Monica A.
Yelp
Not impressed.
I was exhausted. I just wanted a room in a clean/non-scary hotel. And I needed a hotel that would accept dogs. (i had my 3 1/2 lb chihuahua with me) After finding a few hotels that accepted dogs, I checked them out and they looked like crack houses. I finally found this hotel and they accepted dogs. (YES!) The hotel itself is cute too, so with that, I went in and booked a room for the night.
There is a steakhouse and a pub housed on the main level. I didn't even think anything of it because it wasn't overly noisy. No big deal.
So i check in. Get my bags. Go up to my room. So far so good. The room itself was clean and cute. It was absolutely FREEZING cold though. So i cranked the heat up. (didn't help - at all... even with the thermostat up it didnt help) Had a hot bath. Got in PJs and crawled into bed about 8:30. (i had been driving all day, and was trapped on the highway during a blizzard at one point... i was exhausted)
10:30pm comes around. I wake up to the floor vibrating/pulsating beneath my bed and music, BLARING. I don't mean I could hear it through the walls. It was, literally, shaking the floor and it sounded like I was in a nightclub. This wasn't from an inconsiderate neighbour -- this was the freekin' pub downstairs. Apparently they had a "live DJ" that night and this had not been brought up to me during check in. And this was a Tuesday. Why the heck do they have some live DJ on a TUESDAY??? There is no way anyone could sleep through that so I am not sure what the other guests (??) thought, but I imagine they were just as unimpressed.
The music went on until 1:45am. My poor dog was terrified the entire time too because it was so loud. I actually called downstairs about midnight to find out when it would be finished. The "24 hour front desk" was not answering the phone though. (actually, come to think of it, they probably couldn't even hear the bloody phone ringing) I called 3 times. No answer. I finally had to go downstairs, in my PJs, hunt down someone (anyone) to help me at the front, and ask when they would be done/beg them to stop. The woman said she'd tell "the guys" tone it down a bit. Hmmm. (they didn't get any quieter and it went on longer than she said it would.
When it finally shut down at 1:45, i got some sleep. Got up later that morning so I could get a quick bite from the "complimentary" continental breakfast before I hit the road. Another disappointment. Sad, dry (hard) bagels, a handful of uncut, unripe fruits, a few hardboiled eggs (in shells), and leftover/dregs from a coffee carafe that I had to WAIT for behind staff members of the pub/restaurant/hotel that were filling up their travel/takeaway mugs with. Great customer service. Cheers for that.
So... needless to say, my entire experience at this hotel was dreadful. From freezing my tootsies off in my room the entire time, lack of sleep from the pulsating nightclub below, and the sad excuse for a breakfast, I wouldn't recommend this hotel to anyone.