The Playford Hotel Adelaide - MGallery Collection

We visit Adelaide every year for business and usually stay in five-star hotels. This year, we decided to try this one, but unfortunately, it turned out to be a big disappointment and is definitely not up to the standard of other hotels in the same category in the city. We stayed eight nights in a Junior Suite Studio: at first glance, the room seemed pleasant, but we experienced several issues: Poor climate control: when we arrived, the temperature in the room was 17°C and it wasn’t possible to increase it. Throughout our stay, we had to use an electric heater in the bathroom because the radiator was undersized, and without the air conditioning running constantly, the room quickly became cold. Lack of cleanliness: the carpet was never vacuumed during our entire 8-day stay. Combined with the outdated air conditioning system, this caused me asthma problems throughout the visit, while my husband developed a sore throat. Limited services: the room had no coat rack, the minibar was never restocked, and the bath salts for the bathtub were not replenished. Moreover, housekeeping was often delayed — several times, even past 1 PM, the room still hadn’t been cleaned despite my repeated requests. Unpleasant view: for a Junior Suite, we expected at least a decent outlook, but instead, our room faced the wall of the opposite building, which made the atmosphere feel closed and uninviting. Disappointing breakfast: for a five-star hotel, it’s truly embarrassing. The buffet is very limited, with hardly any dessert options, and the overall quality is far below what you would expect from a hotel of this category. I regret having to write such a negative review, but those who choose a five-star hotel do so expecting comfort, quality, and impeccable service. Unfortunately, this property falls well short of those standards.

Excellent hotel to stay, rooms are clean and modern with comfortable beds. Location was very convenient being right opposite key venues like the convention centre. Added bonus was the bar proved to be an awesome location to get some drinks and food. The chips at this joint are also highly recommended! We came back for them twice.

I had a great stay at the Playford. The pool is working and is a good temperature. The sauna was super hot and so was the spa. The room is beautiful. The staff were friendly and helpful. I thought the breakfast was great. It is a small, boutique hotel and so breakfast is smaller but the restaurant is nice. The food is hot and fresh. We stayed at breakfast until they closed at 10:30am and they were still replenishing the hot food up until then. There is double glazing on the window. I went to a concert at the Entertainment Centre and the tram stops near the front of the hotel. It was also an easy walk to Leigh St restaurants. As Accor Gold I received- upgrade, early check-in, and late check-out and free water. There was no welcome drink on the app, even though a letter they gave me said there was. I didn't ask though, as I wasn't bothered.

Amazing location in the heart of Adelaide. I love the option of two queen beds in the same room, great for family stay kids. Staff was extremely helpful and nice, always went above and beyond. Breakfast buffet was simple, but sensational quality. Everything was clean. Indoor pool with spa and sauna is a great option for cooler days. The only minor thing was that there was a super loud party somewhere nearby on a Saturday night - obviously not the hotels fault, so I still rate it 10/10, but just a heads up that is happens :)

Absolutely loved this hotel. From the moment we checked in till the moment we checked out, the service was impeccable. The rooms are spacious, stylishly decorated and super comfortable. The bed was so comfortable I wanted to head to bed early just to enjoy it for longer. There is a nice gym with decent equipment and a small, heated pool. There is also a coin laundry in the basement, which is very handy! The location is also super convenient - very close to great shops and restaurants in the city centre.||I also highly recommend the restaurant - Luma. Both breakfast and dinner were superb.

I had a fantastic stay at The Playford Hotel. The hotel itself is beautiful, elegant design with a classic feel, but also fresh and modern where it matters. I stayed in one of the suites, which was massive, stylish, and very comfortable. The service was excellent throughout, professional, welcoming, and always helpful. I had lunch at the restaurant, which was absolutely delicious, and the bar area is stunning, a perfect spot to unwind with a drink. I wouldn’t hesitate to stay here again. It’s a great hotel with charm, comfort, and great hospitality all around.

We had a wonderful stay at the Playford while staying in Adelaide for a wine tour. Bonika was very helpful in booking our stay which started a couple of days earlier than our tour started and for a couple of days after.|Fortunately we were able to stay in the same room which was a suite on the 6th floor facing the front of the hotel which was quiet and an excellent view over downtown.|On the later part of our tour we returned to the hotel again for a couple of nights but stayed in a plain room on the 4th floor on the side street which and was a bit noisy.|One of the best employees was Dylan, the barista in the morning, who was very friendly and accommodating to us every day. He was fun to talk to and took care of us every morning with his delicious cappuccino. If he saw us he would make sure he said good morning and serve us our delicious drink every morning.|Breakfast was delicious and thoroughly enjoyed the passion fruit which is hard to find back home.|While staying in town, we found the buses and trams were very easy to use and also free in town. We knew there were Pandas at the zoo and had to see them which we really enjoyed. They have free guides at the zoo every 30 minutes or so who showed us around and saw things we would have missed.|We also went to Coopers brewery downtown and the farmers market which were all great.|Our wine tour through the south Australia wine regions and our tour guide Charles were excellent and is a another story.|Sorry it took so long to write a review but glad we were able to experience Adelaide and stay at the Playford.

Loved my stay! The room was incredibly comfortable, breakfast had a great spread and the staff were friendly and accommodating. Also, given its spot at the top of the CBD, it's easy to walk to multiple great attractions, cafes, and restaurants. The private car park was a real boon given I had a rental car. There were some problems with the boom gates while I was there, but the staff were always on-hand and quick to help when needed.

Amazing holiday nice staff great food luma could have been better but the rest was all great I reckon you go there