Tahani Palmer
Google
We used to love coming to The Rec, but sadly the last few visits have been really disappointing. Tonight was the final straw — we waited over an hour and a half with absolutely no communication or updates about the delay. Not even an apology.
When the food finally arrived, it was the wrong order. I politely asked for it to be taken back, but the staff member looked at me like it was my fault. No explanation or follow-up, and no apology when the correct meal eventually came out — it was just dropped on the table without a word.
I really wanted to give The Rec another chance, but it’s clear the standard has dropped. The food was bland, the salad tasted off, and the lack of customer service or care was really disappointing. I won’t be returning, which is honestly quite sad given how much we used to enjoy this place.