Marcia M.
Yelp
First, the incredible staff. The front desk staff, Jasmin, Michelle, and Cara go above and beyond to make you know you are welcome, and in a friendly place. Whether having a nice chat about our stay, or helping us to find just the right shop or restaurant, they all were extremely helpful. The cleaning staff we met in the hall were just as friendly and helpful.
Second, location, location, location. Right at the end of the Latin Quarter, we were within moments of everything and every place. It was so easy to get to tours, restaurants and shops. If we had any questions, the front desk staff had the answers or found them if needed.
Third, the room was excellent. Everything we needed from a great coffee maker to a hot and heavy shower, and very clean. Galway is so great that we did not spend a lot of our waking hours in the room, but its comfort was a great place to come for sleep. Even in one of the noisier parts of the city, and adjacent to a very busy pub, we never heard a sound.
Finally, I have to mention the 1520 Bar. Next door but part of the hotel, we became regulars. Over our days at The Residence we had wonderful conversations at the 1520 with locals and people from around the world. Clearly it is an extremely popular place for Hen Parties, friends, travelers, families. I will miss the energy of that pub.
We hope to return to Galway, and we would stay nowhere else than the Residence Hotel. We'd feel a bit like going home to stay with family.
Marcia and Jack MacRae