The Reverie Saigon

Hotel · Ho Chi Minh City ·

The Reverie Saigon

Hotel · Ho Chi Minh City ·

Opulent Italian-designed hotel with 5 dining options, spa

Information

22-36 Nguyễn Huệ, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Vietnam Get directions

@cntraveler

42,481 Postcards · 5,685 Cities

The Reverie Saigon

"Built like an Italian palazzo, the brand new Reverie Saigon brings in a level of luxury previously unseen in Ho Chi Minh City. Everything about the hotel is over-the-top opulent, from the palatial, marble-clad lobby to the lavish rooms, individually appointed by top Italian decorators and decked out in Carrara marble and plush Italian silks. There are three upscale restaurants—French, Cantonese, and Italian (of course)—plus a 157-foot bar that’s so long, it stretches from Dong Khoi Street all the way to Nguyen Hue Boulevard two blocks over. Not to be outshone, Reverie’s spa is a two-level, 13,000-square-foot affair with two open-air Jacuzzis and an Olympic-size swimming pool, naturally. Impressive, indeed—if not borderline intimidating. Editor's Pick: Hot List 2016"

https://www.cntraveler.com/hotels/ho-chi-minh-city/the-reverie-saigon

The Reverie Saigon

@afar

25,132 Postcards · 3,702 Cities

"Occupying most of a 38-floor Times Square building, the Reverie Saigon initially made waves for its over-the-top flourishes: the house cars are a limited-edition Rolls-Royce Phantom Dragon and a Maybach, both parked out front; the lobby features a $500,000 jade-and-gold Baldi clock; and the property feels like it used all the marble and Murano glass in Italy. What’s surprising, then, is how well it all works—and how quickly you might feel at ease. A large part of that is thanks to the warm, attentive service (sniffle once, for example, and ginger tea will appear at your doorstep) and the 286 airy guest rooms themselves, which—though full of whimsical touches by international design houses like Visionnaire and Provasi—manage to call to mind serene sanctuaries floating high above the city bustle. The on-site dining options (including places for traditional Cantonese, fine-dining French, and modern Italian) draw local crowds, and the two-story spa features an ozone-infused outdoor pool equipped with underwater speakers—plus some of the best therapists in town."

The Best Hotels in Vietnam

Photo courtesy of The Reverie Saigon

The Reverie Saigon

@cntraveler

42,481 Postcards · 5,685 Cities

Ho Chi Minh City: Where to Eat, Drink, Stay, and Play

"D1 is the obvious lodging choice for most travelers—and where the swankier hotels are, from the Reverie Saigon to the Park Hyatt Saigon."

https://www.cntraveler.com/story/ho-chi-minh-city-where-to-eat-drink-stay-and-play

The Reverie Saigon

@tablethotels

8,496 Postcards · 3,270 Cities

The Reverie Saigon (Ho Chi Minh City, Vietnam) Verified Reviews | Tablet Hotels

"The Reverie Saigon proudly calls itself the most spectacularly extravagant hotel in Vietnam, and if anything they’re not giving themselves quite enough credit. A more opulent hotel anywhere would be big news; in Ho Chi Minh City it stands alone, an exemplar of ultra-luxury set atop the 40-story Saigon Times Square skyscraper." - Tablet Hotels

https://www.tablethotels.com/en/ho-chi-minh-city-hotels/the-reverie-saigon

Tablet Hotels

The Reverie Saigon

@silverkris

10,054 Postcards · 2,273 Cities

This stunning hotel in Saigon is a study in upscale Italian design - SilverKris

"An ultra-luxury hotel occupying the top floors of a mixed-use riverside skyscraper, designed by chief architect Kent Lui in collaboration with leading Italian furniture and interior houses. Public areas are opulent, with expansive marble, clustered chandeliers and palatial furnishings in the first-floor lobby and a more contemporary seventh-floor reception that features a 3m-tall Monumental Clock custom-made by Baldi with emerald malachite and gold accents. Signature furnishings include a gilded baroque-style sofa with purple ostrich leather and a hand-painted winged cherry wood console inlaid with semi-precious crystals from Colombostile. The property offers 89 residential-style suites and 286 rooms, each uniquely styled from European classic to contemporary chic and furnished with pieces by Giorgetti, Visionnaire and Poltrona Frau; highlighted suites include a Designer Suite with a golden-peacock mosaic wall, an Art Nouveau–inspired one-bedroom and a modern Saigon Suite featuring Poltrona Frau and Philippe Starck influences. A wealth of amenities extends across multiple floors, including an ornate spa, gym and mosaic-clad pool with an underwater sound system, plus numerous function rooms and lavish ballrooms. Rigorous health and hygiene protocols are in place, including sanitizer stations, temperature checks, health declarations, hospital-grade disinfection of rooms and a white-glove service to minimize contact with guests' belongings." - Creative Solutions

https://silverkris.singaporeair.com/inspiration/hotels-resorts/the-reverie-saigon/

The Reverie Saigon

Felicia S.

Google

An unforgettable stay — beauty, service, and truly exceptional concierge care The Reverie Saigon is a stunning hotel — beautifully designed, elegant, and impeccably maintained. The rooms are spacious, luxurious, and incredibly comfortable. What truly made the stay exceptional was the concierge service. The team arranged wonderful private tours of the city, and their local knowledge and attention to detail were outstanding. I would especially like to thank Nguyen Phong Thien and Truc Dang, who went above and beyond with caring, professional follow-up to arrange the return of a laptop I accidentally left behind after departure. They made a potentially stressful situation completely seamless. A truly world-class hotel with equally world-class service. Highly recommended.

Joel

Google

Everything was great. We stayed in the residences in a one bedroom suite. Arrived a couple of hours prior to check-in but they had a room available and were happy to let us in. Spotlessly clean, very spacious, great view over the river. Service was excellent - requested a larger pillow and was brought up within 5 minutes, had issues with combined washer-dryer and they kindly collected my wet clothes and had them dried and folded within two hours. Pool was excellent and gym had everything required for a decent workout. Both well attended by staff. After some let downs at other “5 star” hotels elsewhere in Vietnam it was a refreshing change.

Hieu

Google

I had an amazing stay at The Reverie Saigon. From the moment I arrived, I was warmly greeted by Duc, and he was also the one who kindly bid me farewell at the end of my stay. His service was truly 10/10 — always professional, friendly, and genuinely willing to help in any way possible. Every time I stepped out of the hotel for groceries or food, I would see Duc at the door, and he alone was enough to make me smile. His positive attitude and consistent presence made the experience feel personal and welcoming. The hotel itself is absolutely amazing, with outstanding facilities and a luxurious atmosphere, but the true highlight of my stay was Duc and his exceptional service. He truly made my time at The Reverie Saigon memorable.

Marie W.

Google

Absolute wonderful hotel, one of the most beautiful I have seen and can be compared to Wynn Encore in Macao or Vegas and is even better. The rooms are very beautiful, cosy, nice textiles & soft cushions. Only the sockets and switches falling half apart. The room service is great, the voice of the operator is absolutely lovely, after 100 countries and endless 5 star hotels she had the most beautiful and soothing voice. The design is beautiful just the pool looks a bit tired and could need a renovation and the baguette was awful. No french baguette only those cheap Vietnamese baguette with no taste.

David

Google

The Reverie Saigon is undoubtedly a beautiful and modernly designed hotel, but unfortunately – that is the only positive thing that can be said. Everything else, especially the service, is far below the standards of a 5-star hotel and leaves an extremely disappointing impression. The biggest letdown was the Lounge on the 38th floor, which should represent the pinnacle of luxury, yet instead has become a symbol of complete disorganization and unprofessionalism. The waiters are incredibly slow, uninterested, and often rude. For example, we waited 15 minutes just to receive ketchup at breakfast. Eggs ordered from the menu took up to 40 minutes, even though the Lounge was almost empty, with only one or two occupied tables. Coffee was ordered daily and took 15–20 minutes on average, despite the Lounge being nearly empty. This is simply unacceptable for a hotel of this category. Another major issue is the way breakfast service is handled. Tables are not cleared until guests have completely finished eating, which creates an uncomfortable atmosphere and does not resemble a luxury experience in any way. Non-carbonated juices are only available during breakfast hours; once breakfast ends, they are no longer offered. If this is supposed to be a buffet breakfast, it is inexcusable that basic items such as pancakes or waffles are not available. Instead of offering a solution or suggesting they could be brought from another restaurant within the hotel, the response we received was sharp, cold, and impolite: “We don’t have that for breakfast.” No effort, no apology, no professionalism. Even more concerning is the fact that not all waiters speak English, which is completely unacceptable in a 5-star international hotel. Communication with guests is often difficult and sometimes impossible, further worsening an already poor experience. We were not the only guests complaining. We witnessed a situation where parents with children waited nearly an hour for their breakfast. Naturally, the children became restless. The parents politely asked the waitress (a woman wearing glasses) if at least some fresh fruit could be brought while they continued to wait. Her response was shocking: “Fruit comes at the end and cannot be served earlier.” This attitude is entirely unacceptable – since when does a waitress decide when and what a guest is allowed to eat? Such arrogance, rigidity, and complete lack of empathy toward guests – especially families with children – should never exist in a hotel that markets itself as luxury. Hotel management should seriously reconsider the message they are sending to guests and urgently invest in staff training, professionalism, and proper service culture. In conclusion, The Reverie Saigon is a hotel that looks luxurious but fails to deliver luxury service. True luxury is not found in marble floors or a breathtaking view from the 38th floor, but in efficiency, kindness, flexibility, and respect for guests. Unfortunately, those qualities are almost entirely absent here. Without serious changes to the staff, particularly in the Lounge, this hotel does not deserve its 5-star rating.

jellybellymelly

Google

Thoroughly enjoyed our two nights stay in late November. The deluxe king room, which is the most basic room type they have, already feels like a suite - the room is so spacious and there are two sinks in the bathroom. We were also lucky to get a room with a great view facing the river. They replenish the bottles of drinking water in the room every day, and there's also an evening turndown service. ||Checking in and out were fuss-free, and the girls at the front desk were welcoming and helpful. The reception is located on the 7th floor and was nicely decorated for Christmas. You can't miss the grand monumental clock there as well.||Location is great, it's right on Nguyen Hue street, which is a bustling street with lots of shops and eateries. There's lots to see and eat within walking distance of the hotel. To explore Saigon further, we took a Grab everywhere - there are two pick up points, one on Nguyen Hue street and the other, Dong Khoi. Would recommend the one at Dong Khoi to get to and fro the airport, as there is a proper drop off and pick up point. For some reason the drivers do not turn into the hotel and you'll have to walk out to Nguyen Hue street to board the Grab.||A stay at The Reverie is highly recommended. It made our trip so much more enjoyable.

michael T.

Google

Superb hotel. Decor is classic stylish. Marble everywhere,plush carpets. Rooms are really well fitted... Heated toilet seat, electric curtains. Won't appeal to those looking for a trendy, cool vibe, it's too just good for that. Few 5*rated hotels even come to this.

victoria_m_james

Google

From the moment you enter the Reverie hotel, centrally located in the heart of Saigon's District 1, you feel like royalty. The extravagant, colorful marble & other design elements throughout the hotel set the tone for a luxurious stay. For our honeymoon, we had 1 night booked here, but due to a change in travel plans, ended up needing to extend that stay by 2 more nights. The hotel staff & management accommodated that easily; they allowed us to stay in the same room for all 3 nights so we didn't have to move our stuff. Because they knew it was our honeymoon, they also gave us a corner room with stunning views of the city. The staff was always present & available for whatever we needed, including restaurant suggestions. I would strongly recommend this hotel for anyone wanting to experience the magic of Saigon.