The Reef House Adults Retreat

The Reef House was such an amazing experience. I can't emphasise enough the level of amazing service we received during our stay. From the first day we arrived we were greeted by Cedric our luxury concierge, and he knew our names and made us feel comfortable and genuinely special. |The property is boutique style accommodation and an adults only property which was absolutely fantastic as we were celebrating our 21st wedding anniversary and really wanted to relax and rejuvenate, which is what we did . With the spa we had a facial booked, the whole experience was just so relaxing and Mel was fantastic. The little extras such as the wine appreciation and the cocktail making classes were such a great idea and gave us something to look forward to. |The property itself is resort style set amongst beautiful greenery. We were greeted by Jerome for breakfast, sitting overlooking the ocean , he is such a joy and so friendly . Dinner at the restaurant was fantastic, nice and intimate with 5 star food...|I really would recommend reef house for a romantic getaway to reset and rejuvenate. . We will definitely be back and won't wait too long this time around.

What a gem we found in The Reef House. It’s been a long time since I stayed at a property with such great customer service. The amount of included activities was great. Enjoyed a great wine tasting and a talk with a veteran marine biologist amongst other things. The meals were also top notch. Has to be the best restaurant in the area hands down. And the staff goes over the top to make sure every need is met with a smile. I can’t say enough and I know we’ll be back.

If you ever feel like a proper getaway with rest and relaxation the main aim then head to the Reef House. The staff are so well trained and happy to look after you. Nothing is too much trouble. Two beautiful pools well maintained and sparkling clean with luxuriant tropical gardens surrounding them. No loud music just peace and quiet with staff on hand to bring a drink or snack whenever you want. Rooms beautifully clean with most comfortable beds and the quietest resort I have ever stayed at. Food is fresh and perfectly prepared and presented you will not go hungry. Cannot wait to go back. Thank you Cedric and your wonderful team.

From the booking to the last service, we only had the best experience with Reef House. My responses were answered in a timely manner, on the arrival we were greeted with a smile, genuine warmth and enthusiasm by Cedric who became our guide and advisor of the Palm Cove area. Team who looked after reception, bar and food area are an absolutely fantastic and really knows how to make every day special. |Reef House has wonderful people who are passionate about the place and what they do. It’s not the luxurious place and inclusions that makes this place special, it’s the people that makes you feel like at home and miss this place like home. |Reef House was just what we needed, escaping busy Sydney life and we are already planning our trip back. |Thank you to everyone who made our stay very special and memorable. We will never forget this trip and people who was part of our special celebration.|Until next time!

Could not recommend this place more highly! The staff were very friendly, welcoming and professional and the facilities were amazing with a range of great activities included. The food was excellent and had also been rated very highly by the uber drivers that drove us to and from the resort. We got everything we hoped for and more out of a holiday here, would definitely go again

Amazing, couldn’t fault the hotel and I’ve worked in a few 5 star hotels over the past 30 years. Staff are amazing and we will definitely return. The package inclusions we had were great, we did a complimentary wine appreciation class as well as a cocktail making class. Was a lot of fun.

This was our second time at the reef house after 2 years and that was far too long without the rest, rejuvenation, and relaxation that The Reef House has to offer.||Of course our stay would not be the same without the amazing staff that go above and beyond for us every time. We would like to make a special mention to Cédric for continuous service with a smile and his “No task too big or too small” attitude. Another staff member that worked incredibly hard make us feel special and always brightened our day was Jeremy. We can’t wait to come back to our little slice of paradise that is The Reef House. ||Words can not describe the love we have for the Reef House team, they make us feel like family. The Reef House will always hold a special place in our hearts.

Could not recommend this place more highly! The staff were very friendly, welcoming and professional and the facilities were amazing with a range of great activities included. The food was excellent and had also been rated very highly by the uber drivers that drove us to and from the resort. We got everything we hoped for and more out of a holiday here, would definitely go again