The Reef Retreat Palm Cove

We had the best time here at the beginning of our honeymoon. We spent 5 days at the Reef Retreat, loved the closeness to the ocean, shops, ice cream, cafes and restaurants all within very easy walking distance. Loved the quiet atmosphere and the clean pool where we could cool off after a long, hot day in the jungle. If you're looking for a clean, quiet, tropical, beautiful getaway, this is definitely the place for you.

We are returning customers. This place is a hidden gem especially when you have a bigger family. We are a family of five and the room is very spacious. The room is clean and equipped with fridge, TV and other necessities. The pool is nice and jacuzzi is a treat! The location is convenient and close to many good restaurants. The Reef Retreat itself is tranquil and perfect for real relaxation holiday. Special thanks to the management. They are very easy to deal with and provide us with help that we would have never expected. The heart warming service really makes us feel like home. We will come back! Thank you again for the wonderful experience!

Jim and Joanne went out of their way to help facilitate our work Christmas family weekend. The venue was perfect providing a large undercover deck area for us to gather as a group, yet plenty of privacy as well to do your own thing. The place was very well maintained and has great character. All 20 people in our group thoroughly enjoyed the stay. Highly recommend this place.

Coming to Reef Retreat after 3 nights at one of the fanciest (and most expensive) hotels in Cairns, we were worried that we had done things the wrong way around and it would feel like a come down. We were so wrong! As great as the fancy place was, we loved Reef Retreat so much more. The leafy, shaded, relatively quiet pool area was sooo relaxing. We loved walking to the many great nearby restaurants and bars, but also loved cooking on our little balcony (as long as we had bug spray and mozzie coils!!). The bed was super comfortable and the shower was hot and hard. We had a big wait between normal checkout and our flight so asked about late checkin and we were offered a couple of hours for no charge and even more for a minimal cost (which we gratefully took advantage of), which made our last day in Palm Cove so much better so thank you! We will hands down choose Reef Retreat next time we come to Palm Cove.

The reef retreat is in a great location just off the waterfront and was nice and sheltered from the constant on-shore wind. The apartment was also clean. |On the down side the accommodation was very basic and quite dated, definitely not worthy of 4 stars as listed - more like a basic Airbnb. The pool area was ok but a bit underwhelming. The worst part though was the attitude of the gentleman on reception. He was extremely rude, literally everything seemed to be too much bother. His grumpy offhand manner and eye rolling were unpleasant and unnecessary. The lady staff member was great though!

Had our work Christmas weekend there for staff and family. Was the perfect venue had privacy and quiet but a great communal area for us to gather in. Place oozes character and the hosts Jim and Joanne went out of their way to provide the perfect weekend. We will be back.

We spent 10 days in a very spacious, well equipped,self contained apartment with big balcony overlooking a tranquil pool and entertainment area, set in a leafy treed retreat. Management was friendly and good to deal with. A special mention and thank you to Alan the grounds manager. He was very helpful to us at various times, in particular he was very knowledgeable with the plants in the area, which was our special interest!

We stayed here for 5 nights & it was our first time in Palm Cove. We loved everything about our stay! Before our stay the hotel booked our transfers with ease. The rooms are huge and had everything we needed. The outside kitchenette was really appreciated as eating out in Palm Cove, we found, was really expensive so we cooked most days. The heated outdoor spa was so nice to enjoy after being out all day. The bed was also so comfortable and the hotel is only steps away from the beach & cafes. We will always stay here from now on. Excellent value for money, provided everything we needed with great service & location.