The Partridge Inn Augusta, Curio Collection by Hilton

I visited the Partridge Inn in Augusta, GA and as a travel agent, I was blown away. Tamara from the sales team was fantastic. She was kind, organized, and made scheduling my tour effortless. During my visit, she showed me multiple room types, both restaurants, and common areas, even opening the pool in the cold so I could get video and photos for my business. Her attention to detail and willingness to go above and beyond made the experience seamless. The hotel itself is stunning—clean, grand, and luxurious—with a rooftop bar offering the best view of Augusta I’ve seen so far. They also have great wedding potential, with a get-ready space with an outdoor courtyard. I left feeling welcomed and impressed, and I would highly recommend the Partridge Inn for stays, events, or weddings.

Just wanted to express my gratitude to this historical place and its charming staff. It’s the best hotel but its humbleness keeps me coming. Starting off with the best bellman’s ever Norman and Big Teddy. Further in front desk is awesome with Saana being amazing and cheerful. My rooms are always smelling good and spacious. Beds are like clouds, the best beds ever. With any technical issues Mr Broderick is always prompt. Also will like to thank MiMi for my extra towels and amenities. Whatever you guys are doing keep it up, I shall return….

The view was absolutely beautiful, and the rooftop was a highlight—great atmosphere and really good food. The bed was super comfortable and I slept better than I have in a long time. What really made the stay special was the Southern charm and hospitality. Everyone was friendly and welcoming, and it truly felt like Georgia. I’d definitely stay here again.

⭐⭐⭐⭐⭐ We had a wonderful stay at the Partridge Inn. This historic boutique hotel is beautifully designed and full of charm, with so much character throughout. The staff truly stood out—they were incredibly friendly, welcoming, and professional. We witnessed them handle a very difficult guest who was causing a scene in the lobby, and they were remarkably gracious, calm, and respectful throughout the situation, which really speaks to their level of service. The rooftop views are stunning and absolutely worth taking the time to enjoy. Valet parking was smooth and convenient, making arrival and departure easy. (Phenomenal location in the city, also!) Overall, a lovely experience and a hotel we’d happily recommend and return to.

Do I recommend this hotel? Only if you're looking for a certain experience. The photos are outdated, so it's best to look elsewhere for accurate representations. We stayed in a balcony room but didn't use the balcony because the floor felt unsafe due to its softness in several spots. The shower was dimly lit, to the point where we had to leave the curtain open for light. The bartender on the top floor seemed clueless, serving us a drink that was half Coke and half diet soda. One of my drinks was just Coke, and the others were diluted. We weren't the only guests complaining. The staff lacked friendliness and helpfulness. The TV service had a poor connection. However, Nikki at breakfast was fantastic and provided great service. Again yes I understand its old but its to the point im tired of spending money at places and there's never an out come

Overall, I would give this hotel 5 stars. We were there over the Christmas holiday and the staff was so kind and welcoming. I got sick the first day and the hot water by the coffee wasn’t holding heat. So I went to the restaurant multiples times a day that week and the restaurant staff kindly gave me all the hot water I needed for my tea. The room itself was very clean and they spread out guests so it was pretty quiet which was why I chose this place on the first place. It is on the pricer side but everyone was so accommodating that it was worth it. My only two negative comments is that one, there is no microwave in the room and that when we arrived, we were never told anything about breakfast or the fancy Christmas breakfast buffet they offered. I only learned about the restaurant in the first place because I overheard another guest talking about it. It would have been nice to know there was a Christmas breakfast or really anything but no microwave and no mention of a restaurant. So, not thrilled about that. But, not upset enough to give less than 5 stars. I’ve stayed in multiple places in Augusta as my in-laws live there and I haven’t found anything I like until I found the Partridge Inn. I imagine we’ll be back. I definitely recommend.

We had a family medical emergency and needed a place to stay close to the hospital. After a three hour drive and visit to a relative at Piedmont Hospital my daughter and I were exhausted and went to check in. We expressed that we were thinking about adding an extra night after realizing the news wasn't great from the hospital. I expected the check in staff to offer to help right then and there but she said we booked with Priceline and told us to download the app and do it ourselves. Okay, we would figure it out in the morning. She gave us the keys and that was that. We were so tired and didn't realize you had to scan your key in the elevator to get to our floor, she told us after we went up to the restaurant twice and I had to ask what we were doing wrong. We get to the room and the pictures must be outdated. There were no benches in front of the bed, just an office chair with a desk. My daughter ended up eating take out sitting on the dirty carpet. The bathroom had no shelves in the shower for any personal toiletries or trays on the sink. She has skin allergies and can't use the hotel toiletries so that was inconvenient, there was no where to put them in the shower. Also there was only scalding hot water in the shower, so I had to shut it off and on every ten seconds to avoid burning my skin. There were yellow lady bugs flying around the room all night and two little beetles on the bathroom counter, I have no idea how they got in. There were a few stains on the sheets of each bed, but it was so late and we had to get to the hospital early so we accepted it, we should have changed rooms. The night was terrible. The walls were very thin and there must have been a party next door. They were up until 12 am (so loud it sounded like they were outside our door), then they had the tv on from 3-5. I thought we would get some rest but they were up at 6:30 packing and slamming doors. Not to mention the loud heater in the closet running all night. With the stress of a family member in the hospital and all the issues we had we decided not to stay longer than a night. The only positives were the night valet staff and the morning check out worker, they were great. But I would not recommend this hotel if you need a restful place to sleep, we won't be going back.

This is a very nice hotel with lots of History. Rooms are large (dbl bed) with a large walk-in closet. Very friendly staff and very clean.|A few minor issues but was taking care of quickly. Dinner at the restaurant was nice. Located on the second floor. We were able to go to the rooftop bar for "last call". Bartender was very nice. Great stay and definitely will be back in the future.

This is one of our most favorite hotels when it comes to uniqueness and beauty! It is so old and full of history and is absolutely gorgeous old time feel! The hotel was very clean, the staff was all very nice, everyone was super helpful and kind, the beds were really comfortable and we just greatly enjoyed our time staying here!

THE place to stay in Augusta if not just for the Outside Porch and fantastic Roof Top Deck. It bit on the pricey side. Very close to Downtown and to Augusta National. Exudes Southern charm and elegance, renovated to preserve its original character. I admired the unique artwork and photographs lining the walls, each telling a piece of the hotel's storied past. Great dining options, and warm hospitality.

The Inn itself is beautiful! The gentleman who greeted us outside and assisted with our bags was delightful. Front desk service was "ok" - not particularly welcoming, especially for Hilton Honors members. This review is for the inn itself and I will leave a separate review for the restaurant (8595) at the Inn which was very expensive and sadly not at all worth it.

This is an absolutely gorgeous historic hotel in the middle of Augusta. I arrived late so I was just able to enjoy the rooftop bar at night. However, valet services were wonderful and I loved my room. It felt like a mixture of home and a hotel. The bed was so luxurious that I just sank down into it and had the most amazing sleep. My suite was really big and it had all of the amenities of a Hilton with the character of a Bed and breakfast. The courtyard area was great and I did get to see the rooftop bar which had a beautiful view. Valet guys Hank and Will were amazing!

This is a cool boutique hotel. I have no idea of the history or what it represents but when I pulled up there were SEC flags posted on the front porch and I can appreciate that! The inside of the hotel is very interesting as are some of the rooms. Long hallways, little corridors, and slow elevators. Allegedly there are ghosts to top it off. So when you think it's your neighbor being noisy at 2am it might be something more paranormal. The rooms are larger than most and depending on the one you get the bathroom might be a bit tight. There is a nice rooftop overlooking Augusta, which was unexpected. I don't frequent Augusta often but if I return, I'd stay here again.

Sit out on the porch when the weather is appropriate! The rooftop offers a beautiful view of the sunset. Hours for food service are not common. Call in advance to make sure they are preparing food before going for Brunch/Dinner.

The hotel is not handicap friendly and confusing to navigate inside. The parking was too expensive, and breakfast took 40 minutes, and the grits were lumpy and unappealing. Breakfast was not included in the price. The rooms were crudly painted, and the room was little more than closet size. The ceiling was configured in such a manner that my husband hit his head. The sink stopper did not open properly, and water quickly accumulated because it was slow to drain.The hotel itself is culturally deficient and has plantation vibes. I booked Expedia, where it said parking was free, but it was $22.This is an old South residential area with no off street parking so you have no choice but to pay. It was obvious the difference in treatment when we arrived wearing street attire than when we returned in formal attire. We picked up some items from the convenience station by the front desk and i quickly opened it for my husband who was having a diabetic emergency. The front desk guy came over in my opinion to "watch " What we were doing, not to see if everything was ok. On the positive side, it is very secure in that you have to have a card key to use the elevators, and the bed and pillows are very comfortable. I did appreciate soap,shampoo, and conditioner being provided. I don't think they are Hilton Honors worthy.

This is a local gem. Super cool historical hotel in Summerville district, with tons of character. The hotel itself is beautiful, and the restaurant and bars have been fully updated and have a near modern feel. Drinks are great and the hotel is very safe and clean. The rooms themselves haven't undergone a full renovation, but you can tell they've been freshly painted. Would be nice to see rooms redone to reflect the historic charm of the rest of the hotel.

Harvey was an amazing front desk manager, he made our check in such a enjoyable experience and made sure we were taken care of. Overall I loved the ambiance and all the staff made me feel at home. Highly recommend staying here if you're staying in the Augusta area.

When I lived in Augusta over a decade ago, I used to look at the Partridge Inn as the bougie place where only fancy people could stay. Oh, how times have changed. Decided to book a one night stay while seeing family, and I came out thinking it was fine to see once for the experience, but I would opt for a run of the mill modern hotel next time. Lobby is clean and updated, service was no frills and effective. Once you get into the elevator and get to the upper floors, you start seeing the "vintage charm" of the building. The hallways and parts of your room seem dated, but you know they tried to modernize as best they could. I got a Diamond upgrade to a room with a balcony, which was kinda neat because you could walk out there, and actually walk the whole two sides of the building because the balcony is one large connected space, with seating and all. But the floors were definitely warped. Some nice views can be had there, but I also don't like the notion that anyone could just walk in front of my windows too. I slept fine, but there was certainly a sense of mustiness you just couldn't shake. I will give kudos to the Hilton food and beverage benefit here because there's a nice little gift shop in the lobby with plenty of food, drinks, and even alcoholic options. Yay for a free $30! Minus one kudos for the parking situation, because you're basically surrounded by all kinds of trash and boxes as you exit the car and walk into the hotel from the back side.

When paying nearly $500 a night, you expect an excellent experience We stayed their first 4 nights during the Augusta NNatuonsl Women's Am. What a nightmare from the moment we checked in Started with calling down to the front desk for some assistance. None of the phones worked in the room.!!! They told us to text them during our stay. Had to go back downstairs. Refrigerator was hot Tv in bedroom only has ROkU, no local channels on either tv There are no towels rods or hooks for anything in the bathroom. Went to dinner there first night: Waitress was totally untrained. Didn't tell us any of the specials. We ordered shirt ribs... no shirt ribs available. Had to ask for water She brought check 5 minutes after our entrees were delivered. Had to ask for dessert menu. She had to redo bill Waited for ice cream.... Out of ice cream. Had to redo bill a third time. Had to ask for forks for our pie. Next morning /breakfast: no decaf coffee Waiter was complaining to us that all the water glasses were filthy and the night crew should have polished them. He's slamming glasses off every table into a rack, yelling at another waitress about it in front of us. It was like being in an employee locker room with all the yelling! Didn't have GF bread Out of eggs Benedict!! Texted front desk to get our car No car ready, they didn't check texts Had to wait for car Receptionist chomping on bubble gum in front of everyone When we got back in the afternoon , wanted tea..., thermos empty. No water Room was not cleaned. Trash not emptied, didn't leave toilet paper , Didn't sweep of vacuum or wipe anything. Hair on floor and in tub from previous guests. Ewwwwwww Friday morning breakfast. Had to ask 3 X for cream. Never came with it No stevia No BUTTER at all!!! Butter!!!! Eggs came- uncooked. Grits cold!!! Hubby all done, they still haven't come back . Manager came back in 10 mins later to redo mine Friday night dinner: 6 pm- told no tables available at all. We could sit at bar. Nobody working bar. Only 2 tables had people at them Asked again, they gave us a table. What the heck???? Saturday am: texted for car. No car!!! They could not find the rental car first. . Hubby had to go look for it with hotel. They also couldnt get car to unlock with fob. Hubby had to go help them figure that out. What a horrible horrible experience. Save your money. Don't stay there. Totally inexperience incompetent staff!!! They did nothing to resolve any of our issues or make it better. ! They should close down.!!!!!!!

My husband and I visited this restaurant for our anniversary for brunch! The food and the service was impeccable. Everything was absolutely delicious, and our servers were amazing! They made us feel as if we were the only ones in the restaurant! Monica was our servers name and she was very attentive to making sure our visit was pleasant and one to remember for our anniversary. The manager Makia who was also there was very nice and so accommodating to all of our request! If you're looking for a place to visit, while in Augusta an upscale feel with a southern touch, this is the place!! Trust me you won't be disappointed!!!

Very cute southern hotel. Keep in mind it is a restored hotel, so it is not perfect but the charm makes up for it. The staff is attentive and quick to correct any issues.

Wifi was not functioning, immediate nonstarter. Check-in took 15 minutes because the network was glitching but concierge staff were truly lovely and apologetic. They said the guest wifi wasn't impacted and acted like it had just happened out of nowhere but this was not true and I later learned the wifi had been out for three days. Hotel feels outdated, not historic. Tacky and cheap modern finishings on an old building without a sense of history or class. They went with a black and white fake marble "glam" look in the lobby which felt very out of place. Small guest rooms, closet is in the bathroom and no bigger than a coatroom. No iron in rooms. Requested one at the front desk but they said I would need to wait for security to unlock it. God awful paint job-- colors are fine but its like they gave it the landlord special with a thick smearing of paint that looks messy and drippy lines and paint beading. Nespresso pods were off-brand and unlabeled, no paper takeaway cups or tea options in room. Pleather office chair was peeling on the back and seat. Found an absolutely enormous spider in my room and had to take it outside but fortunately the cobwebs in the bathroom provided adequate warning so I wasn't entirely blindsided.

Wonderful place to visit and experience what Master's guest can expect. The renovations have really elevated this historic hotel. While the buildings are beautiful I credit the staff of the hotel for being the heart of the hotel. My room was clean, comfortable and inviting. I slept quite a bit as the mattress felt as if it was made especially for me. Beyond the magnificent bed, the room features a very cute bathroom with a beautifully tiled shower. The restaurants were absolutely delicious. I enjoyed both restaurants during my stay. The lovely wait staff made this solo traveler feel at home during each dining experience and gave great suggestions. They are still renovating the hotel, but don't let that stop you from staying for a few nights. I promise this hotel deserves to be part of the Hilton Curio collection.

Random first time visit. Heard great reviews of the place! Dominique was our server and she was AMAZING! Food was very delicious too! Do recommend!

It's not lost on me that the hotel has historical significance, but, it's time for a real update. I stayed for one night and decided to stay the rest of my trip at a different hotel. The room was clean, but hotel was musty in areas but not overbearing, the front desk was charming and friendly but a bit disorganized (it was a busy time). I was disappointed that the advertised free shuttle service was not available from Augusta airport when I called to request it. So I ended up taking the only available cab (no Uber/Lyft available) for $40. Uber would have been $15.

I stay at about 10 hotels a year (especially before COVID) but don't write a lot of reviews. However, I wanted to share my experience with the Partridge Inn. It was terrific! The PI is a sort of mini historical hotel located on a hill above downtown Augusta. The renovations are finally complete--at least in most of the spaces-- and things are working well. My daughter and I shared the largest hotel room I've seen in years (maybe 20 ft. by 12 ft.?) and there were lots of nice touches, like good smelling soaps and shampoos and nice, big towels by the pool (I had two swims in 24 hours--heavenly!) In the morning, we had a delicious and very reasonable hotel breakfast. The best thing about this hotel was the staff--this hotel is fully booked with folks who are happy to help with anything. Although the Partridge Inn may be one of the more expensive hotels in Augusta, it is incredibly reasonable for a city hotel, especially one with this much charm. Don't expect the Four Seasons. Don't expect some memory of a perfect Hilton, wherever that may be. But if you expect a charming few nights at an old historic inn, run by sweet and engaging people, you're in luck! I'd happily stay there again.

We were in town for a family reunion over Memorial Day. We decided to stay here because it was downtown, close to the reunion & looked super nice. It's a quaint old house that has nice rooms. I think we might stay here again if it was convenient but the pricing is a little high for the hotel.

Is there a choice of zero stars???!!! Where to begin... Pulling into the parking lot you get a feeling of being brought back to the olden days with the stunning old white mansion. Quite majestic. We enter into a charming lobby, reflective of the exterior, with beautiful appointments. Check-in couldn't have been more pleasant. We find our way to our room, carrying our own bags, as there was not a bellman. A little musty in the hallways, but clean. We get to our room. Again, nicely appointed and quite large. We had been up early from our flight and opted to take a short nap before starting the evening festivities. I began to nod off and I heard a loud banging noise- like a hammer on metal with a fast tempo. As I lay there I thought, ok let it finish so I can sleep. It stoped, I started to fall off to sleep & again, the banging. I'm thought to myself- this can't be. I'm sure it will stop momentarily. It didn't. After a few minutes it stopped. I fell to sleep & guess what?! The banging started again. At this point I began investigating. It was the water heater in the room! Not only was this noise not going to stop, it will continue our whole stay. Mind you- the hotel was far from full. Why on earth did I get this room? I called the desk & explained. They said to come downstairs for a key to another room. We carried the bags down, got the new key & started back up again to the new room. Again, nice, spacious room. But.....it stunk- musty, mildewed & very dusty with spider webs to boot! I was mortified. Once again, I called downstairs & explained the issue. Again we had to go down and fetch the new keys. There were many steps involved, not just an elevator. Being in an old mansion there are steps everywhere that must be used as the elevator cannot access each area. I had been up since 4am to get an early flight and at this late hour, carrying our bags up & down the stairs several times and being annoyed, this was exhausting. Now we late on to room #3- the manager escorted us in. Seemed ok but dead bugs, dust & mold mildew scent. We decided we'd stay in the room. We'd had enough. We'd gone out for the night & got back late. We couldn't wait to hit the bed. It is now almost 2 hours after we'd checked-in. Unacceptable. At the crack of dawn, we hear what sounded like hammering. It's start, then stop, continually. I look outside the window & they had 2 men working on the outside of the building- hammers, saws, you name it. We were beside ourselves. Exhausted & now this?! This was all addressed by the manager, offering one free night after paying too dollar for 3 nights. It was all like a bad dream- only I wish it was. Expensive & for what?! Once back home, I could not get the hotel out of my mind. I took action & wrote to Hilton, as it is a Hilton owned property- which I hadn't been aware of. Anyway, I sent a letter detailing all of the issues we'd dealt with. What did I receive back? A phone call from corporate to say they were sorry. That was it- I couldn't believe it. Hilton- apologizes & then hangs up. No offers of any kind to make up for all of the trouble. Never again will we stay at a Hilton.

I will like to thank ALL of the staff at this hotel for doing an amazing job during both of my visits. The weekend of 7/4/21, me and my fiance had to come to Augusta, GA due to my parent figure being ill. The closest hotel we could find to the VA hospital was The Partridge Inn curio. I was very upset already because someone I love dearly was passing, but I forced myself to stay humble. Once I arrived at the hotel, I was greeted by Mr. Jimmy at the door, and he helped with my bags. I'm a former employee of Hilton so I was impressed with that alone. Once I got to the front desk, all was good with the checkin. I got to my room and it was a little musty...very clean but it's an old mansion so I expected some charm. I went back to the front desk to advise and I was placed in an exceptional room! All the staff were extremely kind. Then I met Mrs. Ashley in the restaurant!!!! I truly don't believe she is human.. This sweet young lady works literally around the clock! She served me and my family that afternoon, night, and breakfast! I had to come back for the following weekend for the funeral, and I brought my family. Again Mrs. Ashley served us and I have never been more impressed! The same schedule around the clock. She remembered all of our names and drink/food orders. Both weekends I stayed and even though for a sad and somber event, I truly enjoyed my stay! Each and every employee were so kind and pleasant. The front desk manager that worked so hard to get the extra room for my family was amazing as well! Please keep up the great work and also promote Mrs. Ashley. You are truly missing out on an opportunity and another business just might take her away because she is absolutely phenomenal! Excellent food, Bands, and Bar!

It is with great disappointment that when we arrived at the hotel we found out that the rooftop bar we came for a view of downtown augusta at sunset has not reopened with the recent renovation. Huge disappointment!

This classic hotel takes you back in time. The views of the city are beautiful. Each time I've stayed here, the staff were friendly and attentive. It's an historic hotel with some modern updates. It's not fancy with all the newest bells and whistles, but it has a lot of charm. If you are a guest with mobility issues be careful when selecting your room, or call for help choosing. Some rooms require taking the stairs after you exit the elevator. The room balconies are very spacious. The bedrooms and bathrooms are smaller than modern hotels. But the design and architecture are true to this hotel's time. The rooms are clean with comfortable beds and modern TVs other furnishings. The location is central to everything we normally visit during our trips... just minutes from downtown. Their breakfast/brunch is one of the best at this level across the Hilton brand. Enjoy a meal or cocktail on the balcony!

This is a review for the Six South restaurant. Absolutely horrendous and overpriced food if you can even call it that, everything was just salty or bland. While the drinks and ambiance were decent, they really need to send their chefs to culinary school or hire new ones. In addition to the assault on our taste buds, food arrived cold over an hour after ordering despite the restaurant being almost empty. The rooftop bar offers nice views over a historic part of the city, but that seems to be only redeeming quality of this establishment.

Decided to stop in Augusta on our way to Northern GA. We were excited to visit the town where the Masters are held every year. Because this iconic event embodies such tradition with beautiful grounds, we envisioned that Augusta would reflect that. Aside from some lovely streets and boulevards lined with grand mansions, the rest of the area looked tired and disheveled. When looking for lodging here, I should have gotten a clue when I could not find any really special properties to stay at. The Partridge came up, and with its long history and commanding building with Southern porches and balconies, we thought we hit pay dirt. The lobby was small, with low ceilings but attractive enough. The only staff member who stood out for his kind friendly nature was James, the valet and shuttle driver. Other folks did not seem particularly pleased to be there, and their interactions with guests reflected that. Some of the public rooms were very comfortable, with decent decor and atmosphere. The guest rooms were a different story. Our superior king with balcony was only big enough to house the bed, nightstands, and a desk. If you wanted to relax, you had to sit on the bed. The balcony was huge, but incredibly uncomfortable as it was dirty and had but two cheap chairs and a small table. The quality of the indoor furniture was awful. Bad particle board, that looked like the pieces belonged in a dollar general back office not in a guest room of a historic hotel. The bathroom was tiny, the TV wiring was exposed, the old floor was warped and literally had moguls throughout that you could potentially lose your footing on. Out of pure convenience, we decided to have the breakfast buffet at the hotel. It had potential but fell short. The made to order omelette and waffle station was probably the best offering. Unfortunately, the staff person seasoned none of the ingredients while preparing the eggs, so my omelet ended up having little flavor. Adding salt after the fact did nothing to help. The hot items included chicken sausage, bacon (incredibly salty), scrambled eggs, potatoes, biscuits ( hard and dry), gravy (no sausage but plenty of butter, so pretty edible), and grits. Other selections included the usual suspects...cereal, fruit, breads, muffins, and pastries. This place needs a serious face lift. For being such an important part of Augusta's history, you would think they would want to do their best to keep this treasure in tip top condition. We will not return.

Rooms are fantastic. Staff in hotel and bar and restaurants were all on point. Food in restaurant was also really good. Would definitely come back and recommend.

I really and truly wanted to like this place. The pictures on the website are beautiful and make it seem as if it is a very nice classy hotel. But everything from the ladies at the check-in desk to the terrible moldy smell in the hallways and the rooms made it for a very bad experience. I arrived at the hotel and was greeted with attitude. I brushed it off because sometimes people have bad days but when I got to my room I found that there were still clothes in the closet from another patron and all the pillowcases on the bed were filthy. Honestly the only saving grace for this hotel is their Room service because the food is prepared by their restaurant.

Beautiful building on the outside and okay on the inside. Needs some TLC maintenance for sure. I love the funky old feel. Parking garages need a little cleaning too. Would stay again without hesitation.

We got off to a rough start because our room wasn't ready and we really wanted the room with balcony facing a certain way so we waited. The staff was very friendly, professional and accommodating. Harvey kept us updated and Miss Mimi (her nickname) made sure our room was ready. We decided to use our bonus money ($15 each) for breakfast the next day so we got take out from Happy China 2 down the street. The king size bed did not disappoint...it must have had a feather/down filled mattress topper that was heavenly and was complimented by feather/down pillows. The next morning we went down for breakfast and although short staffed, Miss Wanda was very inviting and friendly and found us a table right away. Miss Vanessa was our server and she was friendly and pleasant and knowledgeable about the menu. Our food did take a little longer than expected but Miss Wanda and Miss Vanessa kept checking on it and made sure we got it hot and delicious. My husband got the regular scrambled eggs, toast, sausage and fries and I got the eggs Benedict with fries. It was worth the wait, delicious! Since it was late being served she offered to comp our meal...totally not necessary but appreciated. So since we still had our bonus money we used it for snacks at the front desk and had an overall nice time. But what made our stay great was not the accommodations. It was the staff...Harvey, Mimi, Wanda and Vanessa made our trip enjoyable.

NO WiFi Sun, Mon, Tues, Wed, & probably tomorrow (Thurs) too!! ughhhh. GOTTA KOG INTO WORK AT STARBUCKS!!! NO bath towels Sunday or Monday even after complaining.. Had to go downstairs & get them myself!! & NOTE housekeeping is only done at request, however my coworker requested housekeeping & never received it. You get one small shampoo & conditioner to last all week. My hair is LONG. Luckily I brought extra shampoo. Geeeez!! We've stayed here often. Our company usually stays here. No more. Ughhhhhh

After seeing reviews improve since re-opening, I was so excited about treating my mom to Mother's Day brunch at the PI, but unfortunately, we both left disappointed. The very good: I found out day-of that we would need to eat earlier than expected to head to post-meal plans, and the person I spoke to over the phone & LaShaye were stellar in understanding and allowing us to shift our reservation up by half an hour. They went above and beyond to accommodate our request on what was surely a hectic day. The okay: Parts of the buffet were good, and there was a decent variety of food. We enjoyed the beverages. The bad: When we arrived, we were sat by a hostess at an outdoor table with no water, silverware, or menus. No one from the service team came to speak to us until almost 7 minutes had elapsed, by which point we had moved our table about a foot away from the Georgia flag that had been hitting my mom in the face because of the wind. The server remarked that the previous table did the same, which made us wonder why they reset the table next to the flag instead of leaving it shifted. I looked on social media, Yelp, and the Partridge Inn, Hilton, and 8595 pages, but there was no menu listed for the day. We were not told it was buffet-style until having been there for almost 20 minutes, at which point we had to ask for silverware (she only brought us one set, and we ended up grabbing a second ourselves at minute 30 from behind the hostess stand) and water (this request was made 3 times over 25 minutes and involved me going to the bar to request the water before we both finally got a glass). The buffet menu was vast, and therein lay the issue. There were tables, carving stations, and open-air trays set throughout the main dining area & bar space with no continuity (southern supper fare, seafood, a station that had a custom pasta sign but was actually for omelettes, potato salad & deviled eggs set next to charcuterie & fruit, breakfast foods to the side, several sections of dessert on makeshift stands with poorly-ruffled tablecloths underneath as decor, a make-your-own-cake station with Kroger variety containers of sprinkles). Most items were bland, the prime rib was served to my mom well-done, and one of her mussels had what appeared to be a baby mussel growing underneath it inside of the shell. We were able to find items that satisfied our hunger, but none of them reminded us of the signature southern flavors and elevated fare that we were used to from before the renovation. We ordered mimosas (again, no menus) when we finally had a server come to our table. Future requests for drinks came slowly and with a feeling that we were inconveniencing the server- she even stopped me at the bar when I was first (and finally) getting food to have me carry my own drink to the table along with my plate (we paid individually for each drink; no bottomless service was offered). Tables around us also commented on how long they waited and how bad they felt asking for basic items (water, cutlery, drinks, buffet information). Service staff seemed consistently confused and stressed. They regularly yelled over tables to ask questions of one another or figure out who was taking care of whom, and while our outdoor area only had 4 tables with 9 people total during our meal, we were left with 10-15 minute stretches with no service staff outdoors. In fact, a gust of wind blew the tablecloth, glassware, and plates off of a table, and patrons tried to save the items from falling; ultimately, another 5 minutes passed by the time a service staff member came out and questioned what had happened to the table. When we received the check, I expected elevated Mother's Day pricing, but $60 per person for the buffet, before beverages and tip, seemed excessive for what we were able to enjoy. I would highly recommend consolidating the buffet offerings to ensure better quality and efficiency for that price point, as we were happy to pay it for the sheer amount of food offered but felt like the meals we each ate were not worth that amount. It seems like the plated meals are getting back to the known PI standard, but I hope to see future buffet-style meals offered at a higher caliber of service and thoughtfulness of menu. This space is so remarkable and always holds so much potential, and I look forward to returning once they are able to hone in on their specialties and processes!

They struggle.... Beautiful building and bar that cannot quite make it to the level you expect from. Hilton Curio... Bless there heart.

Worthless. Don't waste your time. Restaurant personnel are clueless. Will never come here again.

I'll start with I have never stayed here. In 2019, I got a great recommendation from a friend that this would be a beautiful venue for our wedding. It has been the worst experience. Since then, there have been three different sales managers, Tom, Tangee, and now Madelyn, and I had to personally show up in the lobby to learn that there was someone new. All three of them were terrible to get ahold of and never return emails or phone calls. Every time I needed something, I have had to show up multiple times until someone is present. Now, since we are active duty and came down on orders and due to the terrible service, we are cancelling our event. Once again, there has been zero communication. I was told that my refund would be processed in 30 days and we are beyond that. I am very reasonable and send Madelyn an email for an update on our refund. No response. After an additional email, phone call, and voicemail, I now have to go back and wait in there lobby for someone who can help me. I am just trying to get my money back, which is in the contract that I can get a 100% refund with my cancellation. Maybe it's a great hotel, but I would never recommend the Partridge Inn to someone trying to host a wedding or other event. Go somewhere else where you are valued and at least communicated with.

This is truly a beautiful historic hotel. Having a balcony is a must. We enjoyed the room, the balcony, the street noise, the rooftop bar and a parting breakfast. I don't give many 5-star reviews, but I felt like the Partridge Inn did things right!

Cannot say enough wonderful things about this place. I booked an event with Tom and he truly went over and beyond. When we arrived the night before everything was already ready. We were able to eat at the restaurant. The hush puppies and mac n cheese lobster were delicious. Stephanie was our waitress and she was truly the best waitress I've ever had. She is a doll. This place defines southern hospitality. We will definitely be booking another event here.

We were looking forward to our dinner at 8595, the hotel restaurant but were incredibly disappointed! It was obscenely expensive for what we received. It took 15 minutes to get 2 martinis and one of their signature cocktail AND the martinis were served in plastic glasses, plastic!!!! My salad was the Mason Jar salad for $20 and was the size of a dinner side salad; one meal was Cajun pasta for $75 with a full lobster but they didn't crack the lobster claws; after squirting lobster juice all over himself; he didn't bother to crack the 2nd claw; BTW; it went right through him & he spent 30 min in the bathroom as soon as he got home! The fried chicken was good but dry. Popeyes chicken would have been a better value for the money; the Mac and cheese was very good. My husband's second martini was ordered dirty but was straight gin. We were told it was a special Masters Week menu; wondering if the prices were Special as well. We ate dinner at Abel Brown & Craft & Vine since we've been in Augusta and what a difference; these are quality restaurants; skip this venue and head to another restaurant in Augusta!

Hilton has renovated the historic site into a Curio Collection Hilton property. I like it! Big comfy bed. Sexy mirrored wall. Modern furnishing and Spacious room. I've been looking for "Emily" but sadly there's no sign of her. I would definitely stay here again. Nice veranda off the Bar/Restaurant. Slow service but we weren't in a hurry. Very close to Augusta National. http://www.hauntedrooms.com/product/the-partridge-inn-haunted-ghost

Pricy but delicious brunch. AMAZING French toast and chicken and waffles. Annie was our waitress, she was the best. Definitely a great place to treat yourself!

100% one of the best hotels to stay at in Augusta! We were here during Masters week and we only have positive things to say. The staff was super considerate and friendly. Considering it was the busiest week in Augusta, they were able to make it seem like their guests were their top priority. Shoutout to Holly White, the GM, for checking on us and making sure everything was going well! The hotel is beautiful and I can see why it is one of the top places to visit in Augusta. In addition, the restaurant was definitely the nicest I ate at this week. The atmosphere was very welcoming and felt like a true southern gem! I would recommend the fried chicken and fried green tomatoes! Overall, I will definitely be returning.

I was very disappointed with my experience here. The shuttle service was down during our stay and the staff made no effort to accommodate or assist in finding us a ride, or reimburse for the transportation we had to arrange on our own. They were often out of supplies, ingredients etc. and it seemed as though they were very understaffed - service was very slow at the restaurant, where we ate because we had such limited transportation options. Overall very disappointing, especially for the price we paid to stay here. I would not stay here again and I would not recommend staying here.

I was so excited about going somewhere special and elegant for my 13 wedding anniversary. We were gravely disappointed. I gave The Partridge Inn Restaurant a 1 out of 5 and this is why- Taste-I ordered the chicken and waffles (my chicken was brown on the outside but it was bleeding when I cut it with my knife. My waffles were hard. The salad lettuce was brown. My drink was gross. When I brought it to the server's attention, she asked do you want me to get the manager. The manager could have cared less. Atmosphere-The manager was looking at us as if we were not suppose to be there. As if we were merely an annoyance since there were hardly anyone in her restaurant. We sat outside, the tables were dusty. It was just a terrible experience. I don't recommend anyone go to this place. It is really sad. I hope some improvements take place soon because I believe that this restaurant has the potential to become a gem. Signing off, Missy Taste Bud

While is a cute place overall they need to do dome staff revamping and fix up areas that need it for example I paid extra for a room with A veranda too look out, it was in bad shape didn't feel safe plus u could smell food from restaurants kitchen, so did not use, asked for extra pillows never got them. Check in took forever said they were backed up on getting room ready... Can't say I'd go back...

A great remodel and the entree's are amazing! However, the deserts need some attention to detail. The cheesecake is dry and bland, while the bread pudding was burnt.

This hotel has a historic feel to it with nice modern amenities on the inside. The room was pretty nice and I like that as a Diamond Hilton Honors member they give you a free drink certificate to use. They have complimentary valet, but I didn't find that out until after I had already parked in the attached garage that the GPS took me to. The issue with the garage is that there are stairs that must be taken to get to the hotel no matter the level you are on and no elevator. This makes bringing in luggage a little difficult. Besides that, my only other complaints are that the walls are PAPER THIN! I could clearly hear the tv in my neighbors room and even when he coughed . Also, my room was on the third floor and my windows led directly to the patio. The windows aren't one way or anything meaning if anyone is out there, they can see directly into your room...and they are like inches away. Needless to say, I kept the curtains closed the entire time. Overall it was a decent stay.

More than a hotel. The Veranda, Rooftop bar, the amazing weekend brunch is worthy. Their fried chicken and waffles will impress any food critic- so don't be afraid to order the locals' favorites if suggested. This is a beautiful historical hotel with all the right modern updates. Pretty special place in my opinion.

It's a cute hotel tucked away from most of the traffic of Augusta, with a modernized interior and amenities. My stay was in March so the outdoor pool was off-limits, though it does look like it would be nice in the warmer months. They do offer keyless rooms and app/online check-in, so the day before I was able to choose a room and then when I arrived, just park and walk straight up - so convenient. One big attraction seems to be the rooftop bar, which is small but cozy and has a great night time view of the city. There's a few couches and a fire pit, with stools around the rooftop railing (tip: take the elevator to PH to get there). I did see a group leaving the rooftop to head to the second floor, since there is also a bar and occasionally live music there (additional tip: if you're gonna be in your room on Saturday night, don't stay in a room on the 2nd floor, the noise travels). The problems I had were with the noise (I could hear everything outside too) and the air conditioning in the room. I have to be cool to sleep, so I tried setting the AC around 68. The fan (at the base of the bed in this room) kicked on and is no joke - but once the room was the adjusted temperature and it turned off, I got really warm and woke up. AC doesn't go lower than 66 and that was barely cool enough for me to sleep. Ended up with me tossing and turning all night, waking up 5-6 times too hot to sleep, which makes me hesitant to book here again. If you aren't as particular a sleeper, pick a 3-4th floor room and you should be good to go. Also - the sink in the bathroom is just dumb. There is a shelf that sits above it, covering the handles, faucet, and about half of the sink. I washed my face at night/in the morning and got water all over myself and the floor every time. Brushing your teeth or washing your hands is also weird, while having to squat down to see the handles - pretty annoying.

This review is solely based on their restaurant and event/catering services. I did not spend the night in the hotel. My family recently had my grandfather's 80th birthday celebration in one of their event spaces for about 50 people. The space was really well kept, nicely decorated, and prepared for us when we arrived to set up. We were able to put up a large projector screen, photo booth, cake table, and party favor table comfortably in the room. There is also a balcony directly connected to our room which made for nice photos and a spot for people to move after eating. The staff was exceptionally nice and helpful throughout the night. I will warn you that if you want the entire floor to yourself, there is another larger event space on the other side of the bar. During our event there was a wedding reception going on but you could not hear anything from it, just an influx of a lot of people moving in and out. We went with a buffet style dinner consisting of salad, Mac n cheese, cornbread, meatloaf, collard greens and a bread pudding. The food was much better than I expected and it tasted like a good Southern home cooked meal. Obviously not the best food I have ever tasted but as far as catered party food goes, it was pretty good.

Biggest sht show we (about 30 of us!) ever experienced. I don't even want to relive the horrendous experience by talking about it. Clearly they should have stayed 100% closed until they finished renovations and got the hotel in any kind of working order. You name it, it happened. Two good things: staff was FRIENDLY, bed was comfortable. That's it! ( and please keep this review for others to see, even before the reno people from the reviews had the same horrible experience. Good luck. Go elsewhere $