The Penz Hotel

Welcoming and modern box-shaped hotel in central Innsbruck just by the old town. Convenient for everything in the city, and close to all the comprehensive transport modes which make getting around Innsbruck so easy.||We stayed in a third floor suite overlooking the roof of an adjacent mall, but also with an alpine view in the distance. Our room seemed like two rooms remodelled into one, and the symmetry was obvious once inside. Two bathrooms were adjacent to two doorways (one permanently locked) off an inner corridor, whilst the ample wardrobe on one side was a reflected by a kitchenette on the other.||In the main part of the room, the large, firm bed had separate large and medium duvets which were usually flung off as it was always so warm at night despite the thermostat. Not far from the end of the bed was a large tv plus console and behind this, a small lounge area.||The bathrooms were always warm, with heated floors too. No separate shower, just a piece of apparatus over the bath which proved effective coupled with the advantage of no leakage through the large shower screen. We also appreciated the new and sensible hairdryers.||Overall, a comfortable room with the important bonus that there was no noise whatsoever thus guaranteeing a good uninterrupted night’s sleep; quite impressive considering the hotel’s position. Separately, the hotel seems quite new and is still in good shape with the housekeeping team maintaining a high standard internally.||Breakfast is taken in an extension of the top floor bar area. I don’t think that I’ve ever seen such a diverse display of produce, to the extent that there were dishes of fruit that I’d never even heard of. Very well organised with plenty of tables and willing staff, and items are refilled speedily if they get low. Like many places, they are rather shy about mentioning bespoke egg options. In the evening, the bar is a popular venue for non-residents and can get quite busy, although the staff are both alert and friendly. Note that draft beer is sold in sub-500ml measures.||We didn’t have a lot to do with the Reception staff or lobby. The layout of the ground floor is such that you can enter the hotel and head towards the lift and avoid Reception altogether.||There are loads of restaurants nearby and, as mentioned, transport is easily accessible and logical to use and spreads well beyond the city centre.||No tourist will ever get tired of the constant Alpine views either side of the City which enhances the attraction of Innsbruck as a surprisingly worthwhile destination. We’re glad that we visited and we would certainly stay at the Penz again if we ever returned.

Our stay at the hotel was amazing! The place is beautiful, comfortable, and has such a nice atmosphere. A special thanks to Joshua for the warm and friendly welcome — he truly made our stay even better! We came for our honeymoon, and the team prepared the room with a lovely honeymoon setup. Also, Ista, who arranged everything, did such a thoughtful and beautiful job — the decorations were perfect and well-prepared. The hotel is also in a great location, very close to the city center and surrounded by many shops and markets, which made everything super convenient. Highly recommend this hotel!

The hotel has a great location and it is really nice. The Penz team was amazing and helpful and the breakfast was also really good. The only thing to improve is that the rooms were never cleaned properly and it looked like it was done always in a hurry. One good remark on top: the hotel is pet friendly.

I think this hotel has to be one of the best hotels I have ever been to. My favourite thing about it was the breakfast because it was really nice and you get lots of options of fruit, cereal and things to put in the cereal, yoghurt, pastries and cakes, cooked breakfasts, and a big selection of bread. You can also order as many hot drinks as you please. The staff are also very helpful and friendly. The 5th floor bar is also very nice too and they have live music events there sometimes as well. As well as the food and drinks, the rooms are also amazing and the beds are very comfortable. The rooms do have air conditioning so you don’t ever have to be too warm in the rooms. The staff also do an amazing job of making sure the rooms are nice and clean. I would 100% recommend visiting this hotel as it is also very close to the city centre. I would stay here again if I were to visit Innsbruck again.

I stayed three nights with my wife in September 2025 at The Penz. The architecture is modern and stands out from the surrounding central district. The hotel offers every convenience: easy underground parking, spacious and comfortable rooms, and breakfast on the top floor with sweeping views of the city — featuring an incredible selection that will please even the most demanding guests. In short, a smart choice for exploring Innsbruck from a central location.

This is a brilliant place to stay. The staff are welcoming and seem happy to work here. Breakfast is very good with a wide range of pastries, cold meats and exotic fresh fruits. Well done Penz for making our stay as enjoyable as it was. Sadly it was only for 2.nights.

This hotel is the personification of perfection, the staff throughout the hotel are incredibly friendly and professional, ensuring everyone has the best experience. This hotel is the perfect size, providing rooms with style and class, as well as comfortable beds and a perfectly sized bathroom.|The breakfast was exceptional, providing a variety of meats, bread, traditional pastries, exotic fruits, yoghurts, juices and coffee.||With this hotel being right in the heart of innsbruck, you are a stones throw away from everything there is to experience in a city. Everywhere in the city is easily walkable from the hotel.|This hotel does not have a gym, however they provide access to their sister hotel’s gym and wellness spa for no extra charge, this is just round the corner and easy to access. The gym was not great, with dumbbells only ranging from 2.5-10kg and some average cardio machines. However, the spa is brilliant, providing two saunas, a steam room, and a relaxation area.||Overall, I would recommend this hotel, for anyone who is looking for a quiet room in the heart of the city, with sensational breakfast and atmosphere.

Absolutely fantastic hotel. Staff, rooms, secure parking, bar on the top floor with great views, and the biggest breakfast choice ive ever seen. When we arrived home we realised we had left some small personal items behind. After an email to the hotel, they actually managed to locate the items and have arranged to post back to us. Thank you so much. We will definitely be returning and staying in this hotel again.

Hotel is cool but this city... is the NOISIEST city.. it's not just that the airport is basically in town, but idk what it is with the permanent sirens. It's literally all day every day. I live in a big city and we don't have nearly as much first responders using (abusing) their sirens as they do here. It's ridiculous. Never seen anything like it. They're nuts. The town is also extremely dirty. Good for a short visit but not more than that. Hotel is ok however.

This is a decent 4 star hotel set right in the old quarter of Innsbruck, just a 15 minute roll from the train station, and easy to get to the hop on hop off and trams that circle the city. The front desk is friendly and helpful, the breakfast is a great start to the day, better than many free breakfasts. The room is comfortable, quiet, and they were quietly doing some touch up work while we were there. There is a rooftop restaurant and in the summer a roof patio with decent views of the mountains (somewhat blocked, but nice to look at) I'd stay here again if you are needing a recommendation!

I chose the Penz Hotel as our first hotel in Innsbruck at the start of our trip because it was centrally located to the old town. Although it might looked cramped on the map, it is quite accessible by car, with a small drop-off in the front and a parking lot attached to the shopping mall making it easy to park if you have a car. The hotel itself is quite compact, with a small lobby to check in and little else. The folks at the front desk were friendly in getting us set up with our room, although not allowing us into our room despite showing up 20 minutes early was a bit stingy. The glass exterior doesn't hide much - the Penz is pretty much a hotel that is minimalist in every sense of the word. The elevator ride up is fun - seeing the mountains rise up above the buildings - but the hallways are plain, with a generic hallway filled with rooms. Aside from being put at the very end of the hallway, the room still had a nice view out on the mountains. However, with the room being above the entryway for loading, we had a truck wake us up one morning with unloading - an pleasant way to be woken up before the sun rises. Without ventilation that can be controlled in-room, though, one had little choice but to open the window to let in some cool air. The room is nice and compact, with the typical European comforter (one per person on the bed), and the bed is a bit on the hard side. The bathroom has the same issue as a lot of European showers - only a half-door covering the bathtub. Amenities are a bit light as well (no bath soap and no conditioner). In short - the room is nice enough, but the hotel is quite vanilla given it is one of the more expensive spots in town. With no gym and a room that doesn't really go above and beyond, it's hard to say that this is worth the extra cost. The parking is convenient and is relatively cheap, but the convenience of the location isn't necessarily worth the premium.

The service at the Penz Hotel is impeccable. I stayed there on a business trip, and would gladly stay there again if I return to Austria. The staff was very accommodating, helping with large printing jobs and last minute requests. They also offer free internet access. I strongly endorse the Penz Hotel as a guaranteed great stay in Innsbruck.

We haven't sleep here yet, but sometimes we came for a drink, It's good place and for sure we come again.