Debmalya J.
Google
We had an extremely disappointing experience at The Porch.
On a freezing cold day, we arrived looking forward to a warm meal and, more importantly, a warm welcome. Instead, we were met with an unexpectedly cold and dismissive reception from the lady at the front desk.
We politely asked, with a smile, whether there was any availability for lunch. The response was a blunt “No. Just check the bar.” There was no explanation, no indication of possible wait times, and no effort to assist or guide us. When we asked whether a table might be available at the bar, we were told to “go find it yourself.”
We also asked where we could park our buggy. The response: “Just take it with you.” Again, no assistance, no suggestion, no courtesy.
What made the interaction even more disheartening was the unmistakable sense that we were being judged before a single word was spoken. In this day and age, that is both unacceptable and deeply saddening.
For an inn that proudly markets itself as a historic establishment rooted in tradition and hospitality, the absence of basic courtesy was striking. Hospitality is not just about food and ambiance ; it begins at the door. Unfortunately, that virtue was entirely missing during our visit.
We hope this feedback is taken constructively, as no guest should feel unwelcome