The Expertise
Google
My stay at this 3-star hotel was far from satisfactory. Though the front desk staff and Navya Café team were prompt and courteous especially accommodating my early breakfast needs the condition of the room and overall upkeep were unacceptable. Though the room that I stayed in was beautiful but not maintained Torn sofa cover, chipped furniture, a leaky shower tap, jacuzzi issues (though fixed), mosquito trouble, and even a centipede in the room are simply not excusable at this level. The bathroom remained smelly despite requests for better cleaning. I asked to speak with the manager at checkout, but he was unavailable and did not follow up. My 3-star rating is solely for the responsive staff not for the property, which clearly needs serious maintenance attention.