The Pelham Hotel

The hotel was extremely overpriced. We booked through Booking.com, where parking was listed as available, but upon check-in, we were told it wasn’t included. We had to pay an additional $150 for parking valet, on top of an already high room rate. The hotel room itself was nice no complaints there. However, the amenities were severely lacking. There’s no restaurant or bar on-site, and if you want alcohol, you’re required to purchase an entire bottle, which is completely impractical. Staff were loud in the hallways during cleaning, which disrupted the peace while sleeping. Room service is only provided every three days, and when we asked for fresh towels, we were told we had to go downstairs to get them ourselves. Overall, the hotel offers very little. You’d get more value and better service at a typical chain hotel. While the staff was friendly, the lack of convenience and amenities makes this place not worth recommending. I personally wouldn’t stay again. The one highlight was the location everything was literally just a block away, which made getting around very easy.

Overpriced for not so much! The published photo of hotel is doctored- not near how it appears in person. Better prices at Marriott and other brands. Shower was weak and shower head great need of cleaning and decalcification! Staff were friendly and coffee was delicious but room left much to be desired! They only offer cleaning service upon request and it must be requested by text. Parking was $57 per day. We believe the valet messed with our car. We could tell they pilfered all through it. Our presets for driver 1 & 2 were completely wiped and it was apparent they tried messing with media system. That alone will deter our staying again!

Great little hotel Keenya at the front desk was amazing She remembered we were arriving first thing in the morning and had our room ready for us at check in. The rooms and decor are cute It's more boutique style than a big national chain. But if you want cute, clean with seriously comfortable beds and good location? This is the place. It'll definitely be my go to when in town

Great location!! Clean. But what you get for the price is not worth it. We were in an interior room, and it was clean, which was my biggest requirement, but very dark. The lighting was insufficient. Friends we were traveling with felt the same. We had to use our cellphone lights to see! Service wasn't great. We had to ask a few times for morning coffee, that was supposed to be in the lobby, to be made. All things considered, the walkability of the location wasn't worth $1000 for 3 nights.

We had a really good stay here. Smaller place but really close to everything want between the Mississippi River and Bourbon Street. Price was great. Front desk staff was friendly. Room was comfortable, both faucets in the bathroom left a bit to be desired, but overall was a good experience.

Great little hotel. Keenya at the front desk really took care of us. Got us checked in early remembered our room request (4th floor) and the fact we were arriving first thing in the morning. Top tier customer service! The hotel and rooms theme are so cute and clean! As others have mentioned very comfortable beds I'll definitely be back

The hotel is nicely located and moody. Loved the dark sofisticated cigar bar look. The ceilings are high, it's quiet, the bathrooms are a good size, plenty of space. I wish the room had a microwave but there was a fridge and good storage. Loved the touches with the old school radio playing when we got in the room and the staff is very friendly.

Total experience was nice. Deposit was $150 that is standard. I love how they left the radio on on check-in day. There was always someone available for assistance. Free bags of ice in the lobby. Great location. No microwave in the room but there was a fridge. We loved the quiet, dark, sexy speakeasy vibe. We would return for sure.

I stayed here for the last night of my trip to New Orleans, and after staying 6 days at the Hilton Riversde, I quickly realized that I instantly loved the vintage boutique hotels so much more It's completely different from your standard nationwide hotels. My favorite parts of the Prlham Hotel were the unique vintage decor infused with french and New Orleans styles, the hospitality, the rooms looked AMAZING, and the locations were one block behind Canal St. I now want to try other small classic hotels in New Orleans going forward. It's such a treat to see something so different from your standard hotels. Loved it!! Food: The Pelham Hotel has a Ruby Slippers restaurant connected to it that is amazing. A few notes to consider, they are packed from the time the doors open until ot closes, so if you can make a reservation, do it. They also close at 2 pm and stop taking names around 1:45 pm. The entry is on the corner, so the waiting space is tight with all the foot traffic. However, I saw everyone waiting on the other 3 corners plus along the hotel. They do a great job yelling your name out so you can hear from across the street. FYI, the streets are close to each other. Atmosphere: I felt really safe in the hotel and in the surrounding area. The hotel makes you feel like you're in the 50s or 60s, but at the same time, it's modern. What a great vibe. Everyone is nice and polite. It is a big tourist area. However, it's off the main street and 5 minutes of walking from the french quarter. Service: The staff was so nice and polite and did a great job accommodating me before I was able to check into my room. I arrived just after 11 a.m. My check-in time was at 3 pm. I was able to check my luggage in and store them until I arrived back at the hotel later that night. NOTE: Check-in is usually at 3pm it's a late check-in, but you can request an early check-in, and if your room is ready, you can check in. Price: The prices are great, I got a studio king for 1 night at $178 after taxes. The room has high ceilings and dark wooden floors, and with so much space, they could fit another couch in the room if they wanted to. The bathrooms are massive also with high ceilings. There's a dest, 2 padded chairs, a refrigerator, a microwave, and a kurig, and the best part is that all the furniture looks vintage. Location: It's located in downtown New Orleans, at 444 Common St. It's right behind Canal St. and 5 minutes walking distance from the french quarters. AMAZING!!

My husband, his grandma and I stayed at this hotel for a couple of days during our recent trip to New Orleans. The hotel is small, but gives off a speakeasy and boutique vibe. This hotel does not have any thrills pr even windows in the ro Cleanliness: as someone who packs cleaning supplies for hotel stays I will say that this hotel was very clean. Nothing came up on any of my wipes on the counters or in the shower, which was a surprise and delight. I will say, though that the hotel had an old and musky smell throughout the lobby and elevator. Staff/Service: Since the hotel is so small I only interacted with three staff members. They were all nice and kind but one of them provided false info to my hubby about several things which us feel like she was either new or confused. Otherwise the staff was great and brought towels upon request. There are no phones in the hotel rooms just a number to text if you need anything. Rooms: The rooms were clean as mentioned before. Neither our room or his grandmother's room had a window, which was a bit of a disappointment. Both rooms had the usual amenities, including plenty of bedside outlets to charge electronics. Overall, if you're looking for an inexpensive hotel, that does not have any extras like a pool and gym then this is a great option.

I didn't know what to expect when I booked this room on Hopper. I will tell you this stay was such a good decision. It was so nice! Super boutique and you could tell it was recently renovated. The beds were comfortable. There was a coffee/tea maker keurig machine in the room. They also had two big water bottles and a fridge. Our room was by everything! Everything was within walking distance! We even took a stroll to the casino and the casino had so many food options. Not even two blocks away. You can see the Cesar's Palace from the door! I must also give the staff loads of compliments. Jade was sooooo amazing. Truly made our stay and checkout so easy! She held our bags til we were ready to go. Arthur was awesome too! We did have some issues with using Netflix in our room. I don't know why! I tried everything and went to every outlet to check but nothing! I was not able to figure it out or get help. This process should be simplified. Every other stay I've had it's been easy to just login my info and even scan it from my phone. Arthur did hook us up with one of the engineers cause the power went out on our night stand. It got fixed within hours. Great service!!! The water pressure from the shower was good and the shower products were awesome. I highly recommend!

Looking for a nice weekend stay but didn't want all the noise of Bourbon area. This really fit the bill. The only downside is they close at midnight and our flight was delayed. So we barely made it in before hitting a big dilemma. The girl at the counter didn't seem too excited to be waiting for us. All that changed when we saw our 4th floor room. Very nice room and classic style but updated. The bed was comfortable and the bathroom very nice. Huge TV plenty of space. We loved the inside of the hotel. The best part is it's connected to the Ruby Slipper cafe next door and their food is amazing. Hotel guests can also reserve a table 30 mins earlier than when it opens to the public. One block off of Canal too!

We just finished our stay (June 5-10 2024), and got home to clean out our vehicle. Blunt wraps and cigarillos were found under our driver seat, which we have attached photos of. No one in our family smokes, and there was ash in our vehicle, showing one of their drivers was smoking in our car. This is completely unacceptable as we come from families with high levels of cancer. Additionally, my in-laws were staying in the same hotel and had a horrific experience. The first room they were given had BLOOD on the bedsheets. When they went to the front desk to address it, a gentlemen stated he was the only one there so he'd get to it eventually. After an extensive period of waiting, about 30 minutes, my father-in-law went down again to address it. The employee finally just moved them to another room, which was appreciated. Following this, on a different day, the same employee barged into their room unannounced, while my mother-in-law was showering and father-in-law was in his underwear. There was no acknowledgement or apology, just the employee running out of the room. Later, when the employee was confronted, he stated "Yeah, I just had to grab something." This was also completely unacceptable. Overall, our experience was moderate at best, but after finding the ashes, smoking paraphernalia, combined with the blood on the bed and the intrusion into one of our rooms... I could never recommend this hotel to anyone, especially considering I have attempted to contact the hotel via email, and gotten no response.

Do not ever agree to be placed in a room on the first floor of this hotel. The street noise is unbearable and goes all night. A garbage truck comes every morning and it sounds like it's backing right up to your bed. It came at 5:30am yesterday and 7:45am this morning. We've been pleading with the hotel to change our room but they refuse. Not because they don't have availability, but because they have different classes of rooms apparently. The service at this hotel is abhorrent. I would never recommend staying here. This site won't let me upload a video of the garbage truck this morning so here's a picture of a used rubber glove housekeeping left in our room yesterday.

This hotel is darling. The beds are comfy and the rooms are as cute as they can be. The staff is very nice and has been helpful. The location is perfect.

Great location, solid effort, not quite there. The Pehlam reaches toward being a solid boutique hotel, but doesn't quite cross all the hurdles. Service is great! The lobby is run tightly and effectively! Everyone down there is helpful and a great resource. The rooms are clean and tidy. Lighting, however, was done by someone who is a sadist or never has to fix their hair. Task lighting isn't functional. There's a lot of wasted space, but I understand it's an old building. The bathroom was tight and tough to use for two. The shower floor mimics NOLA sidewalks in it's evenness. So that harkens to the local flavor, I guess. The lobby appears comfy, but I never felt like it was a place that one hangs out or relaxes. There's nowhere to get away from the front desk. This is a hotel with potential. Again, the location is prime. I just feel like they need to invest a lil bit more.

The Front Desk it top notch! Keenya, Neshia and the rest treated us like royalty! Will call me back as often as I can! This hotel is simply the best!

We love The Pelham! We stay every time we visit New Orleans. Clean rooms, great decor, convenient location, comfy beds, and the hospitality can't be beat - Keenya is always lovely to interact with and so helpful!

Really enjoyed our stay. Can't say enough about how accommodating the staff was. Let us store our luggage until the room was ready and then texted us when it was done. We got a smaller room, but it was very clean and nicely appointed. The bathroom was a bit tight, and it needed more lighting in the entry way after you got in the room but really no complaints. Was within walking distance to the French quarter and Jackson square. I would stay there again .

This is my second stay at this hotel, and again I'm happy I booked a stay here. This is my third visit to NOLA and I always choose to stay in the CBD. The hotel is located one block from Canal and is a quick jaunt into The French Quarter. I appreciate a quiet place to sleep once I'm done with the bacchanalia of Bourbon Street. Both visits I've had king suite in the Annex. There are two rooms per floor and since I visited during the week, I was the only one on the floor. The staff is friendly and helpful. I plan to make The Pelham Hotel my regular place when I'm in town.

I did not like my room. The location was horrible. It was on first floor behind the checkin counter. There were no windows in the room. It was very creepy & small. We could hear every loudmouth guest return to hotel during the wee hours. There must've been a freight elevator nearby, because we could hear that as well. The only positives was, room was recently updated. Also the bathroom soaps were nice. I would not stay here again. Just pay a few more dollars and get a room someplace that has windows. I was with my teenage daughter and we were in town to tour a couple of colleges, so this was more business than pleasure. The fee for overnight parking is ridiculous.

I absolutely loved staying at the Pelham. It's so close to the quarter yet hotel is quiet and elegant. I had a one bedroom with the highest ceiling I've ever seen inside a hotel. So while the room was small in square footage the depth more than compensated. The staff was warm and welcoming and I felt safe. My only gripe would be the concierge ordered me an expensive car port when all I requested was a cab.

Only giving this a one star because I absolutely loved the in house shampoo and conditioner. We booked the Pelham because it was very close to the French Quarter, in fact it was close to almost everything. It was not an easy find as the front door is fairly obscure. When we arrived and found the door check in was relatively pleasant. Quick and efficient even if the artwork was very creepy. Upon entry of the room we immediately noticed that the ceilings were extraordinarily high, which was an interesting architectural feature, but the bathroom was not cleaned well, dark hairs left behind in the sink and in the shower and we are both red heads. When we reported this to the front desk we were assured that a member of their management team would contact us. We are still waiting. On the second day of our 4 day stay we saw mice running around on the second floor hallway. Now, had this not been Memorial Day weekend we would have immediately changed hotels. Alas, that was not a realistic option. So again, we reported it to unconcerned employees. In short, I would not recommend nor would I ever consider staying there again. My personal baseline is cleanliness and rodent free.

Road trip from Texas to Alabama included a stop over in NOLA and a quick trip to Harrah's. Hotel was full of charm from decor, architecture, and location. Room was small but intimately cozy. Bed was lumpy and mattress needed replacing and there was no coffee in the room...that's the only two things that kept it from 5-stars. Front desk was kind and helpful with suggestions for free parking, coffee, etc.

Especially during this Pandemic, the air in this hotel even smelled sanitized. I appreciated the rooms being sooo cold (bacteria). Everything smelled clean and we did our own sanitizing in addition. The rooms vaulted ceiling made the room HUGE. VERRY clean and more modern/ historic than a lot of chain hotels. Nice easy check in and check out service. One of our better stays

Doesn't look like much when walking by. If you're having trouble looking for the entrance look for the two torches. The king bed room was huge and spacious. The only problem would be the water pressure in the shower. That would've boosted the rating to a 4.7/5

Our shower was scalding/boiling hot. We couldn't make it not burn us. Told the front desk two days in a row and they didn't care. This hotel is awful. One extra star given because they were at least nice while they dismissed us...

Great stay. In New Orleans for 5 days. Great coffee every morning in the lobby! Location is in a quiet area a block from Canal Street. Saw a small mouse late in the evening while we we're playing cards in the lobby, went over by the staircase and disappeared, oh well.

I liked the location, it is within walking distance to most amenities in the French quarter. The staff was kind and very helpful, very polite. I thought the fact that there is parking out front I order to give us time to check in and unload our bags was helpful. The shower was clogged. There was a blonde hair on the sink (none of us have blonde hair). The ironing board was stained and got on my clothes when I used it. The bedsheets were the biggest problem for us: there was hair on ALL three layers of sheets that we inspected, some of which looked like pubes. This was on BOTH beds. On one of the beds, there was crumbs of what looked like scab dandruff. We called the front desk to request new linen but some of it also had hair on it. There were several different stains on flat sheets and pillows. Also we got an attitude about requesting new linen and we were told that no one could come up to give us the fresh linen so we had to go downstairs and get it ourselves.

We enjoyed our stay at the Pelham. The location is central but it's also on a quiet side street, the room was large and the beds comfy, the staff was very personable and the price was right. We did have a snafu with housekeeping not making the beds but management made it right. The parking is even more expensive than it is in Beverly Hills but it's the same anywhere in downtown Nola so can't blame them for that. Overall, a very pleasant stay, we'll be back and I would highly recommend.

I stayed here for 4 night and it wasn't bad. All of the girls in the lobby were wonderful. A situation was discovered in my room but was handled quickly. The reason I am not giving this hotel 5 stars is due to valet. I watched valet hit my car on a bunch of trash cans when trying to parallel park. I have a back up camera and my car will beep so I don't understand how he hit the trash can so bad. When I came out to get the keys he didn't even say sorry about your car but asked for my ticket. He did not help with bags or anything. Luckily my car was fine.

This is the worst experience I have ever had with a hotel. We booked a room at this place, and they charged my card and took the money out, but then when we went to check in, they said they couldn't find our booking and had oversold the hotel rooms and didn't have a room for us. They then said we would not be able to speak to a manager until tomorrow, and they still have not refunded my money. So this means I now have to find another accommodation tonight while still not having my money refunded from them. It's such a shame because I thought this was going to be a nice and pleasant experience, the hotel looked nice online. We drove 4 hours to the hotel today from Florida only to find once we arrived that they did not have a room for us. Stay away from this place, they are shady, unprofessional, and should not be in the business of operating a hotel. Clearly the manager of this hotel is totally incompetent and I hope she does not remain employed here. I sincerely hope the city of New Orleans abuts this place down. To say I am furious is an understatement.

I'm so glad that I stayed at the Pelham! The hotel has tons of character without sacrificing quality. Indeed, my husband and I found our accommodation to be beautifully designed and decorated, with truly friendly and helpful staff. Everyone asked us how we were and ensured that our stay was happy. The room itself was tidy, chic, and roomy. Each day the room was cleaned perfectly and we were stocked with fresh towels. Best of all, this hotel is only 2 blocks from the French quarter and barely a block to the major streetcar junction that will take you anywhere in the city.

Myself and two friends recently stayed in a room here for our first visit to Nola. We all really enjoyed this hotel. We were nervous as we found one of those cheap deals off Expedia but it really was great! The location is perfect. It's far enough away from the action but close enough to walk to. I felt we were in a safe area as well. I loved how historic it looked (and maybe it is lol). The lobby is small and quaint. The room was small, also but we didn't mind. The beds were super comfortable. The staff were all very cool & friendly and made our stay enjoyable. We were just a few paces down from the elevator and almost at the end but we never heard any inside or outside noise. Our room remained peaceful and quiet during our entire stay. The only suggestions I'd like to make are: get rid of those ugly picture frames on the wall with what look like stock photos because they take away from the charm of the room. The lighting in the bathroom is god-awful and made me look like a sad panda with the black circles that fluorescent lighting cast upon my face each morning. And if you're gonna have mini fridges, have a mini microwave! Also, as a person who suffers from allergies and who is also fairly wary about cleanliness, we all had questions of when those huge drapes in the room had been cleaned last. Overall, we three were very happy with our stay here and I will recommend to others or stay there again if I return to New Orleans

Staff was amazing! Everyone we came in contact with was absolutely jovial and welcoming. The girls working the front desk in the morning were helpful with places to go and things to do with Louisiana moving down a phase while we were there. Anthony who worked the overnight shift made our evening a treat everyday we were there! Only thing I can say negatively about it is the elevator. It creaked and wobbled when you went up or down, but otherwise the hotel was absolutely great! Will stay again if we are ever that way. Side note: very short walk to Harrahs!

Currently writing my review from the hotel as that's how annoyed I am. We arrived at the hotel around 10am, dropped our bags off and completed check-in paperwork. The morning receptionist was bubbly and helpful. She said we would receive a text message when our room was available but we never did. We arrived back at the hotel around 7:30pm and the receptionist took a couple of minutes finding our reservation but eventually gave us our keys. Upon entering the room we found it to be extremely cool. We turned the heat up and settled in. About an hour later it was still cool. We called the front desk and were told to reset the system and wait 30-60mins before we would see a change in temperature and if there was no change she would reach out to maintenance. We called back within 30 minutes as there was no change and we were told maintenance could not come until the next day. We were only staying one night. We attempted to go to the front desk to speak with the receptionist and we bumped into her in the hall with a space heater. She suggested three people attempt to be heated off one space heater and let us know all rooms were booked for the evening. When she gave us the space heater it was operating at 75 degrees and quickly dropped to 61. The temperature in the room from the hotel thermostat was 64. It was freezing and just barely colder inside than out. There's no way possible we can stay here tonight or that this one space heater will keep us warm considering the temperature keeps dropping. We tried to take a shower to warm up only to find out the water is not hot either!! We booked thru a third party so we called to request a refund and were told the manager would not be in until the next day at 9am and that the receptionist was confused about our request considering she provided us with a space heater. Our day exploring NOLA was amazing until now. Our friends are staying in another room with no issues. Wouldn't stay here again. Why is maintenance not available? Why did you not know the heat wasn't operating well? Why do you only have one space heater? Why did it take so long to find our reservation when we pre-checked in? Too many questions and not enough answers in my opinion. ******UPDATE: We dished out more funds to stay in a different hotel. We checked out of our hotel and the woman at the front desk asked why we would stay and informed us she could call the maintenance department if we wanted and they could come out immediately. We reminded her we requested for maintenance to come out and she is the one who told us they could not come until tomorrow. We requested a full refund and we are hoping it will be accommodated as staff was not helpful, accommodating or considerate in any way. ANOTHER UPDATE: Just received this email. Apparently the hotel receptionist told our 3rd party booking company we did not check out and never gave staff a chance to fix the problem. A BOLD FACED ILLOGICAL LIE.

Just spent 3 nights/4 days this past week at the Pelham with my two teens and had a wonderful stay. Arrived early and our belongings were put away for us, but moments later our room was all ready. Great service, staff was always pleasant and helpful. Clean and very quiet rooms. Beds and blankets were extremely comfortable. Nice sized bathtub, too. The high ceilings made the room feel a bit grand. We did spot a bug but didn't make a complaint. There was a complication with our toilet backing up on the first night but it was immediately taken care of and remained issue free the rest of our time there. My kids are adamant it's haunted (by nice spirits). At one point the door handle jiggled... but no one was there. As my daughter blamed ghosts, the lights in the room suddenly all flickered. Coincidence? It was so easy coming and going, exploring beautiful New Orleans thanks to the superb location. Quick groceries reasonably priced at Nesbit's on Magazine Street, just a block away - stocked with a nice selection of earth friendly products including Dr. Bronner's. We even caught an umbrella led New Orleans style procession viewed from our window one evening. I would've appreciated a microwave and coffee pot in the room (there is a Keurig with coffee, cream, and sugar, in the charming lobby). It is a really lovely hotel. If you enjoy staying at historical places, I highly recommend the Pelham. I'll definitely return.

Very clean , has character and the staff was very friendly and helpful . Had an issue with the toilet working properly but they immediately sent someone to fix the issue . Room was a little smaller than most but cozy and the AC works very good . The location is excellent for walking the French quarter and a block to a main trolly line . Will definitely stay here the next Nola trip .

We stayed four days here. The location is great. It is on the edge of the French Quarter, close to Harrah's and the streetcars are a block away. This is a great place to stay to visit the French Quarter without being in the chaos. The rooms are nicely decorated and comfortable. The closets are larger than most hotel closets, which makes it possible for everyone to hang up their things and put luggage away. The staff is friendly and helpful. We will stay here again.

11-5-2018...12:45p.m. Room 205 My stay at the Pelham Hotel was superb ya diiggg!!! It all started when I called Sunday before my stay. Kudos to the lady I spoke with on the phone...gosh I'm bad with names but she was the best. I had called the day before my stay and asked a bunch of questions like the location, what's around the hotel within walking distance etc...I called a few times and she didn't get annoyed at all. It was also good to had met her the next day upon check in. I arrived about 12:30 and was able to check in right away instead of waiting to 3:00p.m. 4 starz for that alone... Room 205 was really cozy. Walked into a chilly room which was great due to it was hot and muggy outside, typical New Orleans weather. Had a double queen room which was picture perfect. Vintage décor and very clean. Fairly quite stay with a few hotel shenanigans...but hey New Orleans is a party town...Had a great stay

My two daughters and boyfriend stayed for 4 days and 3 nights. We absolutely loved the hotel and everyone who was working. Parking was a concern at first due to us hauling a trailer but they allowed us to park right out front. We attempted to celebrate our daughters birthday on get actual birthday but it rained all day so the hotel staff allowed us to keep the car and trailer parked in front the day we checked out for a few hours while we walked around and celebrated her birthday. The woman at the front desk even gave my daughter $5 for her birthday. We will stay at this hotel every time we visit new orleans. On a sour note the only people who were rude to us were the employees working at McDonalds. Stay away from McDonalds.

Great location, easy walk to many locations. Clean room. Valet Parking $30 across street parking is $60. So pleased with our choice to stay here. Perfect amount of charm.

Its 10 min walking distance to Bourbon street! great location and the hotel itself has history to it. But there is $45 per night valet parking fee and when got to our room the heater didn't work. I don't think I will be staying here again.

I had a two night stay here. On the second night, at nearly 1am, my room FLOODED. The crevice, where the wall meets the ceiling, started pouring water which covered the bathroom floor with an inch of water. My fiancé lost many of her electrical products, and my jacket has water damage. When we switched rooms they stuck us in a room by the emergency exit with no windows or lights, and only 1 working outlet. It was a pitch black dungeon. And to cap it off, when I went back to gather my stuff from the flooded room the maid was using my phone charger, and my fiancé's 18k gold necklace was miraculously not in its case and she rushed us out of the room when we asked about it. Now, they are "courteously" offering us a $5 refund. That's not a joke. Stay away from this place.

Overall very happy with our experience at Pelham. Our flight got in around 10am, we stopped by to drop off our bags and come back that afternoon for check in, the staff was so accommodating they allowed us to get in the room nearly 5 hours earlier. Very impressed with their service! The room was very simple, two queens beds, a tv and bathroom. This is perfect for tourists who don't plan on spending much time in the room. The room includes a mini fridge (perfect for beer and the morning Gatorade after a night out) however no microwave. Bathroom includes a hairdryer but i would recommend bringing your own, took too long to dry my hair I just stopped using it. The location was terrific. About an 8 minute walk to Bourbon, a block away from the casino, and a quick walk to the shops in Decatur. There was construction on the street but we were never bothered by any noise. The street is one way so it's a little quiet, however we walked back each night at late hours and never once felt unsafe in the area. My only complaint is part of the hotel is under construction. One night I decided to take the steps, the stairwell I took was in the process of being remodeled, probably shouldn't have been accessible to guests. Ultimately I got locked in the stairwell and had to go out of an emergency exit. I don't understand why this stairwell was open or where guests can access another set of steps. Ultimately, just be patient and wait for the elevator. For the price and location I would absolutely recommend the Pelham Hotel.

Absaloutly Amazing Experience!!!! I 1000% would recommend the THE PELHAM HOTEL to anyone looking for great customer service Beautiful rooms Affordable prices Great location I stayed at this hotel for a week 8/16/18 to 8/27/18 and each day was greeted with a smile and a good morning!!! A few blocks from shopping, the river, burbon street, good food, public transportation and good times!!! This hotel has it all

One of the best hotels I've stayed in. The staff were friendly and helpful. They gave my friends and I amazing recommendations and they always greeted us when we came in and left. They truly went above and beyond to make us feel welcomed!! The room was beautiful; high ceilings, wonderful art work, and a large bathroom. Will always recommend this place to friends and family. When I come back to New Orleans I'll definitely stay here!

3.5 stars So what you're thinking is to get a hotel close to the French Quarter at a reasonable price. Pelham can deliver that. Don't expect any frills. The room is a little dated and the space is a little cramped. but if you're just looking for a place to crash at the end of a long hard night of swinging on the dance poles, look no further. There's parking garages and lots in the area for around $25 a day. It's a quick 5 minute walk to the French Quarter as well but don't expect to bring anyone here to impress them (unless it's with what your mama gave ya).

Shout out to Anthony who was so gracious when we checked-in very late at night!!! He's the first person that I've met in LA that made me feel so welcomed & at home. He set the bar up there locals! The other staff were very helpful too. Such high ceilings and gorgeous decor, it's like going back in time. I plan on going back when it's not Mardi Gras and not as crazy so I can go out & explore more.

Everyone was so fantastic and accommodating during our stay. We were able to book some last minute rides with David (ask Kenya at the front desk for his referral, he was great!) to our airboat tour and the airport. The room was beautiful. Perfect walking distance to Canal and Bourbon St. Fully recommend The Pelham and David with the ride service!

Very nice and clean hotel. Small hotel but the location is walking distant from everything. Everyone was very sweet and helpful. Definitely would stay here again.

Pelham was a nice hotel and while it wasn't a Pontchartrain-level experience, I enjoyed it here. The room was fairly small, but reasonable. This is definitely the type of hotel you stay in if you are going to be out and about in the city all day and you just need a place to sleep/change/shower. It's no frills, but the room was clean and the staff was friendly. 24 hour parking is right across the street for $36/day. Do the smart thing and park your ride and Uber around the city- you will end up saving money in the long run. Also, the hotel is located close enough to the Quarter that you can even walk to and from during the day, if the weather is nice.

Just got back from staying three nights at The Pelham, the room was small but very clean. I loved the decor in the room and throughout the hotel, so much better than some chain place. While first arriving we had our one and only problem with the place. There we two ladies screaming at the lady at the front desk for almost 20 minutes, we had a tour that night so we politely asked if we could check in and get our keys. We were given the wrong keys, so we went back down to get new ones. This set didn't work, finally the girl came up with us to let us in the room. Instead of apologizing though she gave us some excuse about her personal life. We didn't actually get keys to our room until the next morning because there was something wrong with the lock, so it was kind of annoying waiting for someone to let you in. Overall the hotel is centrally located to everything! Room was clean, there was a coffee maker in the lobby that came in handy on a few mornings. I would stay here again.

We stay here on a quick girl weekend. To start off it is very charming with the true old New Orleans feel that being said. We were suppose it check in at 4:00 and our room was not ready they did not have the laundry done . Once we were able to get into the room the lighting was so poor you could not see. There were bugs all over the bathroom and the shower did not have hot water even thought we had complained several times. I would not recommend staying here when there are so many other choices in the Quarter.

Sweetie found this place for our honeymoon. You never really know what you're getting into with a hotel; you can check the reviews, look at photos, whatever, but it's always a surprise when you get there. But she is pretty good at choosing places for our trips, and this place was great. Got there late, checked in and went to eat at a place the clerk recommended. That clerk was there a lot of the time we were, and he was very helpful and friendly. The place itself is cozy, historic, and architecturally interesting. Our room was small but very cool, with high ceilings and unique details. Nothing fancy, but great as home base for a few days. There's a fridge and a safe, a very comfortable bed, and, of course, free wifi. Valet parking is a bit pricey but handy. There's a restaurant attached, and plenty within a few minutes walk. The neighborhood is just outside the French Quarter, a pleasant short walk. For less than half the price of something actually in the Quarter, we got a great room and an excellent experience. Next time we go to New Orleans, hopefully within the next few years, we will definitely stay here.

Unfortunately a very unfriendly staff will prevent me from giving this beautiful hotel any more stars, or any more of my money.

I agree with Jordan N. The staff is friendly, the ceiling is HUGE! They could have put a loft bed up there and charged double. The AC seems to magically turn off when you leave-there's a little sign that says it goes up to save energy, so basically when you come in it's like cross between a sweaty gym and a sweaty something else. I was upset about the fact that there is a mandatory safe fee as well as a mandatory telephone/internet fee. Apparently it's Louisiana law, my friend stayed at another place and they didn't mention it all so at least this place is up front about it. Amenity-wise, forget about it. It's a small hotel and they don't have space for a gym, or a business center or even vending on every floor. It's good for what it is, a place for people who are planning on just using the room as a rest area between bar crawling on Bourbon-the location for that is great.

Long, detailed, truthful. I'll put this on other sites and report Pelham to the Better Business Bureau. Let no wrong go unaddressed. Disturbance, bullying, abuse... come to Pelham, it got you covered. Last night a couple moved in and had a violent, long fight well into 3 am, screaming, cursing, thrashing, door slamming, hitting... Tired from a long day with a migraine and fear of violence, I didn't drag myself out of bed to investigate till I'd reached my limit and called the front desk, told her what was up, I was miserable, please silence them, and I wanted my refund for the night since the hotel clearly failed to keep the quiet and peace so late at night. Staff A responded with a very defensive attitude - she did what she could, it was not her fault, if I called her earlier she would've called the police (though she already got other complaint calls before me according to herself), there was nothing she could do for me, etc. I didn't buy any of it, so she finally said she'd leave a note to a manager Kanya who'd help me the day. I dozed off.... then A called me through on my room phone and asked me if the couple next door was still making noises, essentially waking me up again and dragged me out of bed to answer the phone because she couldn't be bothered coming upstairs to check. But enough about the bad appetizer, here comes the sh*t entree. Came morning I met Kanya who said she'd tell an even higher up manager to help me out and he'd come in later today. I asked exactly when he'd come in? She just said later today for sure. It sounded promising and her attitude was fine so I went on with my day. I came back later, couldn't find that higher up manager, found a nightmare instead. I don't know her name yet; she refused to give it even when the police asked for it when I was on the phone with them, but I'll update it asap hopefully. Overweight black woman, huge head, doughy swollen face, big blonde hair, real long fake lashes and nails. Unwary, I went up to... let's call her B, and asked for the manager. B said she knew nothing about last night in a most dismissive tone, then rolled her eyes and sneered "He's at home" when I asked where the manager was. But she failed to brush me off; I briefed her on the incident and asked her where and when I'd see the manager then. She simply said he'd be here tomorrow morning, and that sounded familiar to the promise I got from Kanya, so I told her I'd like to get answers now since I was promised to be taken care of and I'm catching a flight tomorrow and won't have time to wait in case the manager wasn't in again. Her response was simply telling me to leave her front desk, then she picked up a random phone call. Confused, I repeated my request while she was on the phone; she sneered and mumbled about me to whoever at the other end of the phone, and at some point she suddenly raised her voice at me and yelled: " Please do not curse at me!" I asked her when I ever cursed at her, and she stared at me blankly: "You used the eff word." Although I didn't use a single bad word. She just lied in my face. I stood my ground, rebutted her lie and repeated my request, so she called someone, sneered and mumbled, then told me I'd "get refunded in the morning". I asked to know the refund amount and to get a refund confirmation; she snapped at me saying she neither knew nor cared. I asked she to call back and get the info I reasonably requested, so she did - or so it seemed, this time telling me all I'd get back was a $19 resort fee and I had to get my refund from my booking site, not the hotel (I suspect she pretended to be on the phone this time because she hanged up within seconds and named the wrong booking site- she said Expedia, mine was Agoda). I'd had enough and told her this wasn't right and I refused to be bounced from one party to another trying to get my compensation. B gave me a great line: LEAVE MY DESK OR I'LL CALL 911 AND THEY'LL ESCORT YOU OUT, rendering me dumbfounded for a sec, but you've probably guessed by now, I stood my ground again. So she "called the police", said one line: "444 Common st.", then immediately hanged up. Having called the real police before I knew she faked it. Disgusted and angry, I actually called the police. When I was on the phone she was contemptuous at first, but as my conversation with the police started she became enraged: "AS FAR AS I'M CONCERNED PACK YOUR BAG YOU'RE NOT STAYING TONIGHT!" After failing to scare me with cops, she chose to threaten to kick me out; the realization made me physically sick but I went through with the call and waited in the lobby for the police. Now B had oddly quieted down, crouching behind her desk like nothing happened. I eventually called off the police because by then I knew how to get my money back easily and I refused to let my night go to complete waste for a toxic lowlife. My first time in NOLA, my last time in Pelham. People beware.