The Prestige Hotel Penang

Overall Rating for 2N/3D stay : 4.5/5. Beautiful hotel, prime location, walkable to Peranakan museum, clan jetties and most of the wall murals. Staff were polite and helpful. Best AC on a hot humid day. Rooms lack storage space, bathroom in the center of the room, hot beverages are in general warm and not hot, which can be improved. Pre-experience: 5/5. Prompt email about arrival time Arrival Experience: 5/5. Room was ready and was given immediately. The front desk manager ( forgot the name,our bad) gave us an upgrade and was super pleasant to interact with. Room: 4/5. Aesthetically done but not very functional, no storage space, view was just a wall, bathroom in the center of the room wasn't expected. Although we saw a lot of reviews on club and noise, the days we stayed , we didn't encounter any. Service : 4.5/5. Staff were polite and helpful. They gave a slice of cake for the birthday we celebrated and changed the TV screen with a 'Happy Birthday' message! Very thoughtful Food : 4/5. Breakfast was limited, we enjoyed the eggs though. Coffee was just average, never hot, always warm. When we tried having the welcome drink with a hot chocolate but what we got was warm Milo. We returned twice, yet we kept getting Warm Milo instead of Hot chocolate. Location: 5/5. Centrally located, close to Peranakan Museum, wall murals and clan jetties. We didn't have to use to the cab at all. Overall, memorable experience and def will recommend.

If you’re looking for a clean, friendly, safe, and comfortable stay in Penang, I highly recommend this hotel🩷 As a Bonvoy member, I spent quite some time deciding among the various marriott properties in Penang and im glad i chose here. I highly recommend here especially for couples and friends. The greatest strength of this hotel is its staff. Every single one of them was kind and courteous, which made my experience truly enjoyable. Because of this, I would definitely stay here again if I return to Penang. 📍The location is conveniently close to many of Penang’s main attractions, and there are plenty of great restaurants within walking distance. Breakfast🍳 there were 9 main dishes available every morning, and on top of that, there was a noodle bar and a few other rotating options that slightly changed daily. We loved the curry noodle! I didn’t use many of facilities personally, but the infinity pool had a beautiful view and was never too crowded, which made it very pleasant. The room was spotlessly clean, and I really appreciated the welcome snacks and complimentary minibar. The bathroom has a glass-walled shower, but since there’s a curtain, it wasn’t an issue. Soundproofing could be improved, but it wasn’t bothersome overall. I’d like to thank the staff who always greeted us with a smile😊. It made my stay feel warm and welcoming.

I picked this hotel because it's part of Marriott and it was amazing. The service was A1, the staff was super friendly and enthusiast. The pool area was beautiful and relaxing. The room was nicely decorated with very nice details. Great attention on multiple things. We would need more hotel like this. On a side note, I would not recommend their restaurant "Glassdoor" for lunch and dinner which I rated 2/5.

We recently enjoyed our second stay at The Prestige Hotel Penang, and once again it absolutely lived up to its superb location and incredible value. We were thrilled with the upgrade to both an executive deluxe and a premier deluxe room—my cousin was so impressed that she's already set on returning and staying there again in March 2026! And I am going back in October! The hotel’s service is top-notch, and we loved the complimentary daily breakfast and the super convenient access to the Cutters Lounge. It made popping in for a quick refreshment so easy. We also indulged in their signature massage this time, which was a highlight. The massage chair was a clever piece of equipment—it looked like a regular chair at first, but transformed into a foot soak tub and then a fully adjustable massage bed. The heated pad on my back and the perfect pressure from the therapist made it an absolutely blissful experience. And not to forget the lovely turndown service every evening—it’s those thoughtful touches that make the Prestige feel like a home away from home. Overall, it’s definitely a gem of a hotel and we’re looking forward to our next stay.

We were very happy with our one night stay. The staff were all exceptionally helpful and friendly, and made us feel very welcome. Our Deluxe King Room was very clean and tidy, and well appointed. The shower is an interesting design in that it's a standalone glassed-off area within the bathroom floorspace, with a curtain for privacy. The toilet is separate, on the opposite side of the entrance to the room. The complimentary beverages in the minifridge were a nice bonus. No noticeable noise from neighbouring rooms.||The top-floor pool has a fantastic outlook over the harbour, and the adjacent outdoor area has seating under shade. The fitness room is small and lacks equipment.

This was my 3rd time to stay in The Prestige Hotel Penang George Town. The location is perfect to walk around to find tasty food around. A lot of cafes are around this area and easy to move around too. Happened today I met Mr Zain (one of the person of the opening team for the hotel which still remain in this team) talked about these hotel. We were sharing our experienced why we returned to the same hotel again. Hope we will be coming back soon.

A comfortable stay in the heart of the old George Town. The staff are very friendly and welcoming & try to ensure you have a great experience. The morning breakfast buffet has several to order items, which elevates the whole experience. The view from the rooftop at sunset is amazing. Overall we had a great 3 night stay there.

This is a fabulous hotel. I have stayed several times and each time I have had the same consistently good experience. ||The location is excellent. The rooms are beautiful and the service is excellent. The staff wherever you meet them; front door, reception, housekeeping, F&B or even ones you randomly walk past are so helpful and nice. ||This is wonderful experience.

The Prestige has many positives, but it doesn't live up to its lofty ratings. Undoubtedly, the staff is very nice and professional, and the location is optimal for George Town. But even the largest suite is still pretty cramped. And we had a broken toilet, so we had to walk to the end of the hall and use the pool bathroom instead. The television audio on both televisions is shockingly quiet even when the volume is turned up to the maximum. The shower is oddly located in the living room. And the only view from our suite was of an abandoned-looking construction site. The pool is nice but small and crowded. But with a suite comes access to the Cutters Lounge on the first floor. That was a lifesaver when we returned overheated from a walk and found icy air-conditioning and complimentary cold waters, soft drinks, and snacks! The breakfast buffet is incredibly small. The hash browns are very soggy, and the meat dishes are not kept appropriately hot. But thankfully, there is ample water provided at each table, a rarity in Malaysia. And an excellent rendang one morning was replaced by a fabulous curry the next morning. The honeycomb is also quite refreshing and the charkoi is excellent as well!

Absolutely stunning gem in the heart of the city UNESCO site! Easy to get around, easy to see all the sites, and easy to see the places to party and dance! The service was exceptional and consistent! Great for providing extra bowls to providing open door service!

The Prestige is a fantastic hotel in a centrally located touristy spot. It's close to a lot of the nightlife scenes without being exactly in it. The street it's on gets quiet at night which is great if you are looking to relax at the end of a packed day. Room was spacious and clean with all the modern amenities. My only gripe was about the amount of carpet in the room (some bits are stained) and the weird set up for the see through standing shower stall (guess that's a talking point). Staff were friendly and helpful.

100% hands down the perfect cross-section between tropical and Christmas-y with a hint of upscale-mod design for your winter getaway. I found this hotel right on Expedia and let me tell ya, the pictures reflect the hotel in itself. The rooms are spacious and immaculate. I absolutely love the white and gold accented hardware such as the bathroom faucets and room sconces. The bathroom also comes with extra toiletries in case you forget such as: toothbrush, toothpaste, comb, shower cap, and shaving kits. In addition, there is a separate 3M faucet you can use for drinking water. Special amenities include access to all the drinks in the mini fridge which is normally an additional charge- but you sure do get your bang for your buck here. The grounds also includes a lap pool, cabanas, restaurants, coffee shops, and some lounge areas with couches and armchairs. What I also love about this location is that there are famous Hawker stalls nearby and its a short drive to the charming Georgetown. Overall, I was so impressed with the service and amenities here. It was a magically Malay Christmas!

In general hotels in Penang are a fraction of the costs compared to SGP, we were fortunate to snatch a room in one of the newer nicer hotels by the coast. Overall we were impressed by the hotel staff and its amenities, especially impressed by its mini infinity pool. Room: 8/10, we got a spacious well lit king size bedroom overlooking the street, everything was spanking new: nice comfy king bed and pillows, beautiful bathroom with rainforest shower, separate toilet room on the other side of the hallway which was an odd design. No closet but there was an open rack that had plenty of hanger space, 2 sets of bath robes for us to wear to the infinity pool; water kettle, Keurig machine with coffee and TWG tea bags, there was a safe to keep your valuables, a cute round table and 2 chairs by the window completing the furnishing. There were some semi-permanent coffee stains on the table top, the only blemish in this otherwise ultra clean room. Hotel facilities: 8/10, we absolutely loved the mini infinity pool on the second floor. It overlooks the tranquil harbor and the ancient coastal neighborhoods, with lounging chairs on the side for guests to chill, towels already provided. It might not be massive but adequate for a 162 room hotel. We tried the Glasshouse restaurant for breakfast buffet and found it unimpressive: very basic western fares and pastries, some curries and basic local items, the coffee machine broke down 3 times during our session so I only had 1 cup and it was just ok. On the same ground floor there were other restaurants and even a SF coffee shop which we did not try. After all we were in Penang for a food tour. Location: although it was not immediately next to any major hawker centers or street foods, most of those food spots were no more than 2 miles away via taxi or Grab ride app, other attractions such as the city hall, upside down museum (not a real museum), street arts and Komtar Tower were all only about 1 to 2 miles away. The nearest hawker stand was Sri Weld food court which was relatively small but had descent Ali's Nasi lemak, claypot chicken rice and other stuffs. Hotel staff: 10/10, extremely courteous, professional and engaging, they seemed to go out of their way to make all their guests feel welcome. Value: 10/10, we couldn't believe it was less than $70 USD per noc for this newly renovated hotel. Overall we were very pleased with our stay in the Prestige Hotel and would def consider staying here again on our next visit.

I find this hotel really cute and my hotel room was clean. I love the interior and I felt really safe staying here especially when its my first solo travel in Asia. Although there's no view in my hotel room, It seemed like its a part of the building that needed to be developed. I got to check in at 12. Its in a great location and its walking distance to a lot of places.

Rooms were beautiful and great to stay in. Gym was very dIsappointing, gym with 0 weights!! Otherwise everything else was good