The Platinum Hotel & Spa

Hotel · The Strip

The Platinum Hotel & Spa

Hotel · The Strip
211 E Flamingo Rd, Las Vegas, NV 89169, USA

Photos

The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null
The Platinum Hotel & Spa by null

Highlights

Suites with kitchens & balconies, 2 pools, a spa & bar.  

Placeholder
Placeholder

211 E Flamingo Rd, Las Vegas, NV 89169, USA Get directions

theplatinumhotel.com
@platinumlv

$$

Information

Static Map

211 E Flamingo Rd, Las Vegas, NV 89169, USA Get directions

+1 702 365 5000
theplatinumhotel.com
@platinumlv
𝕏
@platinumlv

$$

Features

wifi

Last updated

Aug 17, 2025

Powered By

You might also like

Terms of Use • Privacy Policy • Cookie Policy
 © 2025 Postcard Technologies, Inc.

Andrew Kanouse

Google
Ultimately, this place served its purpose. We wanted to stay just off the strip but close enough to all the action, which this definitely is. The accommodations are actually pretty nice. The bedroom and bathroom are huge. We weren't expecting a living room and this was also enormous with a fireplace? Unnecessary but I love it. Also with a balcony which didn't have the best facing view but was still quite nice. The suite also came with a full kitchen, which can come in handy. We did venture to the pool shortly, which was pretty nice. The had towels super available so that was easy enough. The pricing is a skosh high for being off the strip. We also had two dogs, which the price for is definitely higher than I would expect (albeit it's very clearly listed on their website, to their credit). With regards to the dogs, they advertise a dog area which is tiny and a bit hard to get to from the rooms, so it ends up being meh. The website mentions having tennis balls which I can't imagine is true because they also offer "dog bowls" which I asked for and subsequently received a lot of confused looks and ultimately a glass bowl from housekeeping that definitely was not meant for dogs (but it worked). The website offers a free bottle of wine upon checkin but we definitely would not have received this unless I specifically mentioned it, so definitely ask! Having parking is clutch. It's free. But there is also no gate so I have no idea how they regulate who is allowed to park here.

Christopher Moreno

Google
Great place to stay at if you don't like staying on the strip but want to be near it. About a block behind the Flamingo. Rooms are all over 900 square feet. Really comfy beds, big bathroom with tub. Fits 2 comfortably. Full kitchen with plates and utensils. Decent size living room and great views. Also has a great heated pool. Brunch is great also. Favorite place to stay at. Will be back

Adam Sandford

Google
Perfect for the sphere. 3 night stay for the dead. Direct walk to both shakedown and the sphere. Easy distance to Paris. Very clean, quiet, kind staff. Restaurant is fine. Not amazing but did the trick in a pinch. We are 100% staying here for most future Vegas trips (not casino or theme park people)

Anu Sankaran

Google
We didn't have a/c in our room the night we arrived in near 100 degree temperature. We notified the hotel but were told we would have to wait until morning for maintenance. We didn't sleep that night and felt sick the rest of our stay. Then, the room smelled like cigarette smoke after maintenance arrived despite the property being non-smoking. Both of these situations were reported to management. Manager stated that we were offered a room move for both of these situations and declined, which is a blatant lie. We were never offered that. Extremely disappointed in their lack of accountability and integrity. I would encourage everyone to look elsewhere for accommodations rather than risk your safety and well-being.

Hayden Black

Google
We expected a more refined customer service experience due to the place not having a casino. Unfortunately, this was not the case. The convenience stops at on-site parking. Please save yourself the trouble and avoid this place! They can't even guarantee you have A/C and maintenance works limited hours. It's a "No smoking" property with employees smoking all over the place.

Art Abrantes

Google
Cozy place just 2 blocks away from the strip. The rooms have a kitchen and also a washer and dryer! The pool, located on the 4th floor (or something like that) has a great view of the strip and half of the pool is indoors.

Darral Broyles

Google
Front desk staff was great, but room had issues with mattress very hard felt springs. The shower squirted water outside onto the marble floor everywhere. House keeping did a sloppy job of cleaning the room.
google avatar

Jessica G.

Yelp
We absolutely love The Platinum Hotel. This is our second time visiting during Thanksgiving week and it doesn't disappoint. They use to do valet only but has since gone to self park which is always easy to navigate. The hotel is really nice, has great amenities and a great place for families. We love that there's a full kitchen, separate bedroom and the kids loved the giant tub. Even better is the indoor/outdoor heated pool and jacuzzi. The pool area has corn hole and fire pits as well. It's such a fun way to end your day. Even when it's cold outside, the indoor heated pool is heated well and inside is warm. The hot tub is also heated well. The jets need some work though as they point more up and makes you not want them on. The breakfast restaurant is a little pricey but food and service was great. You can order a croissant as your bread choice which was delicious. I got the breakfast burrito which came with potatoes that were super yummy. The breakfast burrito was huge and definitely able to share between two people. There's snacks and drinks in the lobby as well, room service available and a lounge. Overall I highly recommend this place for families. Helps also that there is no casino and no smoking. This is the only place we would stay for a family Vegas trip and somewhere we will definitely revisit.
google avatar

Ray N.

Yelp
The hotel is in a great location, easy walk to restaurants and the strip. We booked their princess suite. The suite was nice, clean and well equipped. We were traveling with our 2mo old that's why we booked the suit with a kitchen. Since we had a baby with us we asked for their "crib". I even called before we booked and asked if it was a pack and play or an actual crib and I was told it was a crib. When they brought up the PACK AND PLAY I was disappointed. Even more so they just laid a loose sheet in there and it was rock hard, dangerous. Moreover the pool is advertised as heated so we took our baby down to swim and it was ice cold, not heated.
google avatar

Rosalind C.

Yelp
Front desk staff was very friendly also complimentary wine. Overall the rooms were nice, spacious and clean. It's not as upgrated as other hotels but it's a good price for a good place. I would recommend
google avatar

Tayah L.

Yelp
I stayed for Labor Day weekend to celebrate my birthday and this was the most amazing hotel experience I've ever had! The best part was the staff, the girls at front desk were so friendly & check in was super fast. I got the complimentary wine and their is a QR code to text them if you need more towels or anything brought to your room. A little bit of a long walk to the strip but not too bad Ubers where only about $8 to strip. Our room was reallly clean the tub was clean which is what I was worried about. Would definitely stay here again.
google avatar

Jon M.

Yelp
SERVICE & CHECKIN Very consistent & professional hospitality from every level of staff. Shanice specifically was as efficient as she was helpful; great character, positive, & and really nice smile! Early checkin is free but it wasn't as fruitful for myself & droves of other guests (rooms are large so the turnaround time makes sense). Late checkout (1hr) was also free. The SMS Virtual Assistant (Ivy) service was responsive & convenient. LOBBY, ELEVATOR, CORRIDORS The lobby was clean & more functional than flashy. The limited space made it prone to congestion but the adjacent lounge had very chill vibes & adequate seating. Elevator lifts were abundant, fast, & spacious. Transitioning through the rest of the building felt pleasant & easy to navigate. ROOM (signature suite) https://youtu.be/FGArJ3SsZYc Clean & modern 1BR unit reminiscent of an elevated, but slightly dated, timeshare. Overall it was a well-appointed room & I enjoyed the design for its high-ceilings & good lighting. Lots of other notable features: ample accessible outlets, full size mirrors, furnished patio space, & lots of storage. Cons: The dedicated workspace isn't the most comfortable or ergonomic; lack of recycling receptacles. BED The bed was underwhelming. The mattress, a throwback (Serta) innerspring King, was nostalgic but overdue for an upgrade. Linens didn't live up to the "patented technology hype"; very inconsistent softness between pillow cases & bed sheets. Pillow build was ok, good loft & firmness, but too small (Standard). BATH Large bath space with a rockstar tub, perfect for a couples bath or deep soak in a bath bomb. The walk-in shower isn't as glamorous & water pressure (throughout) wasn't consistent or strong. But the rest of the installation was functional & clean. I liked the quality of their towels & there were plenty of Well Spa toiletries provided. TV & ENTERTAINMENT Significantly dated: multiple standard definition ~20" TVs from LG & Sharp. The living room mount is very robust but the display just doesn't do it justice. Great for background noise in any case. The Bose sound system was the better entertainment piece & was fun to use. WI-FI & CELL RECEPTION Verizon service performed well throughout the unit. Complimentary (unencrypted) Wi-Fi is responsive but throughput is one of the worst I've experienced in Vegas. No premium offering is available, so bring a hotspot! --Performance-- Video streaming - good Online gaming - good Video chatting - good --Nerd Stats-- 9-11 Mbps download 8-11 Mbps upload 0% packet loss 5 ms latency 10 ms jitter FOOD & DRINK Not DoorDash friendly for contactless delivery. Dining services are also closed on Tuesday & Wednesday. Thankfully the kitchen was exceptionally clean, stocked with dishes, & fully operational. The fridge condenser was unusually loud but no issues with cooling or any other appliances (stove, oven, dishwasher, coffee pot). Snacks & drinks are available for purchase in the lobby. NOISE Not particularly sound proof when ambulances & sirens are in the area, but it's a quiet environment. No complaints. VERDICT Customer service & price make this location really competitive. It's not suitable for remote work or a staycation (depending on the day of the week), but it has plenty to offer. Most importantly: my stay was quiet & comfortable. I would stay here again to explore the other configurations & recommend it to others looking for a nice off-strip property. 4/5
google avatar

Jarek M.

Yelp
The Platinum hotel is worth staying at if you don't want to be in the hustle and bustle of the Las Vegas strip. The hotel is located within walking distance or short car drive from the Las Vegas strip. We decided to book stay at this property as they offered good/competitive rates. Also, parking was included in the full price. The hotel was clean and so was the room. We got lucky as we stayed at the self-sustained one bedroom apartment type of room that overlooked the Las Vegas strip.The one bedroom suite included full kitchen, a separate seating area with sofa bed and very big bathroom with soaking tub and walk-in shower. Overall the room was super specious and offered ample storage. There was a bar and inside-outside pool area on the premises. We also took advantage of the room service by ordering food. The food was tasty and not over priced at all. I highly recommend this hotel if you decide to visit Las Vegas.

Joanie G.

Yelp
We love The Platinum! All suites. Such a nice break from the noise and lights of the strip but still just off the strip. Super friendly and knowledgeable staff. Thank you Ray for the ride.
google avatar

Emma J.

Yelp
I stayed here with my partner for a wedding on the weekend of November 1-4th of 2023. While the bartenders at the downstairs bar, Alejandra and Matthew were perfectly nice, and Matthew made an amazing Rye old fashioned for us on Friday night, the rest of the staff was rude, short and unhelpful. When we were trying to celebrate a life long friends wedding on Friday night; the bartenders at the upstairs venue were named Cris and Lina and were rude, made bad, weak drinks, and were even rude to their own staff as I heard them yelling at their own staff upon multiple occasions. my partner was so upset as a lifelong professional in the industry that she requested we leave the event early. we attempted to reach the GM of the hotel, a Mark Fenton, but he was unresponsive and rude.

Dan C.

Yelp
Large rooms, very friendly staff. Away from the frantic pace of the Strip, yet easy to get to the Strip if desired. And, there are NO slot machines anywhere!
google avatar

Raven C.

Yelp
I booked due to the location close to the Sphere. Afterwards my friend broke her foot. I requested a handicapped room which they accommodated. Unfortunately, that was not the best experience for us. Upon arrival their computer system crashed. Which delayed our check in process a bit. They gave us a room on the 5th floor. The room was literally the farthest room away from the elevator on that floor! Over 300 yards walking with a broken foot!!!! The room was nice but the shower curtain didn't reach the floor (nearly 5" above) allowing water to run all over the bathroom... There was no seat in the shower, so my friend had to try and balance on one leg while showering. Lastly there are 5 handicapped parking spots. There were 2 more but they were converted to e-plug in spots. So if you dont get the ones on the first floor you have to WALK down the parking garage ramp to get to the first floor to the elevator (The garage has stairs). BTW there are NO HANDICAPPED doors on any of the entrances. So whether you are in a chair or just trying to get into the door you have to struggle. On the plus side the beds were super comfortable. The room was nicely appointed and had nice amenities. The price was too much for the lack of comfort and accessibility we needed.
google avatar

Michael M.

Yelp
Lazy ass workers!!!! Requested a few things up the room Nobody bought anything up! I had to call 7 times and still NOTHING. PIECE OF SHIT PLACE

Lisa D.

Yelp
The gentleman working the front desk upon our arrival was very friendly, funny, and memorable. My sister had booked the room last minute and the room we were originally assigned "wasn't very exciting" per the receptionist, so he upgraded our room. He also offered us a bottle of wine on the house -- choices of a white or red. Haven't been received like this before, so we were thrilled and so appreciative of the gesture! Our suite was huge with a city view on the second floor from the top; could easily fit 5+ people. The water temperature can be spotty if you're running the shower/sinks at the same time. My mom noticed some blood on the armchair also, but we avoided it altogether. Overall, it was an unfussy, comfortable hotel to sleep.
google avatar

Las V.

Yelp
I feel like this is one of Vegas' best kept secrets. No it's not your typical hotel, but that is what makes it nice. No gaming, no smoke, big rooms and great view of the strip.
google avatar

Quanita S.

Yelp
My honest review... Upon entry of the hotel it was a quick check in. Got up to the room and we were greeted with 2 bags of garbage outside our door. Walked in and the room was nice and spacious, refrigerator, microwave, dishwasher, stove, jacuzzi tub, washer and dryer. The bathroom was spacious. After scouting the place we stepped out onto the balcony which had a nice view. The Bad..... Came back in from balcony and seen something moving on the wall behind the front door. Upon approaching I realized it was a roach. I thought I was seeing things and asked my son to confirm. Yes, it was a roach! I was pissed. Called the front desk and they could not move me as they were sold out (July 4th weekend) I asked if someone could come and spray and they said they didn't have anyone on site. So we left the lights on during our entire stay and was scared to put anything on the floor. I booked it through the Hotel Tonight app and was able to get fully reimbursed. Other than that I would have returned again and again. Unfortunately, Roaches are a deal breaker for me!!
google avatar

Denise S.

Yelp
Let me preface this review by saying that I used to love and would only stay here while in Las Vegas, however I am truly upset with the way they handled my recent booking. I booked their hotel about 8 months ago through Hotels.com and have already paid. I booked my reservation extremely early because I will be attending a concert that weekend however I have received an email saying that they will not honor my reservation. I called the hotel directly to inquire why and they said they were "overbooked" and my reservation was canceled randomly. I find that to be ridiculous. How can they be overbooked? What most likely happened is I got my hotel room at the normal going rate and they are currently charging several times more for hotel rooms because of that concert going on that weekend. They canceled the reservation that they couldn't make an insane profit off of.
google avatar

David N.

Yelp
A quick 36 hour turnaround for business landed me here. The firm kindly made the reservation and I throughly enjoyed my one night stay. It was a very welcoming place. A full 1 bedroom suite and a full kitchen with dining sets, cutlery, and cookware. The bedroom and amenities were fine. Cool soaking bath with jets. There's a lanai over looking The Strip, which is rare for hotel properties. There's a 32" TV in the living area and a 20" TV (tube!) in the bedroom. There is no casino on the property. Nearby is the Ellis Island Casino, which I love the food there. While I was dining out, it was nice to have the fridge to stash my leftovers and onboard meal for the flight home. There is pool, gym, casual dining, and room service available in the hotel, but I didn't try it. Complementary wine/beer happy hour at 4:00pm. I guess if I had a longer stay or with my crew or family, this would be a great spot. Away from the casinos, but close enough if that's your pleasure. Free self-serve parking. A modest resort fee. It's no frills, but definitely a giant step above motels.

Dineen J.

Yelp
I will never stay there again being that the stupid housekeeper Adriana came in my room at 10:30 a.m. while me and my husband were being intimate they will never get my business again no
google avatar

Cindy F.

Yelp
Loved our stay at The Platinum. The location is so nice, 10 minute walk to the strip or take Lyfts to your destination and save your energy for the walking in between. Completely loved that it is a non smoking non gaming casino, as that smell and noise gets overwhelming after a while. The staff was AMAZING, friendly, responsive too. Our room was clean, quiet and comfortable. I will definitely stay here again! I wish I remembered the names of the agents and housekeepers, everyone was A+

Rosendo E.

Yelp
I don't usually leave travel reviews but this has been the most professional hotel I've been to in Vegas extremely nice people loss prevention Javier helped me out with my suitcases from my car he was very respectful to my mom and had a lot of patience

Connie P.

Yelp
I did not have a good experience staying at Platinum. First off, I called in twice before going in, to check the fees for pets. I was told the fee was going to be 100 dollars. Once I get there, I was charged 170 including tax. I bring this up to the receptionist and her answer was, "I don't make the rules." Not very professional. But okay, I was just mentioning it so they let customer service line know it's not 100 dollars. The room's carpet was dirty, w stains and there was trash and candy that my dog kept finding. There was trash under the sofa bed as well. I also, did not like the fact that the shower water was only hot the first few mins. Lastly, the toilet made this loud noise when flushing. It was loud enough to wake someone up. Overall, not a good stay.
google avatar

Tatiana M.

Yelp
Customer for the past 5 years and they email us day before our reservation that they overbooked and we don't have a room anymore. Super disappointed and disgusted. We basically paid for someone else to take our room. I don't think I can trust to book with platinum ever again. Lost a customer.
google avatar

Morgan H.

Yelp
The Platinum hotel gives you a lot for the price you pay. The location is great. It's off the strip but essentially a block behind Bally's, so we still walked most places and were in the center of the strip. The rooms are huge and include a full kitchen, living room, bedroom, balcony, and a large bathroom with a shower AND a jacuzzi tub. You can tell that the rooms are really dated, and some of the furniture in our room had stains on it. At least the bed and sheets were clean! There is a small lobby with a bar but no casino, which makes it great if you are a family staying with children. The biggest nightmare was the parking. It's complimentary valet only, and the pull-through area is so small that it often got congested. But yay for free parking! I wish that the rooms were a bit more updated, and I probably wouldn't make this my hotel of choice if I were coming to Vegas to party with a group of friends. But we were staying here for a youth soccer tournament and it was perfect for that.
google avatar

Chenai M.

Yelp
We stayed in the hotel February 1-4 in a two bedroom suite with our family. The hotel is close enough for walking to the strip and the Linq. The jacuzzi wasn't working which was a total bummer but they did have a gym that we used and was decent. There's free weights and cardio equipment. No bench or squat racks. Clean and well kept facilities, professional staff, close to food, convenience stores and casinos. I would definitely consider another stay.
google avatar

Donna W.

Yelp
This Hotel is dying a slow death. It used to be amazing. We have stayed here on every trip for nearly a decade Price has gone way up, service and amenities way down. They used to have free Valet service and that staff was so wonderful. They got rid of that in 2020 and never brought it back. They used to have bellmen. Nope we had to lug our luggage to our room. They used to have cheerful and helpful staff at the front desk. Nope. They used to have a restaurant where you could sit and have breakfast- Nope. Rooms are dated and not super clean. We had no working TV in the bedroom, it just circled and circled and never got a signal. The sofa- which is the only new thing in the last 3 years in the room- is harder then the pavement on Koval. The only thing that is still amazing is the view.
google avatar

Dolores B.

Yelp
The hotel cancelled my room at 7 pm day of my arrival. They stated that my card was denied; I had more then enough available on my card to cover the charge. I booked this hotel on their website a month or more before my trip. I was at the airport having arrived at 4 pm, but waiting for my elderly mom to arrive at 7:30 pm, and at 7 pm the hotel sent me a cancellation email. At 7 pm! My poor mom, tired from travel. Thank God I was able to find another hotel quickly a block from the Platinum. Called hotel. They couldn't do anything and had no open rooms, within minutes of the cancellation. I think they overbooked or had a 'desperate' customer. Never will use the hotel and never recommend it.
google avatar

Matt K.

Yelp
If you want a large room (suite), and are not a gamer, this is a good place to stay in Vegas. Each room is like a timeshare or apartment, fully stocked with all appliances, cookware, dishes, glasses, cups and flatware. Full maid service and free WiFi (included in the daily resort fee). We've stayed at all three different styles: Solitaire (900 square feet), Princess (1150) and Marquise (2165). Our first stay was in 2007, when they first opened. Since then, little has been done to upgrade the place, and it probably is in need of some updating: at a minimum, reupholstering of furniture, new carpet, but these large rooms, especially if you get them on the strip view side (it's a view from the back side of the strip, looking towards MGM/ Planet Hollywood / Paris) and with a balcony, are fabulously large, comfortable and opulent (for the price). Bathrooms include a jacuzzi tub (normal tub sized), and the master bath in the Marquise suite especially is fairly large. All rooms are non smoking. By the way, the hotel does not tolerate late night noise or large parties in your suites - although I have hosted in suite late night parties in the past, when you check in nowadays they will make you sign something agreeing to refrain from such festivities. Currently there is no self parking - free valet parking only, although I feel obligated to tip the valet at least a dollar each time on pick up. The room service menu is minimal, at reasonable prices. Kiliwat is a casually elegant restaurant in the hotel. You may host a private dinner (or large event up to 350 persons) rooftop at Misora. Grocery delivery service to your room available, and if placed three days before arrival will stock your fridge for your stay. Fitness room is sparse (you're better off going to local 24 Hour Fitness if you have a membership), but the Well Spa is nice. Swimming pool area is nice, nothing spectacular, but up to resort standards. Only gripe I have about the hotel is that it is next door to an AM/PM, which detracts from the setting, in my opinion, but cannot be helped. When the hotel first opened it was next door to an empty lot, which at least now has been filled with something.
google avatar

Stephanie M.

Yelp
Was shocked in a good way when I opened my room. Talk about a spacious floor plan. The hotel was nice and clean with plenty of room we even had a balcony , fireplace and full kitchen. We also had a washer dryer but didn't need to use We really enjoyed our stay the staff was friendly and helpful. Just a little note the stove is electric be careful I learned the hard way! Me and my family will definitely be back.
google avatar

Sharon P.

Yelp
We are not really Vegas people, so in looking for a place to stay for the New Year weekend, I was looking for a non gaming hotel in a great location to the strip with nice rooms that is pet friendly. We found all of that in the Platinum Hotel. The concierges were super friendly and very accommodating. I made the reservation in early NOV. and contacted the hotel for several things during Nov. - Dec. . Most times I spoke to Britney who was very knowledgeable and reassuring. Turns out, I think she was a supervisor. Tim checked us in and once again, turned out to be very nice and helpful. Lastly, the kitchen is better than average. The food and room service was good. I just wished the menu didn't change New Years night. After trying several area restaurants, all booked for New Years, we decided to go back to our room and call up a bunch of appetizers from room service. Turned out the menu was different for New Year. The hotel has a perfect view of the strip and we were able to see all the fireworks from our room. The only downfall was the fire alarm went off about 1:45.AM. Everyone in the hotel had to evacuate. Thank God it was a false alarm but it took almost 1 1/2 hours for the fire dept. to come and reset he alarm. Everyone was super nice. The room was clean, spacious and adequately stocked and we plan on staying there in the future.

Leticia M.

Yelp
From the moment we arrived at the Platinum we were greeted by a cordial staff that helped with the luggage and escorted us to our suites. During our stay the pool was a bit chilly and we reported it. One of the most professional, thoughtful and kind person we met was Leonardo. He addressed our pool concern and for the remainder of our stay the pool water was very comfortable. The indoor-outdoor pool area was spotless. We saw Leonardo the following day and he inquired about the pool and our continued comfort. Such a sincere and warm-hearted person. My daughter reported an issue in her with the water in her suite and again Leonardo arrived quickly with tool and ladder in tow. The issue was quickly address with a positive and caring attitude. Dinner at the Platinum bar and grill was wonderful. The waitress that worked on the evening of 01/09 was attentive, quick to take our orders, and the food came out warm and timely. Excellent service. Here is the final picture. The suites were gorgeous, extremely clean, spacious, with awesome views. Shout out to housekeeping who maintained very high standards during out stay. Location was a few minutes from the strip. Everything was near by gas station, restaurants, fast foods and a convenient store. Upscale amenities are too many to mention and the suites included a washer and dryer combo...a most when traveling with our young children. If the suites were condos to sell..we would have purchased one in a heart beat. Free and secured parking with easy in and out. "Leonardo was professional, competent and with a kind demeanor. Bar and grill waitress ensured that our dining experience was fun and because of that we chose to eat there two more times. I have already recommended the Platinum to friends and family. I have never written a review and it is with great pleasure the I write this one. Rent a suite you will love it! With respect from our family to yours.
google avatar

Vicky C.

Yelp
Good condo style hotel near the strip. Hotel is clean and have nice amenities. Kitchen includes a full refrigerator, pots, pans, plates, bowls, utensils, and coffee maker.
google avatar

Michelle B.

Yelp
My family booked a Strip View Marquise Suite, approx 2,165 sq ft. The suite was fantastic! Two king bedrooms, large bathrooms with whirlpool tubs, and a balcony. There were five of us staying there, but it could have easily fit seven people. The beds were super comfy, and the kitchen came with all appliances. The hotel is only one street over from the Strip, and is located close to popular hotels like The Bellagio and The Venetian. I highly recommend staying at this hotel.

Jonathan C.

Yelp
The Platinum Hotel is a condo-style hotel a half-mile from the Strip. I booked the "Solitaire Suite Strip View" on Hotels.com. I was in Room 503, and the photos on Hotels.com were generally accurate. One photo showed a fireplace, but the room didn't have one. My suite, like most if not all of their suites, had a full kitchen and homey but boring decor. People online say they had washers and dryers in their rooms, but that doesn't seem to be the case anymore. The suite has a furnished balcony with a view of the Strip. It's not bad for an off-Strip view of the Strip, but much of what you see in front of you is a parking lot or back lot. Some of their kitchen equipment could have been better. The coffee maker was a cheap coffee maker that probably didn't cost more than $30 and the inside was covered in coffee residue. I called to have a tea kettle brought up. It came wrapped in a plastic bag 5 minutes later. It looked like a $10 kettle, and it was partly broken, though it was usable. Other than the inside of the coffee machine, the room was clean. The nightstands have plenty of outlets and USB ports. The desk has one electrical outlet and no USB ports, but was OK for working on a laptop. Wi-Fi was slow: Google's speed meter registered 7 Mbps down, 9 Mbps up. That's barely enough to watch a video online at medium quality. The Platinum Hotel has made extensive changes for the pandemic. Daily housekeeping has been suspended. You can call for things like towels or toilet paper, but I didn't need to do that since I was only there for 5 days. There are hand sanitizer stations everywhere--more than I've seen at other hotels and resorts. Elevators have social distancing markers, tissues, garbage cans, and hand sanitizer. Staff wear masks. Plexiglass barriers at the front desk. I didn't run into too many other guests, so there's social distancing by default. Safety changes affect the rooms as well. The kitchens are usually fully equipped, but at this time, they've removed the cookware. Items for dining are still present: utensils, plates, coffee maker, dishwasher detergent, etc. Tongs, baking dishes, frying pans, etc. are available only upon request. The TV remote in the living room was wrapped in a plastic sleeve; strangely the TV remote in the bedroom wasn't. Many of the hotel's services are shut down. The spa, restaurant, and lounge are closed. They have grocery delivery, although I didn't use it. I don't think they have room service. The pool is open for some reason. They have a "Platinum Market," which is basically a closet with a few convenience store type products. They're overpriced, especially given that there are 3 convenience stores with reasonable prices on the same intersection. The elevators are not keycard-secured. This might make food delivery easier. The ATM in the lobby charges a $5 fee per transaction, $300 maximum, $20s only. There's a dumb, semi-hidden, mandatory $28/night resort fee. It makes even less sense now since most of the resort is closed. Although The Platinum Hotel is a half-mile from the Strip, it feels like it's much further away. It was 115 degrees during the day during my stay, and walking half a mile in 115 degree weather isn't exactly pleasant. The immediate area around the hotel looks nothing like the Strip. It's quiet. There are some gas stations, convenience stores, hotels, condos. There's an electrical substation across the street. There are a lot of homeless in the vicinity. I saw at least one every time I left the hotel. One of them decided to set up camp on one of the hotel's pedestrian walkways, blocking it, and refused to move when confronted by hotel security. Overall, The Platinum Hotel is one of the safer hotels at the moment. Not the most fun, but close enough to the Strip.
google avatar

Giovanni Z.

Yelp
I'm a active duty military member that has been at this hotel for nearly a month. Our room has lost A/C a total of 12 times. We check out tomorrow. We were never offered another room. Perhaps we're looked down upon, or because the money keeps flowing from the military into this place they feel they can treat us this way. Overall absolutely disgusted by our experience here. I wouldn't recommend staying at this hotel if you value your sleep or sanity.
google avatar

Dave W.

Yelp
The Platinum was a fantastic place to stay heres why.... Check In: Fast & painless Room: The room was a beautiful spacious suite (all are suites) with a large full kitchen, very large bathroom with whirlpool tub, spacious balcony with nice views, separate bedroom area...not to mention it was immaculately clean. It is a very quiet place so it gives you the illusion you are the only one on your floor sometimes-i like that. The fridge makes crushed or cubed ice and has filtered water built in.....perfect for the hot summer days Pool: The pool is on the 5th floor, half of the pool is indoor and half is outdoors, there is a hot tub as well. Note: Bring flip flops as the pool deck gets blistering HOT and will burn your feet like you wouldn't believe....but the pool is open until 11pm which is a nice plus..it usually isnt crowded either. Spa: Included in your resort fee is use of the steam room...the spa is bigger than it looks and a good place to relax. Lobby: If you ever run out of amenities in your room (shampoo, dish detergent etc) there is a little room in the lobby where you can grab some free of charge.....Nice touch!!! They will also bring it to your room. There is a lounge in the Lobby called Stir, there is a nightly wine reception where you receive complementary wine from 4-530. Its a classy little bar/lounge. You wont find a suite as big or as nice as this for the price you pay here, the prices are much more reasonable at this hotel for a huge suite. Im a fan
google avatar

Marina L.

Yelp
Spent the week here and absolutely loved it. Damn near never left the room it was absolutely beautiful. We had a nice kitchen, huge bathroom, kind size bed, living room, two TVs, and a balcony. The very best part was me and my man were able to bring our dog Marley with us. The hotel had a bunch of sanitizer stations inside and outside of the elevators and requires you to wear a mask in public areas of the hotel. The pool area is open but there is no restaurant and no room service due to COVID. When ordering food you have to meet the person downstairs iguess the front desk won't allow them upstairs ? Anyways I still ordered from joes ny pizza they were the absolute best I still got delivery I just had to go down stairs for it but it was totally worth it.
google avatar

Clint B.

Yelp
The hotel is older, but rooms have nice layouts with full kitchens, spacious interiors, large open living areas, a balcony, large bathroom with tubs big enough for two, and an enclosed bedroom. The view from our room was great -- overlooking the Strip. For the price, it's a great alternative to staying directly on the Strip. There's a restaurant on the fifth floor, along with an indoor and outdoor pool (connected to each other). We held a private event back in January in their space on the 17th floor. It was absolutely perfect. There were about 40+ people and it never felt crowded. The room opens up to a large balcony that overlooks the Strip and makes for some great photo ops. The food at our catered event was surprisingly good, particularly the sliders, grilled cheese sandwiches, chicken skewers and crab cakes. The servers and bartender were topnotch too. If you're looking for a spot to hold a private event (party, wedding, reception, etc) check this place out.
google avatar

Kim C.

Yelp
I must say I am very impressed with the bartender that works there. His name is Corbin Breyers. He was so a tentative The whole time that I was there with my daughter. Great customer service as well as good conversation as always a plus and will make me come back for more. He remembered exactly what I ordered off the menu as well as what drinks I like to drink. That was extremely impressive to me considering how busy it was each night that we came down from our room to unwind from our busy day with the softball tournament. He made the atmosphere so enjoy and a relaxing experience. Can't wait to visit!
google avatar

William B.

Yelp
My Experience staying here was great loved the warming you get whet you check in, place was very clean and thank you for providing great customer service for my 3 day stay.
google avatar

Sandra R.

Yelp
Actually has a great two bedroom suite for a cheaper price than other hotels on the strip. The two bedroom suite has a whole kitchen, washer and dryer, wrap around balcony and both rooms have full bathrooms. I've been at this hotel numerous times. One downfall is that it is valet only. Sometimes when we come to this hotel for a get together or "party" we park next door at the Tuscany and just walk over to the Platinum. The hotel is well aware that people do throw parties at here but they do warn you in the beginning that if there is a noise compliant you only get one warning. But we have never had an issue before. They also tell you 14 person limit at the two bedroom suites but you can fit way more in there. One problem we had was we had checkin at 3pm which was delayed to 4pm which then got delayed to 430pm. I have never stayed at a hotel that delay on the check in time and it was NOT a holiday weekend. The front desk people got a ear full from us but was then accommodated with free food and drinks at the bar. Overall, will probably want to stay here again if I wanted to be close to the strip. It would be a great New Year's Eve hotel to stay at because it has a perfect view of the strip on the balcony.
google avatar

DJ R.

Yelp
This statement deserves all caps so here it goes. BEST OFF-THE-STRIP (non-casino) HOTEL ONE CAN STAY IN! Don't believe me? Here's why: -Location. It's peaceful and away from the chaos of the strip, but is close enough if one would wish to indulge in said "chaos." - Rooms are pleasant. The entire resort consists of spacious suites that are extremely clean and modern enough in looks. The bathrooms have a shower as well as a decently sized hot tub. The full size kitchens look new every time I stay here and I try to utilize it as much as possible. The suites also have fireplaces (idk who would use it in Vegas but it's there) and a balcony. The one thing I would change is the television. It doesn't run in HD and is a tad bit small. -Customer service is impeccable! This is also an important one for me because there is no greater upset than horrible service. The employees are always there when you need them, quick on requests, and really friendly. One employee in particular even remembers my family lol. -Price. This is probably a biggie for many, including myself. I believe on average rooms run about 150/night during busy weekends but there are deals you can find online for 99/night. Nevertheless, it is a worthwhile purchase. There are other amenities such as a lounge, meeting room, bar, and fitness center. The fitness center if ok, nothing special.
google avatar

Kelly S.

Yelp
Let me start this review by saying that I purchased my 3 night stay at a charity auction from a package donated by Marcus directly. What we paid exceeded the fair market value of what a room at this hotel costs and we are SO thankful that the money went to charity and was not profited. The Room - out hotel room was quite large. It had a small kitchenette, a living space, large bathroom, balcony and bedroom. What I will also say, is that our room was disgusting from the minute we walked in. There was garbage on the floor leftover from the people before us, old food in the fridge and it was just overall dingy. On our first morning there, my husband and I ran to the convenience store on the corner, we gone for no longer than 20 minutes and in that time our room was "cleaned". Garbage and food still there from the stays before.... After our second night, the cleaner never came! We got back to our room at 6pm and the place was untouched... The Staff - The rudest staff that we encountered in Vegas. The concierge seemed absolutely miffed that we would ever stop to ask her where we might drop luggage on our last day for storage and the bell man himself literally started to scold me for connecting my backpack to my suitcase so they would stay together. The front desk people were unfriendly and unwelcoming during our entry and exit each day. Ridiculous. The Hotel - This place has seen it's day and that day is over. It's very run down and empty. Pool is old and tiny. There is a small restaurant, which again, looked dingy so we avoided it all together. Overall, this place is just not what we were expecting or hoping for. We're very disappointed, but glad the money we spent was for a good cause.
google avatar

Christy L.

Yelp
1 Bdrm Suite--Check! Full Kitchen--Check! Living Room with pull out bed--Check! Dog Friendly--Check! Jacuzzi tub--Check! Close to Strip--Check! Reasonably priced--Check! Indoor and outdoor pool--Check! Free wifi--Check! PROS: *COMPLIMENTARY Valet parking service only *Full Kitchen comes with pots and pans, dishes and cups, wine glasses with cork and bottle opener, Utensils and Kitchen knives with cutting board, Toaster, Kettle, Dishwasher, Cooking Utensils, Dishwashing liquid soap/sponge and dishwasher powder. Electric stovetop with 5 burners. Nice spacious fridge. VERY clean. *Spacious bathroom with jacuzzi tub and shower with closet. Complimentary shampoo, conditioner, bar soap, oatmeal massage soap but no bubble/bath gel. *Island bar table with 4 chairs. Coffee maker with Regular and Decaf coffee. No Tea. *Ice bucket for wine. *Paper towel and Hot pan towel. *Bose Stereo and Flat screen TV. CONS: *Heater was not working properly. The living room and bathrooms were working but the bedroom was on the colder side. The "auto" setting was not working. *Bathroom sink kept getting clogged. *Shower area with the tile floor was rough on the feet. Felt like sand paper. *The bed inside the bedroom had a poor mattress. Wasn't very comfortable. The fold out bed in the living room was worse. Felt like sleeping on top of a sponge. NO firmness or support. Pillows had no support. If you care a lot about the firmness of the mattress and pillows, I suggest you go somewhere else like the Bellagio or Wynn. I was very displeased with the beds. Knocking off a star due neck and back cramps from sleeping on poor mattress and pillows. CONCLUSION: If you are looking for a full kitchen one or two bdrm suite that's pet friendly, this is a perfect hotel for you. If I just wanted a hotel to sleep and take long bath, I would stay at the other 5 star hotels on the strip where they have MUCH more comfortable beds.
google avatar

Ace P.

Yelp
The only thing I did not like about this place is we asked for room service while we we went out for the day to have our room cleaned. We were gone for 5hrs and came back to our room still dirty and nothing done. They finally sent someone up after we called a third time about it. The staff came and rushed in and out which we appreciated. We just didn't get to rest the way we planned as we were told it would have gotten done while we was out. So having to hold to take a nap to recharge for the night was a bit rough. But overall experience this place gets a 4 out of 5. The hotel was clean, it was quiet, our room had a microwave, fridge, stove and etc. Beautiful view and comfortable beds. Lastly, they had a stackable washer and dryer which was cool to do laundry to take clean clothes in luggage. The location was a cool spot and close to most things. I would recommend this location and I would love to come back to stay here when I come out to Vegas again.
google avatar

Eva L.

Yelp
Came here recently for a Vegas trip for the week and I have been very pleased with not only the customer service but also by the amenities and comfortable beds! Although this is a little bit off the Strip (but it's not that far. It's a close drive to Planet Hollywood), Platinum Hotel is a casino-free and non-smoking place! PROS: 1. Their most basic suite is 950 sq feet! Typical hotel rooms on the Strip can range between 400-600. You would probably need to pay for a super nice suite to reach 900 sq feet or more on the Strip. 2. Includes a built-in kitchen with fridge, microwave, oven, utensils and cooking pans, etc along with a living room. 3. They have a jacuzzi in the bathroom! Score! 4. Very quiet. You can get quality sleep here. 5. No resort fees! There is free wifi available along with a gym and swimming pool. 6. Complimentary valet parking, but we gave our valet tips. 7. Super comfortable beds. I slept like a Queen. =) CONS: 1. None. I love this place! Would I come here again? Of course! I would have to say that the prices are reasonable and you're paying for the HUGE space, which adds for guaranteed comfort and relaxation. Not only that, but I'm super happy with the NO RESORT FEE. This is a great place to stay for those who want to get bang for their buck!
google avatar

Matt G.

Yelp
I stayed here again for my second go-around in Las Vegas. For $139.00 per night, I made a reservation for a Princess Suite. However my room was on the sixth-floor (out of 24 floors). I didn't get the great view of the towers of hotels of Circus Circus and the needle of the Stratosphere like I had from my first visit. All I get a view of the pool side (located one floor below) and deserted Koval Street. Other than the lack of the glamorous view from my first visit, my suite is pretty much the same. I did get a washer and dryer in my suite, plus a hair-dryer that I didn't get from my first visit. The hair-dryer was hanging in a bag inside the closet. The hair-dryer: http://www.yelp.com/biz_photos/XwV2-lISDp_5Acy72bA8Qg?select=BlFNHSFqfw08KKC4TciaEA This time around, I was able to walk around the hotel and check out the pool area. Also, I finally found the hotel's gym, located on the fourth floor. I needed to make room for the great food in my belly, and I had two awesome and intense one-hour morning run on the treadmill. I had the gym all to myself on both workout sessions. The gym: http://www.yelp.com/biz_photos/XwV2-lISDp_5Acy72bA8Qg?select=ppIqFxTO5RmoBsO_n1jTQA The hotel-lobby also has a canteen filled with a refreshing citrus-infused water for all guest. The entire hotel staff were very friendly and accommodated my needs. Oh yes, there are many hotels along the touristy Las Vegas Blvd. strip, but I still love and will continue to stay at the Platinum Hotel.
google avatar

Jonathan R.

Yelp
Worst hotel I've ever stayed at , they really try to find anything to get money out of you . Got charged $$970 when my stay was supposed to be $330 . They said because i checked in early and because i left trash in the bathroom but don't do room service or take out the trash we're else and i supposed To leave the rest i took out the trash i could in a bag . I've stayed at jet luxury and cosmo and never got charged for early check in or for "trash" which is the maids job , ridiculous.
google avatar

Sandy K.

Yelp
Wow what a deal for the Yelp Spring Break event at $77.00 a night for the top 17th floor. The one bedroom suite also included a full kitchen, living room and large bathroom with jacuzzi tub. The service here was impressive and the staff everywhere was super friendly. The hotel is completely smoke free so you can't even smoke at the pool late night - bummer I had to smoke my cigar on Fremont Street. The hotel has no gaming, is quaint and has convenient valet parking. The fitness center is on the smaller side but it's adequate to get a mini workout in. I thought the pool area was unique - part of the pool was outdoors and part was indoor. The pool area also had a fire pit to enjoy in the evening. If you follow me on yelp you know I'm a big Marriott fan and it' sucks when you don't receive the perks at non Marriott locations. Overall it was a good experience at the Platinum Hotel and would recommend staying there.

Kris K.

Yelp
This place is nothing like advertised. There wasn't a spa, the bar is rarely open. Food is unavailable most of the time. The rooms are large but the kitchenette was not well stocked. We had to buy a paring knife as there wasn't a sharp knife. One tiny pan with no spatula. Broken glass on our patio. Broken hot water handle on the bathtub. The staff was indifferent and not very helpful.
google avatar

J. D.

Yelp
This hotel is absolutely top-notch! They have nothing but excellent service, amazing staff, and a willingness to make your stay exceptional. Plus, they have went above and beyond for us today. This morning our horrible airline canceled our flight, and they were willing to give us the same price for another night. After back-and-forth with the airline and a trip to the airport for four hours, they still held up their promise eight hours later and were able to give us a great rate and got us right back into the room we were previously in. It's really great to see that customer service still does exist! I would highly recommend this hotel to anyone! Thank you for all of the great service.