anthonyg65
Google
As a first visit to Thailand I expected great things from this hotel choice , it’s an amazing hotel , on arrival we were surprised to get a room upgrade to a suite with pool and extras including to which we were very grateful, pre booked new years gala meal during our 2 day stay with arrival 30th December, and also the 2 hr drinks package for new years ever in the 360 roof bar . Afternoon cocktails were included in our room stay so we decided to take advantage of this and stay out for the gala meal also , the Alto bar was great but sadly the drinks didn’t live up to the hotel standard to which we decided to cancel 2 of the drink packages and kept just one . We then decided to go to the gala meal which also again for what we paid I expected better it was average. Then we went up to the 360 bar from 10 to see the new year in which we were looking forward to the most , myself only participating in the free flow drinks after witnessing poor quality cocktails earlier, 3/4 of an hr to get my first drink and it wasn’t even busy and as we expected the same poor quality drinks , we sent the first ones back and took another 15 mins to get a replacement and again very poor drinks , ordered a totally different drink and it came just as poor , a dj started at 10 which was built up as the main act of the evening, played for nearly 3 hrs and not one person had danced , same beat and tempo all night with no consideration of different age groups , no countdown and no fireworks , only the ones in the next town which we could see , as an international dj myself it was so easy to pick fault , probably the worst dj performance I’ve witnessed, played on auto play all night, hence she was doing nothing , I asked her to change the music to get people dancing and advise , enjoyed the hotel and would return but as for drinks and special meals etc No , we had better standards of drinks in phi phi village with the locals