The Preserve at 405

Grabbed a to go order for lunch one day. The order was accurate and pick up was easy. Portions were generous and filling. The wedge salad was very good. Definitely will be heading here again.

Food was average. Nothing special. Overpriced. Got home and looked at what seemed to be an extremely old piece of cheesecake. The strawberry topping looks like preserves and its so old the the red from the top has stained the top half of the cheesecake. One cocktail, one soda, a club sandwich, salmon and cheesecheese cake at $80.

Hostess never told anyone we'd been seated. 20 minutes went by before a very sweet waitress passed through, noticed, and took care of us. My burger was a 10/10. My husband's chicken caprese was flavorless, the mashed potatoes had been warmed in the microwave and had cold spots, and several of the asparagus sprigs weren't fully cooked. The waitress was amazing at least. Unfortunately not worth coming back to.

I just don't get the hype about this place. Went in, had reservations, they tried to call back and cancel them saying they were to fill, but when we actually sat there were a lot of open tables. Sat at the bar, that was fine. But the dinning was such an experience. We got a waitress that I don't know, had something against one of us, or maybe it was that we brought a disabled kid in. I actually don't know but it sucked. Sat us, waited 40min to give us water and take our order. I had to ask for my water to be refilled, my cousin has to ask for her drink 3 times. The waitress did not tell us the specials, we had to ask about the soup of the day, she was irritated that we asked what dressing for salad they had. The food came out in two runs, maybe 10min between, she put a piping hot plate of chicken fingers in front of a child and didn't warn anyone at how hot the plate was. We had to ask for to go containers twice, and then she didn't bring enough. The food was just ok. Nothing special. And for the high price I would say a disappointment. The dining area was so loud, they could really use foam under their tables. Oh and the bathroom stall doors were gross! I will not be going back. It's to expensive for the experience.

Wife and I were in Syracuse for the university winter of 2024,25 and I found this place by accident. Class act, wonderful service as well. All four of are party from my wife and my two teenagers daughters were smitten with the food service and atmosphere.

Im not sure what to think. Is it a fancy place trying to be casual? A casual place trying to be fancy? None of the above? Came here with friends. Im not a local but they suggested it. The parking lot is not huge, and was very tight. And seems like a lot of the patrons drove there while blindfolded. It was impossible to drive a pickup through the lot to find a space, pretty sure I parked on the lawn. Who knows, seemed like a parking free for all. I was wearing khakis and a polo. When I walked in I felt underdressed, and continued to feel that way until a group of construction workers sat at the next table. With reservations I was seated promptly. I dont think walk-in is advised. Drink service was crazy slow. I was the first in our party to arrive, and it still took about 15 minutes after I ordered to get my drink, an Arnold Palmer with no booze. Server was incredibly polite throughout, but I had to ask for a second drink 3 times before I got it. I had turkey & wild rice soup for dinner and it was delicious. People atthe table next to us were celebrating an adults birthday and were having a grand time. Pretty sure there was a table with a couple who were newly married. Well rou ded groups. My total was about $25. Seemed high. I never really got comfortable and probably won't be back.

Guys. I don’t normally write reviews because, like ugh I don’t have time. But this place is worth the hype. I got the yuzu drink and it tasted like lemonade but I’m pretty hammered right now so there was a lot more than lemon aid goin on with it. We also got the nachos with steak and let’s begin with that: the chips were crispy and flavorful, the cheese was layered with flavors, like I can’t even describe it, the JALEPENOS!! Idk if they make their own but they were pickled but not soft, crisp with a lovely tang and heat. The STEAK, was so good I was picking it out just to taste it. Even the tomatoes had this lovely seasoned-ness. Amazing. Then I got the corn beef sliders with SWEET POTATO FRIES. I can’t. The fries might be one of the top ones things I ever put in my mouth. 😉 😝 They ate crispy on the outside and soft on the inside and they come with maple butter OMG. The sliders were hot and tender, not at all dry, and the buns were perfectly soft. The serving staff was friendly and professional. The only thing I will say is that as a short girlie the chairs are not great. Too tall and narrow so you can’t touch the floor or curl up comfortably. But have a couple yuzus and you won’t care! Eat here. Just do it.

A pleasant place to come to eat. The food and drinks were very good. We did not have to wait to be seated but to get a table you can make reservations. The wait staff were prompt and professional. When you come to this place I recommend their coconut shrimp and their mozzarella wedges for appetizers. The pizza selection is also very good and I recommend the veggie pizza and the house pizza. Overall this place has a nice vibe to it and I will be back to try out some more things on the menu.

The preserve is always a great time, good food, and awesome service! I've been for lunch a few times with work but recently went for a birthday dinner and enjoyed all of it. I didn't realize they had a different menu for lunch and dinner so I was pleasantly surprised to see some new options than what I am used to. I had an espresso martini with peanut butter cold foam and I wish I could taste the pb but still delicious. My friend and I both ordered chicken and the pieces were huge and so delicious!! We had a reservation for a Friday night and i'm glad we did because the place was packed, which it normally is! We were even 15 mins late and they were super nice about it and had no problem keeping our table for us. All the staff are very friendly and can give an answer to any question on the menu very quickly. I really do like everything about the preserve and will keep coming back! It's also nice they have a parking lot and don't have to street park.

So this isn't going to be a review so much about the food, but our experience. As you read you are probably going to be like "yeah so why 4 stars??" Well here goes... I booked a reservation for 5:15pm as we had an appt at the theatre but we were running a little late due to weather and arrived around 5:35. I did call ahead to let the restaurant know and they were fine. We arrived and were promptly seated. The restaurant was quite busy. Our server greeted us and was lovely. We put our drink order in and then apps and food a bit later. We expressly told the server that our show was at 7:30 and her response was "good to know!". Then things went sideways. The drinks were very late to the table but the server apologized. They were rather tasty though and she convinced me to try a new Roku gin which I did! Good choice! The mozzarella app came promptly, it was tasty though pretty common. Then...we waited...and waited..and waited. 20min- 30min- 1 hour. We had been told that their new menu premiered today, and the server was also running around like a chicken with her head cut off. We later were told that they had cut a server earlier because they had not anticipated being as busy. Ooooops!! No bueno! The other issue was that our server, had tables all over the restaurant. Not in a specific area but like all over. Being that our show was at 7:30, at around 6:50 after speaking with the manager the food arrived. Here is the good part- The manager was AMAZING. She knew that the restaurant was in the wrong, she knew they were unprepared and she took action. She along with our server got the food to us with copious apologies and she made it right. I will leave that there- SHE MADE IT RIGHT. My brother was in the restaurant business for many years and explained where the failures happened - a new menu and lack of staff and why the mixture was not a good combination when unprepared. I asked if the owner happened to be in the restaurant at the same time and I was told yes, but that they were in a meeting discussing sauces. Lord have mercy! That bothered me, considering that there were problems in the dining room and the owner was nowhere to be found, but at the end of the day, the manager and our server really rose to the occasion, took care of the issue, apologized profusely, and we left feeling as though we were taken care of even though we had to shove our food down our faces in order to get to the theatre. Will we go back? Yes, of course - we will give them another chance but more over the owner needs to recognize that there was a problem that likely there will continue to be a problem unless they learn from the mistakes with his or her management team so that these things do not continue to happen. One thing our server did say to us is "we really enjoy and appreciate the feedback that we get so that we can pass that along in the hopes that management and ownership will listen to us, and these things won't happen again; she was embarrassed. We told her not to be. We tipped her highly because we felt that this was not her fault at all; that this was the fault of ownership and management not properly juggling all of the balls in the air to make a smooth evening for everyone. As we left we noticed that the restaurant was even more jam packed than when we arrived- I do hope that things got a bit smoother!

Really nice interior, we put in a reservation ahead of time for a high top table. Upon arriving they did not have a high top table reserved for us, but luckily sorted out an option albeit being a little awkward as we stuck out into the aisle in an inconvenient way for others. The food itself was good, my party ordered 3 hot lobster rolls. Mine unfortunately looked a lot different, and not what I'd expect for a roll of the price. It was tiny, shreaded pieces that looked more like the end of the container or lobster salad. The taste also didnt compare. The other two however were good with large chunks of claw meat. I wouldn't get my version again but would consider the other two. These were supposed to be all the same sandwich though so I am not sure about it. The appetizer and desserts for the evening were all great. We were shocked at how much fried dough there was for the cinnamon butter fried dough. The service however by the end of the evening really was fantastic, they did a lot to make up for the reservation mistake and I really appreciate that warm attitude.

While my lobster roll was fantastic, other people who ordered the same thing received far less chunks of lobster and it was much tougher. Server was attentive and nice. Due to an issue with our reservation we had a fairly awkward seating arrangement in the bar that felt a bit crowded whenever someone passed by which made it difficult to enjoy the ambiance. Seems to have plenty of off street parking

Sad to report that The Preserve isn't any good anymore. A group of 5 of us consistently frequented The Preserve on Tuesdays before Broadway shows - it was our favorite local restaurant with the absolute BEST Chicken Riggies in the area. Unfortunately we will not return. The new menu doesn't have many options, no salad unless you pay extra, had to ask for silverware, never refilled our water glasses or fulfilled a second round of beer orders, etc. They also consider 5 diners a "large group" and automatically charge a 22% gratuity.

I was really looking forward to trying this place after reading so many great reviews but unfortunately, my experience was pretty disappointing. I ordered the Cody sandwich (a chicken pesto sandwich), and it was surprisingly bland. I was expecting more flavor especially with pesto but it just fell flat. My fries were also lukewarm. Overall, it didn't live up to the hype and I left feeling underwhelmed. The presentation of the food was great though!

Had a dinner reservation with some friends on a Friday night. The service was incredibly slow especially for ordering 3 salads and 1 alcoholic beverage. It took nearly 1.5 hours from being seated to get dinner served. The food was good, I enjoyed the sun-dried tomato in the Caesar salad. I'm not sure if their ventilation system was broken but the dining room was incredibly hazy and our eyes were watering throughout dinner from the smoke. I wouldn't go out of my way to come back here

Great burgers, homemade kettle chips Great service, clean and comfortable, Great ambiance

I was very pleased with my family's meal last night. Water was delivered to the table as we were seating. We ordered the fried mozzarella as an appetizer and they were delicious! We shared the funky chicken (buffalo) pizza, wedge salad, and sweet potato fries (well done); everything came out perfect, it exceeded my expectations! To finish our dinner, we got some coffee and cake! To sum it up: very friendly staff, accessible parking, comfortable seating, and great food!!!

Always loveeee our food from here!! The wedge is outstanding, you must get the wedge. I've also had the beet and goat cheese salad with salmon and I was happy dancing it was so delicious!! The salmon was cooked to perfection and I got it to go! Amazing! Will be ordering again and again.

This is a very nice restaurant! The service was great. I ordered the special which was a sirloin steak, 4 blackened scallops, mashed potatoes, French beans, and a wedge salad. It was phenomenal. Removing 1 star because I thought the scallops were a tad salty for my palette and the dining room is VERY loud. Practically had to yell across the table to have a conversation. Overall would go back again!

This unassuming restaurant in a warehouse district was just what we needed after a long drive. The shrimp app was so tasty and had a large portion of shrimp. The burger and tuna melt were large and tasty, as were the fries. The strawberry salad with salmon tasted great but was sorely lacking in balsamic and I was basically eating dry spinach. Service was great.

To say I was disappointed would not be fair as that would mean I had a certain expectation, which I did not, being my first visit. We arrived, and the host person was not present. After a couple of minutes, she walked over from an open area a bit to the side. She had been eating, I guess(still chewing). We were seated with menus, had no setup/utensils, and were offered water. About 10 min passed, and the bartender asked us if we had been helped... she thought it had been a while. I guess she went back to get the person that was helping us, and he returned with the water after a few minutes. We were served our appetizer by someone else and still had nothing to eat with, so we asked and were brought utensils. Lastly, my salad was served without the side dressing. The food was decent, and maybe it was an off day, but it was enough for us to agree we wouldn't return.

Waited almost an hour for food on a quiet Tuesday night. Food was mediocre and over priced. The chicken riggies pizza was smothered in hot cherry peppers, couldn't taste anything else. My burger and side salad were $26.00. Blarney Stone has better burgers for significantly less. Will not return.

I absolutely enjoy dining at The Preserve at 405. The owner and his staff are always so welcoming and kind. They have some of the best wait staff I've ever encountered. The signature cocktails are phenomenal! Food is delicious! Portions are HUGE and worth the cost. The atmosphere is very modern & comfortable. Great for all occasions! If dining here on a weekend, I would strongly encourage making a reservation.

I visited for the first time last night and I WILL be going back! The artsy atmosphere alone was amazing! You'll fine tons of eclectic art on the walls. The cocktails were so creative. The menu is extensive - something. For everything! This time I got the cheese board as an entree. Lots of leftovers from that. It was delish with many choices. The staff was super friendly and I even got a pose from the hostess! We sat outdoors where you'll find a quaint patio including a fire pit with seating. Highly recommend checking this restaurant out!!

We visited on a busy Saturday afternoon and the place was packed, but luckily we were able to find seats at the bar. Service was good and the food was excellent, enjoyed my Mojito, the fish and shrimp, on the salads were cooked perfectly, would definitely come back, but next time we'll make a reservation!

This is a great spot for lunch, dinner and drinks! I love coming here with my family. We love it here. They have a spacious indoor seating area, and they have a large outdoor patio. I've loved everything I'd ordered here. I've had drinks, salads, burgers and more here. The food always comes out very quickly and is always fresh. I can't wait to stop back in again soon.

Really enjoyed my meal. We went with a large party and the service was great. Drinks were tasty and food was great. I forgot to take a pictures of the starter salad, which was also delicious. Prices weren't too bad for the quality!

Recently had my Birthday lunch here. Service was timely and spot on. Extensive full menu with sizable portions. My lunch - a hot lobster sandwich with fries was absolutely delicious! Lunch was followed by an outstanding desert / coconut pie which we shared because it was so big and flavorful. Only downside is not so good location and its very noisy to talk! Bon appetit!!

It's always a blast and YUMMY time at the Preserve. Came here with my sister who is visiting and we loved loved it! Staff was super nice and quick! Inside was booked but patio was open and in the shade (so you don't feel like you're frying in the sun). Must try the dried shrimp because the sauce that it comes with is just MOUTH - WATERING. So good.

My two sisters and I had been at the hospital for 4 days visiting and dealing with our mother of 91 who had fallen and broke her neck. We were exhausted and worn down from the busyness and lack of sleep. It was time to step aside and relax. I saw the Preserve At 405 on Yelp and it looked like the right place. We arrived and were seated right away, the ambiance looked perfect for us. Our waitress Jessie greeted us with a great smile, we engaged in good conversation that relaxing and entertaining, she read the table just right. We ordered a round of drinks which we received quickly and were made to perfection. The food was exceptionally good, our burgers were seasoned just right and were delicious. I'm from Southern California where fine dining is plentiful. Finding The Preserve At 405 wasn't just a meal, it was a well needed experience. As many places that I have dined I have never had an experience that was so enjoyable that I would actually take the time to write a review about it, till now. Thank You to everyone who was behind the scene and a Special thanks to our waitress Jessie. Jessie, as we were leaving I was looking for your wings because you were an angel. PS Loved your disco ball earrings!! Thanks Again Mike Martel

We stopped in here as a family and we are so glad we did! We didn't make reservations (which I would highly recommend you do) but they were able to get us a table after a 25 minute wait outside on their patio. We could tell they were very busy and consistent as most of the guests we saw coming in had reservations and the floor appeared full the entire visit. Our server was very nice and friendly--she took great care of us and our drinks and checked on us the appropriate amount of time. I ordered an Old Fashion which I thought was delicious then I also wanted to try the 405 Press which if you like fruity drinks you definitely want to give that one a shot! For appetizers we got the mozzarella wedges and the bacon wrapped scallops. Both were devoured quickly and didn't stand a chance with our foodies. The blueberry jalapeño jam was soooo very good too! I ordered the hot lobster roll which had giant meaty chunks of lobster and a golden butter sauce that I poured over top. The sweet potato fries were served with a brown sugar cinnamon dipping sauce that everyone was thrown back by! Hubby got The Abnormal pizza "half normal" (no jalapeños on one half) and the kiddos helped him out. He loved the crust and thought the ingredients all tasted very fresh. Middle daughter got the seafood sandwich which she ate with barely any breaths between bites and biggest daughter had the Cajun shrimp Alfredo which she could not stop talking about the creamy pasta sauce. The shrimps were also HUGE so she allowed her sisters and I to each snag one. This would be a wonderful restaurant for a date, special occasion or girls/guys night out! It was a bit pricey for the littles but they enjoyed the treat and we are so glad we tried it while visiting from Ohio!

We stopped in mid day Saturday ...the Hostess was nice and sat us immediately... it wasn't initially busy but as we sat it filled... we received our menu, gave a drink order then ordered our food. I ordered the cherry cheddar burger, my wife ordered mushroom cheddar and our boys ordered the lobster roll. We didn't have a long wait, the food came and was fresh warm and delicious!!!!! We were very happy and satisfied!! Moderately priced at $105 for the four of us... we'll be back !!!

Friendly service at the bar...Grilled Chicken and crème sauce over angel hair pasta, with artichoke hearts, diced asparagus, and sun-dried tomatoes was exceptional!!!

I am from Rochester and on September 17th, 2025 I was hosting a birthday party for my girlfriend there. I arrived early and was treated very well at the bar. After my party was fully there, I went to the hostess to let them know. We were seated in the dinning room that was full of smoke which explains why there was a fire truck out front when we were seated. We had to endure the smoke during our entire visit. I had to get eye drops for my girlfriends daughter as she was having issues with her eyes. As the night went on, our server was LESS than attentive to us. The only time we saw her was when she either brought drinks or food. She never checked in on us after the food was delivered or asked anyone at the table if they needed another drink. Her daughters food was less than stellar but because she didn't check back until it was time to wrap up the leftovers it didn't make much difference as she went hungry. On top of all this, I was told they automatically add 18% tip to all tables of 6 or more. I do not believe she deserved that tip!!! she didn't deserve 10%, but because it's added to the check, I guess she thought that she could ignore us as she was getting it anyways. I don't recommend any party of 6 or more to attend this venue. I am disgusted with the smoke and the service at this establishment. Even if they offered me a free meal I would not return!!!

Food is tasty.. lots of options. Service has been good. But there was a time that they overcharged my card and they still haven't settled that. It was $10 so I didn't go broke over it.. but that could've been handled better. Overall it's a good restaurant for lunch or dinner.

We love going to the Preserve 405 it's my wife's favorite restaurant. The food, the service and the ambiance is amazing and it's just the best place for us.

Meatballs were great to start and meals always were able to switch it up and never overlap. Travel for business a lot

We headed here for dinner before going to see Hamilton. We hadn't been before and thought it might not be busy, because of its location. We were wrong! The place was packed led, but we were able to sit at the bar and have dinner. Our drinks were reasonably priced. We both did sandwiches for dinner and they were good! For me, the Buffalo chicken could have used more spice/heat. Service was fast. We'll definitely go here again. They do take reservations although the website doesn't mention it. Good to know for the future.

Delicious meatballs! Such fancy fun vibes in here. Lots to choose from, fast service and delicious, unique dining choices. Definitely for Italian lovers and lots of fun twists to traditional meals.

Went to the preserve with a large group to celebrate our friend's birthday. There was plenty of space to accommodate a large group. Cocktails were good and the margarita pizza was delicious. Service was good. They were not able to split the bill for our party but that's not unusual with a large group.

Beautiful establishment tucked out of the way. Loved the interior decor and friendly service. The staff was familiar with the menu and my guest and I thoroughly enjoyed our dining experience. Highly recommend if you are looking for a great place and good food.

We just went today Saturday June 28 around 3pm and was given a table not to our liking and when I showed her another one the waitress told us "I can't do that " because we were ready for the 5pm crowd- mind you the place was practically empty. But what got to me was that 5 minutes later she sat another couple. I never used this word but she was discriminated in my opinion. The owner knows my husband and I hope he reads this and train her better. We had gone to that place several times and this is the first time so it's this particular waitress.

Nice place with great ambiance and amazing food! Service was on point. We stopped in on a busy Friday around lunchtime and it was packed but the service was great and the food was fantastic! Can't wait to go back and try some other menu items!

I am addicted to the coconut shrimp and the sweet potato fries. If I keep going at this rate, I will be a lot heavier than I am.

Extensive drink and dinner menu. Their specialty drinks and meals are always creative and changing! This time I tried something new- the hot lobster roll. Super messy to eat but super tasty and fresh. I'm in love with their sweet potato fries they are so fluffy. This time I had a raspberry mojito and the grapefruit martini both 10/10. Very classy place for dinner!!

We love The Preserve at 405 for its atmosphere and food. Always a nice time there. Recently we have called for take out and we're not disappointed.

Nice atmosphere. My friend ordered the prime rib. She liked the steak but said it wasn't seasoned around the outside like most prime ribs she's had in the past. Prime rib sliders were good. I had the chicken malanese. I didn't care for breading on it but ate it anyways. The waitress was on the ball. I wish I remembered her name to call her out here but unfortunately I di

Good Beef on Wick Salad was so so- overpriced Hostess did not seem aware of tables available and tried to seat us in worst table when do many others available - there were plenty of servers so that wasn't the issue Offer refill on the 3.75 soda

Smoke-filled dining room!!! Got worse as dinner went on!! Spoke to multiple staff members throughout dinner and was told this has been an ongoing issue. Several members of our party had tears running down their faces by the time we left. The only response we got was that they have made the owner aware of this. Used to love this place but would strongly recommend calling ahead to see if the ventilation issues are fixed unless you want to buy Visense, take a shower, and wash your clothes when you get home. Sadly, we had a reservation.

I highly recommend a reservation because this place was packed down to the parking lot. This does d not deter the staff from being amicable and attentive. We were able to grab 2 bar seats which have full food service. The bar tenders were kinds and gave us beyond great service . They checked on food temperatures for the special which was prime rib. The dinner comes with a salad and we had as app bacon wrapped scallops with blueberry jam delicious. The kialee drink was delicious and they do a filthy martini.this is a place you should go plan and out it in your budget.

My first time coming I arrived at 8:05 and they close at 9pm and I was still seated and catered to in a timely fashion I was stuck between the cowboy pizza, the meatball and the Mr.Abnormal. I settled with Mr.Abnormal because I couldn't make up my mind. It comes with sausage pepperoni and jalapeños this pizza was so good. It might've cost $21.95 buuut it's more than enough pizza that I can eat 4 pieces and still have more than enough for lunch the next day and all the ingredients tasted fresh and very well put together.

Kind of loud in the place with concrete floors and brick walls but good service, good food and clean.

Just had lunch at the Preserve and the reviews certainly do not steer you wrong! I had the chicken riggies based on recommendations online and my bf had the dougie pizza all were both extremely good. The portions are wildly large so prepare to take food home for later The drinks were good as well! I would recommend the strawberry lemon drop; excellent! All around great restaurant, the decor was upgraded and modern. Our server was pleasant as well.

I do not understand the recent slate of positive reviews left for this place. I wouldn't consider the food anywhere near exciting or the ambience as anything worthy of praise. The place is clean, the people have packed in when I've been there these past few times, and it isn't a dive. However, this isn't a special place worthy of high rating. It's a good place to reliably get a decent American style meal, albeit not worth the prices for some of the dishes. Do not avoid this place, just consider others as more worthy of the price tag. The interior will remind you of every generic modern hotel, things that seem nice but if you've built one you know where to find the generic supplies at a hardware store. Like when you find a flip that looks great in pictures but on looking at it in person you realize it's a bunch of contractor grade stuff. It's kind of a letdown to the bustling staff. That's what all of it feels like as a total package, like this is a menu for a place that was to charge you $60 for a ribeye, or $30 for Alfredo. Not worth the "hype"

Great dinner out enjoyed the meatball appetizer. Our party had the corned beef sliders (almost a full size sandwich and got two!) the cheeses risotto was good but would have liked a little more flavor. The steak and burgers were good as well. Felt a bit rushed when the entrees came out as we were still enjoying the appetizer but all in all good and will be back!

Somehow I still struggle to get photos of everything I order (I can't have it in front of me for too long without having a eat it ) * We sat at the bar for a quick bite - they were also completely booked in the restaurant for the evening, so definitely make a reservation! The bartenders were incredibly friendly + attentive. I had the wedge salad (AGAIN). This gem is one of the best in the 315!

Spectacular food, great service, and classic yet eclectic ambiance. The brick walls are lined with paintings made by local artists. This place has heart, passion, and all around is a force of nature. There were a couple of hiccups, but they were promptly fixed. My drink was much too bitter, but they were happy to replace it. Then they forgot the mushrooms on my steak but frankly it looked so amazing I'd forgotten all about them. They brought them out within 2 minutes, I'd hardly eaten the second bite.