Brian T.
Yelp
Susan Watson, owner of this establishment, is possibly the most ignorant and rude owner Imaginable. We walk into the restaurant get seated and as soon as we my friend orders a drink she says, "um, I don't think so". Does not check ID and stares with slit eyes at her. The friend says, "well, I have my ID then pulls out their ID. I, knowing what's coming, do the same. She looks at the ID's and goes, "I don't think this is real. do you have a second form of ID?" I say yes and give her my United States global entry card. She looks at it and goes, "I think I'm gonna have to take these." I say, "what do you mean?" and she says she has to check with the bartender to make sure they are real. Now I, at this time, did not know she was the owner and just assumed she was on wait staff, so I didn't think much of it, but my friend says, "No, we will take our IDs back and be going." She asks why and my friend says, "it's my ID so I do need it back." We then have to grab our ID out of her hand and leave as we are walking out she goes behind the bar and starts saying they didn't have IDENTIFICATION trying to get sympathy to where I say as I walk by I gave you two forms of ID.
The things to take away from this story is that
1). The owner doesn't understand what that they are part of the service industry and a restaurant not a bar. So going up to a table and rudely rejecting them is not considered good service by any standard of the word.
2). The owner is so air headed that they need a second opinion from the bartender to check ID's
3). They will lie to customers to try and pry sympathy tips from them so don't trust a word she says.