Katie K.
Yelp
My boyfriend suprised me with a sunset trail ride excursion on Sunday. I had been to the ranch years ago as a child and had a very positive experience. This experience was quite different.
My boyfriend had never been on a horse and though I have ridden for many years there was no real instruction, information about the horses we were on, or any safety tips. "This is Prince, hold the rein with one hand, pull up to stop, left and right to navigate, and don't let him eat the grass." What we found out was both our horses liked to stop and eat, mine backed up if you pulled it's head from the grass, and my boyfriends horse would just flat out stop and not move despite the trail guide yelling back to kick with no results.
We were riding about 15 minutes and having issues with a few horses along the way- not wanting to follow other horses, eating grass, and the guide didn't see but one of the kids in our group kept stopping and yanking his horse back then having it trot forward to make his siblings laugh. It made us nervous in the back but we only had one guide with us so he was never caught/reprimanded for this.
Along the trail we got to a narrow part and the little boy who was riding behind the guide was having issues with his horse (like he was at other points on the ride) and he couldn't get the horse to move. When the guide turns around on her horse, his horse backs up and falls down into a ditch and gets stuck with the little boy on his back. The guide jumps off her horse and grabs the horse that fell to keep the horse still and tells the boy to get off if he can, is he alright and once he was safely off in the bushes to get away from the horse. She then spends the next 5 minutes trying to get the horse free, radioing for help, and trying to pull the horse out. There was no instruction for the rest of up who's horses started getting antsy with this other horse down in a ditch who was stressed. While this was going on the confused and frightened boy is trying to stand near his mother who is on a horse and getting yelled at by the guide to stand in the bushes. Another group was luckily in the area and another trail guide came down to help try to free the horse. Again, there is a group of us in a line on a precarious path with no instruction and just watching this scene unfold. Finally guide #2 tells us to keep our horses to the right and that a 13 year old boy who worked at the barn was going to lead our group and her group back to the ranch and to let them pass us on the right. All we see is a horse at the bottom of the trail and now about 5 horses with little kids coming at us on a narrow pass. Horses were bumping into each other, kids were yelling and scared seeing a horse in a ditch and it was chaos. My boyfriends horse was already turned around so I turned mine and when the guide passed we decided it was safest to not wait for a herd of horses to pass and go right behind him. We were not going to be in a stampede of 10 horses bumping into each other on a narrow path.
We followed the boy back to the barn who had never done this before and at one point one of the kids in the middle of our group was halfway off his horse and his horse started going into the field. The boy leading us just yelled at him to get back on the horse at which point I had had it. I jumped off my horse and lead my horse to the boy who fell off but luckily didn't get injured and walked both horses with the group back to the barn. When we got back he told me to let the horses go I was walking and was helping kids off as there were loose horses walking all around us as one by one everyone got off. It was extremely dangerous with all the kids excited and worked up then to be running around a pen with 10 loose horses, some with their reins dragging on the ground. Eventually they got the horse out of the ditch which was totally fine and the boy walked back with the guide but the way the whole situation was handled was disturbing and extremely dangerous.
There was obviously no safety training in place, our guide completely ignored us and was more focused on the horse in the ditch then the little boy who was on the horse, the boy that guided us back did not have any experience nor a walkie talkie, and for the first time as a rider of over 15 years I felt scared on a horse. I understand "things happen" but the whole situation was handled poorly and very dangerously. I don't care about a refund.
1. The staff there needs to be trained to handle all and any emergency situations.
2. There should be two guides for every group incase something does happens
3. They should have everyone walk, stop, and pull up the horse before just letting beginners handle an animal. It is careless to just have someone sign a waver and put them on a horse.
4. Rider safety over horse safety and not the other way around.