The Ranee Boutique Suites

This is a great little hotel in the historic area of Kuching Waterfront. I really liked it as I travel regularly for business and stay in chain hotels, the Ranee is a little quirky and offers something different. The rooms are large and well equipped. Staff were very friendly and helpful. The area is full of lots of little interesting cafes, shops and bars.

This is a beautiful hotel with spacious rooms and wonderful decoration and ambiance. My first visit to Sarawak was made even more memorable by staying at The Ranee. Very, Very good location indeed. so easy and convenient to explore Kuching from here. But what made the stay most memorable were the staff at the hotel. Joseph, Yvonne, Dee and the rest were really wonderful and caring and helpful. Congratulations to the entire team! See you again soon. When you visit Kuching, make this the place to stay

The property fraudulently shows river view available on their booking platform but when we arrived they said that all river view rooms are closed due to maintenance. The manager lady never picked the calls of even their own staff when we asked them to call her on both days. This is not a professional way to attract guests. They should then take the listing of river view rooms off but they don't do that either.

Room is big but worn out. Towels and bedsheet has got an unpleasant smell even though it’s changed. Location is good if you don’t mind the noise from the Regatta (Happen to be there at the weekend). Do note that there’s road closure during these period and grab cannot pick up/drop off in front of the hotel. Staff are friendly and helpful. It’s ok to miss breakfast. But some inconsistency, they did not ask for deposit from us unlike other review where they ask for deposit in cash/card. Don’t bother to order anything from the restaurant/bar. I order the least possible to screw up drink aka hot tea and it comes lukewarm diluted in less than half a disposable cup. Didn’t asked for takeaway. Overall, with the same price, just go to an international chain hotel.

Such a beautiful hotel nicely decorated with local handicraft. The collection is amazing. The rooms are very comfortable and the people are really nice. The bad point is the breakfast.. the idea of a vegan breakfast is excellent. But the choice of meals is poor and not creative.

Stayed here for 3 nights. The room is huge and comfortable with excellent deco plus helpful information regarding interesting things to do. The location is great too...right by the waterfront and within walking distance to most attractions in town. The thing that can be improved is just the hospitality aspect. For the same price, we wouldve had better in Thailand/Bali...like a friendly receptionist and a better breakfast spread.

Our recent stay at The Ranee Boutique Hotel in Kuching unfortunately fell short of our expectations. While we understand the unique challenges that can come with boutique accommodations, we observed several areas for improvement: Staff Training: Inconsistency in staff training resulted in varying service levels and a less-than-ideal guest experience. Guest Experience Focus: It appeared that the owner's primary focus was on profits, potentially overlooking the importance of guest satisfaction and employee development. Operational Inefficiencies: The separation of hotel management and restaurant operations created some inefficiencies and inconveniences for guests. Subpar Breakfast Service: The breakfast service was underwhelming compared to other hotels in Kuching, both in terms of quality and timing. The late 7:00 AM start time proved challenging for guests with early tour schedules, especially considering the travel distances involved. Inadequate Breakfast Service: The individual responsible for breakfast service lacked the necessary hospitality skills, potentially due to insufficient training. We arrived at 6:35 AM, and the chef was preparing. At 6:45 AM, we were informed that breakfast service wouldn't begin until 7:00 AM, with the staff member displaying an unwelcoming demeanor. Our tour pick-up time was 7:15 AM, leaving very little time for breakfast. Boutique hotels are known for their personalised service, which should include accommodating guests with early schedules, such as offering an earlier breakfast service. We hope these observations will be helpful to The Ranee Boutique Hotel in improving the guest experience for future visitors.

A fine hotel, centrally located, with a range of room types. It is now our preferred hotel for Kuching, (third time stayer).||Breakfast is a little basic, but hot food available. No lunch or dinner though, but the bar is open from lunchtime to 2200. There is a vegan smoothie bar off the lobby that also does a full range of coffees with plant based milk, and some fruit based dishes that would keep a fruitarian happy.||Staff appear happy and were attentive and accommodating.