The Park Hotel London

We stayed here for 2 nights before attending our friend's wedding at Hunt Club. The hotel property is conveniently situated towering above the downtown London party scene. On a mid August summer the town is definitely vibing and how the oldsters amongst described it, "it's pumping." It is noisy on a week-end, but nothing some ear plugs can't fix. The rooms were nice & clean and a bit dated. There were a few technical difficulties, like the washroom fan sounded like a broken engine and the doors were quite sticky. The staff was professional and answered our questions in a helpful manner. The mini continental style breakfast from 7 to 10 and 730 to 1030 on weekends was clutch! We had late nights and the breakfast bar had everything to fix you up, nourish and energize you for the day ahead. The coffee and the boiled eggs, bread bar had so many varieties...it was perfect to stop before heading out. The staff kept refreshing the food so there was always plenty. Cozy stay!

From the moment we arrived at the Park Hotel in London, Ontario, Faith made us feel incredibly welcome. Her warm smile and genuine hospitality set the tone for our entire stay. She handled our check-in smoothly and was happy to answer every question we had about the hotel and the local area. Faith went above and beyond to make sure we were comfortable, offering great recommendations for nearby restaurants and even remembering small details we’d mentioned in passing. It’s rare to meet someone so dedicated and professional, yet so friendly and approachable. Thanks to Faith, our stay felt extra special. The Park Hotel is lucky to have her on the team — and we can’t wait to come back!

The Park Hotel was excellent! We had plenty of space for getting ready for our wedding in the Park Suite. They added some personal touches including some champagne and a personal note to us, and our name on the lobby TV. Everything was seamless and wonderful.

We checked in Saturday November 8 and had booked 2 rooms. Staff onsite were blatantly rude with no customer service skills what so ever. I can back to the hotel early and told the desk man that my sisters would be following shortly but because we were only given 1 key he would have to provide a second for them to get in. Instead he let them sit outside in the rain/snow freezing weather until another guest let them in and stated it was for their own safety and would not provide additional room keys. Based on my experience I would never recommend this hotel!

My family came to London for a wedding and we originally booked this hotel. I was very conflicted with the reviews. The hotel lobby is beautiful and its located in a great area.. However.. don't be deceived. The first room was dirty - food crumbs on ground, stain on bed, and bug smeared on curtain. Changed rooms. Second room had no mattress cover on one of the beds. We called down to ask someone to fix this for us and we were treated rudely - saying they can't do anything about it. Also, the hotel rooms were very low budget and reminded me of motels. You aren't getting your money worth. They advertise this hotel as luxury and it's far from that. The hotel photos online are deceiving. We checked out after one night and moved over to the Hard Rock Hotel. Much better hotel, highly recommend it.

The stay was fine but upon check out I asked that my receipt be emailed to me. The email came in a day later and included an extra day of charges. I have called and emailed multiple times with no response from the hotel and am now having to file a grievance through my credit card company.

Rooms were nice, spacious, and tidy. Very comfortable beds. Only issue was the provided breakfast that we were looking forward towards. Expect little to nothing there besides deli meats and pastries - that I watched flys continue to land on after I already ate a scone :/ left the hotel hungry looking for hash browns and bacon (literally food you expect at any bed n breakfast… but not here). Also very crowded seating.

The park Hotel is a great choice for London. They're going to be my new go-to hotel every time we're in London from now on. The staff is amazing and incredibly accommodating. I was post operative and when they realized I had just had surgery they sent some food up to the room to make sure I had something to eat on hand. The room was clean, spacious and comfy.

Visiting this area for a wedding. I am very happy with the rooms and very spacious. Continental breakfast is good. It is located in East London.