MandMUk
Google
We stayed in a beautiful 2-bedroom villa, which was spacious and comfortable. Unfortunately, the terrace didn’t get the afternoon sun, so we had to go to the main pool to enjoy some time on a sunbed in the sunshine.||The staff were attentive and very friendly, though service was a little inconsistent – for example, turndown wasn’t always done, and with the number of mosquitoes around, it was a shame we had to keep asking for more incense sticks.||Breakfast was plentiful and very good, and the complimentary afternoon tea served from 3–5 pm was a lovely touch. The location was convenient, with the option to walk into town, but the road felt dark and unsafe in the evenings, so we relied on the hotel shuttle or a GRAB taxi (around 60k IDR one way).||Unfortunately, our stay was overshadowed by one small but frustrating detail on our last day: we were charged for a bottle of water at breakfast, even though it was the same type provided complimentary in the villa. My daughter didn’t want juice and simply asked for water instead. It wasn’t the cost that bothered us, but rather the principle.||The little things do matter 😳