Denisem1979
Google
After numerous stays at this "hotel", my husband and I decided to no longer return here early 2015 as our last visit was terrible. We faced that reason simply as the staff could not be more rude. When we were brought our mediocre meal that was borderline overpriced, we were asked "where's my tip?" Just overall disappointed. ||||Due to my husband's family living in Kingston we visit frequently. With that being said there are few other hotels that we have found to be very happy comfortable and safe in. However this past weekend the weather was terrible lots of rain and we found ourselves back here at The Prestige. There was a small part of me that was looking forward to spending two nights here as my husband and I have some emotional attachment to this place from many years ago. ||We were crazy apparently. It's worse than it's ever been the staff is worse than they ever were the rooms were filthy, and they've raised their prices to almost $90US. ||The sheets in our room, had what appeared to be someone's "leakage", that was still wet. I walked to the front desk to have them replace our sheets or move us to another room, after the lady that works at the front desk (young lady) kissed her teeth at me and asked if the other bed appeared to be clean? ||||Our first morning waking up we knew from previous stays here to not wait until you're hungry to order food, I ordered our breakfast at 7:45 AM, hoping we would have it by 9 o'clock. At 9:49 my husband went and checked to find out that they made us the wrong food (not sure how you could screw that up when we are the only visitors and they only have five options for breakfast-basic), lo and behold they screwed it up, and the look on her face and her attitude implied that we should just eat it. At this point I was furious and ask him to make a spot we ordered we finally got to eat breakfast at 11:05, at the dirty table on our balcony with the ripped chairs because there was no clean tables and we were not going to dare ask that somebody wipe down the table at our balcony. ||||There is one lady that works there, she works at the front desk and I regretfully did not get her name because she's the only person that works in that hotel that I would like to subtract from this whole review. ||She needs to work somewhere else, so she's not caught up in this mess of all these terrible reviews. ||||This place needs to be shut down. ||Never EVER again.