The Preserve at 405

I just don't get the hype about this place. Went in, had reservations, they tried to call back and cancel them saying they were to fill, but when we actually sat there were a lot of open tables. Sat at the bar, that was fine. But the dinning was such an experience. We got a waitress that I don't know, had something against one of us, or maybe it was that we brought a disabled kid in. I actually don't know but it sucked. Sat us, waited 40min to give us water and take our order. I had to ask for my water to be refilled, my cousin has to ask for her drink 3 times. The waitress did not tell us the specials, we had to ask about the soup of the day, she was irritated that we asked what dressing for salad they had. The food came out in two runs, maybe 10min between, she put a piping hot plate of chicken fingers in front of a child and didn't warn anyone at how hot the plate was. We had to ask for to go containers twice, and then she didn't bring enough. The food was just ok. Nothing special. And for the high price I would say a disappointment. The dining area was so loud, they could really use foam under their tables. Oh and the bathroom stall doors were gross! I will not be going back. It's to expensive for the experience.

Wife and I were in Syracuse for the university winter of 2024,25 and I found this place by accident. Class act, wonderful service as well. All four of are party from my wife and my two teenagers daughters were smitten with the food service and atmosphere.

We were up from Texas, stopped here for lunch and it did not disappoint! Excellent beer and food! Asked for the bar area, lighting and vibe was great overall. Greg was very informative and didn’t lead us wrong.

Wonderful spot close to Inner Circle. We had the corned beef brisket sliders with sweet potato fries - wow! The fiesta chicken salad was good too, but next time I’d order it with no raw onions.

Guys. I don’t normally write reviews because, like ugh I don’t have time. But this place is worth the hype. I got the yuzu drink and it tasted like lemonade but I’m pretty hammered right now so there was a lot more than lemon aid goin on with it. We also got the nachos with steak and let’s begin with that: the chips were crispy and flavorful, the cheese was layered with flavors, like I can’t even describe it, the JALEPENOS!! Idk if they make their own but they were pickled but not soft, crisp with a lovely tang and heat. The STEAK, was so good I was picking it out just to taste it. Even the tomatoes had this lovely seasoned-ness. Amazing. Then I got the corn beef sliders with SWEET POTATO FRIES. I can’t. The fries might be one of the top ones things I ever put in my mouth. 😉 😝 They ate crispy on the outside and soft on the inside and they come with maple butter OMG. The sliders were hot and tender, not at all dry, and the buns were perfectly soft. The serving staff was friendly and professional. The only thing I will say is that as a short girlie the chairs are not great. Too tall and narrow so you can’t touch the floor or curl up comfortably. But have a couple yuzus and you won’t care! Eat here. Just do it.

Really enjoyed this. Went for lunch after running in the area with friends. Chicken riggies pizza was outstanding. Drink was tasty. Service was pretty quick and attentive. Others in the party enjoyed their pizza and lobster rolls. Great, modern feeling location. Decent wine and beer list. Small parking lot.

This was the worst experience I have ever had dining in Syracuse, even when I was food poisoned by Strong Hearts. My boyfriend and I reserved a table for two, but were seated at a table for four. The staff up front seemed extremely stressed which came off as rude. The air was uncomfortably smoky and it was extremely loud from many parties of people sat around us. There was no music and a TV was playing commercials. We expected an intimate setting like the website advertises however it was the complete opposite. After being seated we waited ten minutes and still were not seen, though I do not blame the waitress as it seemed very short staffed. We had trouble exiting the parking lot as a parked truck was blocking the exit. It was also my birthday. I cried. This is my third extremely poor experience here. I would HIGHLY recommend visiting Santangelo's or Phoebe's instead for an actually cozy date, amazing food, and breathable air.

Cannot say enough about our experience tonight - the food and the service was amazing. We ended up at the bar because they were busy, but it was the best decision ever. Kylie, our bartender and server, was incredibly responsive and efficient, anticipating our needs with a smile. My entree, the Preserve Chicken, was absolutely incredible, so amazing that my handsome date couldn’t help but dig his fork in it. To the point that he ignored his perfect chicken wings, with the amazing, chunky, house-made blue cheese dressing. We had both been to the Preserve separately but this was the first time together. And I’d like to personally thank the staff for making this date an amazing experience. - Christina

My two sisters and I had been at the hospital for 4 days visiting and dealing with our mother of 91 who had fallen and broke her neck. We were exhausted and worn down from the busyness and lack of sleep. It was time to step aside and relax. I saw the Preserve At 405 on Yelp and it looked like the right place. We arrived and were seated right away, the ambiance looked perfect for us. Our waitress Jessie greeted us with a great smile, we engaged in good conversation that relaxing and entertaining, she read the table just right. We ordered a round of drinks which we received quickly and were made to perfection. The food was exceptionally good, our burgers were seasoned just right and were delicious. I'm from Southern California where fine dining is plentiful. Finding The Preserve At 405 wasn't just a meal, it was a well needed experience. As many places that I have dined I have never had an experience that was so enjoyable that I would actually take the time to write a review about it, till now. Thank You to everyone who was behind the scene and a Special thanks to our waitress Jessie. Jessie, as we were leaving I was looking for your wings because you were an angel. PS Loved your disco ball earrings!! Thanks Again Mike Martel

I was really looking forward to trying this place after reading so many great reviews but unfortunately, my experience was pretty disappointing. I ordered the Cody sandwich (a chicken pesto sandwich), and it was surprisingly bland. I was expecting more flavor especially with pesto but it just fell flat. My fries were also lukewarm. Overall, it didn't live up to the hype and I left feeling underwhelmed. The presentation of the food was great though!

Great burgers, homemade kettle chips Great service, clean and comfortable, Great ambiance

Always loveeee our food from here!! The wedge is outstanding, you must get the wedge. I've also had the beet and goat cheese salad with salmon and I was happy dancing it was so delicious!! The salmon was cooked to perfection and I got it to go! Amazing! Will be ordering again and again.

Recently had my Birthday lunch here. Service was timely and spot on. Extensive full menu with sizable portions. My lunch - a hot lobster sandwich with fries was absolutely delicious! Lunch was followed by an outstanding desert / coconut pie which we shared because it was so big and flavorful. Only downside is not so good location and its very noisy to talk! Bon appetit!!

This is a very nice restaurant! The service was great. I ordered the special which was a sirloin steak, 4 blackened scallops, mashed potatoes, French beans, and a wedge salad. It was phenomenal. Removing 1 star because I thought the scallops were a tad salty for my palette and the dining room is VERY loud. Practically had to yell across the table to have a conversation. Overall would go back again!

This unassuming restaurant in a warehouse district was just what we needed after a long drive. The shrimp app was so tasty and had a large portion of shrimp. The burger and tuna melt were large and tasty, as were the fries. The strawberry salad with salmon tasted great but was sorely lacking in balsamic and I was basically eating dry spinach. Service was great.

It's always a blast and YUMMY time at the Preserve. Came here with my sister who is visiting and we loved loved it! Staff was super nice and quick! Inside was booked but patio was open and in the shade (so you don't feel like you're frying in the sun). Must try the dried shrimp because the sauce that it comes with is just MOUTH - WATERING. So good.

I absolutely enjoy dining at The Preserve at 405. The owner and his staff are always so welcoming and kind. They have some of the best wait staff I've ever encountered. The signature cocktails are phenomenal! Food is delicious! Portions are HUGE and worth the cost. The atmosphere is very modern & comfortable. Great for all occasions! If dining here on a weekend, I would strongly encourage making a reservation.

We visited on a busy Saturday afternoon and the place was packed, but luckily we were able to find seats at the bar. Service was good and the food was excellent, enjoyed my Mojito, the fish and shrimp, on the salads were cooked perfectly, would definitely come back, but next time we'll make a reservation!

Really enjoyed my meal. We went with a large party and the service was great. Drinks were tasty and food was great. I forgot to take a pictures of the starter salad, which was also delicious. Prices weren't too bad for the quality!

Went to the preserve with a large group to celebrate our friend's birthday. There was plenty of space to accommodate a large group. Cocktails were good and the margarita pizza was delicious. Service was good. They were not able to split the bill for our party but that's not unusual with a large group.

Delicious meatballs! Such fancy fun vibes in here. Lots to choose from, fast service and delicious, unique dining choices. Definitely for Italian lovers and lots of fun twists to traditional meals.

This is a great spot for lunch, dinner and drinks! I love coming here with my family. We love it here. They have a spacious indoor seating area, and they have a large outdoor patio. I've loved everything I'd ordered here. I've had drinks, salads, burgers and more here. The food always comes out very quickly and is always fresh. I can't wait to stop back in again soon.

I visited for the first time last night and I WILL be going back! The artsy atmosphere alone was amazing! You'll fine tons of eclectic art on the walls. The cocktails were so creative. The menu is extensive - something. For everything! This time I got the cheese board as an entree. Lots of leftovers from that. It was delish with many choices. The staff was super friendly and I even got a pose from the hostess! We sat outdoors where you'll find a quaint patio including a fire pit with seating. Highly recommend checking this restaurant out!!

We stopped in mid day Saturday ...the Hostess was nice and sat us immediately... it wasn't initially busy but as we sat it filled... we received our menu, gave a drink order then ordered our food. I ordered the cherry cheddar burger, my wife ordered mushroom cheddar and our boys ordered the lobster roll. We didn't have a long wait, the food came and was fresh warm and delicious!!!!! We were very happy and satisfied!! Moderately priced at $105 for the four of us... we'll be back !!!

We just went today Saturday June 28 around 3pm and was given a table not to our liking and when I showed her another one the waitress told us "I can't do that " because we were ready for the 5pm crowd- mind you the place was practically empty. But what got to me was that 5 minutes later she sat another couple. I never used this word but she was discriminated in my opinion. The owner knows my husband and I hope he reads this and train her better. We had gone to that place several times and this is the first time so it's this particular waitress.

Meatballs were great to start and meals always were able to switch it up and never overlap. Travel for business a lot

We stopped in here as a family and we are so glad we did! We didn't make reservations (which I would highly recommend you do) but they were able to get us a table after a 25 minute wait outside on their patio. We could tell they were very busy and consistent as most of the guests we saw coming in had reservations and the floor appeared full the entire visit. Our server was very nice and friendly--she took great care of us and our drinks and checked on us the appropriate amount of time. I ordered an Old Fashion which I thought was delicious then I also wanted to try the 405 Press which if you like fruity drinks you definitely want to give that one a shot! For appetizers we got the mozzarella wedges and the bacon wrapped scallops. Both were devoured quickly and didn't stand a chance with our foodies. The blueberry jalapeño jam was soooo very good too! I ordered the hot lobster roll which had giant meaty chunks of lobster and a golden butter sauce that I poured over top. The sweet potato fries were served with a brown sugar cinnamon dipping sauce that everyone was thrown back by! Hubby got The Abnormal pizza "half normal" (no jalapeños on one half) and the kiddos helped him out. He loved the crust and thought the ingredients all tasted very fresh. Middle daughter got the seafood sandwich which she ate with barely any breaths between bites and biggest daughter had the Cajun shrimp Alfredo which she could not stop talking about the creamy pasta sauce. The shrimps were also HUGE so she allowed her sisters and I to each snag one. This would be a wonderful restaurant for a date, special occasion or girls/guys night out! It was a bit pricey for the littles but they enjoyed the treat and we are so glad we tried it while visiting from Ohio!

We love going to the Preserve 405 it's my wife's favorite restaurant. The food, the service and the ambiance is amazing and it's just the best place for us.

Smoke-filled dining room!!! Got worse as dinner went on!! Spoke to multiple staff members throughout dinner and was told this has been an ongoing issue. Several members of our party had tears running down their faces by the time we left. The only response we got was that they have made the owner aware of this. Used to love this place but would strongly recommend calling ahead to see if the ventilation issues are fixed unless you want to buy Visense, take a shower, and wash your clothes when you get home. Sadly, we had a reservation.

To say I was disappointed would not be fair as that would mean I had a certain expectation, which I did not, being my first visit. We arrived, and the host person was not present. After a couple of minutes, she walked over from an open area a bit to the side. She had been eating, I guess(still chewing). We were seated with menus, had no setup/utensils, and were offered water. About 10 min passed, and the bartender asked us if we had been helped... she thought it had been a while. I guess she went back to get the person that was helping us, and he returned with the water after a few minutes. We were served our appetizer by someone else and still had nothing to eat with, so we asked and were brought utensils. Lastly, my salad was served without the side dressing. The food was decent, and maybe it was an off day, but it was enough for us to agree we wouldn't return.

We love The Preserve at 405 for its atmosphere and food. Always a nice time there. Recently we have called for take out and we're not disappointed.

Nice place with great ambiance and amazing food! Service was on point. We stopped in on a busy Friday around lunchtime and it was packed but the service was great and the food was fantastic! Can't wait to go back and try some other menu items!

I am addicted to the coconut shrimp and the sweet potato fries. If I keep going at this rate, I will be a lot heavier than I am.

Nice atmosphere. My friend ordered the prime rib. She liked the steak but said it wasn't seasoned around the outside like most prime ribs she's had in the past. Prime rib sliders were good. I had the chicken malanese. I didn't care for breading on it but ate it anyways. The waitress was on the ball. I wish I remembered her name to call her out here but unfortunately I di

Good Beef on Wick Salad was so so- overpriced Hostess did not seem aware of tables available and tried to seat us in worst table when do many others available - there were plenty of servers so that wasn't the issue Offer refill on the 3.75 soda

We headed here for dinner before going to see Hamilton. We hadn't been before and thought it might not be busy, because of its location. We were wrong! The place was packed led, but we were able to sit at the bar and have dinner. Our drinks were reasonably priced. We both did sandwiches for dinner and they were good! For me, the Buffalo chicken could have used more spice/heat. Service was fast. We'll definitely go here again. They do take reservations although the website doesn't mention it. Good to know for the future.

Kind of loud in the place with concrete floors and brick walls but good service, good food and clean.

The preserve was amazing! The food was delicious, I can rave enough about it. The wedge salad was larges and very filling. My steak was cooked perfectly, and the risotto was probably some of the best I have ever had, the asparagus was also good. My husband said his steak was amazing and that it was juicy and perfect. The waiter was great and so were the other staff members as many of them check on us. It is a little pricey, but worth it.

Beautiful establishment tucked out of the way. Loved the interior decor and friendly service. The staff was familiar with the menu and my guest and I thoroughly enjoyed our dining experience. Highly recommend if you are looking for a great place and good food.

Visited The Preserve with another couple on a summer night in August. Looking forward to a nice meal... food was fine- lobster roll, burger, Utica greens and chicken Reggie pizza. Service also was great, BUT an 85" huge TV screen with Martial Arts fighting in a cage while I am attempting to enjoy food and friends? Nope! You wanna be known as a sports bar? You are now officially an over priced sports bar, of which I was sadly disappointed at learning ... Good luck on this new label.

Extensive drink and dinner menu. Their specialty drinks and meals are always creative and changing! This time I tried something new- the hot lobster roll. Super messy to eat but super tasty and fresh. I'm in love with their sweet potato fries they are so fluffy. This time I had a raspberry mojito and the grapefruit martini both 10/10. Very classy place for dinner!!

This was my first time here and our meal was excellent and the service was amazing! The ambiance is very cool and relaxed. I ate all my food and was satisfied with the portions, but it was so good that I wanted more to bring home with me!!

I highly recommend a reservation because this place was packed down to the parking lot. This does d not deter the staff from being amicable and attentive. We were able to grab 2 bar seats which have full food service. The bar tenders were kinds and gave us beyond great service . They checked on food temperatures for the special which was prime rib. The dinner comes with a salad and we had as app bacon wrapped scallops with blueberry jam delicious. The kialee drink was delicious and they do a filthy martini.this is a place you should go plan and out it in your budget.

My first time coming I arrived at 8:05 and they close at 9pm and I was still seated and catered to in a timely fashion I was stuck between the cowboy pizza, the meatball and the Mr.Abnormal. I settled with Mr.Abnormal because I couldn't make up my mind. It comes with sausage pepperoni and jalapeños this pizza was so good. It might've cost $21.95 buuut it's more than enough pizza that I can eat 4 pieces and still have more than enough for lunch the next day and all the ingredients tasted fresh and very well put together.

I do not understand the recent slate of positive reviews left for this place. I wouldn't consider the food anywhere near exciting or the ambience as anything worthy of praise. The place is clean, the people have packed in when I've been there these past few times, and it isn't a dive. However, this isn't a special place worthy of high rating. It's a good place to reliably get a decent American style meal, albeit not worth the prices for some of the dishes. Do not avoid this place, just consider others as more worthy of the price tag. The interior will remind you of every generic modern hotel, things that seem nice but if you've built one you know where to find the generic supplies at a hardware store. Like when you find a flip that looks great in pictures but on looking at it in person you realize it's a bunch of contractor grade stuff. It's kind of a letdown to the bustling staff. That's what all of it feels like as a total package, like this is a menu for a place that was to charge you $60 for a ribeye, or $30 for Alfredo. Not worth the "hype"

The food was delicious. The service was very friendly. Just took a little bit of time to get our food., but it was also busy. The place was very nice inside. They had the windows open so there was a nice breeze coming through on this nice warm day.

I ordered the 8oz Filet, Black and Blue. It was easily the best steak I have had in years. Perfectly cooked and very tender. Great flavor. I also had the wedge salad, which was also fantastic. The crème brûlée I had for desert was overly sweet, but did not detract from the meal overall. I would recommend making reservations as far in advance as permitted, as we ended up at a bar height table near the kitchen entrance and bar with only a two hour notice.

I stumbled upon this restaurant while in Syracuse for work and it wasn't too far from my hotel. Boy did I hit the jackpot. It felt like I was in a small town family restaurant with how everyone was so friendly. I am very picky and Paige the bartender answered all of my questions and asked me questions in return, steering me in the right direction for my food choices. I am impressed with how spot on everything came out to the exact way she said it would. Cara the other bartender was also great. She was busy cranking out drinks but did a nice job multi-tasking and asked me about my day/work/how the food was...all while making multiple cocktails and checking back in with me often. It was nice having two bartenders who knew what they were doing and actually care. Some regulars around me were cracking jokes and we were all having a great time. Bill the regular to my left talked sports with me and he introduced me to the owner. The owner Doug shook my hand and thanked me for coming in. Steak was great. Cake was great. Tummy is full and I guess I'll just have to move to Syracuse now. Nicely done 405 team. A++

Just had lunch at the Preserve and the reviews certainly do not steer you wrong! I had the chicken riggies based on recommendations online and my bf had the dougie pizza all were both extremely good. The portions are wildly large so prepare to take food home for later The drinks were good as well! I would recommend the strawberry lemon drop; excellent! All around great restaurant, the decor was upgraded and modern. Our server was pleasant as well.

The food was delicious and the service was outstanding during a recent visit. We shared their version of Utica Greens as an appetizer, and a Reuben and specialty garlic pizza with salami and other toppings. Based on the quality of the food, we agreed it would be worth returning for a proper dinner entree with steak, etc. In the dining room there was a constantly flickering bulb in one of the central light fixtures that was pretty annoying throughout our meal. The condition of the bathroom left a lot to be desired too. Given the aspirations of the establishment based on pricing and ambience, these issues are hard to overlook. We look forward to these issues being addressed when we return to try more elaborate cuisine.

Great dinner out enjoyed the meatball appetizer. Our party had the corned beef sliders (almost a full size sandwich and got two!) the cheeses risotto was good but would have liked a little more flavor. The steak and burgers were good as well. Felt a bit rushed when the entrees came out as we were still enjoying the appetizer but all in all good and will be back!

Somehow I still struggle to get photos of everything I order (I can't have it in front of me for too long without having a eat it ) * We sat at the bar for a quick bite - they were also completely booked in the restaurant for the evening, so definitely make a reservation! The bartenders were incredibly friendly + attentive. I had the wedge salad (AGAIN). This gem is one of the best in the 315!

Friendly vibe. Great service, menu & food!! A bit loud but able to have a conversation at a table for 4.

Spectacular food, great service, and classic yet eclectic ambiance. The brick walls are lined with paintings made by local artists. This place has heart, passion, and all around is a force of nature. There were a couple of hiccups, but they were promptly fixed. My drink was much too bitter, but they were happy to replace it. Then they forgot the mushrooms on my steak but frankly it looked so amazing I'd forgotten all about them. They brought them out within 2 minutes, I'd hardly eaten the second bite.

I met my 82 year old mother there for lunch at noon one day. She is always early so she showed up at 11:45 and they didn't open until noon but they let her come in and wait which was very nice. It is a very busy place but service was still very good. I had a Buffalo Chicken sandwich that was super. My Mom's salad was large and fresh. Very cool atmosphere. Will be back for dinner and we want to try the outside seating when it warms up.

Stopped here for lunch while visiting and was not disappointed. We were seated right away right near the tv showing the game and a large electric fireplace - perfect for a weekend lunch on a gray day. Interesting mix of cocktails to choose from - I choose the sangria and found it quite good. Nice options for food. I had to try the Chicken Riggies pizza. The crust was amazing and the pizza nicely made. Not sure I would order again but I would definitely go back and try another pizza. Service was friendly and attentive.

In town again and found this restaurant on yelp, went with two of my managers for dinner. Wed night at around 6:30 got right in no wait. Really nice feel to the place. Had the Philly Nachos w/ steak, huge plate average flavor nothing special. I ordered the seafood scampi and got a bowl of decent shrimp and well cooked scallops with Lobster infused angel hair pasta in a heavy cream sauce that frankly turned the angel hair to mush pretty quickly. Won't speak for my colleagues, but they seemed to enjoy their meals. First time here because I always stay the Embassy around the corner, would try again. Service was very good.