The Raj Palace by Small Luxury Hotels of The World

I was not going to write a negative review, but after not even receiving an acknowledgement of my email from the operators of this location, I have decided to let people know of my experience for their reference. Below is the email I wrote to them:||I am writing to express my disappointment regarding my recent stay at The Raj Palace in Jaipur, which commenced on September 1, 2025. This accommodation was booked through Qantas.|I have already communicated with Qantas about the issues experienced during my stay. They informed me that The Raj Palace is not prepared to offer a refund or any form of compensation, which I find very disappointing.|Unfortunately, the issues we experienced during our stay were not matters that could have been resolved at the time, as they related to the overall quality of the facilities compared to what had been advertised. Specifically:|Swimming pool – in poor condition and not clean.|Gym – not clean and with equipment of poor quality.|Spa – under renovation, with only very limited treatments available. The massage that we did have was of poor standard whilst still a significant price.|These amenities were significant factors in choosing this property, particularly given the higher price point compared to our usual accommodation.|In addition, our original room was affected by strong fumes from outdoor painting, requiring us to move on the second night. Both rooms also had extremely noisy air-conditioning units that made restful sleep very difficult. Furthermore, the internet connection was very slow and frequently disconnected, which prevented me from completing essential work tasks during the evenings.|I would like to acknowledge that the heritage building itself is beautiful and that the staff were consistently warm and courteous throughout our stay. However, due to the above issues, we felt it necessary to check out after three nights instead of our planned five.|I respectfully request a refund for the two unused nights, (we left on the 4/9 instead of 6/9 as planned) given that the facilities did not meet the advertised standards and materially impacted our stay. |Our stay at the Raj Palace was to be the highlight of our trip and I was happy to pay the high price as I was travelling with my daughter and I wanted this time to be special. |Thank you for your understanding, and I look forward to your positive response.

I recently stayed at Raj palace resort and had a wonderful experience. The staff was incredibly polite and attentive, always ready to help with a smile. My room was clean, spacious, and offered a stunning view of the pool side nd Garden . The breakfast buffet had a wide variety of options, all fresh and well-prepared. The location was perfect, close to major attractions yet peaceful. I would definitely recommend this hotel to anyone looking for a comfortable and enjoyable stay.

A gem in the heart of Jaipur City. A very unique experience. Hertiage Palace with plenty of stories and the palace experience is going to blow you away. I loved the peaceful atmosphere of this Palace. ||A heartfelt thank you to Narendra Ji, Pargat Singh Ji, Dharmveer Singh Ji, and Sapna Ji — each of them went above and beyond to ensure my comfort and happiness. Their warm, personalized service and genuine care turned a beautiful stay into a memorable experience.||If you are visiting Jaipur. Raj Palace should be in the top of list.

I recently attended a wedding at Raj Palace Banquet in Sector 72, and it was an amazing experience! The hall was beautifully decorated with a royal touch. The staff was polite and very helpful throughout the event. Food was delicious, especially the starters. The location is easy to find and has good parking space. A perfect venue for weddings and parties!"

Very disappointing. It may be a heritage hotel but very tired. Brown water from the taps, you have to run the water for 20 minutes before any hot water. Some toiletries missing. Very dark rooms. Hugely poor quality towels. Pool very tired. Although staff very helpful. No relaxing sitting areas with comfy chairs apart from small coffee shop. All in all a massive disappointment. A massive refurbishment required.

Here’s a polished example of a great review for Raj Palace, Noida: The rooms were spacious, clean, and beautifully maintained. The food was delicious with a variety of options to suit all tastes. The ambience of the property is peaceful and perfect for relaxation, yet close enough to city conveniences.

Counter staff very bad man, familes not comfortable. Counter staff recorde the ladies vedio and photos. This hotel not comfortable, very bad behavier and room very bad. Not table and basket. So no take room this hotel. Very very risk. Especialy ladies. Counter staff very bad man he is bad touching all ladies private space. So please no one take this hotel room. Requesting for every one. Achually all indian hotel provide 24 hourse stay but this hotel provide only 12 hourse. Very bad facelities. Counter staff duty time drinked.

Went here for lunch and it was the BEST Indian food I had during my entire trip. I am a wimp on spices and it was India so I also had an upset stomach, so nothing was working out. But the staff understood when I asked what it not spicy, I meant not spicy for me, a westerner, not "what is not spicy for a local." They recommended the most delicious dish and I ate the whole thing! Subz korma kesaria for anyone who is interested. |The staff was lovely, the restaurant and property was gorgeous. Highly recommend!