The Pierre, A Taj Hotel, New York

Hotel · Upper East Side

The Pierre, A Taj Hotel, New York

Hotel · Upper East Side

5

2 E 61st St, New York, NY 10065

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The Pierre, A Taj Hotel, New York by Donna Dotan
The Pierre, A Taj Hotel, New York by Andrew Werner
The Pierre, A Taj Hotel, New York by Andrew Werner
The Pierre, A Taj Hotel, New York by Courtesy The Pierre
The Pierre, A Taj Hotel, New York by Donna Dotan
The Pierre, A Taj Hotel, New York by Benoit Linero / Courtesy of the NoMad Hotel
The Pierre, A Taj Hotel, New York by Donna Dotan
The Pierre, A Taj Hotel, New York by Courtesy The Pierre
The Pierre, A Taj Hotel, New York by Donna Dotan
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null
The Pierre, A Taj Hotel, New York by null

Highlights

The Pierre on the Upper East Side serves old-school New York luxe with marble-clad rooms, Central Park views, and a warm, impeccable staff vibe.  

Featured in Conde Nast Traveler
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2 E 61st St, New York, NY 10065 Get directions

thepierreny.com

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2 E 61st St, New York, NY 10065 Get directions

+1 212 838 8000
thepierreny.com
ThePierreNY
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@thepierreny

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Jul 30, 2025

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@cntraveler

43 Best Hotels in New York City

"Stately and imposing, The Pierre lives up to its prime location across from Central Park on the Upper East Side. Think black-and-white marble floors, gilded moldings, and big, fresh flower arrangements. You can't help but feel important when you're here. The hotel’s Les Clefs d’Or Concierge team can create crafted itineraries with insider’s access to New York’s most sought-after attractions, and back onsite, a meal at Perrine restaurant showcases elegant, seasonally-inspired dining. Royal vibes continue in the rotunda—with its iconic murals, it’s one of the city’s most romantic rooms." - John Wogan, Nicole Schnitzler, CNT Editors, Sandra Ramani

https://www.cntraveler.com/gallery/best-hotels-in-new-york-city
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@cntraveler

The Pierre, A Taj Hotel

"How did it strike you on arrival?Stately and imposing, the Pierre lives up to its prime location across from Central Park on the Upper East Side. Think black-and-white marble floors, gilded moldings, and big, fresh flower arrangements. You can't help but feel important when you're here. What’s the crowd like?It's a big mix that skews older, but everyone here appreciates the Upper East Side location and the elegant surroundings. The good stuff: Tell us about your room.Rooms are a bit subdued, in creams and whites, though a pop of color is provided here and there. We’re craving some deep, restorative sleep. They got us?The pillow-top mattresses are near perfect and duck down pillows come standard in every room. But for guests who prefer feather-free pillows, they've got a whole range of options from synthetic down to buckwheat filled pillows. And if you can't sleep without your body pillow, they have those upon request, too. Please tell us the bathroom won’t let us down.Turkish marble covers almost every inch of the bathrooms here, which come with fluffy, oversized towels and Etro amenities. Maybe the most important topic of all: Wi-Fi. What’s the word?Strong, free Wi-Fi. Anything stand out about other services and features? Whether it’s childcare, gyms, spas, even parking—whatever stuck with you.The hotel’s attention to detail across the board, from check-in to room service. The staff includes white-gloved elevator operators (who make it a point to remember your name), a concierge team of planners and problem-solvers, and a dedicated front desk team. Dining at Perrine restaurant feels like your (lavish) home away from home, while the al fresco Rose Terrace transports guests straight to Paris. What was most memorable—or heartbreaking—about your stay?The service is truly exceptional, and you'll probably remember your interactions with hotel staff above anything else. Bottom line: worth it, and why?Ultimately, what sets most luxury hotels apart is the service, and here, you'll find it's better than anywhere." - John Wogan

https://www.cntraveler.com/hotels/united-states/new-york/the-pierre-new-york
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@travelleisure

New York City's Most Historic Hotels Have Stories to Tell

"The Pierre first opened on Oct. 1, 1930 with the backdrop of the Great Depression and Prohibition." - Travel + Leisure Editors

https://www.travelandleisure.com/culture-design/architecture-design/most-historic-hotels-in-new-york-city
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@vogue

"If you were one of the bystanders on 5th Avenue in 2019, you’ll likely recall Lady Gaga’s grand entrance by foot in her flowy Brandon Maxwell cape dress with a full entourage that helped carry her 25-foot train. The award-winning singer and actor chose the Pierre as her spot to prep for the night, and she wasn’t alone. The hotel overlooking Central Park also welcomed guests like Gigi Hadid, Cole Sprouse, Mindy Kaling, Julianne Moore, and Dame Joan Collins, who walked out arm-in-arm with Valentino’s Pierpaolo Piccioli. And it’s no wonder that so many would choose the five-star property as a place to call their temporary home. Having been around since 1930, fashion legends such as Coco Chanel, Karl Lagerfeld, Yves Saint Laurent, and Hubert de Givenchy have all graced the Pierre’s hallways."

10 Celebrity-Favorite Hotels for Met Gala Weekend
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@travelleisure

Where to Stay in NYC: The Best Neighborhoods and Hotels for Every Type of Traveler

"Boasting a prime location between Fifth and Madison Avenues just across from the entrance to Central Park, The Pierre exudes elegance and a comforting sense of calm away from the chaos of Manhattan. In wintertime, a grand Christmas tree adorns the lobby bar, where guests can skip spiked hot chocolate, and in summer, The Rotunda offers a luxe escape from the heat to sip cocktails." - Travel + Leisure Editors

https://www.travelandleisure.com/hotels-resorts/where-to-stay-in-nyc
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Trent Pickle

Google
Just visited The Pierre for a 3-night weekend and was my second time visiting this hotel. The Pierre certainly did not disappoint. Having stayed at a number of quintessential NYC luxury hotels, the Pierre has become my favorite. The location at the corner of Central Park and proximity to high end shopping, restaurants, and museums as well as the impeccable service, amenities, and ambiance makes this hotel a great alternative to the Plaza. Where the Pierre differs is the smaller, boutique feel of the property, less pomp, and a warmer, more personable experience from staff. I booked a Superior King room, which was spacious and unique with its curved wall. The room included a large fully-marble bathroom with deep tub. As I experienced during my last visit, there was also a large closet, fully stocked mini-bar and understated, elegant decor. The bed, again, provided support and was very comfortable. While I did not have dinner in the Perrine restaurant, I did have breakfast every morning. The menu is diverse with choices ranging from continental breakfasts to pancakes, various egg dishes, and Indian dishes. Service every morning was impeccable and food flavorful and nicely presented. The Pierre is stately with old-world charm. Trendy is not an adjective that describes this hotel, nor should it ever. If you’re looking for ultra-modern and sterile, this hotel isn’t for you. But, if you’re looking for comfort, character, and prime location, you should definitely consider booking.

stephaniehG2365WW

Google
Gorgeous old world hotel right on firth avenue amidst the guilded age mansions. Beautiful walk along the park to the frick and the Met.Several top drawer restaurants in walking distance. Rooms are in understated neutral color palate but have all you need. Good central location to get to all the other things you might want to see. The thing that puts it over the top is the concierge desk. We had several requests for unavailable attractions and restaurants and they came through. One in particular they got the docent to come in on her day off and give us a private tour. We met a couple with kids who were able to have the family get picked up at the hotel with a horse and carriage tour of Central Park. We got into unique restaurants with great tables one at the last minute. It’s great to have Viator but nothing beats local personal connections.

piav388

Google
I visited NY for the first time in April 2025 and stayed at the Taj Pierre. From the moment I walked in, I felt like royalty.|I want to give Ivette, Fabio, Ollie, and Alma special recognition. Although all the staff were excellent, these four stood out. Ivette, you are amazing.❤️|The views were magnificent both morning and night. During the day, we could see Central Park, and in the evening, we saw the city's lights. We stayed on one of the higher floors. The rooms were clean and large, and the furniture I wanted for my own home was in them.|Central Park is across the street, and when we rode in the horse carriage, seeing all the trees beginning to bloom, people walking dogs, families having picnics, influencers making videos, people getting married, and our coachman pointing out all the landmarks, I cried. |I also had the best hot dog I’ve ever tasted before John Henry, our carriage horse, showed us around this famous park.|There is so much I love about the Taj that there is too much to say in this short review. If you go, check out the Perrine. Room service is also first-class, with white linen. |If I ever return to NY, I want to stay there again. I came to see Sparks Steakhouse and left my heart in the Taj Pierre.

649dedeb

Google
We loved staying here--it's a beautiful hotel and the service is remarkable. You had the feeling that the staff wants you to have a wonderful stay and they will do anything for you, that they possibly can. The location is great-especially with Central Park right across the street. |We enjoyed breakfast in the restaurant each day.|Our only disappointment was our room-it was very small but well-appointed- easily the smallest hotel room we've ever had. We were entitled to a complimentary room upgrade-but they said it wasn't available. The bathroom could not have been any smaller-only 1 person could fit inside and barely. I am wrestling with the star rating on this-if 4 stars was very good-I would go with that-because this hotel is beyond just good-so despite the room- I'm giving it 5 stars.

Getaway56438323107

Google
The best part of our stay is the staff. Krystal the manager could not be more accommodating.They could not be more welcoming. They are just an absolute pleasure to deal with. The rotunda is a perfect place for me to interview candidates. It is within walking distance of some fabulous restaurants.This is our go to hotel in NY now. Next stop is The Savoy in London.

aman06anek

Google
We were staying at the plaza hotel which was a disgust n we were looking for Indian food after eating breads , burgers n pizzas in New York . One day we were crossing the Pierre by Taj … |We just hopped inside the hotel n the staff from the doorman to the restaurant manager all were very welcoming unlike the staff at plaza … |We were thrilled to see the menu has kadhi pakora n paranthas n mango chutney …. We simply love the hospitality of the staff at the restaurant n the food was amazing. We even got it packed . |As expected from a taj property the service was impeccable. |I highly recommend staying there if u r visiting New York .

R M

Google
We had a very nice experience at the Pierre. The staff are incredibly professional and friendly, nothing is too much trouble. The room upgrade with a view of central park was great. We also received a completely unexpected cake delivered to our room for a special occasion. I would recommend this hotel to anyone who appreciates old style NY charm and character.

Matias Sarno

Google
Extremely disappointing experience with this hotel and with Booking.com. I made a confirmed reservation through a “Secret Deal” listed as a special promotion on the platform. Just a few hours later, the hotel unilaterally requested the cancellation, claiming it was an "obvious pricing error"—without offering any reasonable solution, alternative, or taking responsibility for their own published offer. What’s worse: Booking.com also failed to protect me as a customer. This shows a complete lack of professionalism, disorganization, and disregard for the guest. As a consumer, I had no way of knowing whether the rate was too low or not—especially when presented as a secret deal. I booked in good faith, trusting a platform that promotes itself as reliable and secure. Instead of resolving the issue, both the hotel and Booking simply walked away. I would not book here again, and I wouldn’t recommend this hotel to anyone. Very poor handling of a situation that could have been solved easily with goodwill and accountability.
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C N.

Yelp
It's The Pierre! Iconic. Beautiful ambience. Professional staff that anticipates your request. Rooms are quiet & comfortable. Fabulous location. Expensive but worth it.
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Rashmi R.

Yelp
It's a wonderful place to enjoy a tea that we watch in movies or TV shows even though it's a bit on the expensive side the experience that the place gives us excellent the starters and the appetizers and the other finger food were very delicious and good. The tea was nice warm and very flavorful a nice place to go for, a high tea experience aroundNew York
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Matt T.

Yelp
It's clean and service is exceptional, but the hotel needs a facelift. It's definitely on the older side and shows it.

Melissa S.

Yelp
Very rude service. We asked for a roll away at 3:30. We were assured it would be there around 7:00. Got to the room at 9:00 and asked where the rollaway was. Front desk was very rude .

Rk R.

Yelp
We stayed at the Hotel for 4 nights. Not a Luxury Hotel. More like upscale Bed and Breakfast. Can not be compared with Mondarin Oriental or Ritz or Four Seasons. The Radiator Heater was making terrible noise every night waking us up constantly. We were waiting for 2 hours to get a coffee machine setup in the room. The Breakfast has limited options and restaurant is understaffed. Sometimes you need to wait 20-30 min to be seated. Waiters are not pleasant. I would not recommend this Hotel if you are looking for luxury.
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Michelle H.

Yelp
A friend who frequents NY recommended that I consider staying at The Pierre. After noting the property recently won the coveted Forbes 5-star award for 2024, and seeing all the perks offered by booking through AMEX, I decided to book this for a mother-daughter trip to NY. The location is perfect, next to Central Park and the Subway along 5th Avenue, and offered a warm and welcoming home base for our week long stay. We were excited to learn of the (almost) 100 years of history and were charmed by the warm and friendly staff throughout our stay. Our needs (even the unexpressed ones) were anticipated and we simply did not want to leave. It is worth it to book the guestrooms facing Central Park! We especially enjoyed the traditional elevators and the elevator attendants, which make it a quintessential classic NY experience! Be sure to take advantage of the helpful concierge team - they steered us in the right directon for anything from coffee, museums, restaurants, bars and entertainment. We are grateful for this extraordinary team of professionals who work here, and couldn't have imagined a more perfect stay in NY. The hotel is great for weddings and corporate groups, the ballroom is exquisite! Rooms are super clean and housekeeping comes 2-3 times a day. Beds are super comfy and the property is well maintained, with recent renovations too. They do cater to a lot of Indian travelers and even have rooms decorated in Indian style. Indian menus available too.

Alex B.

Yelp
This hotel is world class. Crashed here for a night and received excellent service. Highlights were the food and people watching. This is definitely where people go to cheat on their spouses
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Margo G.

Yelp
The Pierre Hotel on Fifth Avenue in NYC has many Xmas activities. I wrote a piece about The Nutcracker Ballet at Lincoln Center. The costumes in the lobby and dates of the ballet. The holiday events occurring at the hotel and what a gift it is to explore Fifth Avenue and the Xmas fashion wonder. Check out my story at The Cosmopolitan Compact blog for further details. The decor, design and fashion of pop culture and the scenes behind the marketing.
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Rick C.

Yelp
A really cool, luxury hotel near Central Park. Attended a memorial event at the hotel, and was impressed how they were able to create privacy for such a gathering. The staff, especially the concierge, was very helpful and friendly.
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Annie H.

Yelp
Alright, I don't often get to stay at NY hotels since rent itself is high enough, but since that's no longer a thing... time to try out some NY hotels that I've been long curious about! The place is gorgeously historic (albeit a little dated, but I do love that old timey feel), and lavishly appointed. While our room was small (welcome to NY), the personal touches were nothing I've ever seen. I leave a pair of glasses on the table? Turndown service leaves me clothes to wipe my glasses with. Slippers are way fluffier than other places I've stayed. The bathroom is on the smaller side, but all the aminities, bath salts for soaking, little tub basket to hold your Champaign while taking a bubble bath... the list goes on. The elevator staff and valet are also incredibly nice and friendly. I think my summary is that this place is just... nice. Everything is done to help make your day just a little easier and smoother. I can definitely appreciate that, at the same time the price is definitely on the higher side. But if we have the opportunity to stay again (given work trips!) I will look forward to coming back!
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Lynn D.

Yelp
Opulent but overall disappointing. The internet was intermittent and very slow. Very expensive for the worst coffee , breakfast was just old pastries and terrible coffee. Flowers are gorgeous.
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James H.

Yelp
This hotel is truly top notch. From the moment we arrived the doorman, bellman and deck staff were welcoming and very helpful and kind. Our room was amazing! We were on the 38th floor and had a view of Central Park. Our room was very clean and very comfortable. Our housekeeper was so kind and sweet. The turndown service was a great added touch. The hotel restaurant is an added bonus. The waiters and staff are great. We also had room service one night. The waiter that brought us room service set up the table, poured our drinks and set up the food. It was perfect. This hotel is in one of the best and most convenient spots in NYC. You are close to Central Park, great food and shopping. I very much would recommend this hotel and we will be back. Thank you to Kevins and Dawa. You both made our trip unforgettable.
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Kat O.

Yelp
I went to this beautiful hotel March 16th 2024. I went to a party . They had two beautiful buffets. The staff was very nice and pleasant and helpful. The venue is very clean. Definitely suggest you to have a party there.
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Melvon C.

Yelp
I had the worst service ever at this place. I ordered a yogurt with mixed berries and a coffee while waiting on a friend to join. And the waiter served everyone beside me coffee refills and kept skipping me on purpose? I know why. I'm not vanilla. I asked for a refill and the waiter just kept walking as he didn't hear me. I can't believe but it's true.

H T.

Yelp
We had an outstanding stay. We stayed for over a week and it was wonderful! I see some people complaining this is an old school NYC 5* hotel if you're looking for sultry and dim lit modern hotels that smell like an airport lounge- this isnt it.There are plenty of other options that fit the bill. This hotel is perfect the service was excellent our room was always super tidy form housekeeping and the doormen and all of the staff including the elevator attendants remembered us and treated us so well. The hotel bars are amazing and Perrine was perfect from breakfast to after dinner drinks with friends! The other bar with the Pianist is fab with great service. We had an absolutely wonderful stay and will be back. Also the person that said the bars were empty must have gone in like July and Aug where the WHOLE city is half empty! Thanks again for the wonderful stay!! Will be back next year for our fall trip again! Thanks again from California!
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Shirin P.

Yelp
Stayed at the Pierre for 3 days after my husband's surgery during COVID-19 era in November 2020. Loved everything about the hotel. The deluxe city view room was a bit small and not as bright, so we upgraded to a park view and absolutely loved it. Most of the amenities were not available due to the pandemic, but all we needed was a comfortable COVID-free bed which we got and more. If we ever have visitors from out of town, I'm booking them a room at Pierre. PS. We live in Manhattan but husband was advised against walking up stairs after the surgery. We could have gone home after the first night, but decided to make it a staycation.
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Eric B.

Yelp
Great hotel great service i forgot how good hotel service could be until i stayed at the Pierre The manager Ana Pavloska was amazing and really helped with our accommodations and all our needs during our stay Thank you
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Judy L.

Yelp
4.5 stars. Perfect location across of Central Park, near Madison & 5th Avenue so great for shopping. A short taxi ride to Broadway and Timesquare, complimentary as hotel guests within a certain distance so no complaints there. Helpful staff, ideal location and wonderful suites. I love the old luxe of this hotel and there is definitely a homelier feel to it. My husband was here last year during winter when the park was covered in snow, so I decided Spring would be ideal for vacation and sure enough, everything went better than expected. I was debating between this hotel and the Ritz. I take issue with having to call for water bottles. And in the mornings, Coffee/tea and pastries are offered at the lobby between certain hours. I like to roll out of bed, make coffee and relax in my robe. Or make a second cup of good coffee before dinner as I'm adjusting to the time difference. Well I can't do that downstairs so we ended up ordering cappuccinos nearby. And because of my caffeine and water addictions, I cannot give this 5 stars because I found that to be an inconvenience. Other than that, housekeeping , front desk, doormen, and everyone here provided excellent service.
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Darya S.

Yelp
I came to The Pierre for a wedding! It's small for the number of people who were there, around 400, so it definitely felt cramped, but that's not their fault. It's a very luxurious and glamorous venue with a Venetian vibe to it. I was mesmerized by the ceiling and wall art the whole time! Waiters were flexible with last-minute changes to seating and serving very stuffy guests. If you're going for a showy, flashy type of party (or if you're marrying someone rich!), The Pierre could make sense for you. The wedding took place across three small rooms for the cocktail hour, then the reception (with dozens of people standing in the back due to lack of space!), and then dinner in the ballroom. It was fun to explore from room to room. FYI, take a light cardigan, as certain parts were chilly. I just wish they had more bathrooms and that their valet parking was more affordable! It's insanely expensive for just a few hours. The wedding started at 6pm and was still going when I left at 1am. They held it down for us! Overall, it was a lovely time and I'm glad I went. If you're reading this, feel free to invite me to your weddings here!

Marnia D.

Yelp
Excellent hotel. I was there for approximately 10 days. Staff goes beyond their way to be helpful and always so kind. The rooms are beautifully maintained, clean and spacious with nice bath products and for being on the upper East side, the vibe is warm, friendly and unpretentious. Without a doubt I would stay there again.

Derek K.

Yelp
So disappointed with what they did to ballroom after the renovation. Once a beautiful grand reception room for elegant parties. Has now been reconstructed looking like any other hall in New Jersey. Truly disappointing all of the old city charm has been lost. Food is still very good.
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Catherine D.

Yelp
For some reason, as the weather warmed today my mind went back to staying at The Pierre over Christmas. All hopes dashed for a magical stay. Tea Room closed. No Room service. Fireplace in suite not working. Drains that needed to be snaked (who knew) and while taking a shower the shower pan overflowed. Overpriced and overpromised. Don't stay there. Needs a structural, managerial and marketing overhaul.

James R.

Yelp
I will never stay in your hotel again. Dirty rooms, old dusty furniture, the shower overflowed and a General Manager who said he doesn't care when I spoke with him.
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Rachel D.

Yelp
Beautiful, gorgeous hotel settled in Manhattan. Right across from Central Park it's a beautiful hotel with a famous landmark right next to it. Known for its French influenced decor the hotel was absolutely magnificent. Location- 2 East 61st Street, Manhattan, New York City, United States. Just look for the fancy hotel little couple of feet across Central Park. Interior- French inspired marble white with black lining flooring. Chandeliers with crystals and light blue sky roofs at the rotunda with balconies that swirl to the top. The interior is luxurious and fancy. It's more of a quiet, romantic hotel than a social hangout one. The outside on the building rooftop looks like an old French chateau. The rooms very spacious with comfy bedding, the bathroom was spacious with marbled flooring and a stand up shower. Everything was beautiful and clean with all the necessities filled soap, toothbrush, cotton swabs etc. Again, French inspired decor. Service- everyone was super friendly. They made it a point to remember your name and they even brought us an anniversary cake in the room. Always helpful with directions and giving advice on tours and broadway shows. The service was impeccable. Thanks again Pierre! You made New York even more enjoyable.

Raphaela C.

Yelp
I'm staying at The Pierre and I didn't have a good experience here. My room with a broken TV for 5 days is a very bad smell that comes from the bathroom. I've already been trying to help at the hotel reception, I've already called complaining but at no time did I even have anyone who came to provide any solution.
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Alice W.

Yelp
Came here for afternoon tea a while back. There was a groupon deal so decided to check this place out, was deciding between the Ritz and here but the food here looked yummier. We got seated and were served a choice of tea pretty quickly. Then, we ordered our food and waited for the food to arrive. The vessel that carried the food was really pretty. I really liked how everything was bite sized and there was alot of variety with the food, from both savory and sweet. The food was cooked well, the sandwiches were tasty and the dessert was moist and just the right amount of sweetness. The price was on the higher side but it was a nice occasional treat to have an afternoon with friends.
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Sharon Z.

Yelp
My boyfriend bought a groupon for the afternoon tea here and we came on a weekday around 4:30pm. The servers were really nice and gave us recommendations for the teas. All the snacks and desserts were pretty good and was after everything I didn't expect it, but it really filled us up! Ambiance: 4/5 Service: 5/5 Food: 4.5/5 Groupon deal: 4.5/5

Gail T.

Yelp
There's no heat, or hot water until 12 pm tomorrow. Our room is a dump. Literally rot in the bathroom, not as described. No room service or food in the hotel after 10pm, and it's 30 degrees outside... and there's a random room down the hall that's dirty disheveled and abandoned with the dirt wide open, and no one seems to care.. it's a crack house. Its1:42 am there's no space heater and I'm freezing..
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Mandy L.

Yelp
Came here for the Afternoon Tea b/c of Groupon Pros: - Liked how they have a good mixture of savory and sweets. Along with the warm scones, the spiced chicken tartlet and deviled eggs were part of the highlights. - Lovely ambience although the room was a bit tight - Their selection of green and red teas were relatively limited but their options for black tea was great - the Pierre Blend was delicious! Cons: - The sandwiches were a bit dry - Very clean bathrooms. Fancy towelettes.

Ana R.

Yelp
I had the pleasure of visiting the Pierre lounge today and our bartender Paul blew us completely away. So much so that I had to write a review on the spot. He is the definition of "above and beyond." Highly recommend! Yummy drinks and fabulous service!
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Melissa I.

Yelp
I came here for lunch for Restaurant Week and I wasn't that impressed. The service was great. The waiter made good conversation, always made sure we were taken care of and was very attentive. The restaurant was beautiful and the bathrooms were stunning. My fiancee enjoyed his whole meal and said he would go there again just for the Apple Tart dessert. As for my meal, I had the 'Roasted Butternut Squash Soup' for my appetizer which was delicious and my favorite part of the meal. For my entree, I had the 'Sauteed Mushrooms' entree which was mushroom bisque and pumpkin gnocchi and while I love mushrooms and pumpkin, I think I learned I'm not a gnocchi fan. I wasn't the biggest fan of this dish. Lastly for dessert, I had the 'Dairy Free Panna Cotta'. I never had Panna Cotta before so this was a gamble. I believe it came with grapefruit sorbet on top which was delicious as well as all the fresh fruit on it. The Panna Cotta itself was just okay. It was kind of tasted like a weird cheesecake in a way. I wouldn't get it again but it was nice to try.
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Adam B.

Yelp
Most 5 star reviews are from folks who came for brunch or ate here. This one comes based on the stay. All deducted points are due to the stupid concept of imposing a large resort fee onto guests. Seriously ... I kept looking out into the street wondering where the beach cabanas were and when the towel leavers would come out and set up the beach chair. Instead, I realized that the fee was for wifi and bottled water. And a newspaper which never came. Shit I could get for free at a $150 Holiday Inn Express or Fairfield by Marriott. When a luxury hotel nickles and dimes their guests over having a pen and paper in the room while charging 5 star prices for ... lets be honest ... what is a 4 star room, they should expect a review to call bullshit on them. You want to charge me a resort fee in Nice, France where uniformed Cabana attendants give me suntan lotion and freshly laundered towels ... great. You want to charge me a resort fee in NYC for wifi and generic bottled water, here's your fucking two stars. Enjoy. The rooms ... nice. Not The Ritz, St. Regis or even the semi-shitty Plaza. Probably would put them on the level of a nice Autograph Collection Marriott or Kimpton. Nothing special but not terrible. The staff here ... friendly to apathetic. Would I stay here again? Fat chance. Enjoy my $33 'resort fee' for a hotel ... and your two star review cheapskates.

Erik K.

Yelp
Hotel is amazing and Ana the manager is so helpful and great to deal with. Maid service is top notch and the rooms are beautiful. The rooms do not come with coffee makers which they should add and the hotel structure itself needs some upgrades but you can feel the history there. I loved my room looking over Central Park.
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Miki S.

Yelp
What a gorgeous suite room we are staying! Contemporary and roomy Just right amount of decoration! Love the feature in the bathroom. Deep height drawer just in front of the washing place. I can set all my lotion and stuff in that drawer. So everything looks clean! Lots of windows to see the down town sights from every single rooms. Terrace is amazing for the morning coffee to enjoy! Very privileged to stay in this Charles Pierre Suite.
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Julie L.

Yelp
I am upgrading my review to 5 stars because they apologized and explained it was a mistake. They also offered an upgrade if we were ever return again. Interestingly enough, there minibar has sensors on them. I was trying to fit something in the refrigerator and that showed up like I was taking a drink. Never knew they had something like that out there. I'm giving 4 stars instead of 5 because of their lack of informing us that they were holding roughly $700 on our debit card without letting us know. Usually a hotel holds $50 to $100 a night for incidentals, but $700. This place is beautiful, but would not stay there again because of its unnecessary deposit.
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Sally G.

Yelp
It's like home. They take care of everything, from car service to managing my train schedule. They're a fabulous crew at The Pierre. The views over the park are fabulous and I enjoy waking up to my hot coffee that is quickly sent up from when I order it. The wonderful ability to have both a shower and a bathtub in the bathrooms is so nice. So many hotels cut down as much space as they can to maximize the money, but The Pierre is client focused and the level of comfort is unbelievable. I called earlier this summer to make a room reservation, but they had closed until September. They apologized and suggested another hotel that was open, but I caught myself saying, "but I want to go home!" And that's true, The Pierre is like my home. I look forward to coming back as much as I can this winter for Christmas shopping, but an apartment at The Pierre is my only Christmas wish.
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Dominic M.

Yelp
So.....I stayed her 20years ago as a young guy. It was amazing. Today with my wife...$800 for one night was nice but only nice. You can't beat the location and the staff....it's elite. The room is small, we were on 37th floor overlooking the city which you don't find really anywhere in NYC. My opinion the sherry-Netherlands next door is a better bang for your buck. Friends stayed there for $300 and it's just as cozy and a little more unique. Make no mistake The Pierre is elite....but for the price you will find others have better bathrooms, bigger rooms and you can save literally $500 a night. I'm sure the high rollers getting suites will have a better review but for us mid rollers I'll stay next door next time and walk through The Pierre for the lobby and ballroom experience.
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Tulina S.

Yelp
Ambiance-5 Service-5 Food-4 Value-4 with Groupon 4.5 stars for this place. When in NY, I love to do afternoon tea. And a Groupon is the deal clincher here. Loved the ambiance and presentation. It is a a little expensive, $110 for two without the Groupon! We paid about $78 for two with the Groupon discount of the day! For this price , I would love to see more variety of tea on the menu. The scones were served warm and delicious with clotted cream, lemon curd and strawberry preserves. The choice of tarts and pastries was amazing; sandwiches could be a shade better, though. Go for an authentic British High tea experience!
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Greg C.

Yelp
We were extremely pleased with the comfort, beauty, and level of service provided by the team at the Pierre for our wedding day. Although we did not host our wedding on-site, the team's attention to detail and professionalism provided us with a wonderful day. While there are many elegant hotels in the City, the history, comfort and elevated service of the Pierre is unmatched.
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Ewelina A.

Yelp
Amazing cocktail menu - true mixology at its best. Fun options. First cocktail was watered down however the waiter gladly ensured the second one was not. Classy venue - nice crowd.
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Nicky T.

Yelp
Well, I'll tell you this, the only reason I'm giving this such a high star rating is the service (NOT THE FRONT DESK) but everyone else. The housekeeping is really best I have ever seen, so good. Also having someone in the elevator taking you up and Down was really nice. The front desk needs to wake up. We checked in at 4am after a 13 hour flight, first thing you want to do is take a shower and brush your teeth. The water was YELLOW. Only after showering and mid brushing my teeth did I see it. I called the don't desk and they responded by saying "oh no one told you". I only checked in at 4am to shower and sleep They gave us no compilation. We told them how unhappy we are with our room and said we are willing to pay for an upgrade to someone better and they offered us either $800 more a night or $5,000 more a night and said they had nothing else they could offer us. Friends checked in a few hours later and they offered them a $100 upgrade to a room with a view and 2x the size. I'm not sure if they wanted to get us to pay more because we looked like we could but that was really wrong of them. Never going back.

Samantha D.

Yelp
We had a wonderful stay over the 4th of July weekend. Quintessential old New York. The most impressive part of the stay was the staff. Denzel at the front desk was fantastic. We took a redeye and he was able to get us our rooms early. It was our son's birthday and he had a cake delivered. Every time we came and went he would say hi to us by name. But Denzel wasn't alone. Everyone was so friendly and welcoming. While there are many newer hotels the Pierre stood out for these reasons. Not often you find such great service these days.
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Hannah M.

Yelp
Note: This is a review for the catering/venue/physical space. I was there at the 2017 Groat & Alpern Awards for Cornell University's School of Industrial and Labor Relations. We arrived and were shown a room in which we could get changed/drop off our bags. The staff at The Pierre provided refreshments in that room such as coffee, tea, sparkling water, and sodas. Everything was presented beautifully. The main event hall was also lovely, with ample tables at which guests could stand and chat. The food included fresh seafood (oysters, shrimp), a sushi/sashimi bar, a carving station with filet mignon and lamb, pasta (lobster ravioli and another, in addition to antipasti and several types of bread), and MANY passed hors d'oeuvres (duck, polenta with truffles, pigs in a blanket, and numerous others that I can't even remember). Mostly everything I tried was absolutely phenomenal. The only thing that slightly missed the mark was the pasta, in my (and my friends' opinion). It was fine, just the least impressive of the many options there. The highlight for me was the sushi/sashimi bar, which was restocked frequently. The quality of the fish was incredible and the selection of different rolls was fantastic. One disappointment, however, was the sake that was presented next to it but not served. Several bars throughout the venue were well-stocked and service was cordial yet efficient. The martini and the negroni that I had were wonderfully made. The only thing I could really complain about were the bathrooms, which were far too small to accommodate the number of people at the event. With only three (I believe) stalls in the women's restroom, the line ended up getting quite long at times. It was, overall, a seamless evening and I look forward to returning to next year's awards ceremony.

Tim D.

Yelp
I'm only writing this because I have so much spare time in between ordering food and receiving it. This was an extremely disappointing stay. Unbelievably expensive for maybe the worst service I have ever seen. The food is average and the waiters have no problem telling you to screw off. If you like getting ignored and ripped off then look no further you've found the spot!
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Luba L.

Yelp
Where do I begin, My recent stay at Pierre for our anniversary get away in early February was perfect! First I found a great deal for top hotels in the area, Pierre had the best $$ including everything it had to offer from hotel location, it's amenities, restaurant, even hotel fees were a winner for me, on top of that -absolute amazing personal all around. Location,Location, Location Is right in the middle of the city. Central Park right across, 5th Avenue, perfect location for everything. Unfortunately don't remember all the names, however the first greeters when you arrive to hotel, attendants, front desk, concierge, elevator attendants, room services, restaurant staff- everyone treated us like royalty . Although our room didn't include fabulous views, The room itself was fabulous. Etro bathroom amenities, Robes and slippers for comfort. Daily unlimited water bottles and lots more. Complimentary early morning coffee, tea offered daily with fresh baked goods, and water to go. 5-8am is early but great bite for a morning. We also had a pleasure to try the Restaurant at the Pierre. Impeccable service and yummy food. The hotel is small, beautiful, cozy. I will definitely be back. Thank you Pierre Hotel for awesome stay!
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Zahia N.

Yelp
If I could give this hotel zero stars I would!! I showered and almost bathed in disgusting water as shown below!! Save yourself time go to a better hotel. Too expensive for what they offer and maybe you will actually get a five star service. I did not get upgrade and could not leave early because they will still charge me for the night. Very disappointed!!!
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Kathy L.

Yelp
There are few reasons people go for afternoon tea but in this age, surely its the photo op that you imagine is possible with 3 tiers of mini goodness. This was my very first Afternoon Tea and we came on a Groupon, 2 sets for $85 (originally $70 per person). For a place like The Pierre to advertise via Groupon tells me maybe they want to attract the smart people who know better than to book a tea for $70 (like us^^). Be sure to check their reservations policy. We came about 4pm on an autumn Saturday and was able to get seated. The food was one layer of salty and two layers of sweetness. A short selection of teas. Great food, mediocre tea. The wait staff was wonderful and already asked us if we had a coupon to redeem so no worries about feeling strange whipping a Groupon in this posh hotel. Tip for you. If you just desire to catch up with friends over a wonderful cup of tea and secretly take a million photos for the 'gram, let me direct you to Rose House in Flushing. The ambiance is beautiful and each tea order is served in matching bone china set.

Tony D.

Yelp
I have stayed here in the past but will never ever stay here again. I cancelled my reservation and I find out that they are attempting to charge me again as they cancelled a different reservation. This is no way to treat a customer staying in an expensive suite. I have now spent an hour of vacation time dealing with this disingenuous hotel group
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Hannah C.

Yelp
Went for tea time for two via Groupon for $75.00. Great selection of tea and delicious pastries/sandwiches. The tea was decent. Special mention for the scones and the spreads of butter, cream, etc. Those scones were absolutely amazing. Piping warm and the spreads complimented them wonderfully, they really fill you up! The sandwiches were ok, the edges for some sandwiches were slightly hard meaning that they had been prepared a while ago and were sitting out in the open for a while. Remember to reserve your table ahead of time. The area around The Pierre is a great place to shop so afterwards walk around to burn off those carbs!