The Parlour Inn Ascend Hotel Collection

What a wonderful hotel in a perfect location. I always make a point to stay here when in Stratford, and the Parlour Inn never disappoints. All the staff are friendly and accommodating, from reception to housekeeping to dining. The rooms are always clean, bright, and well-provisioned. There are plenty of pillows (a big plus for me), and the beds are very comfortable. You can adjust the thermostat, also a plus as we were staying during an unseasonably warm autumn and actually needed the air conditioner in October. The lobby is small, but offers complimentary tea and coffee and, when we stayed over Halloween, chocolates! The hotel also offers a luggage storage which is very helpful if you're arriving early on the train or bus and want to explore Stratford before your room is ready. Speaking of exploring, the hotel is perfectly situated: just off the main square so little to no traffic noise, and a very short walk to the Avon theatre and a plethora of wonderful shops. The rooms are very quiet: our last room was literally right next to the lift (elevator) and we didn't hear it at all during the night. The Parlour Inn is wonderful: gorgeous features in the dining area that exude the classic decor of a bygone era, but with rooms that feature all the contemporary necessities. I will continue to stay here when in Stratford.

What a beautiful location. All dressed up for the holidays with old charm and panache. Food was great, beds comfortable. We had a large whirlpool jet tub. Everyone was friendly and welcoming. - great stay. We will be back during the festival summer season for sure!

This is a fantastic venue, it has character and charm. The duty clerk, Ivy, is extremely friendly, attentive, with a great smile. The rooms are exceptionally clean and very comfortable. We ate at the Parlour pub, unique with rich history. We had a smash burger, which was excellent and the prime rib, which did not disappoint.

This is a beautiful quaint hotel. |Very close walking distance to Avon theater. |Also close enough to walk around downtown.|It has free parking for guests as well as a free shuttle to the theaters which is a nice touch.|Also complimentary coffee and tea in the lobby was nice after a long drive.|Our room was comfortable and clean. Had coffee pods and shower amenities. Two soft fluffy robes and a jetted tub (did not use so I dont know how well it works). The walls are thin and u could hear the traffic on the street. The air conditioning worked well and was really load when turning on and off again.|The service and staff are happy and helpful.

My wife and I stayed for a number of weeks in 2018 at the Parlour Inn while our house renovations were being completed. So we have always had a soft spot for the Parlour Inn restaurant, which has wonderful staff and a great chef. Last night (January 10th) was our 11th wedding anniversary and we had a lovely meal, but we’re also presented with beautiful roses and chocolates. Well done for keeping up such a great service and for having such genuinely caring staff.

We were very happy with room and service. Their location is close to downtown and other facilities. We had the suit for 2 days. The only issue is the inner door closing made a loud noise in our bedroom. This was due to our room being over the lobby. Other than that it was a pleasant experience and the restaurant was excellent.

This is an older hotel but quite charming. What it may lack in up to date decor it makes up for in character and overall satisfaction. Check in was a breeze. The on-site EV charger was a welcome extra and the shuttle to and from the theatre was great. The onsite restaurant is full of character. The wait staff were great. The food is quite good and the wine list extremely reasonable. |Shout out to Ashley for good service at dinner.

The property is perfect for a Stratford vacation. It is 10 minutes from the train station, walkable, and right in the middle of Stratford's downtown/theatre area. The staff was amazingly helpful and attentive. The restaurant had excellent food and service. Overall, it was a 5-star experience. We will be going back next year. Thank you!