The Raintree, St Mary's Road

The property is located in a prime area, which is the only real positive. There is significant construction activity nearby, and the rooms were dusty. It appeared that either the rooms had not been occupied for a long time or the air-conditioning ducts had not been cleaned for quite some time. After staying for four days, both my wife and I developed dust allergies. If you are looking for a quiet breakfast experience, this is not the place. It felt as though the hotel had accepted more guests than it could comfortably accommodate. The breakfast area was extremely crowded—more like a local eatery than a luxury hotel. The staff were present but largely unhelpful, with most requests being declined. The buffet is overpriced for the quality offered, and the food was average at best. One side of the large bed was completely worn out, with the springs gone, and I almost suffered a back sprain after sleeping on it. Even Wi-Fi was chargeable. Overall, I expected much more from a hotel that is rated as five-star and known for frequent celebrity visits.

It was a beautiful experience at the raintree. Staff is good and provides quick service. We had been allotted a room with was attached to another room. The guests in the other room were enjoying with music and the sound could be heard in our room and we couldn’t sleep peacefully. They changed our room. Rooftop bar above the sea level is cozy and because it was in December and the weather is cool we had a great time there. Also Shantanu from the bar gave us good service. Overall I recommend the Raintree. Worth the price!!!

We only had one night at this fabulous hotel but we couldn't fault it at all. The rooms were fabulous, very clean and had everything that we needed. |The breakfast buffet was incredible and, as a family of vegans, there were lots of options available to us, all of which were delicious. |Lovely rooftop pool and bar that we enjoyed in the evening. Thoroughly recommended

The Raintree is a beautiful property and you absolutely get your value for money here. I only stayed for a night, but the room was impeccably appointed and the service is very attentive. I also definitely recommend the breakfast buffet if it's included in your stay as well.

We had a really great stay at The Raintree. The rooms were clean and quiet, the breakfast buffet was fantastic and we enjoyed using the pool. The hotel is very well situated, close to some nice shops and cafés. The walk to the métro is about 25 minutes. Staff were professional, helpful and very friendly. We would love to go back!

Visited roof top dining and got disappointed with the food served. Starters was average (certain chicken, panneer was uncooked), welcome drink was packaged real me not fresh and main course dish mutton briyani was hotless, raw taste, delay in dessert serve. Didn't expect such poor experience from raintree. Other notable: good ambience, airy, clean pool, warm concert by 2 folks, service good. Overall not worth we didn't like. To management food taste and options to be revisited.

We stayed at the hotel for 2 nights for our visit to Chennai for Visa interview. The stay was pleasent and hassle free. The property is well maintained and clean. The staff is polite and supportiv. The breakfast spead is pretty good and tasty. |Overall value for money.

We stayed at the hotel for 3 nights. Location: 5, Very good location, City Center. Service :3 Service was very mixed. The reception service could be better. First day we found a small cockroach and water was clogging after the shower and the response was we will look into it. The problem persisted until I asked the cleaning staff to check it out and problem solved. Service at the buffet restaurant was ok(except 1-2 persons who did exceptional) Food :3, Not many varieties and the menu is repetitive. What’s there for dinner ends up in Lunch or vice versa. Not kid friendly, no fun things for the kids.