The Peaks Resort & Spa

“Stunning views of the Rocky Mountains” is what’s advertised. But the building angles around to the left and Room 450 looks through a tree at a condo building. If you stand in the far left corner and angle yourself to the right, there’s a partial obstructed Mountain View. Hardly stunning. After raising the issue in the morning, the front desk said they would try to do something. Despite many rooms being available for sale online in the same room category and in other superior room categories that could have been an upgrade to compensate for their error, I was told that because of the current occupancy and average daily rate, the best they could offer me was a refund if I wanted to leave. Think about what they’re saying: “we think we can sell this room to someone else so we don’t care that we lied to you. We will just lie to someone else” So I left. In the cold and the dark I walked out and rode the gondola into town stunned at the lack of hospitality and the willingness to stand by their lie. Room 450 does not have stunning views. They advertise it as having stunning views. They don’t care. Also the restaurant on site sucks, the dinner sucks, the breakfast sucks, and they’re very strict about check in time.

The Peaks Hotel is very nice, family friendly, clean, updated (which isn’t always the case in ski towns!) and convenient with the ski in ski out option. It’s only a short walk to the mountain village area restaurants and gondola. The service was impeccable. The servers at the restaurant, the ski valet crew, the bellmen, front desk and housekeeping were all extremely friendly, attentive and immediately meet your requests! We had such a great experience with Angel who had to help us several times with our busy family of 5! Thanks Angel and Peaks Hotel!!

The hotel is in a great location and had beautiful views. The room was very convenient. The staff from when we erected picked up at the airport were extremely nice and helpful. Special shout out to Jorje who drove us, Julio who helped us around the resort and the guys at the front desk and ski valet. The food at the restaurant was really good, especially the dessert. We appreciate everything. Thank you

Had a great Christmas holiday week at the resort. When comparing to other properties in the area, this one is a hidden gem. When we pulled in, Angel took care of valet and luggage for us. My doubts instantly went away, confirming this hotel is as good as all the other expensive properties near by. I say this because this resort is reasonably priced. From day one to check out, all was great. Kids had a blast at the heated pools, and lots of snow fun. One thing that would be nice is to have more variety of restaurants at the property.

We had a wonderful first time staying at the Peaks! Starting with the valet/bell staff (especially Mario and Angel), housekeeping throughout our stay (Liliana) and checking out (Marie and Ed) it was such an enjoyable experience. Love the ski valet and ability to immediately hit the slopes each morning. We will definitely be back!

Fabulous time at the Peaks. Room was comfortable, bar & happy hour menu was great, spa was relaxing and sitting by fire comfy. Beautiful scenery. Telluride is a super cute town. Laine will get you setup at the spa. Watch for Nickie, the fire goddess; making sure the fire is roaring. A great birthday celebration.

My wife and I had an absolutely wonderful experience at the Peaks Hotel this past September. Rooms are beautiful, we had an incredible view of Wilson peak, and the bathrooms shower and tub were wonderful to relax after some big hikes. Staff provided us with complimentary prosecco and chocolates upon arrival with a kind note congratulating us on our wedding. Other staff interactions in the spa were wonderful. Location is just about perfect with a short walk to the free gondola to town and all the wonderful shops/restaurants int he mountain village. We might even come back every year for our anniversary!

Photographed a wedding here in March, and it is one of the most stunning places to host your luxury mountain wedding in Telluride!! The deck overlooks the San Juan mountains which provide the most gorgeous backdrop for a ceremony. The reception spaces are amazing as well! Would love to work here again!