The Penz Hotel

Our stay at the hotel was amazing! The place is beautiful, comfortable, and has such a nice atmosphere. A special thanks to Joshua for the warm and friendly welcome — he truly made our stay even better! We came for our honeymoon, and the team prepared the room with a lovely honeymoon setup. Also, Ista, who arranged everything, did such a thoughtful and beautiful job — the decorations were perfect and well-prepared. The hotel is also in a great location, very close to the city center and surrounded by many shops and markets, which made everything super convenient. Highly recommend this hotel!

I stayed three nights with my wife in September 2025 at The Penz. The architecture is modern and stands out from the surrounding central district. The hotel offers every convenience: easy underground parking, spacious and comfortable rooms, and breakfast on the top floor with sweeping views of the city — featuring an incredible selection that will please even the most demanding guests. In short, a smart choice for exploring Innsbruck from a central location.

I think this hotel has to be one of the best hotels I have ever been to. My favourite thing about it was the breakfast because it was really nice and you get lots of options of fruit, cereal and things to put in the cereal, yoghurt, pastries and cakes, cooked breakfasts, and a big selection of bread. You can also order as many hot drinks as you please. The staff are also very helpful and friendly. The 5th floor bar is also very nice too and they have live music events there sometimes as well. As well as the food and drinks, the rooms are also amazing and the beds are very comfortable. The rooms do have air conditioning so you don’t ever have to be too warm in the rooms. The staff also do an amazing job of making sure the rooms are nice and clean. I would 100% recommend visiting this hotel as it is also very close to the city centre. I would stay here again if I were to visit Innsbruck again.

This hotel is the personification of perfection, the staff throughout the hotel are incredibly friendly and professional, ensuring everyone has the best experience. This hotel is the perfect size, providing rooms with style and class, as well as comfortable beds and a perfectly sized bathroom.|The breakfast was exceptional, providing a variety of meats, bread, traditional pastries, exotic fruits, yoghurts, juices and coffee.||With this hotel being right in the heart of innsbruck, you are a stones throw away from everything there is to experience in a city. Everywhere in the city is easily walkable from the hotel.|This hotel does not have a gym, however they provide access to their sister hotel’s gym and wellness spa for no extra charge, this is just round the corner and easy to access. The gym was not great, with dumbbells only ranging from 2.5-10kg and some average cardio machines. However, the spa is brilliant, providing two saunas, a steam room, and a relaxation area.||Overall, I would recommend this hotel, for anyone who is looking for a quiet room in the heart of the city, with sensational breakfast and atmosphere.

This is a brilliant place to stay. The staff are welcoming and seem happy to work here. Breakfast is very good with a wide range of pastries, cold meats and exotic fresh fruits. Well done Penz for making our stay as enjoyable as it was. Sadly it was only for 2.nights.

Absolutely fantastic hotel. Staff, rooms, secure parking, bar on the top floor with great views, and the biggest breakfast choice ive ever seen. When we arrived home we realised we had left some small personal items behind. After an email to the hotel, they actually managed to locate the items and have arranged to post back to us. Thank you so much. We will definitely be returning and staying in this hotel again.

Fabulous location! From the moment you arrive it’s a welcoming experience. The front desk staff is so genuine. Marvin checked us in & Lukas answered several questions during our stay plus others staff very helpful. We were given a map with the city’s main highlights all walking distance. Many conveniences also located very close if you need personal items. The breakfast buffet on the 5th floor had a wonderful setup with a large variety of options and tastes, specials may also be requested. We booked this in our reservation, worth it. The serving staff is lovely, shout out to Tatiana who was always attentive to our table and delightful. Our room was a good size, beds were comfortable and bathroom had nice amenities. We requested (2) extra pillows after our first night and the housekeeper was very attentive and I received them pronto. Our room was 217 over looking park light road noise but did not disturb our sleep.

Hotel is in a great location,close to shopping, restaurants and the old town. Hotel is spotless and service exceptional.|The breakfast is also great with plenty of offerings. Would definitely recommend and stay again

Hotel is cool but this city... is the NOISIEST city.. it's not just that the airport is basically in town, but idk what it is with the permanent sirens. It's literally all day every day. I live in a big city and we don't have nearly as much first responders using (abusing) their sirens as they do here. It's ridiculous. Never seen anything like it. They're nuts. The town is also extremely dirty. Good for a short visit but not more than that. Hotel is ok however.

This is a decent 4 star hotel set right in the old quarter of Innsbruck, just a 15 minute roll from the train station, and easy to get to the hop on hop off and trams that circle the city. The front desk is friendly and helpful, the breakfast is a great start to the day, better than many free breakfasts. The room is comfortable, quiet, and they were quietly doing some touch up work while we were there. There is a rooftop restaurant and in the summer a roof patio with decent views of the mountains (somewhat blocked, but nice to look at) I'd stay here again if you are needing a recommendation!

I chose the Penz Hotel as our first hotel in Innsbruck at the start of our trip because it was centrally located to the old town. Although it might looked cramped on the map, it is quite accessible by car, with a small drop-off in the front and a parking lot attached to the shopping mall making it easy to park if you have a car. The hotel itself is quite compact, with a small lobby to check in and little else. The folks at the front desk were friendly in getting us set up with our room, although not allowing us into our room despite showing up 20 minutes early was a bit stingy. The glass exterior doesn't hide much - the Penz is pretty much a hotel that is minimalist in every sense of the word. The elevator ride up is fun - seeing the mountains rise up above the buildings - but the hallways are plain, with a generic hallway filled with rooms. Aside from being put at the very end of the hallway, the room still had a nice view out on the mountains. However, with the room being above the entryway for loading, we had a truck wake us up one morning with unloading - an pleasant way to be woken up before the sun rises. Without ventilation that can be controlled in-room, though, one had little choice but to open the window to let in some cool air. The room is nice and compact, with the typical European comforter (one per person on the bed), and the bed is a bit on the hard side. The bathroom has the same issue as a lot of European showers - only a half-door covering the bathtub. Amenities are a bit light as well (no bath soap and no conditioner). In short - the room is nice enough, but the hotel is quite vanilla given it is one of the more expensive spots in town. With no gym and a room that doesn't really go above and beyond, it's hard to say that this is worth the extra cost. The parking is convenient and is relatively cheap, but the convenience of the location isn't necessarily worth the premium.

The service at the Penz Hotel is impeccable. I stayed there on a business trip, and would gladly stay there again if I return to Austria. The staff was very accommodating, helping with large printing jobs and last minute requests. They also offer free internet access. I strongly endorse the Penz Hotel as a guaranteed great stay in Innsbruck.

We haven't sleep here yet, but sometimes we came for a drink, It's good place and for sure we come again.