The Pfister Hotel

We have stayed at a lot of fine hotels, but this was by far our best experience at any hotel anywhere. The staff went above and beyond, and the atmosphere was amazing. We stayed in the historic section and loved our king suite! From the moment we arrived the classical music playing by the valet station began to calm our frayed nerves, and the lobby and overall guest experience was stunning. We especially appreciated Marisha in the breakfast cafe who made our music teacher reunition breakfast extra special. Thank you for such a memorable time - we will return and recommend!

I absolutely love this hotel. I have been coming here for a very long time. I can feel myself relax the moment I walk into the beautiful doors and smell the lovely aroma in the stunning lobby. Dimarco is always there to greet me with his sweet smile and kind and selfless service. Christmas time here is absolutely magical, too. I have so many happy memories here and now my precious daughter has collected enough memories here in her heart that will keep her coming back for years to come. Tonight we get to enjoy a meal at Mason Street Grill and I could not be more excited. The food and service is always above and beyond. This place is my fave forever!💗

One of the best experiences I’ve had a hotel ever. It was a beautiful hotel with beautiful rooms and service. Every single person working there was amazing, but Mercedes(Mechi) made the stay so much better. She was so welcoming and hospitable, and she made sure that I had a top tier experience. My significant other and I had a magical experience, and we really appreciated that Mercedes showed that she truly cared and ensured we had a wonderful stay. We will definitely be returning.

Wonderful hotel. Would recommend this place to everyone. One of the nicest places I have ever stayed. We were treated to a glass of champagne when we checked in. Everyone working there is so nice and this hotel is within walking distance of the third ward which I also recommend visiting.

The nail techs are so talented and professional. I’ve never had a better or gentler manicure or pedicure. They really excel at natural looking nail care, which is what I like. Their supplies and polishes are natural and gentle. The polish color selection is extensive, whether you’re interested in a regular or a gel type.

This hotel is old school refinement to its core. My wife & I have gone here a few times for our anniversary. We were offered a glass of champagne (chilled to perfection) as we were checking in at the desk. It really hit just the right note on a hot July afternoon.

Love this unique hotel! Rooms are nice but the property is gorgeous. Service is very good but 4 stars because the parking situation is weird. I’m supposed to come back after parking and get my card adjusted? Just do it right away and don’t put a chore on the guest.

Room was clean, spacious and very well appointed. Location of hotel is amazing and centrally located in downtown Milwaukee walking distance to everything! Staff is amazingly friendly and great customer service throughout the property.

We were greeted with a glass of blush sparkling wine. The front desk asked if I wanted to be in the historic hotel or tower. I asked for her recommendation. She explained that the historic rooms were just renovated. I had a corner room. It was beautifully renovated. Beds were so comfortable. Best sleep in ages. Enjoyed the piano bar. We went to summer fest and the MKE art museum for a great weekend. Great location.

I've always wanted to stay at the Pfister, but living just 10 minutes away, it never quite felt necessary. I've always admired the hotel's rich history and how beautifully it's been preserved, so we finally decided to treat ourselves to a little staycation. And we're so glad we did! We checked in a little after 3pm on Friday. There was a small line since many guests were arriving around the same time, but the process moved quickly, and we were welcomed with a glass of champagne, such a nice touch! We chose to stay in the historic section of the hotel, and it did not disappoint. Our room was easy to find and incredibly spacious. It's been remodeled recently and looks stunning--modern touches that still honor the hotel's historic charm. I especially appreciated the automatic lights in the bathroom and nightstands, and the tapestry above the bed showcasing iconic Milwaukee buildings was a thoughtful detail. The TV was set to the hotel's own channel, looping highlights of its amenities and a short film about its history. We actually sat and watched the whole thing--it was so well done! Before dinner, we visited Blu, one of our favorite spots for a drink and light bite. The cheese plate was perfect, and the panoramic views of the city--visible even from the restroom, are simply unbeatable. We also popped by the pool to take a look; it's a great size and offers more beautiful views. While exploring the hotel, we wandered through the ballrooms being set up for Easter brunch and a wedding, which was fun to see. Everywhere we turned, there were little nods to the Pfister's history, it felt like a museum and hotel all in one. The staff was warm and welcoming throughout our stay. We truly loved the experience and would absolutely stay again. The location is right in the heart of downtown, making it easy to get anywhere, and parking was a breeze. A perfect city getaway!

Worth every penny! There really is no better place to stay in Milwaukee. The atmosphere, history, and service at the Pfister is unmatched. Although, if you're staying in floors 1-8 (the original part of the hotel) if there's an event happening while you're staying consider that it will be very loud and you'll hear any sort of music, gathering, event, etc. We stayed on a weekend when there was a live band performing for a conference in the imperial ballroom and we heard every song they played even though we were a floor above the ballroom until midnight. We spent the weekend celebrating our anniversary and staff made it an absolutely unforgettable experience. So many amenities, proximity to downtown, and beautiful views. The room was decorated for the occasion and we so appreciated the complementary Champaign upon check in. Staff were extremely helpful with our baggage, navigating parking, and getting settled. The pool is beautiful. It has an older vibe, but it was very clean and you can't get a better view of the city. Especially gorgeous when it's snowing. There were lots of other amenities including the spa, fitness center, a few restaurants, and the rooftop bar. Our room was SPOTLESS. The bed and pillows were so comfy. We had fun just hanging out in our room with a beautiful view. Even though the hotel has a historic feel, the rooms are still modern and very classy. Lots of space in the bathroom and a double shower head in our room We loved our stay and are so happy we chose the Pfister. Didn't experience any ghosts or haunted rooms but maybe next time!

I attended the Wisconsin State Dancesport championships. What a beautiful place to hold the event. The hotel is gorgeous. The dance competition was amazing! So much talent. What a wonderful event

Christian is an amazing attendant at the Pfister Club Lounge. The Pfister Hotel has a haunted section on the historical side. I felt so welcomed at the Lounge. Christian was incredibly kind and hospitable. I really appreciate his exceptional customer service and the professionalism. Breakfast with views was stunning. Love this Club Lounge.

Been to the Pfister throughout the years. Starting with my wedding reception 40 years ago, and more recently at a special event. I will admit that the Pfister is not our first choice for a hotel stay. However for the the many special events that we have been at including fundraisers, holiday parties, and celebrations, I have always been impressed with the level of service, and the accommodations.

The Pfister has always been a fabulous place to visit. At Christmas time it is extra special. With their tree in the lobby and all the decorative lights it's magical. This year they added a new community event welcoming everyone from all around to gather together and decorate a gingerbread house for the participants to take home and share with family and friends over the holiday season. Upon arrival you picked out a work station, the Pfister Pastry chef supplied the gingerbread house with the seams of the house already frosted and dried together. Frankly that's the hardest part. Guest up to a six person team gathered around the plain house and with all the necessary candy treats at our fingertips decorated your own family masterpiece. Perfect event for bonding family members of all ages. Everything is provided. All you have to do is show up and have fun. The Pfister staff does all the cleanup. When completed they box up your decorated gingerbread house and wish you a Merry Christmas and a joyful New Year It's like a Hallmark Christmas Town movie event. The Pfister even provides hot chocolate, yea and coffee Plus brownies, cookies and sugary treats that you sneak a nibble of while decorating your gingerbread house. Awesome event Magnificent experience Perfect opportunity for families to share time together during the busy holiday season.

Gorgeous early 20th century hotel. All of the elegance has been retained in the main hotel. The tower rooms are much newer but still have sufficient details to reinforce the luxury the hotel offers

Beautiful property with luxury appointments. The staff is mostly friendly, helpful, and professional. If it weren't for our experience, we would rate it 5 stars. They told us they removed a family members credit card and said we'd need a new reservation to extend. Good, that's what we wanted. Except, they charged our friend's card for nearly $1,000 for a stay we said we weren't sure we wanted. Then, they charged my room and my credit card for a double bill. We didn't even get an apology. I'm buying dinner for the family member whose card got charged as a thank you / apology for the inconvenience (they finally refunded at least). I simply asked for them to cover or help cover a meal for that person. They won't even return a call after the credit card fraud. We moved to a property across the street with a red logo and were treated so much better for the final three days of our stay

We had such a beautiful afternoon tea! The staff were attentive and wonderful! Everything we sampled was excellent! This would be a great experience for out of town guests!

Outstanding service from all staff members. A nice touch with a glass of a champagne on arrival and check in. Although we did not hang out in the lounge we carried out food to our room and it was excellent. My son enjoyed his pizza and the grilled cheese smash burger I ordered was outstanding. We did eat breakfast in the cafe the next morning and it was delicious as well. There is plenty of other places to go to that are close by and within walking distance. Although the room we booked and expected had a tub in the picture ours sadly did not. Hopefully next time it does.

My sister and I decided to stop here on a Thursday night in the blu room for a delicious cocktail. The atmosphere is so charming. Real old school charm. They had a really warm fireplace which we sat by, but then we actually moved to a window seat so we could see the beautiful ambience of downtown Milwaukee. Our cocktails were absolutely delicious. We absolutely love the view. We will definitely be back.

On Christmas I went with a party of five to the Christmas buffet. What a wonderful experience! We were seated in time, and first we were offered mimosas and / or bloody Mary's. We were invited to partake of the wonderful food at the various stations. And what a banquet it was. There was a station with salads and cheese. One with seafood. One with omelets made to order, and other hot foods. (My favorite was cheese blintzes.). One with prime rib. One with desserts. Everything was well presented and extremely tasty. The wait staff was attentive and efficient. The whole experience was top notch!

Check in was a nightmare. We booked 6 months ago, and yet one room wasn't ready until 4:30. And the adjoining room was after we left for a dinner reservation. Pretty unacceptable to not give a drink or breakfast. We were staying 3 days and yet our keys stopped working at 9:30 am. We had to godown and get them fixed to at least until checkout. Beyond that mess, we had an amazing Bell hop man help us with bags, report broken TVs in the room, and take amazing pics of us and our guests at the steakhouse dinner. He was a 5'8" African American man about 45. He used a flashlight as a magical prop for pictures. This man deserves a raise. Another above and beyond worker was our waiter at both breakfasts. He was working so hard during the massive breakfast rush, and kept a smile and positive attitude. He was prompt, very friendly and an excellent server. This man was in his early 30's and of Indian descent. He was a joy! Also deserves a raise.

First time staying here and I think this will be on my new list of favorites. Every single staff interaction I've had this week has been pleasant and helpful. Housekeeping has been phenomenal all week. The check in staff were very helpful and friendly. My room, the halls and lobby always appear to be clean and well kept. Beds and pillows are quite comfortable. The towels are a bit thin for this type of hotel, but all other amenities are top notch. The artwork adorning the walls around this hotels is elegant and beautiful. I don't typically deviate from Marriott properties, but I hope to stay at this one again.

I don't like this hotel at all. It's old and tired. It's just old. I'm not really sure how this could possibly be a five star hotel. I'm allergic to something in here ---my eyes have been itching all week. My room smells musty so I had to buy some spray to counter the effects of the musty smell. The bathroom is dated and freezing cold and horrible. The TV and the remotes suck and it's impossible to change channels. Also, the volume control is miserable. I thought great, a Nespresso machine is very cool. Well I got 6 DECAF pods for my Nespresso for tomorrow morning. 6 DECAF PODS!!!! I don't think so. I called three times for caffeinated pods to be delivered me. Nothing. Poor bartender is so overwhelmed he can barely keep up w orders. Terrible for a convention situation--not his fault. Bar is very very tiny for the amount of volume that they do during conferences. Not walkable to the convention center. Room is old and tired and musty and terrible. I just don't understand how this can possibly be one of the top hotels in the United States.

It's just beautiful with great service. I want to go back and check out all the different restaurants. Beautiful ceiling walls. I was at the Basille Day festival this time, so I only had coffee & desert at their first level, but it was very nice.

From the moment we arrived we were treated so well. Alisa at the front desk is such an asset to the Pfister--she took the time to adjust our reservation so that our party of 3 was super comfortable! While she worked to upgrade/change our reserved suite we were treated to glasses of champagne sitting in the spectacular lobby. She made magic happen and we just about fainted when we saw the connecting suites she arranged (with a parlor!!) The bathrooms in our suite were something out of the Kohler showroom! We visited the Club lounge on the 24th floor and as usual the views did not disappoint. Special kudos to Dragoniça who helped us with hours d'ouvres and cocktails. She even took the time to recommend a restaurant near my parents' home in Chicago as we were chatting. Such excellent customer service at every level makes the Pfister worth its weight in gold. We took advantage of the 2 block walk to the Hop (free streetcar) down to the Third Ward for a sumptuous dinner at The Edison. It was so great to be so close to everything and not need to hassle with driving. Breakfast in the Club lounge was again delicious and elegant; the vistas never disappoint! Peter the Concierge has retired and we missed his happy smile, but the Pfister continues to be a warm, welcoming hotel of class and elegance. I promised to note "Please save the Rouge Room chandeliers!"--in the upcoming Rouge renovation we hope they figure how to blend the traditional chandeliers into a modern aesthetic.

We stayed one night in the hotel, and we also did the afternoon tea. If you want to do both, it will cost you about $400 for two people. However, it doesn't disappoint. The hotel is like a mini museum with lots of Victorian art, and so you can spend a lot of time just walking around the hotel. And the room was quite spacious. We had one in the old building, not the new tower. The afternoon tea is decadent and filling. They use a local tea company, and they allow you to smell and choose from a selection of about 20 different teas. All of the morsels of food were quite innovative and delicious. The chocolates, not so much. Service was spot on, and you cannot beat the view. It was really quite gorgeous. I highly recommend it for a special occasion.

Many of us joined the Pfister for high tea. we had long tables so people at the end couldn't hear the descriptions of the teas or the snacks and desserts. when our teas came, mine was tepid. many were. I sent mine back. the desserts were tasty but again we didn't know what they were. I wrote them a letter stating all of this and more. it's been 5 weeks. no word. not a peep. I guess the "fabulous" place to visit doesn't care. what a lovely opportunity lost to inadequate planning on their part.

What else can we say, but this is the historic and the proper place to stay in Downtown Milwaukee. From the artwork, to the friendly people who work there, it is a pleasant experience. The lounge is wonderful and the piano playing was a treat to listen to while enjoying a cocktail. The room are very clean with nicely updated fixtures. We had breakfast at the Cafe, and it was delicious. The check out gentlemen (Vlad) also helped me with my error on our 25$ voucher we received. Remember to present that to your servers for the credit, not at the checkout for the bill. :) Anyway, it was a great experience and I would stay again just for some luxury and a getaway to visit Milwaukee.

If you're looking for a place to get you in the holiday spirit, swing by the Pfister for a drink at the lobby bar or dinner in the restaurant. They have a huge Christmas tree in the lobby and the whole hotel is decorated so festively. Everyone who works at the Pfister is so nice and welcoming. The eucalyptus body wash in the shower is amazing! Always a great hotel.

Overrated common criminals at front of the house. Greeted exceptionally w a treat bag for my ESA that was so thoughtful. Every moment aside from the Creme Brule was boring. It began after the first night, I was asked how quickly i could switch rooms for them. I was told the rate went down. The next thing i noticed was over $500 charged to my room. They couldn't explain it and were not eager to help. It was alot of charging with not one invoice matching the numbers on my account. It was lie after lie and excuse with disrespect and disregard. So much of the staff looking guilty and looking down on me. How dare I bring this up. They blamed everything and everyone took zero accountability. They were unaware with whom they were dealing with, I saw right through them. After one night were up to over $1,000 I checked In through a third party at a decent rate. My stay continues to get worse. Long story short they charged a form of payment that does not do authorizations. They continue with their charade after I verify it in front of them. Not one charge matched the one invoice he claimed is all he had. Long story short I asked them not to touch that card. I asked them to please charge my bank. It was like banging my head on straight brick wall. They stuck me in a room with no wifi and lied about the whole floor being out. So transparently lying about everything at this point. No I don't want to switch floors because i tried the other floor no signal. Inconvenient uncomfortable and unprofessional. Zero class, zero brain cells, and so insulting. My ESA was sick I couldn't get supplies or a mobile vet. No empathy whatsoever. That was my biggest problem because after i checked out i paid a Sunday vet bill and my dog and I were miserable and stuck. This is after I've had enough room service, pay attention to that as well. The bills didn't match the menu prices. I never mention that. It was all too much. The next day they charged up my card in the middle of the night. I'm going through alot and today is 4/7/25 my 23yr old son just passed away from a rare form of Cancer. I was making arrangements and reservations when I got an alert a 2:13am 3 weeks later The almighty Pfister charged hundreds more. I phoned and she claimed damages. She said to call the manager later. I recorded every lie thereafter from all of these rude people. I was basically going through it all over again. This time interrupted funeral arrangements and booking flights. I suggest you keep an eye on your wallet during your stay and especially at checkout. I will be filling out s fraud packet at district 1 after I return from burying my son. SHAME ON YOU LOWLIFES. I asked for a meeting w Brandon Drusch and I was ignored. My grandfather was a famous architect, not the least bit impressed!!!! Zero stars

The Pfister Cafe has the best hotel food in the city I have been coming there for 36 years, the food is always delish a very classy and clean professional ambiance and service , I would definitely give it 5 stars

Beautiful hotel. Stayed here while my spouse attended a conference at the hotel. 130 years old and going strong. The staff is all about service. The building may be old but it is kept up to date and comfortable. This does come at a price, but it can be worth it depending on your plans for your stay in Milwaukee.

My husband and I checked into the historic Pfister Hotel on Sunday afternoon. We had stayed here previously in 2001 (8 of us) and again in 2011. On this visit we were able to experience more of the hotel offerings and we certainly hope to return more often. We enjoyed relaxing in the comfortable Lobby Lounge area after returning from exploring the city. Wines, cocktails and light appetizers are offered. We especially liked the thin cracker crusted pizza from Zaffiro's! BLU was our favorite place to end our evenings. The views are spectacular and only an elevator ride away from our room a few floors below.

This is a beautiful hotel! We stayed in the Heritage Grand Suite and it was a luxurious space. I almost didn't want to leave for dinner! Beautiful, well-appointed bathroom and very comfortable bed. I read reviews about the noise - our room was very quiet. We would love to come back!

The Pfister was the perfect fit for our stay! We came at a time when there were multiple conventions going on, but even so, we were completely comfortable and had each of our requests quickly attended to. We were upgraded to a beautifully sunlit corner room and got to extend our check out time. The 23rd floor lounge and pool really helped with relaxation. The breakfast spread was impressive and the overall hotel cleanliness was top tier. Truly so impressed. Katherine and Alisa made our stay especially special! Thank you to the wonderful staff!

Grabbed a drink at the lobby bar. I'm a sucker for old hotels- they make me feel fancy. Great service and ambiance.

Ate lunch at the Cafe. Was very good. The hotel is beautiful and it is fun to sit in the lobby and people watch!

Holiday greetings from the Pfister! This hotel is always beautiful but really shines during the holiday season. We enjoyed looking at the gorgeous decorations while having a drink at the lobby bar. The service is welcoming and warm. I love sitting at the bar and people watching.

What an amazing experience. I took my daughters for a short weekend getaway right before Christmas and could not have asked for more. Staff from the second we arrived were amazing. Check-in gifted the girls with Pfister stuffed lions and we had a great room that had a little hideaway entrance off the main hallway. The cafe was great food and room service was super fast (the cracker crust pizza was a hit) We had a problem with the bathroom sink drain and they fixed it while we were out to dinner without issue. Every time we came down to the lobby someone would greet us too, which made it feel very welcoming. The pool on the 23rd floor of the tower had amazing views I just wish there was a hot tub there too.

I always enjoy coming to the Pfister cafe. It's usually quiet in the mornings when I stop in to get a coffee or a Hot chocolate. & The artwork and the painting inside the hotel is always really nice to admire and look at, so that's always a plus. I recommend it to the locals and out of town visitors to check it out! 5/5

Awesome stay. Older hotel but the hospitality and comfort were top notch. This hotel is huge and very busy, but had great attention to detail. Pricey, but it was worth it. Would definitely recommend staying here. Also room service was great!

I got married at The Pfister hotel in October 2023 and it was truly a fairytale! From our arrival to the hotel, the rehearsal dinner at Mason Street Grill, the presidential suite, and the wedding- it was all so perfect. The service was absolutely exceptional!!! I cannot say enough about how wonderful, friendly, and accommodating the staff is. Having my wedding at The Pfister was a magical and unforgettable experience.

What a top notch Xmas brunch we had! Sooooo much food and I don't mean just salads and lettuce...soooo many hot items along with platter size prime rib cuts and other meats. ALL YOU CAN EAT. No kids runing around screaming or unmannered people. The service was everywhere and the ballroom was soooo beautiful. Yes it was alittle pricey but you were not stuck with one plate of food. We just could not eat it all even after returning "3" times to the food areas. Also I never had such HOT COFFEE!. Not Luke warm but good and smoking hot. The piano music and everyone dressed so classy, you must go!!!!... We are going again but make your reservation soon!

I am so upset with my stay. This was my first time staying here for my anniversary, and our room was freezing. We tried to sleep in the cold, but I called the front desk at 1230am. It took a while for maintenance to come, and all they did was give us a mini heater. The next morning, the room was 60 degrees, and it's winter. I called the font desk and told them, and it's 45 minutes later, and still no one. I called again, and the front desk said "oh that must have been my coworker. I'll send someone up soon." This has not been an enjoyable experience, especially for an expensive and what's supposed to be nice hotel. We sadly will not return. They gave us 75.00 off our room. Staff were always friendly. They have a tiny nespresso machine and include tiny sample cups to put your coffee in. They included tea bags, but how could i drink my tea in this tiny cup? I called the font desk again as I felt we should have gotten more compensation for being miserable in our room and spoke to a McKenna who was supposed to get back to me and still have yet to receive a call.

Stayed in a beautiful suite on the newer side. Everything was clean, comfortable, exceptional service. Spa was wonderful, I'll be at a bit pricey. My only complaint is the cocktail bars. I'm a stickler for cocktails, and at a hotel of this opulence, I think they should be using craft ice cubes/spheres instead of just regular Ice cubes which dilute the final product. Exceptional service all around and turns out Milwaukee as a charming little city. Looking forward to my next visit.

Such a delightful hotel. The history itself is surprisingly interesting, bought out of auction in the 1960s with a massive art collection and then restored to its former glory. Rooms were spacious in the new tower, but nothing compared to the Romanesque Revival lobby, which features numerous works of art. There are plenty of terrific dining options within walking distance and the hotel is in the downtown area, which is also a great convenience.

Nice hotel. Terrible WiFi. Was trying to watch a movie over Netflix to chill but it kept buffering and had to turn it off.

Afternoon Tea at The Pfister is finally off the "to try" list! I took my grandmother for her birthday gift. The butler tea service is really fun experience to learn about the individual teas. To my delightful surprise, we each were able to pick out our own flavor of tea, which worked out well because then we didn't have to compromise on the option. The tea pots used for the tea are stunning and stay continuously, hot due to open flame and are really cool how you just kind of tilt the teapot and the tea spouts out. You then get a beautiful three tiered tray of delicious tea style sandwiches, scones, and other desserts . You're also giving jelly, marmalade and butter. To my surprise, they brought out a slice of amazing carrot cake for a little birthday surprise they started to play happy birthday with the piano music, and came out with a few different slices of cake for others that were celebrating their birthday as well. In my reservation, I had simply stated we were celebrating a special occasion, which was birthday , I've done it before when making reservations kind of saying what the occasion is Weather's birthday anniversary business meeting etc. and this was the first time that something actually came out of that question during the online reservation so I thought that was really nice. It was a really nice personal touch the little piece of chocolate actually like said, happy birthday on it and my grandmother really enjoyed The surprise there was no additional fee for that so I wasn't asked to pay anything extra because you do actually pay for the reservation and gratuity at the time of booking we did, of course leave an additional tip because we had such great service. Also, good to - you do get to take home any of your leftover food if you would to nibble on later in the day. My favorite of the little sandwiches was the hummus, pitas, and my favorite dessert was the fruit tarts. For tea my grandmother got the Earl Grey with lemon, and I ordered the hibiscus! It should be noted that this is definitely more of a pricier experience, but a really fun and unique experience. I would recommend going to this for something like a birthday or other celebration just to add a little bit of special memory to the experience it's self. For parking I recommend using the Pfister's parking garage your ticket does get validated!!! I also would recommend taking younger children if they would enjoy an experience like this when we were there was two five/six year old girls and they did really great. They were dressed up in their little princess outfits and really seemed to enjoy themselves. There is a different menu for the kids as well so it's more kid friendly Choices for potential picky eaters.

My husband and I had been married for 5 years but once we had kids and hit a pandemic, our anniversary celebrations were just takeout food. So this year, we did it up big, starting with a reservation at the Pfister. This hotel is so historic and elegant. We stayed in the historic hotel section, and they definitely do a lot to jeep up that historic charm. Our room was spacious, with touches of new and old. It was a very comfortable stay. The staff was very kind to us, and helped me switch reservations without penalty, even when I made mistakes online that should've cost a cancellation fee. It was a pricy stay but the amenities offered, the look of the hotel, the service... all worth it! I would not hesitate to stay here again.

I had never stayed at the Pfister before since I've always lived in Milwaukee, but we decided to do a night's stay for a birthday staycation and we had the best time! We checked in around 6pm on a Friday and the lobby bar was already pretty full! We left to go to dinner and received a text from the hotel asking if there was anything they can do to make our stay more memorable and they offered to bring a complimentary bottle of champagne, which we happily accepted. The room itself was pretty big and clean! There was also a card to reach out to housekeeping if we needed anything. The Pfister has a ton of amenities and restaurants. We loved Blu upstairs (where we also discovered there was a pool at the Pfister) and the cafe downstairs. I would definitely recommend staying here!

My family woke up with a noro virus this morning, had to cancel reservations for two nights. They offer no credit or any kind of refund, which I find appalling for a hotel of this caliber. I've stayed at the Drury Plaza in Milwaukee, and anytime there was a problem they happily give you a credit for a future stay. I will never book here again. I will stick with the Drury Plaza.

Did not clean the room one time for 3 nights that we stayed. Weird right? It's a nice hotel but never step foot into the room for 3 nights? No new towels,soaps, paper...

A truly memorable experience every time we stay!! The hotel is stunning and elegant (artwork, design, amenities, etc.), and the staff and service is fantastic! We always enjoy eating at the Mason Street Grill for an upscale evening out, and the Pfister Cafe is great for breakfasts and lunches and grabbing a quick coffee or latte and a breakfast sandwich to go, I'd highly recommend it!! We look forward to staying each and every year for the holidays!! A special call out to Dina at the front desk, DiMarco and the bell staff, Morgan and Martina at the Pfister Cafe, Thomas at the Mason Street Grill and Travis at Blu!

This hotel is very very beautiful. The architecture and vintage feel was amazing. The staff Brian, Brayden, Noella, Kelsey to name a few were great! They made you feel sooo welcome! The Blu lounge bar staff was amazing! Everyone remembers your name! Live bands and hospitality was on point. I attended a conference for my Alpha Kappa Alpha Sorority and will definitely return! See for yourself!

I'm really disappointed that this hotel isn't maintained better. I grew up here so its historical value isn't lost on me. I booked the afternoon tea service in Blu for my niece and I. While the workers were pleasant, they really need to have a more polished, professional appearance. All I could think was that the Marcus Corporation must pay REALLY poorly and not offer dental benefits. Our tea service was almost $180 for TWO. The furniture is in desperate need of refurbishing. The view is great and the Rishi tea very good, but overall not worth the price. The hotel lobby is really needing attention too. This hotel is definitely off my list to recommend.

My 2nd time staying and I just love this place! So friendly, clean, and the room service/drive service comes quickly. The pool has a great view. My little ones had the times of their lives! On top of everything this place is absolutely beautiful and the location is perfect.