wendycR1309IQ
Google
We were thrilled when we arrived at the Piper's Tryst. The room was clean and our view out the window was great. The building was interesting, although the room didn't have basic amenities we realized were standard elsewhere in Scotland - coffee, tea, kettle for hot water, etc..||Their food was a little disappointing, as it was suppposed to be a highlight. If you're a coffee drinker opt for Americanos, as the regular coffee is weak, served in tiny amounts, and very expensive. Be aware that the 20% off of food for guests doesn't apply to breakfast. ||We were happy staying here the first two days, despite the construction going on out in front of the place, but then they started ripping the street up right outside of our window, using some kind of hydraulic jackhammer. Which apparently wasn't a new thing.||We knew we were going to be in a city, near a road, and at first the normal construction noise wasn't a problem (we've both lived in New York). But the jackhammering was loud and relentless, making it impossible to relax, or open the window (unless we didn't want to talk to each other). We called to the front desk to find out if they knew how long it would go on. We were told "they have to stop at 10 pm every night."||The next morning it started up again, early, waking us up. We found a new place to stay immediately (good thing it was off-season) and called the front desk and told them we could vacate the room by 9am. They still charged us for the day.||There is construction all over the city in preparation for the Commonwealth Games coming to Glasgow. The servers told us the *first* day we were there that the construction in front of the building had started early October and was supposed to last for at least 9 weeks. We wonder, then, why were we not told about this when we booked, and given the option to perhaps choose a room not facing the street? And, why did the manager tell us she was sorry, that they had to charge us for the day, because they weren't aware of it when we booked, and now were in the process of notifying other future guests about it - but not us? Again, all of the servers knew about it. It just felt disingenuous.||This was the start for us of a three week visit to Scotland. Maybe we were lucky, as this was the only negative experience we had (with food, lodging) the entire trip. I really, really hate leaving negative reviews, but we're still a bit hot about it.