Alicia M.
Yelp
I'd give less if possible... never going back.
So I was told this place was 'the spot' for wings. I'm a big wing person and have been on the search for the best wings. Let's just say... since I walked in, this place just went down hill all around.
First, you walk in and there's a crowd of people. I assume the food must be good if that's the case so, I get more excited to try it. I look around and see no host stand and no one is around the crowd of people by the door. Awkwardly, I ask someone standing near where the host stand is to put our names on the list. The lady tells me, "There's no host stand. Some guy is walking around taking names". Talk about inconsistant... because we had to track this guy down to ask for our name to be added on his list.
After about 10-15 minutes of waiting (no big deal. I noticed a larger party of 8-9 in front of us), we get our name called and get sat. A guy comes up and gets our drink order. Simple. Secondly a young lady, Abby comes by asking if someone stopped at our table to get our drink orders, we looked at her puzzled and said yes. Turns out, she's our server and I'm not sure who the other guy is. I understand setting up someone's table if they are busy but, no mention of someone else being our server had been told to us.
We look over the menu and order an appetizer-chicken nachos and the half order of wings with a side of tots. We asked for extra sauce on the wings and to make them extra crispy. Our server tells us, "That'll be an extra 5 minutes, is that alright?" Of course. I live crispy wings no big deal, we have a appetizer.
We get our order in and about 10 minutes later we get our nachos. First touch and something feels cold. I thought, 'maybe I just touched the tomato'.. a second bite in, I notice what's cold is the chicken. It's almost cold like it was frozen and microwaved...
We look around waiting for our server and she doesn't notice us, as another server does asking if we needed something. We ask if the nachos are suppose to be served cold and she slowly says "no". She kindly takes it back and not even 3 seconds later our normal server comes up and apologizes.
The same guy who took our drink order brings us our nachos back with a rude comment of, "Tell me if these taste better so I can sleep better at night". It was awkward enough having him stare us down as we ate. But once again.. it was just the same as when we got it. I'm not one to send food back, let alone a second time so I told him it was fine and he left. Come to find out, he's the bus boy walking around clearing tables.
Now our wings come out. They look drenched in sauce like someone had poured it out onto the wings on the plate, not actually mixed the wings up in it. I grab for a wing and instantly I'm irritated. The wings are cold to the touch. As again, if it was just frozen and microwaved. I tasted the chicken part itself and was disappointed all around of the taste, quality and temperature of the wings. Apparently that extra 5 minutes didn't happen with these wings...
Most disappointed I've ever been in a restaurant.
The only good thing... Our server Abby was really sweet and did her best.