfortable staying there after being spoken to like that. On our way out a guest in the pool told us we "dodged a bullet because the staff is so rude and all their rules are ridiculous!" She was not even allowed to have a plastic cup with ice by the pool... I don't know why anyone would pay to stay at a hotel where they treat the guests this terribly!

This unique boutique hotel is such a great find. Needed to make a last minute reservation and there was room available at reasonable price. Very private and non-descript retro exterior. When you buzz in at the security door you are welcomed into a beautiful reception courtyard area. Awesome pool area, room has a fridge and safe, great bed and big tv. Love the layout and retro modern furnishings. I will return to this diamond in the ruff. Parking is limited, I could see there may be a problem if the hotel is full. The neighborhood seems to be a new and upcoming area that is being revitalized.

I'm in love with this property! It's the newest addition to the Coachella Valley and boy did they get it right! from the service to accommodations they got it soo right! The owners are such awesome people and soo hospitable and Frank is awesome too! If your Palm Springs you have to stay at this property it's just perfect! take if from someone who is on the road 50% of the time for work, you won't be disappointed!!! #sleeptight

This is a great little boutique hotel. We didn't want to stay at a huge hotel with a hundred people in the pool at any given time. We wanted something quiet and relaxing. This place seems like it used to be an apartment complex. There are only a handful of rooms. We arrived on a Friday afternoon and it felt like we were the only people there. The next day, there were just a couple other people at the pool while we laid in chaise lounge chairs and read. It was so nice! The pictures do make the hotel look snazzier than it is, but the reality is just fine. Everything was clean. The staff is SUPER nice. My only complaint would be that they seem go cheap on some things. The towels were so scratchy and cheap-feeling. Same with toilet paper. Small things, but they matter. I wouldn't even knock off a star for that though because we had a great experience.

Wow, I see so many poor reviews for possibly my favorite hotel I've ever stayed in. My bf & I enjoyed our stay here so much that we kept extending our stay; we fell IN LOVE w/ the adorable retro vibe here! The place is very clean & the front desk guy, I think his name is Jeff, was so sweet, helpful, & outgoing. It's a small property so it has a friendly community feel to it. There are multiple fire place areas which were a lot of fun in the evening when other couples would come socialize & drink w/ us. This place is extremely lenient w/ covid restrictions, so if that's a concern for you then I wouldn't recommend it here. My only complaints are that the parking lot is pretty small, & the music playlists that they play get pretty old pretty fast, so hopefully you don't mind listening to a ton of Frank Sinatra during your stay here lol. But other than that, my favorite hotel so far!

Tv broke the first night we were there. Bed sheets not the cleanest and most uncomfortable pillows, different sizes made up of God knows what. Bathroom light switch broke. The lamps on top of the bed burned out first night Barely any towels in the rooms. The kureig machine smells like some weird cleaning thing and has a residue of i don't know what. POOOORRR shower water pressure, was barely able to wash my long hair. The whole time till 9pm, the hotel is playing loud ass music in the yard so if you're trying to nap throughout the day. Forget about it. We paid $200+ a night for this place, definitely never coming back. So many other places in PS to stay at, don't bother with this one.

If I can give this place 0 stars I would. Before booking this place we called the night before and made sure if we arrived early we can use the pool since we had a 6 month old and a 2 year old with us and it was 120 degrees outside. When we arrived we went to check in and the lady working at the front desk (Deena) was super rude and said sorry you can't use the pool, (pool was empty) rules changed this morning. I received an email that morning stating that we can use the pool if arrived early. I also attached the email they had sent. I sent an email asking if we can check in early which they said no but you can use the pool, which I was ok with. She called the managed after we refused to sit in the car and wait for 3 hrs. The manager said it was ok for us to use the pool. So she says fine you can use the pool but you can't use our restrooms, which she had no reason for. I think from than on she did not leave us alone. She sat in her lobby and watched everything we did so she can come out and say something. We used the back door to go to the car she rudely told us not to. We moved the umbrella she came out and attacked us with an attitude telling us other people are using the umbrellas and u can't move them, also there was not one person by the pool. Just a reminder, it's 120 Degrees with no shade by the pool and we're with our 2 kids. I'm sorry but I'm that's not ok with me, I wasn't going to let my babies burn under the sun. We weren't a bunch of kids there to party we were there to relax with family and kids and she made our whole experience soooo uncomfortable. Once her shift changed and she went home the general manager came in, which was a super nice gentleman and did not complain about anything. The next morning she came in again and we had the same issue so we just left from being uncomfortable and annoyed at the whole situation. We're we deciding to stay another day but seeing her there we decided to leave. When we were leaving and asked for her name she rudely said do you want me to write it down for you, as In here is my name, don't forget because I don't care if u complain. Deena needs to learn some customer service. She's rude, unfriendly, and has an attitude. At a time like this there are a lot of people that don't have jobs due to COVID. She should be happy and treat people with respect for being able to work and having a job. If she hates her job and people so much she should not be working and ruining people vacations. She was just straight nasty. I would NEVER EVER stay at this place again because of her.

My first time out in Palm Springs for my boyfriends birthday weekend and let me tell you this hotel hits the spot not only that but Erin made it a comfortable stay she worked with what I needed her and the staff are very friendly rooms are great beds are very comfortable to sleep in and each room has its own little patio..not only that but the pool is open 24hrs ..I will most definitely be staying here again and bring friends and family ..if you are planning to visit Palm Springs and need a place we're you can relax and enjoy this hotel is one of the best hotels. Thanks again Erin for all you help I appreciate it