angeltobe
Google
This was my first visit to the Rabbit and was an overnight stay. Check-in was slow as only one person was on, and the same wait happened later when collecting our room key after the spa.|The spa is lovely and well designed. At first it felt overcrowded, but by late afternoon it was calmer and much more enjoyable. Cocktails were nice but the wasps were a real issue, especially around the pebble beach. I understand they’re difficult to manage, but wasp traps or covers for drinks could help. A few areas also needed a tidy (cups lying around, flies in the top hot tub, leaves in corners).|The room was fantastic—modern, spotless, with a great shower, fridge, kettle, and thoughtful touches. The bed was so comfortable and we had an amazing sleep. The only disappointment was the water by the bedside. Most hotels provide complimentary bottled water, but here we only discovered after checkout that it was chargeable. It wasn’t in the minibar with other priced items, and nothing indicated otherwise. |Dinner was excellent—friendly staff, generous portions, delicious food, and a great wine deal with the early bird menu. Breakfast was also very good and fresh, though service was a little slow (about 30 minutes for fry to arrive).|After our stay I contacted the manager about an issue and I have to commend them—they responded quickly, were understanding, and extremely helpful. Their approach really made a difference and left a positive impression.